Introduction 5
Instrument Cluster 16
Warning lamps and indicators.............................16
Gauges.............................................20
Message center.......................................22
Information messages...................................29
Entertainment Systems 39
AM/FMstereowithsingleCD .............................39
Satellite radio information................................42
MyFord Touch46
Infotainment display....................................52
Voice recognition......................................54
Listening to music.....................................59
Phone features........................................80
Information Menu......................................87
Settings.............................................98
Climatefeatures......................................109
Navigation system.....................................112
Climate Control 123
Dual automatic temperature control........................123
Rear window defroster.................................127
Lighting 129
Headlamps..........................................129
Autolamps..........................................129
Daytime running lamps.................................130
Panel dimmer control..................................131
Turn signal control....................................133
Interior lamps........................................133
Bulb replacement.....................................134
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Driver Controls 139
Windshield wiper/washer control..........................139
Steering wheel adjustment..............................141
Sunvisors ..........................................141
Power windows......................................142
Interiormirrors ......................................145
Mirrors.............................................145
Speed control........................................146
Trunk release........................................151
Locks and Security 153
Settings, MyKey......................................154
Creating............................................154
Clearing............................................155
System status........................................155
Remote start, MyKey..................................156
Troubleshooting, MyKey................................157
Anti-theft system.....................................168
Seating and Safety Restraints 171
Seating ............................................171
Manual seats........................................173
Power seats.........................................175
Rear seats..........................................179
Personal Safety System™...............................181
Safety belt system....................................185
Airbags............................................194
Knee airbag.........................................203
Childrestraints.......................................209
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Cleaning 318
Waxing.............................................319
Repairing minor paint damage............................319
Cleaning the windows and wiper blades.....................320
Maintenance and Specifications 324
Battery ............................................328
High-voltagebattery...................................330
Charging the high-voltage battery.........................331
Motor/Electronics Coolant...............................337
Part numbers........................................342
Maintenance product specifications and capacities.............343
Vehicle identification number............................344
Accessories 346
Accessories.........................................346
Ford Extended Service Plan 348
Scheduled Maintenance 351
Normal scheduled maintenance and log.....................356
Appendices 361
Index 380
The information contained in this publication was correct at the time of going to
print. In the interest of continuous development, we reserve the right to change
specifications, design or equipment at any time without notice or obligation. No
part of this publication may be reproduced, transmitted, stored in a retrieval
system or translated into any language in any form by any means without our
written permission. Errors and omissions excepted.
© Ford Motor Company 2012
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Symbol Description Symbol Description Symbol Description
Safety alertSee Owner’s
ManualAnti-lock
braking
system
Avoid
smoking,
flames, or
sparksBatteryBattery acid
Brake fluid –
non
petroleum
baseBrake systemCabin air
filter
Check fuel
capChild Safety
Door Lock
and UnlockChild seat
lower anchor
Child seat
tether anchorCruise
controlDo not open
when hot
Engine air
filterEngine
coolantEngine
coolant
temperature
Engine oilExplosive gasFan warning
Fasten safety
beltFront airbagFront fog
lamps
Fuel pump
resetFuse
compartmentHazard
warning
flasher
Heated rear
windowInterior
luggage
compartment
releaseJack
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Symbol Description Symbol Description Symbol Description
Lighting
controlLow tire
pressure
warningMaintain
correct fluid
level
Panic alarmParking aid
systemParking
brake system
Power
steering fluidPower
windows
front and
rearPower
window
lockout
Service
engine soonSide airbagStability
control
Windshield
defrost and
demistWindshield
washer and
wiper
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To Access a List of Available Commands
•Press the Settings icon > Help > Voice Command List, OR
•Press the voice icon; after the tone, speak your command clearly:
Voice Command List
“Audio list of commands”
“Bluetooth audio list of commands”
“Browse list of commands”
“CD list of commands”
“Climate control list of commands”
“List of commands”
“Navigation list of commands”
*
“Phone list of commands”
“Radio list of commands”
“SD card list of commands”
“Sirius satellite list of commands”
*
“Travel link list of commands”*
“USB list of commands”
“Voice instructions list of commands”
“Voice settings list of commands”
“Help”
*If equipped.
Helpful Hints
•Make sure the interior of the vehicle is as quiet as possible. Wind
noise from open windows and road vibrations may prevent the system
from correctly recognizing spoken commands.
•After pressing the voice icon, wait until after the tone sounds and
Listening appears before saying a command. Any command spoken
prior to this does not register with the system.
•Speak naturally, without long pauses between words.
•At any time you can interrupt the system while it is speaking by
pressing the voice icon.
Voice Settings
Voice settings allow you to customize the level of system interaction,
help and feedback. The system defaults to standard interaction which
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If a crash deploys an airbag or activates the fuel pump shut-off, your
SYNC-equipped vehicle may be able to contact emergency services by
dialing 911 through a paired and connected Bluetooth-enabled phone.
For more information about 911 Assist, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or www.syncmaroute.ca.
•For information on airbag deployment, see theSupplementary
Restraints Systemchapter.
•For information on the fuel pump shut-off, see theRoadside
Emergencieschapter.
Setting 911 Assist On
Press the information button > Apps > 911 Assist, then select
On.
You can also access 911 Assist by:
•Pressing the Settings icon > Settings > Phone > 911 Assist, or
•Pressing the Settings icon > Help > 911 Assist.
To Ensure that 911 Assist Works Properly
•SYNC must be powered and working properly at the time of the
incident and throughout feature activation and use.
•SYNC 911 Assist feature must be set on prior to the incident.
•A Bluetooth-enabled and compatible phone has to be paired and
connected to SYNC.
•A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•The vehicle must have battery power and be located in the U.S.,
Canada or in a territory in which 911 is the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would activate 911 Assist); however, if 911 Assist is triggered,
SYNC tries to contact emergency services. If a connected phone is
damaged or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNC attempting to dial
911.
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F.A/C:Touch to turn the air conditioning on or off.
•Use with recirculated air to improve cooling performance and
efficiency.
•Engages automatically in MAX A/C, defrost and floor/defrost.
G.AUTO:Touch to engage automatic operation, then set the
temperature using the temperature control. The system automatically
controls:
•Fan speed
•Airflow distribution
•A/Conoroff
•Outside or recirculated air
H.Rear defroster:Touch to turn the rear window defroster and heated
mirrors (if equipped).
I.Defrost:Touch to clear the windshield of fog and thin ice. Touch
again to return to the previous airflow selection. When on, defrost:
•Provides outside air to reduce window fogging.
•Distributes air through the windshield defroster vents and demister
vents.
J.Manual controls:Select any of the following airflow distribution
modes:
•Floor/Defrost: Distributes air through the windshield defroster vents,
demister vents, floor vents and rear seat floor vents, and provides
outside air to reduce window fogging.
•Panel: Distributes air through the instrument panel vents.
•Panel/Floor: Distributes air through the instrument panel vents,
demister vents, floor vents and rear seat floor vents.
•Floor: Distributes air through the demister vents, floor vents and rear
seat floor vents.
K.Driver settings:Depending on your vehicle and option package, you
may have the following features:
•Touch + or – to adjust the temperature.
•Touch the heated seat icon to control the heated seat (if equipped).
See theSeatschapter.
•Touch the cooled seat icon to control the cooled seat (if equipped).
See theSeatschapter.
•Touch and hold MyTemp to select a temperature you would like the
vehicle to remember and maintain for you.
•Touch the heated steering wheel icon (if equipped) to warm the
steering wheel.
Note:If your vehicle is equipped with a wood-trimmed steering wheel, it
does not heat between the 10 o’clock and 2 o’clock positions.
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