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Restricted Features
Navigation Using the keyboard to enter a destination
Demo navigation route
Adding/Editing Address Book entries or Avoid
Areas
Privacy Information
When a cellular phone is connected to SYNC, the system creates a
profile within your vehicle that is linked to that cellular phone. This
profile is created in order to offer you more cellular features and to
operate more efficiently. Among other things, this profile may contain
data about your cellular phone book, text messages (read and unread),
and call history, including history of calls when your cell phone was not
connected to the system. In addition, if you connect a media device, the
system creates and retains an index of supported media content. The
system also records a short development log of approximately
10 minutes of all recent system activity. The log profile and other system
data may be used to improve the system and help diagnose any problems
that may occur.
The cellular profile, media device index, and development log remains in
the vehicle unless you delete them and are generally accessible only in
the vehicle when the cellular phone or media player is connected. If you
no longer plan to use the system or the vehicle, we recommend you
perform a Master Reset to erase all stored information.
System data cannot be accessed without special equipment and access to
the vehicle’s SYNC module. Ford Motor Company and Ford of Canada do
not access the system data for any purpose other than as described
absent consent, a court order, or where required by law enforcement,
other government authorities, or other third parties acting with lawful
authority. Other parties may seek to access the information
independently of Ford Motor Company and Ford of Canada. For further
privacy information, see the sections on 911 Assist(if equipped),
Vehicle Health Report (if equipped), and Traffic, Directions and
Information (if equipped).
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ACCESSING AND ADJUSTING MODES THROUGH YOUR
INFOTAINMENT DISPLAY
The infotainment display (A) is located on the right side of your
instrument cluster. Your steering wheel controls can be used to view and
make minor adjustments to active modes without taking your hands off
the wheel. For example:
•In entertainment mode, you can view what is now playing, change the
audio source, select presets and make some adjustments.
•In phone mode, you can accept or reject an incoming call.
•In navigation mode (if equipped), you can view the current route or
activate a route.
•In surplus mode, surplus (or status) is represented by either
butterflies or a gauge. The number of butterflies matches the current
surplus or status distance up to a maximum of sixteen butterflies. The
more efficiently you drive, the more butterflies (or higher status)
display, and vice versa. SeeMessage centerin theInstrument Cluster
chapter for more information.
When you enter or turn off the vehicle, you have the opportunity to view
charging status, charge start and end times as well as the charging mode.
You can also switch your charging mode between Value Charge and
Charge Now. SeeConvenience charging with MyFord mobilein the
High Voltage Batterychapter.
A
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Use the OK and arrow buttons on the right side of your steering wheel
to scroll through the available modes:
Entertainment
Phone
Navigation
Surplus
You can make selections from the menu by using the OK button. The
selection menu expands and you are allowed different options.
•Press the up and down arrows to scroll through the modes.
•Press the right arrow to enter the mode.
•Press the left or right arrows to make adjustments within the chosen
mode.
•Press OK to confirm your selection.
Note:If your vehicle is not equipped with navigation, Compass appears
in the display instead of Navigation. If you press the right arrow to go
into the Compass menu, you can see the compass graphic. The compass
displays the direction in which the vehicle is traveling, not “true”
direction (i.e., if the vehicle is traveling west, the middle of the compass
graphic displays west; north displays to the left of west though its “true”
direction is to the right of west.)
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To Access a List of Available Commands
•Press the Settings icon > Help > Voice Command List, OR
•Press the voice icon; after the tone, speak your command clearly:
Voice Command List
“Audio list of commands”
“Bluetooth audio list of commands”
“Browse list of commands”
“CD list of commands”
“Climate control list of commands”
“List of commands”
“Navigation list of commands”
*
“Phone list of commands”
“Radio list of commands”
“SD card list of commands”
“Sirius satellite list of commands”
*
“Travel link list of commands”*
“USB list of commands”
“Voice instructions list of commands”
“Voice settings list of commands”
“Help”
*If equipped.
Helpful Hints
•Make sure the interior of the vehicle is as quiet as possible. Wind
noise from open windows and road vibrations may prevent the system
from correctly recognizing spoken commands.
•After pressing the voice icon, wait until after the tone sounds and
Listening appears before saying a command. Any command spoken
prior to this does not register with the system.
•Speak naturally, without long pauses between words.
•At any time you can interrupt the system while it is speaking by
pressing the voice icon.
Voice Settings
Voice settings allow you to customize the level of system interaction,
help and feedback. The system defaults to standard interaction which
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uses candidate lists and confirmation prompts as these provide the
highest level of guidance and feedback.
Interaction Mode:Novice mode provides more detailed interaction and
guidance while the advanced mode has less audible interaction and more
tone prompts.
Confirmation Prompts:Confirmation prompts are short questions the
system asks when it is not sure of your request or when there are
multiple possible responses to your request. If turned off, the system
simply makes a best guess as to what you requested and you may still
occasionally be asked to confirm settings.
Phone/Media Candidate Lists:Candidate lists are a list of possible
results from your voice commands. The system creates these lists when
it has the same confidence level of several options based on your voice
command.
To access these settings using the touchscreen:
1. Press the Settings icon > Settings > Voice Control.
2. Select from:
•Interaction Mode
•Confirmation Prompts
•Media Candidate Lists
•Phone Candidate Lists
•Voice Control Volume
To access these settings using voice commands:
Press the voice icon; after the tone sounds, the system says
“Please say a command”. Another tone sounds to let you know
the system is listening.
Using Voice Commands with the Touchscreen Options
Your voice system has a dual mode feature which allows you to switch
between using voice commands and making on-screen selections. This is
most often available when using navigation.
On-screen buttons are outlined in blue to indicate the selections that are
part of the dual mode feature. For example, if while you are in a voice
session rather than saying the command “Enter Street Name” to change
the field, you can press “Street” and the voice session does not end.
Instead, the voice system changes to the Street field and asks you to say
the street name. The buttons not outlined in blue cannot be used as
voice commands; if they are touched during a voice session, the voice
session is canceled. For example:
From the Navigation home screen, you can choose from the following:
•My Home
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•Favorites
•Previous Destinations
•Point of Interest (POI)
•Emergency
•Street Address
•Intersection
•Cancel Route
Some of the voice commands that are available while viewing this screen
are:
“DESTINATION”
“Destination my home”
“Destination street address”
“Destination favorites”
“Destination previous destinations”
“Destination POI”
“Destination intersection”
“Destination emergency”
If you choose Street Address from the navigation screen, you can choose
from the following:
•Number
•City
•Street Name
•State/Prov
Some of the voice commands that are available while viewing this screen
are:
“STREET ADDRESS”
“Enter house number”
“Change house number”
“Enter street name”
“Change street name”
“Enter city”
“Change city”
“Enter state”
“Change state”
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If you choose Points of Interest from the navigation screen, you can
choose from the following:
•Search Area
•Search By Name
•Fuel Station
•AT M
•All Restaurants
•Accommodations
•Parking
Some of the voice commands that are available while viewing this screen
are:
“POINTS OF INTEREST” or “POI”
“Destination ”
“Search by name”
“Search by category”
“Change search area”
Note:These are just a sample of the voice commands available within
the Points of Interest section; the categories themselves are also
technically voice commands.
If you choose Intersection from the navigation screen, you can choose
from the following:
•1st Street
•2nd Street
•City
•State/Prov
Some of the voice commands that are available while viewing this screen
are:
“INTERSECTION”
“Enter first street name”
“Change first street name”
“Enter second street name”
“Change second street name”
“Enter city”
“Change city”
“Enter state”
“Change state”
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SD Card Slot and USB Port
SD Card Slot
Note:Your SD card slot is spring-loaded. To remove the SD card, press
the card in and the system ejects it. Do not attempt to pull the card to
remove it as this could cause damage.
The card slot can be used for your navigation card (if equipped). See
Navigation systemlater in this chapter for more information.
The slot is located either in the center console
or behind a small access door in the
instrument panel. To access and play music
from your SD card slot, press the lower left
corner of the touchscreen.
SD logo is a trademark of SD-3C,
LLC.
USB Port
The ports are located either in the center
console or behind a small access door in the
instrument panel. To access and play music
from your device, press the lower left corner
of the touchscreen.
This feature allows you to plug in media playing devices, memory sticks,
flash/thumb drives and also charge devices if they support this feature.
In order to playback video from your iPod/iPhone(if compatible), you
MUST have a special combination USB/RCA composite video cable
(available for purchase from Apple). When the cable is connected to
your iPod/iPhone, plug the other end into both the RCA jacks and the
USB port.
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