2013 FORD FOCUS ELECTRIC service

If your vehicle must be serviced while you are traveling or living in the
Middle East, contact the nearest authorized dealer. If the authorized
dealer cannot help you, contact:
Ford Middle East
Customer Relationship Center
P.O. Box 21470
Dubai, United Arab Emirates
Telephone: +971 4 3326084
Toll-Free Number for the Kingdom of Saudi Arabia: 800 8971409
Local Telephone Number for Kuwait: 24810575
FAX: +971 4 3327299
Email: [email protected]
www.me.ford.com
If you buy your vehicle in North America and then relocate to any of the
above locations, register your vehicle identification number (VIN) and
new address with Ford Motor Company Export Operations & Global
Growth Initiatives by emailing [email protected].
If you are in another foreign country, contact the nearest authorized
dealer. If the authorized dealer employees cannot help you, they can
direct you to the nearest Ford affiliate office.
Customers in the U.S. should call 1-800-392-3673.
ORDERING ADDITIONAL OWNER’S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by their website:
www.helminc.com.
(Items in this catalog may be purchased by credit card, check or
money order.)
316Customer Assistance
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WAXING
•Wash the vehicle first.
•Use a quality wax that does not contain abrasives.
•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield cowl
area. The paint sealant will “gray” or stain the parts over time.
REPAIRING MINOR PAINT DAMAGE
Your authorized dealer has touch-up paint to match your vehicle’s color.
Take your color code (printed on a sticker in the driver’s door jamb) to
your authorized dealer to ensure you get the correct color.
•Remove particles such as bird droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout before repairing paint chips.
•Always read the instructions before using the products.
ALUMINUM WHEELS AND WHEEL COVERS
Aluminum wheels and wheel covers are coated with a clear coat paint
finish. In order to maintain their shine:
•Clean weekly with MotorcraftWheel and Tire Cleaner, which is
available from your authorized dealer. Heavy dirt and brake dust
accumulation may require agitation with a sponge. Rinse thoroughly
with a strong stream of water.
•Never apply any cleaning chemical to hot or warm wheel rims or
covers.
•Some automatic car washes may cause damage to the finish on your
wheel rims or covers. Industrial-strength (heavy-duty) cleaners, or
cleaning chemicals, in combination with brush agitation to remove
brake dust and dirt, could wear away the clear coat finish over time.
•Do not use hydrofluoric acid-based or high caustic-based wheel
cleaners, steel wool, fuels or strong household detergent.
•To remove tar and grease, use MotorcraftBug and Tar Remover ,
available from your authorized dealer.
UNDER HOOD AND CHARGE PORT
WARNING:Exposure to high voltage may result in severe
personal injury or death. High voltage components must be
serviced by a trained service technician.
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SERVICE RECOMMENDATIONS
To help you service your vehicle, we providescheduled maintenance
informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check yourWarranty Guideto
find out which parts and services are covered.
Use only recommended lubricants, fluids and service parts conforming to
specifications. Motorcraftparts are designed and built to provide the
best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
Be especially careful when inspecting or servicing your vehicle.
•Make sure that loose clothing, jewelry or long hair does not get caught
in moving parts.
•Keep all open flames and other burning (cigarettes) material away
from the battery and all related parts.
HIGH VOLTAGE INFORMATION
WARNING:Exposure to high voltage may result in severe
personal injury or death. High voltage components must be
serviced by a trained service technician.
Your vehicle consists of various high voltage components and wiring. All
of the high voltage power flows through specific wiring assemblies which
are labeled as such and/or are covered with a solid orange convolute or
orange stripe tape. Do not come in contact with these components.
Working with the High Voltage system off
1. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
2. Turn off and remove the key.
3. Block the wheels to prevent the vehicle from moving unexpectedly.
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OPENING AND CLOSING THE HOOD
1. Inside the vehicle, pull the hood release handle
located under the instrument panel.
2. Go to the front of the vehicle and
locate the auxiliary latch located
under the front of the hood (left of
center) and then release it by
pushing the auxiliary latch to the
right.
3. Lift the hood and locate the prop rod on the passenger side of the
vehicle. Support the hood with the prop rod.
IDENTIFYING COMPONENTS UNDER THE HOOD
WARNING:The inverter system controller contains various
high-voltage components that can cause serious bodily harm or
death. The inverter system controller not serviceable and should never
be touched, probed or tampered with.
Note:The under hood compartment contains many high-voltage
components and wiring. Do not attempt to service any of these
components.
The high-voltage components are color coated orange for easy
identification.
Note:The illustration shows the under hood compartment without the
cover in order to show the components.
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WARNING:When lifting a plastic-cased battery, excessive
pressure on the end walls could cause acid to flow through the
vent caps, resulting in personal injury and/or damage to the vehicle or
battery. Lift the battery with a battery carrier or with your hands on
opposite corners.
WARNING:Keep batteries out of reach of children. Batteries
contain sulfuric acid. Avoid contact with skin, eyes or clothing.
Shield your eyes when working near the battery to protect against
possible splashing of acid solution. In case of acid contact with skin or
eyes, flush immediately with water for a minimum of 15 minutes and
get prompt medical attention. If acid is swallowed, call a physician
immediately.
WARNING:Battery posts, terminals and related accessories
contain lead and lead compounds. Wash hands after handling.
Your vehicle is equipped with a
Motorcraftmaintenance-free
battery which normally does not
require additional water during its
life of service.
Note:If your battery has a cover/shield, make sure it is reinstalled after
the battery has been cleaned or replaced.
For longer, trouble-free operation, keep the top of the battery clean and
dry. Also, make certain the battery cables are always tightly fastened to
the battery terminals.
If you see any corrosion on the battery or terminals, remove the cables
from the terminals and clean with a wire brush. You can neutralize the
acid with a solution of baking soda and water.
It is recommended that the negative battery cable terminal be
disconnected from the battery if you plan to store your vehicle for an
extended period of time. This will minimize the discharge of your battery
during storage.
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To ensure proper operation of the battery management system (BMS),
any electrical devices that are added to the vehicle should not have their
ground connection made directly at the negative battery post. A
connection at the negative battery post can cause inaccurate
measurements of the battery condition and potential incorrect system
operation.
Note:Electrical or electronic accessories or components added to the
vehicle by the dealer or the owner may adversely affect battery
performance and durability and may also affect the performance of other
electrical systems in the vehicle.
When a battery replacement is required, the battery should only be
replaced with a Ford recommended replacement battery that matches
the electrical requirements of the vehicle.
Note:The clock and the preset radio stations must be reset once the
battery is reconnected.
•Always dispose of automotive
batteries in a responsible manner.
Follow your local authorized
standards for disposal. Call your
local authorized recycling center
to find out more about recycling
automotive batteries.
HIGH-VOLTAGE BATTERY
WARNING:This battery pack should only be serviced by an
authorized electric vehicle technician. Improper handling can
result in personal injury or death.
Your vehicle consists of various high-voltage components and wiring. All
of the high-voltage power flows through specific wiring assemblies which
are labeled as such and/or are covered with a solid orange convolute or
orange striped tape. Do not come in contact with these components.
No regular maintenance, other than regular charging is required.
The high-voltage battery system is a high-voltage, lightweight lithium-ion
battery system comprised of two individual packs. One pack is located in
the rear cargo area behind the second row seats, and the other is located
L
E
A
D
RETURN
RECYCLE
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HIGH-VOLTAGE SERVICE DISCONNECT
The high-voltage service disconnect shuts off power from the
high-voltage battery.
Disabling the High-Voltage Battery
Note:There are two disconnect circuits in your vehicle. Disconnecting
one circuit will automatically disable the high-voltage battery.
To disable the high-voltage battery and stop all high-voltage electric
activity in the vehicle you can access one or both of the two high-voltage
disconnect circuits. To do this, you must unplug one of the circuits from
the circuit ports connected to the battery.
The lower battery high-voltage disconnect circuit is located by the right
rear wheel, accessible from under the car.
The upper battery high-voltage disconnect circuit is located behind the
rear fold-down seats near the left side of the vehicle, and is more easily
accessible than the lower battery circuit. To access this circuit:
1. Fold down the left rear seat.
2. Locate the access door. Press the
button on the top of the access
door to remove the plastic cover.
3. A cut out area will be visible
which allows your hand access to
the circuit.
4. Press the tab on the top center of the circuit and rotate the handle
toward you. Press again to pull the hand down.
5. Pull the handle toward you and remove the circuit from the vehicle to
disable the high-voltage battery.
Reactivating the High-Voltage Battery
Note:If you have manually disconnected your high-voltage shutoff
circuits you will need to reconnect the circuits before they can be
reactivated. The vehicle will detect if the electrical system is safe and
reactivate automatically.
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WARNING:In an emergency, add water to the cooling system to
reach an authorized dealer. Have the system checked by a
properly trained technician as soon as possible.
WARNING:To reduce the risk of personal injury, make sure the
Electric Powertrain Assembly (EPA) is cool before unscrewing
the coolant pressure relief cap. The cooling system is under pressure;
steam and hot liquid can come out forcefully when the cap is loosened
slightly.
WARNING:Do not add coolant further than the MAX mark.
Note:Coolant replacement can only be completed by an authorized
dealer. If not performed properly, damage could occur to the cooling
system components and may void the warranty.
Note:Do not use stop leak pellets or cooling system sealants/additives
as they can cause damage to the cooling and/or heating systems. This
damage would not be covered under your vehicle’s warranty.
Note:During normal vehicle operation, the coolant may change color
from orange to pink or light red. As long as the coolant is clear and
uncontaminated, this color change does not indicate the coolant has
degraded nor does it require the coolant to be drained, the system to be
flushed, or the coolant to be replaced.
•DO NOT MIX different colors or types of coolant in your vehicle. Make
sure the correct coolant is used. Mixing of coolants may harm your
cooling system. The use of an improper coolant may harm the Electric
Powertrain Assembly (EPA) and cooling system components and may
void the warranty.
•A large amount of water without coolant may be added, in case of
emergency, to reach a vehicle service location. In this instance, the
cooling system must be drained, chemically cleaned with Motorcraft
Premium Cooling System Flush, and refilled with prediluted coolant as
soon as possible. Water alone (without coolant) can cause damage
from corrosion, overheating, freezing or plugging.
•Do not use alcohol, methanol, brine or any coolants mixed with
alcohol or methanol antifreeze (coolant). Alcohol and other liquids can
cause damage from overheating or freezing.
•Do not add extra inhibitors or additives to the coolant. These can be
harmful and compromise the corrosion protection of the coolant.
338Maintenance and Specifications
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