2013 FORD FLEX Owners Manual

Potential station issues
Issue Cause Action
Sound fading or
blending in and outThe radio is shifting
between analog and
digital audio.None - reception issue
that may clear up as
you continue to drive.
Audio mute delay
when selecting
HD2/HD3, multicast
preset or direct tune.The digital multicast is
not available until the
HD Radio broadcast is
decoded. Once
decoded, the audio is
available.None - this is normal
behavior. Wait until
the audio is available.
Cannot access
HD2/HD3 multicast
channel when recalling
a preset or from a
direct tuneThe previously stored
multicast preset or
direct tune is not
available in your
current reception area.None - the station is
not available in your
current location.
Text information does
not match currently
playing audioData service issue by
the radio broadcaster.Fill out the station
issue form at website
listed below.*
No text information
shown for currently
selected frequencyData service issue by
the radio broadcaster.Fill out the station
issue form at website
listed below.*
HD2–HD7 stations not
found when Scan is
pressed.Pressing Scan disables
HD2–HD7 channel
search.None - this is normal
behavior.
*http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio™ Technology manufactured under license from iBiquity Digital
Corp. U.S. and foreign patents. HD Radio™ and the HD and HD Radio logos
are proprietary trademarks of iBiquity Digital Corp. Ford Motor Company
and iBiquity Digital Corp. are not responsible for the content sent using HD
Radio technology. Content may be changed, added or deleted at any time at
the station owner’s discretion.
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Radio Voice Commands
If you are listening to the radio, press the voice button on the
steering wheel controls. When prompted, say any of the
commands in the following chart.
If you are not listening to the radio, press the voice button and, after the
tone, say “Radio”, then any of the commands in the following chart.
“RADIO”
“<87.9–107.9>” “FM autoset preset <#>”
“<87.9–107.9> HD”
1“FM preset <#>”
“<530–1710>” “FM1”
“AM” “FM 1 preset <#>”
“AM <530–1710>” “FM2”
“AM autoset” “FM 2 preset <#>”
“AM autoset preset <#>” “HD <#>”
1
“AM preset <#>” “Preset <#>”
“Browse”2“Radio off”
“FM” “Radio on”
“FM <87.9–107.9>” “Set PTY”
“FM <87.9-107.9> HD <#>”
1“Tune”3
“FM autoset” “Help”1If available2If you have said, “Browse”, refer toBrowsing device contentearlier
in this section.
3If you have said, “Tune”, refer to the following “Tune” chart.
“TUNE”
“<87.9–107.9>” “FM <87.9-107.9> HD <#>”*
“<87.9-107.9> HD <#>”* “FM autoset”
“<530–1710>” “FM autoset preset <#>”
“AM” “FM preset <#>”
“AM <530–1710>” “FM1”
“AM autoset” “FM 1 preset <#>”
“AM autoset preset <#>” “FM2”
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“TUNE”
“AM preset <#>” “FM 2 preset <#>”
“FM” “HD <#>”*
“FM <87.9–107.9>” “Preset <#>”
“Help”
*If available
SIRIUSSatellite Radio (If Activated)
Press the lower left corner of the touchscreen, then select the
SIRIUS tab.
When you select: You can:
One of the memory
preset areas (on the
right side of the
screen)Save a station by pressing and holding one of
the memory preset areas. There is a brief
mute while the station is being saved, then
sound returns when it’s done.
Direct Tune Enter the desired satellite channel number
using the on-screen keypad.
SIRIUS Press repeatedly to change SIRIUS modes
(SIRIUS 1, 2 or 3).
ALERT Save the current song, artist, or team as a
favorite. The system alerts you when it plays
again on any SIRIUS channel.
Browse View a list of all available stations. Scroll and
select the desired station.
You can also lock or skip unwanted channels
or view the song/artist on other stations.
Scan Hear a brief sampling of channels.
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When you select: You can:
Replay Replay audio on the current channel. You can
replay approximately 45 minutes of audio as
long as you have remained tuned to the
current station. If you change stations, the
previous audio is erased.
While in replay mode:
Press and release the seek buttons to hear the
previous or next song.
Press and hold the seek buttons to advance to
reverse or fast forward in the current track.
Press play or pause to play or pause the
audio.
Press Replay again to return to live audio if
you had been using the replay feature to
replay audio.
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When you select: You can:
Options Adjust more audio system settings:
Sound Settingsallows you to adjust Bass,
Treble, Midrange, Balance and Fade, THX
Deep note demo (if equipped), DSP (if
equipped), Occupancy mode (if equipped),
and Speed compensated volume settings.
Set Category for Seek/Scanallows you to
select the desired category (Rock, Country,
etc.) and then use Seek or Scan to initiate a
search for those channels.
Parental Lockoutallows you to lock and
unlock channels, change or reset your PIN or
unlock all channels. To use this feature you
need your initial PIN which is 1234.
Artist/Title Alertsallows you to select
Artists and Titles that you would like the
system to alert you to when they are playing
on other channels. Press Edit Alerts to delete
or turn off alerts. You can also set all alerts to
on or off. When an alert appears on the
screen, you can choose to Tune to the
channel, to Cancel the alert or to Disable
Alerts. If you are listening to a sporting event,
you can save your favorite teams so that the
system can alert you when they are playing
on a satellite radio channel.
Note:SIRIUS does not support the Alert
feature on all channels. Ford Motor Company
shall not be responsible for Alert feature
variation.
Electronic Serial Number (ESN)is
required when communicating with SIRIUS
about your account.
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SIRIUS Satellite Radio Voice Commands
If you are listening to SIRIUS satellite radio, press the voice
button on the steering wheel controls. When prompted, say any
of the commands in the following chart.
If you are not listening to SIRIUS satellite radio, press the voice button
and, after the tone, say “Sirius”, then any of the commands in the
following chart.
“SIRIUS”
“<0–233>” “SAT 3”
“” “SAT 3 preset <#>”
“Preset <#>” “SAT preset <#>”
“SAT” “Sirius off”
“SAT 1” “Sirius on”
“SAT 1 preset <#>” “Sports game”
1
“SAT 2” “Tune”2
“SAT 2 preset <#>” “Help”1Late availability:If you have said, “Sports game”, refer to the
following “Sports game” chart.
2If you have said, “Tune”, refer to the following “Tune” chart.
“SPORTS GAME”
“Tune to the game”
“Tune to the game”
“Tune to the game”
“Tune to the game”
“Help”
“TUNE”
“<0–233>”
“”
“Preset <#>”
“SAT”
“SAT 1”
“SAT 1 preset <#>”
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“TUNE”
“SAT 2”
“SAT 2 preset <#>”
“SAT 3”
“SAT 3 preset <#>”
“Help”
SIRIUS Satellite Radio Information
Note:SIRIUS reserves the unrestricted right to change, rearrange, add
or delete programming including canceling, moving or adding particular
channels, and its prices, at any time, with or without notice to you. Ford
Motor Company shall not be responsible for any such programming
changes.
SIRIUS satellite radio is a
subscription-based satellite radio
service that broadcasts a variety of
music, sports, news, weather, traffic
and entertainment programming.
Your factory-installed SIRIUS satellite radio system includes hardware
and a limited subscription term which begins on the date of sale or lease
of the vehicle. Refer to your authorized dealer for availability.
For more information on extended subscription terms (a service fee is
required), the online media player and a complete list of SIRIUS satellite
radio channels, and other features, please visit www.siriusxm.com in the
United States, www.sirius.ca in Canada, or call SIRIUS at
1–888–539–7474.
Satellite radio electronic serial number (ESN):You need your ESN
to activate, modify or track your satellite radio account. The ESN is
found on the System Information Screen (SR ESN:XXXXXXXXXXXX). To
access your ESN, press the bottom left corner of the touchscreen, then
SIRIUS > Options > ESN.
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Potential satellite radio reception issues
Antenna obstructionsFor optimal reception performance, keep the
antenna clear of snow and ice build-up and
keep luggage and other material as far away
from the antenna as possible.
TerrainHills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking garages,
dense tree foliage and thunderstorms can
interfere with your reception.
Station overloadWhen you pass a ground-based broadcast
repeating tower, a stronger signal may
overtake a weaker one and the audio system
may mute.
Satellite radio signal
interferenceYour display may show ACQUIRING...to
indicate the interference and the audio
system may mute.
SIRIUS troubleshooting tips
Radio Display Condition Possible Action
Acquiring Radio requires more
than two seconds to
produce audio for the
selected channel.No action required.
This message should
disappear shortly.
Sat Fault/SIRIUS
system failureInternal module or
system failure present.If this message does
not clear shortly, or
with an ignition key
cycle, your receiver
may have a fault. See
your authorized dealer
for service.
Invalid Channel Channel no longer
available.Tune to another
channel or choose
another preset.
480MyFord Touch™
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)