2013 FORD FLEX infotainment

Ford Extended Service Plan 380
Scheduled Maintenance 384
Normal scheduled maintenance and log.....................389
SYNC403
Pairing your phone for the first time.......................408
911 Assist™.........................................424
Vehicle Health Report..................................427
MyFord Touch™ 450
Privacy Information....................................456
Infotainment display...................................457
Voice recognition.....................................459
Listening to music.....................................465
Phone features.......................................490
Information Menu.....................................498
Menu features........................................510
Settings............................................512
Navigation system.....................................521
Appendices 533
Index 551
The information contained in this publication was correct at the time of going to
print. In the interest of continuous development, we reserve the right to change
specifications, design or equipment at any time without notice or obligation. No
part of this publication may be reproduced, transmitted, stored in a retrieval
system or translated into any language in any form by any means without our
written permission. Errors and omissions excepted.
© Ford Motor Company 2011
8Table of Contents
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

Type 2
Cluster shown in standard measure – metric clusters similar.
A. Information display. SeeInformation displaysfor more information.
B. Speedometer
C. Infotainment display. SeeMyFord Touch™for more information.
WARNING LAMPS AND INDICATORS
There indicators can alert you to a vehicle condition that may become
serious enough to cause expensive repairs. Many lights will illuminate
when you start your vehicle to make sure they work. If any light remains
on after starting the vehicle, refer to the respective system warning light
for additional information.
Note:Some warning indicators are reconfigurable telltales (RTT). These
indicators appear in the information display and function the same as a
warning light, but do not display on startup.
Adaptive cruise control (if equipped) (RTT)
The speed control system indicator light changes color to indicate what
mode the system is in:
•On (white light): Illuminates when the adaptive cruise control system
is turned on. Turns off when the speed control system is turned off.
ABC
Instrument Cluster111
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

Customizing Your Home Screen
Press the house icon to access the home screen.
Using the Touch-Sensitive Controls on Your System
Your vehicle’s centerstack has touch-sensitive switches for your
infotainment and climate control systems. To turn a feature on and off,
just touch the graphic with your finger. To get the best performance from
the touch-sensitive controls:
•Do not press hard on the controls. They are sensitive to light touch.
•Use your bare finger to touch the center of a touch-control graphic.
Touching off-center of the graphic may cause a nearby control to turn
on or off.
•Make sure your hands are clean and dry.
•Since the touchscreen operates based on the touch of a finger, you
may have trouble using it if you are wearing gloves.
•Metal and other conductive material should be kept away from the
surface of the touchscreen as this may cause electronic interference
(i.e. control activation).
Depending on your vehicle and option package, you may also have these
controls on your bezel:
•Power: Turn the media (or climate features) on or off.
•VOL: Increase or decrease the volume.
•Fan: Increase or decrease the fan speed.
•Seek and Tune buttons: Use as you normally would in media modes.
•Eject: Eject a CD.
•SOURCE: Touch the word repeatedly to see all available media modes.
The screen does not change, but you see the media changes in the
lower left status bar.
MyFord Touch™453
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

The cellular profile, media device index, and development log will remain
in the vehicle unless you delete it and are generally accessible only in the
vehicle when the cellular phone or media player is connected. If you no
longer plan to use SYNCor the vehicle, we recommend you perform a
Master Reset to erase all information stored in SYNC.
SYNCdata cannot be accessed without special equipment and access to
the vehicle’s SYNCmodule. Ford Motor Company and Ford of Canada
will not access SYNCdata for any purpose other than as described
absent consent, a court order, or where required by law enforcement,
other government authorities, or other third parties acting with lawful
authority. Other parties may seek to access the information
independently of Ford Motor Company and Ford of Canada. For further
privacy information, see the sections on 911 Assist™ (if equipped),
Vehicle Health Report (if equipped), and Traffic, Directions and
Information (if equipped).
ACCESSING AND ADJUSTING MODES THROUGH YOUR
INFOTAINMENT DISPLAY (IF EQUIPPED)
The infotainment display is located on the right side of your instrument
cluster. It allows you to view and make minor adjustments to active
modes without taking your hands off the wheel. For example:
•In entertainment mode, you can view what is now playing, change the
audio source, select presets and make some adjustments.
•In phone mode, you can accept or reject an incoming call.
km/h
80
60
40
20
0
20
0 40 60 80
100120140160180
200
220
100120140
MPH
MyFord Touch™457
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

2. Once connected, follow the voice prompts to request your desired
Service such as Traffic or Directions. You can also say “What are my
choices?” to receive a complete list of available services from which
to choose.
3. To return to the services menu, say “Services” or for help, say “Help”.
Receiving Turn-by-Turn Directions
1. When connected to SYNC Services, say “Directions” or “Business
Search”. To find the closest business or type of business to your
current location just say “Business Search” and then “Search Near
Me”. If you need further assistance in finding a location you can say
“Operator” at any time within a Directions or Business search to
speak with a live operator. You may also be prompted to speak with
an operator. The live operator can assist you by searching for
businesses by name or by category, residential addresses by street
address or by name or specific street intersections. Operator Assist is
a feature of your SYNC Services subscription. For more information
on Operator Assist visit www.SYNCMyRide.com/support.
2. Follow the voice prompts to select your Destination. After the route
download is complete, the phone call is automatically ended.
If your vehicle is not equipped with the navigation feature:
•Turn-by-turn directions appear in the infotainment display, in the
status bar of your touchscreen system and also on the SYNC Services
screen. You also receive driving instructions from audible prompts.
•When on an active route, you can select Route Summary or Route
Status using the touchscreen controls or voice commands to view the
Route summary turn list or the Route Status ETA. You can also turn
voice guidance on or off, cancel the route or update the route.
If you miss a turn, SYNC automatically asks if you want the route
updated. Just say, “Yes” when prompted and a new route will be
delivered to your vehicle.
500MyFord Touch™
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

Gauges ............................... 110–111
odometer ................................. 121
trip odometer .......................... 121
H
Hazard flashers ......................... 282
HD Radio™ ............................... 469
Headlamps
aiming ...................................... 324
bulb specifications .................. 329
flash to pass .............................. 98
high beam ................................. 98
replacing bulbs ....................... 326
Head restraints ......................... 164
Heating ...................... 153, 155, 157
Help ............................................ 518
Homelink wireless control
system ........................................ 184
Home screen ............................. 453
Hood .......................................... 304
How to use voice commands ... 459
I
Ignition ............................... 196, 370
Illuminated visor mirror ... 107–108
Information displays ................. 117
Infotainment display ................. 457
Inspection/maintenance (I/M)
testing ........................................ 209
Instrument panel
cleaning ................................... 334
cluster ...................................... 111
Intelligent Access Key ................ 63
J
Jack ............................................ 362positioning ............................... 362
storage ..................................... 362
Joining two calls
(multiparty/conference call) .... 412
Jump-starting your vehicle ...... 283
K
Keyless entry system
autolock ..................................... 78
keypad ....................................... 84
locking and unlocking doors .... 85
programming entry code ......... 84
Keys ....................................... 63, 86
positions of the ignition ......... 196
L
Lamps
bulb replacement
specifications chart ................ 329
headlamps, flash to pass .......... 98
interior lamps ......................... 102
replacing bulbs ....................... 326
LATCH anchors ........................... 29
Liftgate .................................. 80–81
Lights, warning and indicator .. 111
Listening to music .................... 465
Loading pictures ....................... 510
Load limits ................................. 261
Locks
autolock ..................................... 78
childproof .................................. 35
doors .......................................... 76
Lubricant specifications ........... 371
Lug nuts .................................... 368
M
Making and receiving calls ....... 492
554Index
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)