2013 FORD FLEX radio

HD RadioInformation (If Available)
Note:HD Radio broadcasts are not available in all markets.
HD Radio technology is the digital evolution of analog AM/FM radio. Your
system has a special receiver which allows it to receive digital broadcasts
(where available) in addition to the analog broadcasts it already receives.
Digital broadcasts provide a better sound quality than analog broadcasts
with free, crystal clear audio and no static or distortion. For more
information, and a guide to available stations and programming, please
visit www.hdradio.com.
When this feature is enabled and you are tuned to a station broadcasting
HD Radio technology, you may notice the following indicators on your
screen:
HD) logoblinks when a digital
station is being acquired and is solid
when digital audio is playing. When
this logo is available, you may also
see Title and Artist fields on-screen.
Multicast indicatorappears in FM
mode (only) if the current station is
broadcasting multiple digital
broadcasts.
The numbers that are highlighted signify available digital channels where
new or different content is available. HD1 signifies the main programming
status and is available in analog and digital broadcasts. Any additional
multicast stations (HD2–HD7) are only broadcast digitally.
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2013 Flex(471)
Owners Guide gf, 1st Printing
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Taggingallows you to save a song to download later. When
you are on an acquired HD Radio station, the TAG button is
available (provided the feature has been turned on). To use
the tag feature:
1. Press AM/FM > Options > TAG On.
2. When you hear a song you like, touch TAG.
3. The system automatically saves the song’s information and transfers it
to your portable music player (if supported) when it is connected to
the system. If your music player is connected at the time, the system
automatically transfers the tag to your player and a pop-up confirms
the transfer.
4. When you access iTuneswith your portable music player, the tags
appear to you to be reminded of the song. The system allows you to
tag up to approximately 100 songs. For a list of devices that support
tagging, refer to www.SYNCMyRide.com or www.syncmaroute.ca.
When HD Radio broadcasts are active, you can access the following
functions:
When you select: You can:
ScanHear a brief sampling of all available stations.
This feature still works when HD Radio
reception is activated, although it does not
scan for HD2-HD7 channels. You may see the
HD logo appear if the station has a digital
broadcast.
SeekHear the next strong radio station.
If the current station has multiple digital
broadcasts, the multicast indicator appears.
Press Seek repeatedly to advance through all
available broadcasts. If you are on the last
multicast channel, press Seek to advance to
the next strong station.
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When you select: You can:
TuneGo up and down the frequency in individual
increments.
If the current station has multiple digital
broadcasts, the multicast indicator appears.
Press Tune repeatedly to advance through all
available broadcasts. If you are on the last
broadcast channel, turn to advance to the
next frequency on the band.
To save a multicast
station as a presetWhen the channel is active on-screen, press
and hold a memory preset slot on the right of
the screen until the sound returns. There is a
brief mute, then the sound returns signifying
it was saved. When recalling a HD2 or HD3
memory preset, there is a mute before the
digital audio is played as the system must
once again acquire the digital signal.
As with any saved radio station, you cannot
access the saved station if your vehicle is
outside the station’s reception area.
MyFord Touch™471
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

HD Radio Reception/Station Troubleshooting
Potential reception issues
Reception areaIf you are listening to a multicast station and
you are on the fringe of the reception area,
the station may mute due to weak signal
strength.
If you are listening to HD1, the system
switches back to the analog broadcast until
the digital broadcast is available again.
However, if you are listening to any of the
possible HD2–HD7 multicast channels, the
station mutes and stay muted unless it is able
to connect to the digital signal again.
Station blendingWhen a station is first received (aside from
HD2–HD7 multicast stations), the system first
plays the station in the analog version and
then, if receiver verifies the station is an HD
Radio station, it shifts to the digital version.
Depending on the station quality, you may
hear a slight sound change when the station
changes from analog to digital. This shift from
analog to digital sound or digital back to
analog, is known as “blending”.
In order to provide the best possible experience, a contact form has been
developed to report any station issues found while listening to a station
broadcasting with HD Radio technology. Every station is independently
owned and operated. These stations are responsible for ensuring all audio
streams and data fields are accurate.
See the following chart for potential station issues.
Potential station issues
Issue Cause Action
Echo, stutter, skip or
repeat in audio.
Increase or decrease
in audio volume.Poor time-alignment
by the radio
broadcaster.None - broadcast
issue.
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2013 Flex(471)
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Potential station issues
Issue Cause Action
Sound fading or
blending in and outThe radio is shifting
between analog and
digital audio.None - reception issue
that may clear up as
you continue to drive.
Audio mute delay
when selecting
HD2/HD3, multicast
preset or direct tune.The digital multicast is
not available until the
HD Radio broadcast is
decoded. Once
decoded, the audio is
available.None - this is normal
behavior. Wait until
the audio is available.
Cannot access
HD2/HD3 multicast
channel when recalling
a preset or from a
direct tuneThe previously stored
multicast preset or
direct tune is not
available in your
current reception area.None - the station is
not available in your
current location.
Text information does
not match currently
playing audioData service issue by
the radio broadcaster.Fill out the station
issue form at website
listed below.*
No text information
shown for currently
selected frequencyData service issue by
the radio broadcaster.Fill out the station
issue form at website
listed below.*
HD2–HD7 stations not
found when Scan is
pressed.Pressing Scan disables
HD2–HD7 channel
search.None - this is normal
behavior.
*http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio™ Technology manufactured under license from iBiquity Digital
Corp. U.S. and foreign patents. HD Radio™ and the HD and HD Radio logos
are proprietary trademarks of iBiquity Digital Corp. Ford Motor Company
and iBiquity Digital Corp. are not responsible for the content sent using HD
Radio technology. Content may be changed, added or deleted at any time at
the station owner’s discretion.
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2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)

Radio Voice Commands
If you are listening to the radio, press the voice button on the
steering wheel controls. When prompted, say any of the
commands in the following chart.
If you are not listening to the radio, press the voice button and, after the
tone, say “Radio”, then any of the commands in the following chart.
“RADIO”
“<87.9–107.9>” “FM autoset preset <#>”
“<87.9–107.9> HD”
1“FM preset <#>”
“<530–1710>” “FM1”
“AM” “FM 1 preset <#>”
“AM <530–1710>” “FM2”
“AM autoset” “FM 2 preset <#>”
“AM autoset preset <#>” “HD <#>”
1
“AM preset <#>” “Preset <#>”
“Browse”2“Radio off”
“FM” “Radio on”
“FM <87.9–107.9>” “Set PTY”
“FM <87.9-107.9> HD <#>”
1“Tune”3
“FM autoset” “Help”1If available2If you have said, “Browse”, refer toBrowsing device contentearlier
in this section.
3If you have said, “Tune”, refer to the following “Tune” chart.
“TUNE”
“<87.9–107.9>” “FM <87.9-107.9> HD <#>”*
“<87.9-107.9> HD <#>”* “FM autoset”
“<530–1710>” “FM autoset preset <#>”
“AM” “FM preset <#>”
“AM <530–1710>” “FM1”
“AM autoset” “FM 1 preset <#>”
“AM autoset preset <#>” “FM2”
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“TUNE”
“AM preset <#>” “FM 2 preset <#>”
“FM” “HD <#>”*
“FM <87.9–107.9>” “Preset <#>”
“Help”
*If available
SIRIUSSatellite Radio (If Activated)
Press the lower left corner of the touchscreen, then select the
SIRIUS tab.
When you select: You can:
One of the memory
preset areas (on the
right side of the
screen)Save a station by pressing and holding one of
the memory preset areas. There is a brief
mute while the station is being saved, then
sound returns when it’s done.
Direct Tune Enter the desired satellite channel number
using the on-screen keypad.
SIRIUS Press repeatedly to change SIRIUS modes
(SIRIUS 1, 2 or 3).
ALERT Save the current song, artist, or team as a
favorite. The system alerts you when it plays
again on any SIRIUS channel.
Browse View a list of all available stations. Scroll and
select the desired station.
You can also lock or skip unwanted channels
or view the song/artist on other stations.
Scan Hear a brief sampling of channels.
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2013 Flex(471)
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USA(fus)

When you select: You can:
Options Adjust more audio system settings:
Sound Settingsallows you to adjust Bass,
Treble, Midrange, Balance and Fade, THX
Deep note demo (if equipped), DSP (if
equipped), Occupancy mode (if equipped),
and Speed compensated volume settings.
Set Category for Seek/Scanallows you to
select the desired category (Rock, Country,
etc.) and then use Seek or Scan to initiate a
search for those channels.
Parental Lockoutallows you to lock and
unlock channels, change or reset your PIN or
unlock all channels. To use this feature you
need your initial PIN which is 1234.
Artist/Title Alertsallows you to select
Artists and Titles that you would like the
system to alert you to when they are playing
on other channels. Press Edit Alerts to delete
or turn off alerts. You can also set all alerts to
on or off. When an alert appears on the
screen, you can choose to Tune to the
channel, to Cancel the alert or to Disable
Alerts. If you are listening to a sporting event,
you can save your favorite teams so that the
system can alert you when they are playing
on a satellite radio channel.
Note:SIRIUS does not support the Alert
feature on all channels. Ford Motor Company
shall not be responsible for Alert feature
variation.
Electronic Serial Number (ESN)is
required when communicating with SIRIUS
about your account.
MyFord Touch™477
2013 Flex(471)
Owners Guide gf, 1st Printing
USA(fus)