•A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would
activate 911 Assist); however, if 911 Assist
is triggered, SYNC tries to contact
emergency services. If a connected phone
is damaged or loses connection to SYNC,
SYNC searches for, and tries to connect
to, any available previously paired phone
and tries to make the call to 911.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
Failure to cancel the call results in
SYNC attempting to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If the call is not cancelled and a successful
call is made, a pre-recorded message is
played for the 911 operator, then the
occupant(s) in the vehicle is able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately, because not all 911 systems
are capable of receiving this information
electronically. 911 Assist May Not Work If
•
Your mobile phone or 911 Assist
hardware was damaged in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) paired and connected to
the system was thrown from the
vehicle.
911 Assist Privacy Notice
Once 911 Assist is set on, it may disclose to
emergency services that the vehicle has
been in a crash involving the deployment
of an airbag or activation of the fuel pump
shut-off. Certain versions or updates to 911
Assist may also be capable of
electronically or verbally disclosing to 911
operators the vehicle location or other
details about the vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report (If Equipped)
WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems that are
electronically monitored by the vehicle and
will not monitor or report the status of any
other system, (i.e., brake lining wear).
Failure to perform scheduled maintenance
and regularly inspect your vehicle may
result in vehicle damage and serious injury.
Note: This feature is only available in the
United States.
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MyFord Touch®
Note:Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature
Note: This feature may not function
properly if you have enabled caller ID
blocking on your mobile phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Mobile phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to automatically remind you to run reports
at specific mileage intervals. Mobile phone
airtime usage may apply when reporting.
The system allows you to check your
vehicle's overall health in the form of
diagnostic report card. The Vehicle Health
Report contains valuable information such
as:
• Vehicle diagnostic information
• Scheduled maintenance
• Open recalls and Field Service Actions
• Unserviced items from vehicle
inspections by your authorized dealer Making a Report
To run a report by touchscreen, touch the
Information button, Apps, then Vehicle
Health Report.
To run a report by voice
command, press the voice
button on the steering wheel
and, when prompted, say "Vehicle health
report".
Vehicle Health Report Privacy Notice
When you run a Vehicle Health Report,
Ford Motor Company may collect your
mobile phone number (to process your
report request) and diagnostic information
about your vehicle. Certain versions or
updates to Vehicle Health Report may also
collect additional vehicle information. Ford
may use the vehicle information it collects
for any purpose. If you do not want to
disclose your mobile phone number or
vehicle information, do not run the feature
or set up your Vehicle Health Report profile
at www.SYNCMyRide.com. Refer to
www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy
Statement) for more information.
CLIMATE
Press the lower right corner on
the touchscreen to access your
climate control features.
Depending on your vehicle line and option
package, your climate screen may look
different than what is shown here.
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Manual airflow distribution controls:Footwell/Defrost: Distributes air
through the windshield defroster vents, demister vents, footwell vents and rear
seat floor vents, and provides outside air to reduce window fogging.Panel:
Distributes air through the instrument panel vents. Panel/Floor: Distributes
air through the instrument panel vents, demister vents, floor vents and rear seat
floor vents. Floor: Distributes air through the demister vents, floor vents and
I
rear seat floor vents. Defrost: Touch to clear the windshield of fog and thin ice.
Touch again to return to the previous airflow selection. When on, defrost provides
outside air to reduce window fogging and distributes air through the windshield
defroster vents and demister vents. MAX Defrost: Distributes outside air
through the windshield air vents. Air conditioning is automatically selected. The
fan is set to the highest speed and the temperature to HI. When the air
distribution is set in this position, you are unable to select recirculated air or
manually adjust the fan speed and temperature control.
Driver settings: Touch + or – adjust the temperature.
J
Climate Control Voice Commands
Press the voice button on the
steering wheel controls. When
prompted, say any of the
following commands:
Climate Control Commands
"Climate automatic"
"Climate my temperature" "Climate off""Climate on"
"Climate temperature <15.5-29.5> degrees" "Climate temperature <60-85> degrees" "Help"
There are additional climate control
commands but in order to access them,
you have to say "Climate" first. When the
system is ready to listen, you may say any
of the following commands:
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Rotate the map view by swiping your finger
across the shaded bar with the arrows.
Navteq is the digital map provider for the
navigation application. If you find map data
errors, you may report them directly to
Navteq by going to
http://mapreporter.navteq.com. Navteq
evaluates all reported map errors and
responds with the result of their
investigation by e-mail.Navigation Map Updates
Annual navigation map updates are
available for purchase through your
dealership, by calling 1-800-NAVMAPS (in
Mexico, call 01-800-557-5539) or going
to www.navigation.com/ford. You need to
specify the make and model of your vehicle
to determine if there is an update available.
Navigation Voice CommandsWhen in navigation mode, press
the voice button on the steering
wheel controls. After the tone,
say any of the following commands:
Navigation System Voice Commands
"Navigation"3
"Cancel next waypoint" 1
"Repeat instruction"
"Cancel route" 1
"Show 3D"
"Destination" 2
"Show heading up"
"Destination
"Show map"
"Destination
"Show north up"
"Destination favorites"
"Show route"1
"Destination home"
"Show turn list"1
"Destination intersection"
"Voice off"
"Destination nearest
"Voice on"
"Destination nearest POI"
"Voice volume decrease"
"Destination play nametags"
"Voice volume increase"
"Destination POI"
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WARNING
Operating certain parts of this
system while driving can distract
your attention away from the road,
and possibly cause an accident or other
serious consequences. Do not change
system settings or enter data non-verbally
(using your hands) while driving. Stop the
vehicle in a safe and legal manner before
attempting these operations. This is
important since while setting up or
changing some functions you might be
required to distract your attention away
from the road and remove your hands from
the wheel.
General Operation
Voice Command Control: Functions
within the Windows Automotive-based
system may be accomplished using only
voice commands. Using voice commands
while driving allows you to operate the
system without removing your hands from
the wheel.
Prolonged Views of Screen: Do not
access any function requiring a prolonged
view of the screen while you are driving.
Pull over in a safe and legal manner before
attempting to access a function of the
system requiring prolonged attention. Even
occasional short scans to the screen may
be hazardous if your attention has been
diverted away from your driving task at a
critical time.
Volume Setting: Do not raise the volume
excessively. Keep the volume at a level
where you can still hear outside traffic and
emergency signals while driving. Driving
while unable to hear these sounds could
cause an accident. Use of Speech Recognition Functions:
Speech recognition software is inherently
a statistical process which is subject to
errors. It is your responsibility to monitor
any speech recognition functions included
in the system and address any errors.
Navigation Features: Any navigation
features included in the system are
intended to provide turn by turn
instructions to get you to a desired
destination. Please make certain all
persons using this system carefully read
and follow instructions and safety
information fully.
Distraction Hazard: Any navigation
features may require manual (non-verbal)
setup. Attempting to perform such set-up
or insert data while driving can seriously
distract your attention and could cause an
accident or other serious consequences.
Stop the vehicle in a safe and legal manner
before attempting these operations.
Let Your Judgment Prevail: Any
navigation features are provided only as
an aid. Make your driving decisions based
on your observations of local conditions
and existing traffic regulations. Any such
feature is not a substitute for your personal
judgment. Any route suggestions made by
this system should never replace any local
traffic regulations or your personal
judgment or knowledge of safe driving
practices.
Route Safety: Do not follow the route
suggestions if doing so would result in an
unsafe or illegal maneuver, if you would be
placed in an unsafe situation, or if you
would be directed into an area that you
consider unsafe. The driver is ultimately
responsible for the safe operation of the
vehicle and therefore, must evaluate
whether it is safe to follow the suggested
directions.
385
Appendices
At every oil change interval as indicated by the message center1
Change engine oil and filter. 2
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
Inspect the cabin air filter.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints. Lubricate any areas with grease fittings (4WD
vehicles).
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-
joints. Lubricate any areas with grease fittings (4WD vehicles).
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
1 Do not exceed one year or 10000 miles (16000 km) between service intervals.
2 Reset the Intelligent Oil Life Monitor® after each engine oil and filter change. See Engine
Oil Check (page 221).
Additional Maintenance Items 1
Replace cabin air filter.
Every 20000 miles (32000
km)
Replace engine air filter.
Every 30000 miles (48000
km)
Change engine coolant.2
At 100000 miles (160000
km)
Replace spark plugs.
Every 100000 miles
(160000 km)
400
Scheduled Maintenance
Perform the services shown in the
following tables when specified or within
3000 miles (4800 km) of the OIL CHANGE
REQUIRED message appearing in the
message center.
•Example 1: The OIL CHANGE
REQUIRED message comes on at 28751
miles (46270 km); perform the 30000
mile (48000 km) automatic
transmission fluid replacement. •
Example 2: The OIL CHANGE
REQUIRED message has not come on
but the odometer reads 30000 miles
(48000 km); perform the engine air
filter replacement. (i.e., Intelligent Oil
Life Monitor® was reset at 25000
miles [40000 km].)
Towing a Trailer or Using a Car-top Carrier
Change engine oil and filter as indicated by message center
and perform services listed in the Normal Scheduled
Maintenance chart.
As required
· Inspect and lubricate U-joints.
Inspect frequently, service
as required · See axle maintenance items under Exceptions.
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use
(i.e. Delivery, Taxi, Patrol Car or Livery)
Change engine oil and filter as indicated by message center
and perform services listed in the Normal Scheduled
Maintenance chart.
As required
· Replace cabin air filter (if equipped).
Inspect frequently, service
as required · Replace engine air filter.
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Replace spark plugs.
Every 60000 miles (96000
km)
Operating in Dusty or Sandy Conditions Such as Unpaved or Dusty Roads
· Replace cabin air filter (if equipped).
Inspect frequently, service
as required · Replace engine air filter.
· Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5000 miles (8000
km)
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Scheduled Maintenance
4
4WDSee: Four-Wheel Drive....................................... 151
A
A/C See: Climate Control.......................................... 113
About This Manual...........................................7 Protecting the Environment................................ 7
ABS See: Brakes........................................................... 156
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 156
Accessories.....................................................274 Exterior style......................................................... 274
Interior style.......................................................... 274
Lifestyle.................................................................. 274
Peace of mind...................................................... 274
Accessories See: Replacement Parts
Recommendation............................................. 11
Active Park Assist.........................................163 Automatic Steering into Parking
Space................................................................. 164
Deactivating the Park Assist Feature..........165
Troubleshooting the System......................... 166
Using Active Park Assist................................... 163
Adjusting the Headlamps.........................229 Horizontal Aim Adjustment............................ 231
Vertical Aim Adjustment................................. 229
Adjusting the Steering Wheel...................64
Airbag Disposal...............................................43
Air Conditioning See: Climate Control.......................................... 113
Alarm See: Anti-Theft Alarm........................................ 63
Ambient Lighting............................................73
Anti-Theft Alarm............................................63 Arming the Alarm................................................. 63
Disarming the Alarm........................................... 63
Appendices...................................................380
Audible Warnings and Indicators.............83 Headlamps On Warning Chime...................... 83
Key in Ignition Warning Chime........................ 83
Parking Brake On Warning Chime..................83 Audio Control..................................................64
Type 1........................................................................\
64
Type 2....................................................................... 65
Type 3....................................................................... 65
Audio System...................................................97 General Information............................................ 97
Audio unit - Vehicles With: AM/FM/CD/Satellite
Radio/SYNC................................................102
Audio unit - Vehicles With: AM/FM/CD/SYNC....................................100
Audio unit - Vehicles With: AM/FM/CD....................................................98
Audio unit - Vehicles With: Premium AM/FM/CD..................................................105
Audio unit - Vehicles With: Sony AM/FM/CD..................................................106
Menu Structure.................................................... 107
Autolamps........................................................70
Automatic Climate Control........................114 Mono Mode............................................................ 115
Switching Mono Mode Back On..................... 115
Switching Mono Mode Off............................... 115
Temperature Control.......................................... 115
Automatic Transmission............................147 Brake-Shift Interlock......................................... 148
If Your Vehicle Gets Stuck In Mud or Snow.................................................................. 149
SelectShift Automatic® Transmission................................................... 148
Understanding the Positions of Your Automatic Transmission............................. 147
Automatic Transmission Fluid Check.............................................................225
Autowipers........................................................67
Auxiliary Input Jack......................................109
Auxiliary Power Points................................132 110 Volt AC Power Point.................................... 132
Locations................................................................ 132
B
Blind Spot Monitor.........................................171 Blind Spot Information System (BLIS®)
with Cross Traffic Alert.................................. 171
Booster Seats....................................................17 Types of Booster Seats....................................... 18
Brake Fluid Check........................................225
413
Index