Receiving a Text Message
Note:If you select View and your vehicle is
traveling over 3 mph (5 km/h), the system
offers to read the message to you instead
of allowing you to view it while driving.
When a new message arrives, an audible
tone sounds and the screen displays a
pop-up with the caller name and ID, if
supported by your phone. You can press:
• View to view the text message.
• Listen for SYNC to read the message
to you. •
Dial to call the contact.
• Ignore to exit the screen.
Phone Settings
Press Phone, then Settings or Menu,
Settings, then Phone to select from the
following settings:
You Can
When You Select
Connect, disconnect, add or delete a device, as well as
save it as a favorite.
Bluetooth Devices
Turn Bluetooth on or off.
Bluetooth On/Off
Have all calls go directly to your voice mail and not ring in
the vehicle cabin. With this feature turned on, text message
notifications are also suppressed and do not ring inside
the cabin.
Do not disturb
Turn 911 Assist™ on or off. See Information (page 358).
911 Assist
Select what ring tone you would like to hear when you
receive a call. Choose from possible system ring tones,
your currently paired phone's ring tone, a beep, text-to-
speech or if you would like the notification to be silent.
Phone ringer
Select how you would like to be notified when you receive
a text message, if supported by your phone. Choose from
possible system alert tones, text-to-speech or silent.
Text message notification
Use this screen to make adjustments to your internet data
connection. Select to make your connection profile with
the PAN (personal area network) or to turn off your
connection. You can also choose to make adjustments to
your settings or have the system always connect, never
connect when roaming or query on connect. Press ? for
more information.
Internet Data Connection
*
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You Can
When You Select
Access features such as automatic phonebook download,
re-download your phonebook, add contacts from your
phone as well as delete or upload your phonebook.
Manage Phonebook
Display call history.
Display call history
* If compatible.
Phone Voice Commands
Press the voice button on the
steering wheel controls. When
prompted, say any of the
following commands:
"PHONE"
"Hold call off"1
"Bluetooth off"
"Hold on"1
"Bluetooth on"
"Join calls"1
"Call"
"Listen to text messages"
"Call
"Messages"2
"Call
"Mute call"1
"Call
"Pair phone"
"Call
"Privacy on"1
"Call
"Reply to text messages"
"Call voicemail"
"Turn ringer off"
"Dial"
"Turn ringer on"
"Do not disturb off"
"Unmute call"
"Do not disturb on"
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with a live operator. You may also be
prompted to speak with an operator.
The live operator can assist you by
searching for businesses by name or
by category, residential addresses by
street address or by name or specific
street intersections. Operator Assist is
a feature of your SYNC Services
subscription. For more information on
Operator Assist visit
www.SYNCMyRide.com/support.
2. Follow the voice prompts to select your
destination. After the route download
is complete, the phone call is
automatically ended.
If your vehicle is not equipped with the
navigation feature:
• Turn-by-turn directions appear in the
infotainment display, in the status bar
of your touchscreen system and also
on the SYNC Services screen. You also
receive driving instructions from
audible prompts.
• When on an active route, you can
select Route Summary or Route
Status using the touchscreen controls
or voice commands to view the Route
Summary Turn List or the Route
Status ETA. You can also turn voice
guidance on or off, cancel the route or
update the route. If you miss a turn, SYNC automatically asks
if you want the route updated. When
prompted, say "yes" and a new route is
delivered to your vehicle.
If your vehicle is equipped with the
navigation feature, SYNC Services
downloads your requested destination to
the navigation system. The navigation
system then calculates the route and
provides driving instructions. See
Navigation (page 371).
Disconnecting from SYNC Services
1. Press and hold the hang-up phone
button on the steering wheel.
2. Say "Good-bye" from the SYNC Services main menu.
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Sports-related Commands*
"WNBA" "Help"
* If you want to hear headlines, schedules or scores from a particular sport, or your
favorite team(s), say the sport (or team), then "headlines", "schedules" or "scores".
Additional Sports-related Voice Commands
"NBA scores"
"MLS headlines"
"Baseball headlines"
"NFL headlines"
"MLS schedule"
"Baseball schedule"
"NFL schedule"
"MLS scores"
"Baseball scores"
"NFL scores"
"Motor sports headlines"
"College basketball
schedule"
"NHL headlines"
"Motor sports order"
"College basketball scores"
"NHL schedule"
"Motor sports schedule"
"College football headlines"
"NHL scores"
"My team headlines"
"College football schedule"
"WNBA headlines"
"My teams schedule"
"College football scores"
"WNBA schedule"
"My teams scores"
"Golf headlines"
"WNBA scores"
"NBA headlines"
"Golf leaderboard"
"Help"
"NBA schedule"
"Golf schedule"
Notifications
Press the information button, then select
Notifications.
You can select a message and choose to:
• View the complete message
• Delete the message
• Delete All messages
This screen displays any system messages
(i.e. SD card fault). Note:
The system alerts you to any
messages by turning the information icon
yellow. When the messages are read or
deleted, the icon returns to white.
Calendar
Press the information button, then select
Calendar.
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911 Assist® (If Equipped)
WARNINGS
Unless the 911 Assist setting is set on
prior to a crash, the system will not
dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash.
Do not wait for 911 Assist to make an
emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional.
Always place your phone in a secure
location in the vehicle so it does not
become a projectile or get damaged
in a collision. Failure to do so may cause
serious injury to someone or damage the
phone which could prevent 911 Assist from
working properly.
Note: The SYNC 911 Assist feature must be
set on prior to the incident.
Note: Before setting this feature on, ensure
that you read the 911 Assist privacy notice
later in this section for important
information.
Note: If 911 Assist is turned on or off by any
user, that setting applies for all paired
phones. If 911 Assist is turned off, either a
voice message plays or a display
message/icon comes on (or both) when the
vehicle is started after a previously paired
phone connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
mobile phones, some may have trouble
using this feature. If a crash deploys an airbag or activates
the fuel pump shut-off, your
SYNC-equipped vehicle may be able to
contact emergency services by dialing 911
through a paired and connected
Bluetooth-enabled phone. For more
information about 911 Assist, visit
www.SYNCMyRide.com or
www.syncmaroute.ca.
See Supplementary Restraints System
(page 35). Important information
regarding airbag deployment is in this
chapter.
See Roadside Emergencies (page 197).
Important information regarding the fuel
pump shut-off is in this chapter.
Setting 911 Assist On
Press the Information button, Apps, 911
Assist, then On.
You can also access 911 Assist by:
•
Pressing the Menu icon, Settings,
Phone, then 911 Assist
• Pressing the Menu icon, Help, 911 Assist
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
prior to the incident.
• A Bluetooth-enabled and compatible
phone has to be paired and connected
to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
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To expand these listings, press the + in
front of the POI listing.
The system also allows you to sort the
POIs alphabetically, by distance or by
cityseekr listings (if available).
cityseekr
Note:cityseekr point of interest (POI)
information is limited to approximately 154
cities (132 in the U.S., 13 in Canada and 9 in
Mexico).
cityseekr, when available, is a service which
provides additional information about
certain POIs such as restaurants, hotels
and attractions.
When you have selected a POI, the
location and information appear, such as
address and phone number. If the POI is
listed with cityseekr, you also see
information such as a brief description,
check-in and check-out times, when the
restaurant is open, etc.
Press More Information for a longer review,
a list of services and facilities, the average
room or meal price as well as the website.
This screen displays the POI icon such as:
Hotel
Coffeehouse
Food & Drink
Nightlife
Attraction
This icon appears when your
selection exists in multiple
categories within the system.
When you are viewing additional
information for hotels, cityseekr will also
tell you if the hotel has certain services and
facilities using icons.
For restaurants, cityseekr can provide
information such as star rating, average
cost, review, handicap access, hours of
operation, and website address.
For hotels, cityseekr can provide
information such as star rating, price
category, review, check in/out times, hotel
service icons and website address.
Setting Your Navigation
Preferences
Select settings for the system to take into
account when planning your route.
Press the icon at the bottom of
the Home screen, then select
Settings, then Navigation.
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You Can
When You Select
· Turn breadcrumbs on and off.
Map Preferences
· Choose how you want to view the turn list (top-to-bottom
or bottom-to-top).
· Set the automatic parking POI notification. (When parking
POI notification is on, parking POI icons display on the map
when you get close to your destination. This may not be
very useful in dense areas, and may clutter the map if other
POIs are also set for display.)
· Avoid freeways, toll roads, ferries and car trains when
planning your route.
Route Preferences
· Use HOV lanes (if available), and have the system always
select the shortest distance, fastest time or most
economical route.
· Choose prompts to be either voice or tone only.
Navigation Preferences
· Have the system automatically fill in the state and
province based on the information already entered into
the system.
Choose how you want the system to handle traffic prob-
lems along your route.
Traffic Preferences
· Automatic: Have the system reroute you to avoid traffic
incidents that develop and impact the current route (no
notification is provided).
· Manual: Have the system always provide a traffic alert
notification for traffic incidents along the planned route.
You have a choice to accept or ignore the notification
before the route deviation is made.
Choose areas which you want the system to avoid when
calculating a route for you. Press Add to select a category.
Avoid Areas
Once you make a selection, the system tries to avoid the
area(s) if possible for all routes. To delete a selection,
choose the listing on the screen; when the screen changes
to Avoid Areas Edit, press Delete at the bottom right of
the screen.
Map Mode
Press the green bar in the upper right area
of the touchscreen to view map mode. Map
mode shows advanced viewing comprised
of both 2D city maps as well as 3D
landmarks (when available). 2D city maps show detailed outlines of
buildings, visible land use and land
elements and detailed railway
infrastructure for the most essential cities
around the globe. These maps also contain
features such as town blocks, building
footprints, and railways.
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3D landmarks appear as clear, visible
objects which are typically recognizable
and have a certain tourist value. The 3D
landmarks appear in 3D map mode only.
Change the appearance of the map display
by repeatedly pressing the arrow button in
the upper left corner of the screen. It
toggles between three different map
modes: Heading up, North up, and 3D.
Heading up (2D map) always
shows the direction of forward
travel to be upward on the screen.
This view is available for map
scales up to 2.5 mi (4 km). For larger map
scales, this setting is remembered, but the
map is shown in North up only. If the scale
returns below this level, then Heading up
is restored.
North up (2D map) always shows
the northern direction to be
upward on the screen.
3D map mode provides an
elevated perspective of the map.
This viewing angle can be adjusted
and the map can be rotated 180
degrees by dragging your finger along the
shaded bar with arrows at the bottom of
the map.
Re-centering the map can be
done by pressing this icon
whenever you scroll the map
away from your vehicle's current location. Map Icons
Vehicle mark shows current
location of the vehicle. It stays in
the center of the map display,
except when in scroll mode.
Scroll cursor allows you to scroll
the map; the icon is fixed in the
center of the screen. The map
position closest to the cursor is in
a window on the top center part of the
screen.
Address book entry default
icon(s) indicate the location on
the map of an address book entry.
This is the default symbol shown
after the entry has been stored to the
Address Book by any method other than
the map. A different icon can be selected
from the 22 icons available; each icon can
be used more than once.
Home indicates the location on
the map currently stored as the
home position. Only one entry from
the Address Book can be saved as
Home. This icon cannot be changed.
POI (Point Of Interest) icons
can be displayed on the map and
can be turned on or off. There are
about 56 subcategories of POIs
that can be selected to be displayed on
the map one at a time.
Starting point indicates the
starting point of a planned route.
Waypoint indicates the location
of a waypoint on the map. The
number inside the circle is different
for each waypoint and represents
the position of the waypoint in the route
list.
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