Power (green light)— this indicator lights up when the cord is
plugged into the AC wall outlet.
Charge (green light)— Indicates status of charging:
•No light means the cord is not connected to the vehicle.
•Blinking light means that the charging is in process.
•Solid light means that the vehicle is connected but not charging.
Fault (red triangle light)— Lights up in case of a detected failure.
No charging is possible:
•Blinking red triangle light – means that the 120 volt convenience cord
is trying to reset the failure and could restart the charging cycle.
•Solid red triangle light – means that the fault is permanent. The cord
needs to be unplugged and re-plugged to reset the fault. If the fault
persists, contact your authorized dealer.
Charge Port and Light Ring
The charge port is located between
the front left side door and front
left wheel well. There is an
indentation located on the charge
port door. Press with your thumb to
press to open and close the door.
Note:Do not force the charge port door open or closed. Forcing the
door open or closed will damage the charge port.
The light ring located around the charge port indicates the charge status
of your vehicle’s high-voltage battery. The charge port light ring is
divided into four quadrants which display state of charge in 25 percent
increments.
There is a cord acknowledgment feature that will be activated when a
charge cycle is initiated. The four light quadrants will each individually
flash clockwise starting with the top right light and ending with the top
left, two full times confirming a charging coupler has been detected.
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Visual Park Aid Alert
Note:Visual park alert is only available when the transmission is in R
(Reverse).
Note:The reverse sensing system is not effective at speeds above 3 mph
(5 km/h) and may not detect certain angular or moving objects.
The visual park aid alert allows the driver to view the area that is being
detected by the reverse sensing system. The system uses red, yellow and
green highlights which appear on top of the video image when an object
is detected by the reverse sensing system. The alert highlights the
closest object detected. The reverse sensing alert can be disabled and if
visual park aid alert is enabled, highlighted areas are still displayed.
Selectable settings for this feature are ON and OFF.
Manual Zoom
WARNING:When manual zoom is on, the full area behind the
vehicle is not shown. Be aware of your surroundings when using
the manual zoom feature.
Note:Manual zoom is only available when the transmission is in R
(Reverse).
Note:When manual zoom is enabled, only the centerline is shown.
Allows the driver to get a closer view of an object behind the vehicle.
The zoomed image keeps the bumper in the image to provide a
reference. The zoom is only active while the transmission is in R
(Reverse), When the transmission is shifted out of R (Reverse), the
feature automatically turns off and must be reset when it is used again.
Selectable settings for this feature are OFF, Level 1, Level 2 or Level 3.
Press the up and down arrows to change the view. The selection level
appears between the buttons (i.e. Level 1). The default setting for the
manual zoom is OFF.
Rear Camera Delay
When shifting the transmission out of R (Reverse) and into any gear
other than P (Park), the camera image remains in the display until the
vehicle speed reaches 6 mph (10 km/h). This occurs when the rear
camera delay feature is on, or until a radio button is selected.
Selectable settings for this feature are ON and OFF. The default setting
for the rear camera delay is OFF.
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STEERING
Electric Power Steering
WARNING:The electric power steering system has diagnostic
checks that continuously monitor the system to ensure proper
operation. When a system error is detected a steering message will
appear in the information display.
WARNING:The electric power steering system has diagnostic
checks that continuously monitor the system to ensure proper
operation of the electronic system. When an electronic error is
detected, a message will be displayed in the information display. If this
happens, stop the vehicle in a safe place, and turn off the engine. After
at least 10 seconds, reset the system by restarting the engine, and
watch the information display for a steering message. If a steering
message returns, or returns while driving, take the vehicle to your
dealer to have it checked.
WARNING:Obtain immediate service if a system error is
detected. You may not notice any difference in the feel of your
steering, but a serious condition may exist. Failure to do so may result
in loss of steering control.
Your vehicle is equipped with an electric power-assisted steering system.
There is no fluid reservoir to check or fill.
If your vehicle loses electrical power while you are driving (or if the
ignition is turned off), you can steer the vehicle manually, but it takes
more effort. Extreme continuous steering may increase the effort it
takes for you to steer. This occurs to prevent internal overheating and
permanent damage to your steering system. If this should occur, you
will neither lose the ability to steer the vehicle manually nor will it cause
permanent damage. Typical steering and driving maneuvers will allow the
system to cool and steering assist will return to normal.
When a steering system error is detected, steering messages may appear
in the information display.
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Resetting the Oil Life Monitoring System
Note:Reset the oil life monitoring only after an oil change.
1. Turn the ignition key to the on position. Do not start the engine.
For vehicles with push-button start, press and hold the start button for
two seconds without pressing the brake pedal. Do not attempt to start
the engine.
2. Press both the accelerator and brake pedals at the same time.
3. Keep both pedals fully pressed.
4. After three seconds, theService: Oil reset in prog.message will be
displayed.
5. After 25 seconds, theService: Oil reset completemessage will be
displayed.
6. Release both the accelerator and brake pedals.
7. TheService: Oil reset completemessage will no longer be
displayed.
8. Rotate the key to the off position.
For vehicles with push-button start, press the start button to turn the
vehicle off completely.
Oil Maintenance Mode (If Equipped)
The oil maintenance mode is equipped on Energi models only. The oil
maintenance mode keeps the engine oil quality in good condition when
you drive the vehicle with limited engine use. If the vehicle is in oil
maintenance mode when you start the vehicle, a message will appear in
the instrument cluster. While the vehicle is in oil maintenance mode, the
vehicle will run the engine as necessary.
If you select the EV Now mode while the vehicle is in the oil
maintenance mode, EV Now mode will be suspended for as long
as you are in oil maintenance mode.
The oil maintenance mode will resume the next time you start the
vehicle. Changing the engine oil and resetting the oil life monitoring
system will suspend the oil maintenance mode.
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If you drive in extremely hot climates:
•It may be necessary to have a Ford authorized dealer decrease the
coolant concentration to 40%.
•A coolant concentration of 40% will provide improved overheat
protection. Engine coolant concentrations below 40% will decrease the
corrosion/freeze protection characteristics of the engine coolant and
may cause engine damage.
Vehicles driven year-round in non-extreme climates should use
prediluted engine coolant for optimum cooling system and engine
protection.
What You Should Know About Fail-Safe Cooling
If the engine coolant supply is depleted, this feature allows the vehicle to
be driven temporarily before incremental component damage is incurred.
The fail-safe distance depends on ambient temperatures, vehicle load and
terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, the engine coolant temperature gauge
will move to the red (hot) area and:
The coolant temperature warning light will illuminate.
The service engine soon indicator will illuminate.
If the engine reaches a preset over-temperature condition, the engine
will automatically switch to alternating cylinder operation. Each disabled
cylinder acts as an air pump and cools the engine.
When this occurs the vehicle will still operate. However:
•The engine power will be limited.
•The air conditioning system will be disabled.
Continued operation will increase the engine temperature and the engine
will completely shut down, causing steering and braking effort to increase.
Once the engine temperature cools, the engine can be restarted. Take
your vehicle to an authorized dealer as soon as possible to minimize
engine damage.
290Maintenance
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CHANGING THE LOW VOLTAGE BATTERY
Your vehicle is equipped with a Motorcraft® maintenance-free low
voltage battery which normally does not require additional water during
its life of service.
Note:See an authorized dealer for low voltage battery access, testing, or
replacement.
When a low voltage battery replacement is necessary, see an authorized
dealer to replace the low voltage battery with a Ford recommended
replacement low voltage battery that matches the electrical requirements
of the vehicle.
To ensure proper operation of the battery management system (BMS), do
not allow a technician to connect any electrical device ground connection
directly to the low voltage battery negative post. A connection at the low
voltage battery negative post can cause inaccurate measurements of the
battery condition and potential incorrect system operation.
Note:If a person adds electrical or electronic accessories or components
to the vehicle, the accessories or components may adversely affect the
low voltage battery performance and durability and may also affect the
performance of other electrical systems in the vehicle.
Note:Always dispose of automotive batteries in a responsible manner.
Follow your local authorized standards for disposal. Call your local
authorized recycling center to find out more about recycling automotive
batteries.
Because your vehicle’s engine is electronically-controlled by a computer,
some engine control settings are maintained by power from the low
voltage battery. Some engine computer settings, like the idle trim and
fuel trim strategy, optimize the driveability and performance of the
engine. Some other computer settings, like the clock and radio station
presets, are also maintained in memory by power from the low voltage
battery. When a technician disconnects and connects the low voltage
battery, these settings are erased. Complete the following procedure in
order to restore the settings:
1. With the vehicle at a complete stop, set the parking brake.
2. Shift the transmission to P (Park).
3. Turn off all accessories.
4. Step on the brake pedal and start the vehicle.
5. Step on the accelerator to start the engine.
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6. Run the engine until the engine reaches normal operating
temperature. While the engine is warming up, complete the following:
•Reset the clock. SeeClockin theAudio Systemchapter.
•Reset the radio station presets. SeeNumber blockin theAudio
Systemchapter.
•Reset the power windows bounce-back feature. SeeResetting the
Bounce-Back Featurein thePower Windowssection.
7. Allow the engine to idle for at least one minute.
8. If the engine turns off, step on the accelerator to start the engine.
9. While the engine is running, step on the brake pedal and shift the
transmission to N (Neutral).
10. Allow the engine to run for at least one minute by pressing on the
accelerator pedal.
11. Drive the vehicle at least 10 miles (16 kilometers) to completely
relearn the idle and fuel trim strategy.
Note:If you do not allow the engine to relearn the idle and fuel trim
strategy, the idle quality of your vehicle may be adversely affected until the
engine computer eventually relearns the idle trim and fuel trim strategy.
CHECKING THE WIPER BLADES
Run the tip of your fingers over the edge of the blade
to check for roughness.
Clean the wiper blades with washer fluid or water
applied with a soft sponge or cloth.
CHANGING THE WIPER BLADES
Note:Use the service position in winter to provide easier access to the
front wiper blades for freeing them from snow and ice. The front wipers
will not return to their normal position as soon as you switch on the
ignition. The front wipers will stay in the service position when you
switch the ignition on or start the engine. Switch on the front wipers to
any mode, then switch off the front wipers to bring the front wipers back
to the park position.
Note:The windshield wiper blades are different in length. If you install
wiper blades of the wrong length, the wipers may not work correctly.
If equipped with autowipers, the rain sensor may not work correctly.
294Maintenance
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Low voltage battery (except C-MAX Energi)
Complete the following steps:
1. Open the liftgate.
2. Remove the carpet from the cargo area.
3. Remove the bolts and the cargo area floor storage interior trim panel.
4. Check and recharge the low voltage battery as necessary. Keep
connections clean.
5. If you are storing your vehicle for more than 30 days without
recharging the battery, disconnect the negative battery cable from
the low voltage battery.
6. If you disconnected the negative battery cable, apply painter’s tape to
the liftgate latch in order to prevent the liftgate from closing fully.
Note:If you disconnected the negative battery cable, it will be necessary
to reset memory features. SeeChanging the Low Voltage Battery.
Low voltage battery (C-MAX Energi)
Complete the following steps:
1. Open the liftgate.
2. Pull and remove the access panel from the rear of the cargo area in
order to access the low voltage battery.
3. Check and recharge the low voltage battery as necessary. Keep
connections clean.
4. If you are storing your vehicle for more than 30 days without
recharging the battery, disconnect the negative battery cable from
the low voltage battery.
5. If you disconnected the negative battery cable, apply painter’s tape to
the liftgate latch in order to prevent the liftgate from closing fully.
Note:If you disconnected the negative battery cable, it will be necessary
to reset memory features. SeeChanging the Low Voltage Battery.
Brakes
•Make sure brakes and parking brake are fully released.
Tires
•Maintain recommended air pressure.
Miscellaneous
•Make sure all linkages, cables, levers and pins under vehicle are
covered with grease to prevent rust.
•Move vehicles at least 25 feet (8 m) every 15 days to lubricate
working parts and prevent corrosion.
318Vehicle Care
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