2013 FORD C MAX navigation system

SYNC® 381
Pairing your phone for the first time.......................387
911 Assist™.........................................401
Vehicle Health Report..................................404
MyFord Touch® (If Equipped) 429
Infotainment display...................................436
Voice recognition.....................................438
Listening to music....................................444
Phone features.......................................465
Information Menu.....................................485
Settings............................................497
Climatefeatures......................................508
Navigation system.....................................511
Appendices 524
Index 544
The information contained in this publication was correct at the time of going to
print. In the interest of continuous development, we reserve the right to change
specifications, design or equipment at any time without notice or obligation. No
part of this publication may be reproduced, transmitted, stored in a retrieval
system or translated into any language in any form by any means without our
written permission. Errors and omissions excepted.
© Ford Motor Company 2013
8Table of Contents
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

PRINCIPLES OF OPERATION
MyKey allows you to program keys with restricted driving modes to
promote good driving habits. You can use all but one of the keys
programmed to your vehicle with these restricted modes.
Any keys that have not been programmed are referred to as
administrator keys or admin keys. These can be used to:
•create a restricted key
•program optional MyKey settings
•clear all MyKey features.
When you have programmed a MyKey, you can access the following
information using the information display:
•How many admin keys and MyKeys are programmed to your vehicle.
•The total distance your vehicle has traveled using a MyKey.
Note:Switch the ignition on to use the system.
Note:All MyKeys are programmed to the same settings. You cannot
program them individually.
Note:For vehicles equipped with intelligent access keys (push-button
start): When both a MyKey and an admin intelligent access key (fob) are
present, your vehicle will recognize the admin fob to start the engine.
Note:If you start your vehicle while using a MyKey, your key’s
programmed restrictions will remain active until you turn the engine off.
This remains true, even if a passenger with an admin key enters your
vehicle after you started the engine with a MyKey.
Standard Settings
These settings activate automatically with a programmed MyKey:
•Belt-Minder. You cannot disable this feature. The audio system will
mute when this feature is activated.
•Early low fuel. The low-fuel warning activates earlier, giving MyKey
drivers more time to refuel.
•Driver assist features remain on and active: the collision warning
system, navigation, parking aids and BLIS (Blind Spot Information
System) with cross traffic alert.
•Satellite radio adult content restrictions.
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2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

MP3 Track and Folder Structure
Audio systems capable of recognizing and playing MP3 individual tracks
and folder structures work as follows:
•There are two different modes for MP3 disc playback: MP3 track
mode (system default) and MP3 folder mode.
•MP3 track mode ignores any folder structure on the MP3 disc. The
player numbers each MP3 track on the disc (noted by the .mp3 file
extension) from T001 to a maximum of T255.Note:The maximum
number of playable MP3 files may be less depending on the structure
of the CD and exact model of radio present.
•MP3 folder mode represents a folder structure consisting of one level
of folders. The CD player numbers all MP3 tracks on the disc (noted
by the .mp3 file extension) and all folders containing MP3 files, from
F001 (folder) T001 (track) to F253 T255.
•Creating discs with only one level of folders helps with navigation
through the disc files.
If you are burning your own MP3 discs, it is important to understand
how the system reads the structures you create. While various files
may be present, (files with extensions other than mp3), only files with
the .mp3 extension are played; other files are ignored by the system.
This enables you to use the same MP3 disc for a variety of tasks on your
work computer, home computer and your in-vehicle system.
In track mode, the system displays and plays the structure as if it were
only one level deep (all .mp3 files play, regardless of being in a specific
folder). In folder mode, the system only plays the .mp3 files in the
current folder.
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2013 C-Max Full Hybrid(34h)
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USA(fus)

SYNC Services: Traffic, Directions & Information (TDI)
Note:SYNC Services requires activation prior to use. Visit
www.SYNCMyRide.com to register and check your eligibility for
complimentary services. Standard phone and message rates may apply.
Subscription may be required. You must also have the active SYNC
Services Bluetooth-enabled cellular phone paired and connected to the
system in order to connect to, and use, SYNC Services. SeeUsing SYNC
with your phonefor pairing instructions.
Note:This feature does not function properly if you have enabled caller
ID blocking on your mobile phone. Make sure your mobile phone is not
blocking caller ID before using SYNC Services.
Note:The driver is ultimately responsible for the safe operation of the
vehicle, and therefore, must evaluate whether it is safe to follow the
suggested directions. Any navigation features are provided only as
an aid. Make your driving decisions based on your observations of local
conditions and existing traffic regulations. Do not follow the route
suggestions if doing so would result in an unsafe or illegal maneuver, if
you would be placed in an unsafe situation, or if you would be directed
into an area that you consider unsafe. Maps used by this system may be
inaccurate because of errors, changes in roads, traffic conditions or
driving conditions.
Note:When you connect, the service uses GPS technology and advanced
vehicle sensors to collect the vehicle’s current location, travel direction
and speed to help provide you with the directions, traffic reports, or
business searches you request. Further, to provide the services you
request and for continuous improvement, the service may collect and
record call details and voice communications. For more information, see
SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you
do not want Ford or its service providers to collect the vehicle travel
information or other information identified in the Terms and Conditions,
do not activate or use the service.
SYNC Services uses advanced vehicle sensors, integrated GPS technology
and comprehensive map and traffic data, to give you personalized traffic
reports, precise turn-by-turn directions, business search, news, sports,
weather and more. For a complete list of services, or to learn more,
please visit www.SYNCMyRide.com.
406SYNC®
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

INTRODUCTION
WARNING:Driving while distracted can result in loss of vehicle
control, crash and injury. We strongly recommend that you use
extreme caution when using any device that may take your focus off
the road. Your primary responsibility is the safe operation of your
vehicle. We recommend against the use of any hand-held device while
driving and encourage the use of voice-operated systems when possible.
Make sure you are aware of all applicable local laws that may affect the
use of electronic devices while driving.
A. Phone
B. Navigation (or Information if your vehicle is not equipped with
Navigation)
C. Climate
D. Settings
E. Home
F. Information
G. Entertainment
This system uses a four-corner strategy to provide quick access several
vehicle features and settings. The touchscreen provides easy interaction
with your cellular phone, multimedia, climate control and navigation
system. The corners display any active modes within those menus, such
as phone status or the climate temperature.
AB
GCDFE
MyFord Touch® (If Equipped)429
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Note:Some features are not available while your vehicle is moving.
Note:Your system is equipped with a feature that allows you to access
and control audio features for 30 minutes after you switch the ignition
off (and no doors open).
PHONE
Press to select any of the following:
•Making and Receiving Calls
•Quick Dial
•Phonebook
•Call History
•Text Messaging
•Settings
NAVIGATION
Press to select any of the following:
•My Home
•Favorites
•Previous Destinations
•Point of Interest
•Emergency
•Street Address
•Intersection
•City Center
•Map
•Edit Route Cancel Route
CLIMATE
Press to select any of the following:
•Driver Settings
•Recirculated Air
•Auto
•Dual
•Passenger Settings
•A/C
•Defrost
430MyFord Touch® (If Equipped)
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Safety Information
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. Your primary responsibility is the safe operation of
the vehicle. We recommend against the use of any handheld device
while driving, encourage the use of voice-operated systems when
possible and that you become aware of applicable state and local laws
that may affect use of electronic devices while driving.
When using SYNC:
•Do not operate playing devices if the power cords or cables are
broken, split or damaged. Place cords and cables out of the way,
so they do not interfere with the operation of pedals, seats,
compartments or safe driving abilities.
•Do not leave playing devices in your vehicle during extreme conditions
as it could cause them damage. See your device’s manual for further
information.
•Do not attempt to service or repair the system. See your authorized
dealer.
For your safety, some SYNC functions are speed-dependent. Their use is
limited to when your vehicle is traveling at speeds under 3 mph (5 km/h).
Make sure that you review your device’s manual before using it with SYNC.
Speed-restricted Features
Some features of this system may be too difficult to use while your
vehicle is moving so they are restricted from use unless your vehicle is
stationary.
•Screens that are too crowded with information, such as Point of
Interest reviews and ratings, SIRIUS® Travel Link™ sports scores,
movie times and ski conditions.
•Any action that requires you to use a keyboard is restricted, such as
entering a navigation destination or editing information.
•All lists are limited so the user can view fewer entries (such as phone
contacts or recent phone call entries).
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2013 C-Max Full Hybrid(34h)
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USA(fus)

See the following chart for more specific examples:
Restricted Features
Cellular Phone Pairing a Bluetooth phone
Adding phonebook contacts or uploading
phonebook contacts (from a USB)
List entries are limited for phone contacts and
recent phone call entries
System Functionality Editing the keypad code
Enabling Valet Mode
Editing settings while the rear view camera or
Active Park Assist are active
Wi-Fi and Wireless Editing wireless settings
Editing the list of wireless networks
Videos, Photos and
GraphicsPlaying video
Editing the screen’s wallpaper or adding new
wallpaper
Text Messages Composing text messages
Viewing received text messages
Editing preset text messages
Navigation Using the keyboard to enter a destination
Demo navigation route
Adding or Editing Address Book entries or
Avoid Areas
434MyFord Touch® (If Equipped)
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)