2013 FORD C MAX ECU

•Objects placed on the occupant’s lap
•Cargo interference with the seat
•Other passengers pushing or pulling on the seat
•Rear passenger feet and knees resting or pushing on the seat
The conditions listed above may cause the weight of a properly seated
occupant to be incorrectly interpreted by the passenger sensing system.
The person in the front passenger seat may appear heavier or lighter due
to the conditions described in the list above.
To know if the front passenger sensing system is operating
properly, seeCrash Sensors and Airbag Indicatorlater in this
chapter.
If the airbag readiness lamp is lit, do the following:
The driver or adult passengers should check for any objects that may be
lodged underneath the front passenger seat or cargo interfering with the
seat.
If objects are lodged or cargo is interfering with the seat; please take the
following steps to remove the obstruction:
•Pull the vehicle over.
•Turn the vehicle off.
•Driver or adult passengers should check for any objects lodged
underneath the front passenger seat or cargo interfering with the seat.
•Remove the obstruction(s) (if found).
•Restart the vehicle.
•Wait at least two minutes and verify that the airbag readiness lamp is
no longer illuminated.
•If the airbag readiness lamp remains illuminated, this may or may not
be a problem due to the front passenger sensing system.
Do not attempt to repair or service the system. Take your vehicle
immediately to an authorized dealer.
If it is necessary to modify an advanced front airbag system to
accommodate a person with disabilities, contact the Ford Customer
Relationship Center at the phone number shown in theCustomer
Assistancesection of this owner’s manual.
50Supplementary Restraints System
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Intelligent Access (If Equipped)
The system uses a radio frequency signal to communicate with your
vehicle and authorize your vehicle to unlock when one of the following
conditions is met:
•You touch the inside of the front exterior door handle.
•You press the luggage compartment button.
•You press a button on the transmitter.
If excessive radio frequency interference is present in the area or if the
transmitter battery is low, it may be necessary to mechanically unlock
your door. You can use the mechanical key blade in your intelligent
access key to open the driver door in this situation. Refer toRemote
Controlin this chapter for more information on the location and use of
the mechanical key blade.
REMOTE CONTROL
Integrated Keyhead Transmitters (IKTs) (If Equipped)
Your vehicle may be equipped with
two integrated keyhead transmitters.
Use the key blade to start your
vehicle and unlock or lock the
driver door from outside the vehicle.
The transmitter portion functions as
the remote control.
Note:Your vehicle’s keys came
with a security label that provides
important key cut information.
Keep the label in a safe place for
future reference.
58Keys and Remote Control
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Type 2
To release the key blade, slide
the release on the back of the
transmitter, then pull the blade out.
Note:Your vehicle’s back-up keys
were issued with a security tag that
provides important vehicle key cut
information. Keep the tag in a safe
place for future reference.
Replacing the Battery
Note:Refer to local regulations when disposing of transmitter batteries.
Note:Do not wipe off any grease on the battery terminals or on the
back surface of the circuit board.
Note:Replacing the battery will not delete the transmitter from the
vehicle. The transmitter should operate normally.
The remote control uses one coin-type three-volt lithium battery CR2032
or equivalent.
Integrated Keyhead Transmitter
1. Twist a thin coin in the slot of the
transmitter near the key ring to
remove the battery cover.
2. Remove the old battery.
3. Insert the new battery. Refer to the
instructions inside the transmitter for the
correct orientation of the battery. Press
the battery down to make sure it is fully
in the housing.
4. Snap the battery cover back onto the
transmitter.
60Keys and Remote Control
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Extending the Vehicle Run Time
Repeat Steps 1 and 2 with the vehicle still running to extend the run
time for another remote start duration. If you programmed the duration
to last 10 minutes, the second 10 minutes will be added. For example, if
the vehicle had been running from the first remote start for five minutes,
the vehicle will continue to run now for a total of 20 minutes.
Wait at least five seconds before remote starting after a vehicle
shutdown.
Turning the Vehicle Off After Remote Starting
Press the button once. The parking lamps will turn off.
You may have to be closer to the vehicle than when starting due to
ground reflection and the added noise of the running vehicle.
You can disable or enable the remote start system through the
information display. Refer to theInformation Displaychapter.
REPLACING A LOST KEY OR REMOTE CONTROL
You can purchase replacement or additional keys or remote controls from
an authorized dealer. A dealer can program the transmitters to your
vehicle or you may be able to program them yourself. See theSecurity
chapter for information on programming your transmitters.
Keys and Remote Control65
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Note:When you view your MyKey system status, either the number of
MYKEY(S) PROGRAMMED or ADMIN KEYS PROGRAMMED may include
your unlicensed remote start system in the total count. See the
Checking MyKey System Statussection.
For all vehicles with an unlicensed, non-Ford-approved aftermarket
remote start installed, it is possible to program all keys as MyKeys.
In this case, you will need to use your remote start system to remove all
restrictions and return the key or intelligent access key to its admin key
status by doing the following:
•Enter the vehicle and close all doors.
•Start your vehicle with your remote start.
•See theClearing All MyKeyssection and follow Steps 1–3.
MYKEY TROUBLESHOOTING
Condition Potential Causes
I cannot program a
key.•The key or fob used to start the vehicle
does not have admin privileges.
•The key or fob used to start the vehicle is
the only admin key (there always has to be at
least one admin key).
•Vehicles with push button start: The
intelligent access key is not in the backup slot
or positioned correctly next to the steering
column. See theStarting and Stopping the
Vehiclechapter for more information.
•SecuriLock passive anti-theft system is
disabled or in unlimited mode.
I cannot program the
optional settings.•The key or fob used to start the vehicle
does not have admin privileges.
•No keys are programmed to the vehicle.
See theCreating a MyKeychapter.
70MyKey
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Condition Potential Causes
I cannot clear the
restricted keys.•The key or fob used to start the vehicle
does not have admin privileges.
•No restricted keys are programmed to the
vehicle. See theCreating a MyKeychapter.
I lost the only admin
key.•Purchase a new key from your authorized
dealer.
I lost a key.•Program spare keys as outlined under
SecuriLockin theSecuritychapter.
No restricted key
functions with
intelligent access key
(push-button start).•The engine recognizes an admin key fob
when you start your engine.
•Your vehicle’s system does not recognize any
programmed MyKeys. See theCreating a
MyKeychapter.
MyKey miles do not
accumulate.•The intended user is not using the restricted
key.
•An admin key-equipped driver reset the
MyKey system.
MyKey71
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

SECURILOCK® PASSIVE ANTI-THEFT SYSTEM
Note:The system is not compatible with non-Ford aftermarket remote
start systems. Use of these systems may result in vehicle starting
problems and a loss of security protection.
Note:
Metallic objects, electronic devices or a second coded key on the
same key chain may cause vehicle starting issues if they are too close to
the key when starting the engine. Prevent these objects from touching the
coded key while starting the engine. Switch the ignition off, move all
objects on the key chain away from the coded key and restart the engine if
a problem occurs.
Note:Do not leave a duplicate coded key in the vehicle. Always take
your keys and lock all doors when leaving the vehicle.
The system is an engine immobilization system. It helps prevent the
engine from starting unless a coded key programmed to your vehicle
is used. Using the wrong key may prevent the engine from starting.
A message may appear in the information display.
If you are unable to start the engine with a correctly coded key, a malfunction
has happened and a message may appear in the information display.
Automatic Arming
Your vehicle arms immediately after you switch the ignition off.
Automatic Disarming
Your vehicle disarms when you switch the ignition on with a coded key.
Replacement Keys
Note:Your vehicle comes with two integrated keyhead transmitters or
two intelligent access keys.
The integrated keyhead transmitter functions as a programmed ignition key
that operates all the locks and starts the vehicle, as well as a remote control.
The intelligent access key functions as a programmed key that operates
the driver door lock and activates the intelligent access with push button
start systems, as well as a remote control.
If your programmed transmitters or standard SecuriLock coded keys
(integrated keyhead transmitters only) are lost or stolen and you do not
have an extra coded key, you will need to have your vehicle towed to an
authorized dealer. The key codes need to be erased from your vehicle
and new coded keys will need to be programmed.
Store an extra programmed key away from the vehicle in a safe place to
help prevent any inconveniences. See an authorized dealer to purchase
additional spare or replacement keys.
Security83
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Programming a Spare Integrated Keyhead Transmitter
Note:A maximum of eight coded keys can be programmed to your
vehicle; all eight can be integrated keyhead transmitters.
You can program your own integrated keyhead transmitter or standard
SecuriLock® coded keys to your vehicle. This procedure will program
both the engine immobilizer keycode and the remote entry portion of the
remote control to your vehicle.
Only use integrated keyhead transmitters or standard SecuriLock® keys.
You must have two previously programmed coded keys and the new
unprogrammed key readily accessible. See your authorized dealer to have
the spare key programmed if two previously programmed coded keys are
not available.
Read and understand the entire procedure before you begin.
1. Insert the first previously programmed coded key into the ignition.
2. Turn the ignition from off to on. Keep the ignition on for at least three
seconds, but no more than 10 seconds.
3. Turn the ignition off and remove the first coded key from the ignition.
4. After three seconds but within 10 seconds of turning the ignition off,
insert the second previously coded key into the ignition.
5. Turn the ignition from off to on. Keep the ignition on for at least
three seconds, but no more than 10 seconds.
6. Turn the ignition off and remove the second previously programmed
coded key from the ignition.
7. After three seconds but within 10 seconds of turning the ignition off
and removing the previously programmed coded key, insert the new
unprogrammed key into the ignition.
8. Turn the ignition from off to on. Keep the ignition on for at least
six seconds.
9. Remove the newly programmed coded key from the ignition.
If the key has been successfully programmed it will start the engine
and operate the remote entry system (if the new key is an integrated
keyhead transmitter).
If it was not programmed successfully, wait 10 seconds and repeat
Steps 1 through 8. If you are still unsuccessful, bring your vehicle to
your authorized dealer.
Wait 20 seconds and then repeat this procedure from Step 1 to program
an additional key.
84Security
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)