Connecting to SYNC Services Using the Touchscreen
If your vehicle is equipped with Navigation, touch the i
(Information) button to access these features. If your vehicle
is not equipped with Navigation, touch the corner of the
touchscreen with the green tab.
PressServices.
1.
SelectConnect to Servicesto initiate an outgoing call to SYNC Services
using your paired and connected Bluetooth-enabled cellular phone.
2.
Once you connect to the service, follow the voice prompts to request the
desired service, such as “Traffic” or “Directions”. You can also say, “What are
my choices?” to receive a list of available services from which to choose.
3. Say, “Services” to return to the Services main menu or for help, say, “Help”.
Receiving Turn-by-Turn Directions
1.
When connected to SYNC Services, say “Directions” or “Business
Search”. To find the closest business or type of business to your
current location, just say “Business Search” and then “Search Near Me”.
If you need further assistance in finding a location, you can say
“Operator” at any time within a Directions or Business search to speak
with a live operator. The system may prompt you to speak with an
operator when it has difficulty matching your voice request. The live
operator can assist you by searching for businesses by name or by
category, residential addresses by street address or by name or specific
street intersections. Operator Assist is a feature of your SYNC Services
subscription. For more information on Operator Assist, visit
www.SYNCMyRide.com/support.
2. Follow the voice prompts to select your Destination. After the route
download is finished, the phone call automatically ends.
If your vehicle is not equipped with Navigation:
•Turn-by-turn directions appear in the information display, in the
status bar of your touchscreen system and on the SYNC Services
screen. You also receive driving instructions from audible prompts.
•
When on an active route, you can selectRoute SummaryorRoute
Statususing the touchscreen controls or voice commands to view the
Route Summary Turn Listor theRoute Status ETA.You can also
turn voice guidance on or off, cancel the route or update the route.
If you miss a turn, SYNC automatically asks if you want the route updated.
Just say, “Yes” when prompted and the system delivers a new route to your
vehicle.
If your vehicle is equipped with Navigation, SYNC Services downloads
your requested destination to the navigation system. The navigation
system then calculates the route and provides driving instructions.
See theNavigation systemsection for more information.
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Disconnecting from SYNC Services
1. Press and hold the hang-up phone button on the steering wheel.
2. Say “Goodbye” from the SYNC Services main menu.
SYNC Services quick tips
PersonalizingYou can personalize your Services feature to provide
quicker access to your most used or favorite
information. You can save address points, such as
work or home. You can also save favorite information
like sports teams, such as Detroit Lions, or a news
category. You can learn more about personalization
by logging onto www.SYNCMyRide.com.
Push to
interruptPress the voice button at any time (while connected
to SYNC TDI Services) to interrupt a voice prompt
or an audio clip (such as a sports report) and say
your voice command.
PortableYour subscription is associated with your
Bluetooth-enabled cellular phone number, not your
VIN (Vehicle Identification Number). You can pair
and connect your phone to any vehicle equipped
with Traffic, Directions and Information and continue
enjoying your personalized services.
SYNC Services Voice Commands
When a route has been downloaded (non-navigation systems),
press the voice button on the steering wheel control. When
prompted, say any of the following commands:
“SERVICES”
“Cancel route”
“Navigation voice off”
“Navigation voice on”
“Next turn”
“Route status”
“Route summary”
“Services”
“Update route”
“Help”
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Owners Guide gf, 3rd Printing, January 2013
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Making a Report
If your vehicle is equipped with Navigation, touch the i
(Information) button to access these features. If your vehicle is
not equipped with Navigation, touch the corner of the
touchscreen with the green tab.
If you want to run a report by using the touchscreen, touchApps>
Vehicle Health Report.
To run a report by voice command, press the voice button on
the steering wheel and, when prompted, say “Vehicle health
report”.
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report, Ford Motor Company may
collect your cellular phone number (to process your report request) and
diagnostic information about your vehicle. Certain versions or updates to
Vehicle Health Report may also collect more vehicle information. Ford
may use your vehicle information it collects for any purpose. If you do
not want to disclose your cellular phone number or vehicle information,
do not run the feature or set up your Vehicle Health Report profile at
www.SYNCMyRide.com. See www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy Statement) for more
information.
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2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)
During route guidance, you can press the talking bubble icon that
appears in the upper right navigation corner (green bar) if you want the
system to repeat route guidance information. When the system repeats
the last guidance instruction, it updates the distance to the next
guidance instruction, since it detects when the vehicle is moving.
Point of Interest (POI) Categories
Your system offers a variety of points of interest categories.
Main Categories
Food/Drink & Dining Automotive
Travel & Transportation Shopping
Financial Entertainment & Arts
Emergency Recreation & Sports
Community Government
Health & Medicine Domestic Services
Within these main categories, there are subcategories which contain
more listings:
Subcategories
Restaurant
Golf
Parking
Home & Garden
Personal Care Services
Automobile Dealership
Government Office
Public Transit
Education
To expand these listings, press the + in front of the point of interest
listing.
When programming a point of interest destination, the system allows you
to sort the resulting lists alphabetically, by distance or by cityseekr
listings (if available).
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Quick-touch Buttons
When in map mode, touch anywhere on the map display to access the
following options:
When you select: You can:
Set as DestSelect a scrolled location on the map as your
destination. (You may scroll the map by
pressing your index finger on the map display.
When you reach the desired location, simply
let go and then touchSet as Dest.)
Set as WaypointSet the current location as a waypoint.
Save to FavoritesSave the current location to your favorites.
POI Icons On/OffSelect icons to display on the map. You can
select up to three icons to display on the map
at the same time.
Cancel RouteCancel the active route.
View/Edit RouteAccess these features when a route is active:
•View route
•Edit destination/waypoints
•Edit turn list
•Detour
•Edit route preferences
•Edit traffic preferences
•Cancel route.
Navteq is the digital map provider for the navigation application. If you
find map data errors, you may report them directly to Navteq by going to
http://mapreporter.navteq.com. Navteq evaluates all reported map errors
and responds with the result of their investigation by e-mail.
Navigation Map Updates
Annual navigation map updates are available for purchase through your
dealership, by calling 1-800-NAVMAPS (in Mexico, call 01–800–557–5539) or
going to www.navigation.com/ford. You need to specify the make and model
of your vehicle to determine if there is an update available.
MyFord Touch® (If Equipped)521
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)