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The system attempts to connect with the primary cellphone every time you switch the ignition on. When a cellphone is selected as primary, it appears first in the list andis marked with an asterisk.
Connect a previously paired cell phone. You can only haveone cell phone connected at a time to use the cell phonefunctionality. When another cell phone is connected, theprevious cell phone will be disconnected from the tele-phone services. The system allows you to use differentBluetooth devices for the cell phone functionality and theBluetooth audio music playback feature at the same time.
Conn.
Select this option to connect to the selected previouslypaired cell phone.
Disconnects the selected cell phone. Select this optionand confirm when asked to. After disconnecting a cellphone, it can be connected again without repeating thefull pairing process.
Discon.
System Settings
1.Press the MENU button.
2.Select the SYNC settings option, thenpress the OK button.
You CanWhen You Select
Check or uncheck this option to turn the Bluetooth inter-face of the system on or off. Select this option then pressthe OK button to change the option's status.
Bluetooth on
Return to the factory default settings. This selection doesnot erase your indexed information (phonebook, callhistory, text messages and paired devices).
Set defaults
Select this option and confirm when Set defaults?appears in the audio display.
Completely erase all information stored on the system(phonebook, call history, text messages and paireddevices) and return to the factory default settings.
Master reset
Select this option and confirm when Master reset?appears in the audio display. The display indicates whencomplete and the system takes you back to the SYNC-Settings menu.
Install applications or software updates you have down-loaded.Install on SYNC
252B-MAX (CB2) Vehicles Built From: 25-06-2012, Vehicles Built Up To: 31-12-2013SYNC™
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Select this option and confirm when Install on SYNCappears in the audio display. There must be a valid SYNCapplication or update available on the USB thumb drivein order to finish an installation successfully.
Display the system's version numbers as well as its serialnumber.System info
Press the OK button to select.
The voice settings submenu contains various options. SeeUsing Voice Recognition (page 240).Voice settings
Browse the actual menu structure of the connected USBdevice. Press the OK button and use the up or down arrowsto scroll through the folders and files. Use the left or rightarrows to enter and leave a folder. Media content can bedirectly selected for playback from this menu.
Browse USB
You can turn the emergency assistance feature on or off.See SYNC™ Applications and Services (page 253).Emergency assistance
SYNC™ APPLICATIONS AND
SERVICES
1.Press the MENU button to enter thesystem's menu.
2.Scroll to SYNC-Apps, and then pressOK.
A list of available applications appears.Each application might have its ownspecific settings.
SYNC Emergency Assistance
WARNINGS
For this feature to work, your cellphone must have Bluetooth and becompatible with the system.
Always place your cell phone in asecure location inside your vehicle.Failure to do so may cause seriousinjury to someone or damage the cellphone which could prevent this featurefrom working correctly.
WARNINGS
Unless the feature setting is switchedon prior to a crash, the system willnot attempt to place an emergencycall which could delay the response time,potentially increasing the risk of seriousinjury or death. Do not wait for the systemto make an emergency call if you can do ityourself. Dial emergency servicesimmediately to avoid a delayed responsetime. If you do not hear emergencyassistance within five seconds of the crash,the system or cell phone may be damagedor non-functional.
Note:Before selecting this feature, youmust read the Emergency AssistancePrivacy Notice later in this section forimportant information.
253B-MAX (CB2) Vehicles Built From: 25-06-2012, Vehicles Built Up To: 31-12-2013SYNC™
Downloaded from www.Manualslib.com manuals search engine Note:When you switch this feature on oroff, that setting applies for all paired cellphones. If you have turned this feature offand a previously paired phone connectswhen you switch on the ignition, either avoice message plays, a display message oricon is shown or both.
Note:Every cell phone operates differently.While this feature works with most cellphones, some cell phones may experiencedifficulties using this feature.
Note:Make sure you are familiar with theinformation about airbag deployment. SeeSupplementary Restraints System (page23).
If a crash deploys an airbag or triggers thefuel pump shut off, the system maycontact emergency services by dialing 112(the wireless emergency number thatworks in most European countries) througha paired and connected cell phone. Formore information about the system andEmergency Assistance, visit the regionalFord website.
Switching Emergency AssistanceOn and Off
1.Press the PHONE button to enter thecell phone menu.
2.Select the Emergency Assistanceoption and press OK.
3.Select the option you require and pressOK.
Display Options
If you switch on this feature, a confirmationmessage appears in the display.
If you switch off this feature, a dialogappears in the display, which allows youto set a voice reminder.
Off with voice reminder provides a displayand voice reminder when your cell phoneconnects and your vehicle starts.
Off without voice reminder provides adisplay reminder only without a voicereminder when your cell phone connects.
To make sure that Emergency Assistanceworks correctly:
•The system must have power and beworking correctly at the time of thecrash and during feature activation anduse.
•You must switch on the feature beforea crash.
•You must have a cell phone connectedto the system.
•In certain countries, it may benecessary to have a valid andregistered SIM card with credit in orderto place and maintain an emergencycall.
•A connected cell phone must have theability to make and maintain anoutgoing call at the time of the crash.
•A connected cell phone must haveadequate network coverage, batterypower and signal strength.
•Your vehicle must have battery power.
Note:This feature only works in a Europeancountry or region where SYNC EmergencyAssistance can call the local emergencyservices. Visit the regional Ford website fordetails.
In the Event of a Crash
Note:Not every crash deploys an airbag ortriggers the fuel pump shut off (which mayturn on Emergency Assistance). However,if Emergency Assistance is triggered thesystem tries to contact the emergencyservices. If a connected cell phone sustainsdamage or loses connection to the system,it searches for and tries to connect to anyavailable previously paired cell phone. Thesystem attempts to dial 112.
254B-MAX (CB2) Vehicles Built From: 25-06-2012, Vehicles Built Up To: 31-12-2013SYNC™
Downloaded from www.Manualslib.com manuals search engine Before making a call:
•If you do not cancel the call and SYNCmakes a successful call, anintroductory message plays for theemergency operator. After thismessage, there is hands-freecommunication between your vehicle'soccupants and the operator.
•The system provides a short windowof time (approximately 10 seconds) tocancel the call. If you do not cancel thecall, the system attempts to dial 112.
•The system plays a message lettingyou know when it attempts to make anemergency call. You can cancel the callby selecting the relevant icon in thedisplay or by pressing the hang upbutton on your cell phone.
During a call:
•Emergency assistance uses yourvehicle GPS or cellular networkinformation when available todetermine the most appropriatelanguage to use. It alerts theemergency operator of the crash anddelivers the introductory message. Thismay include your vehicle GPScoordinates.
•The language the system uses tointeract with the occupants of yourvehicle may differ from the languageused to deliver information to theemergency operator.
•After the delivery of the introductorymessage the voice line opens so thatyou can speak hands-free with theemergency operator.
•When the line is connected, you mustbe prepared to provide your name,phone number and locationinformation immediately.
Note:While the system providesinformation to the emergency operator, thesystem plays a message letting you knowit is sending important information. It thenlets you know when the line is open to starthands-free communication.
Note:During an Emergency Assistance call,an emergency priority screen appears whichcontains vehicle GPS coordinates whenavailable.
Note:It is possible that GPS locationinformation is not available at the time ofthe crash; in this case, EmergencyAssistance will still attempt to place anemergency call.
Note:It is possible that the emergencyservices will not receive the GPScoordinates; in this case, hands-freecommunication with an emergency operatoris available.
Note:The emergency operator may alsoreceive information from the cellularnetwork such as cell phone number, cellphone location and cell phone carrier nameindependent from SYNC EmergencyAssistance.
Emergency assistance may not work if:
•Your cell phone or EmergencyAssistance hardware sustains damagein the crash.
•The vehicle battery or the system hasno power.
•A crash ejects your cell phone fromyour vehicle.
•You do not have a valid and registeredSIM card with credit in your cell phone.
•You are in a European country or regionwhere the SYNC Emergency Assistancecannot place the call. Visit the regionalFord website for details.
255B-MAX (CB2) Vehicles Built From: 25-06-2012, Vehicles Built Up To: 31-12-2013SYNC™
Downloaded from www.Manualslib.com manuals search engine Important Information about theEmergency Assistance Feature
Emergency assistance does not currentlycall emergency services in the followingmarkets: Albania, Belarus, Bosnia andHerzegovina, Macedonia, Netherlands,Ukraine, Moldova and Russia.
Visit the regional Ford website for latestdetails.
Emergency Assistance Privacy Notice
When you switch on EmergencyAssistance, it may disclose to emergencyservices that your vehicle has been in acrash involving the deployment of anairbag or activation of the fuel pump shutoff. This feature has the capability todisclose your location information to theemergency operator or other details aboutyour vehicle or crash to provide the mostappropriate emergency services.
If you do not want to disclose thisinformation, do not switch on the feature.
USING SYNC™ WITH YOUR
MEDIA PLAYER
You can access and play music from yourmedia player through your vehicle'sspeaker system using the system's mediamenu or voice commands. You can alsosort and play your music by specificcategories such as artist or albums.
SYNC is capable of hosting nearly anymedia player including: iPod, Zune, Playsfrom device players, and most USB drives.SYNC also supports audio formats suchas MP3, WMA, WAV and ACC.
Connecting Your Media Player tothe USB Port
Note:If your media player has a powerswitch, make sure you switch on the device.
To Connect Using Voice Commands
1.Plug the device into your vehicle's USBport.
2.Press the voice button and whenprompted, say "USB".
3.You can now play music by saying anyof the appropriate voice commands.Refer to the media voice commands.
To Connect Using the System Menu
1.Plug the device into your vehicle's USBport.
2.Press the AUX button until aninitializing message appears in thedisplay.
3.Depending on how many media filesare on your connected device, anindexing message may appear in thedisplay. When indexing is complete, thescreen returns to the Play menu.
Press Browse. Now you can scroll throughthe list:
•Play all.
•Playlists.
•Songs.
•Artists.
•Albums.
•Genres.
•Browse USB.
•Reset USB.
•Exit.
What's Playing?
At any time during playback, you can pressthe voice button and ask the system whatis playing. The system reads the metadatatags (if populated) of the current track.
256B-MAX (CB2) Vehicles Built From: 25-06-2012, Vehicles Built Up To: 31-12-2013SYNC™
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Choose to shuffle or repeat your music. Once you makeyour choice, it remains on until you switch it off.Shuffle playlist and Repeattrack
You can play similar types of music to the current playlistfrom the USB port. The system uses the metadatainformation of each track to compile a playlist. The systemthen creates a new list of similar tracks and then beginsplaying. Each track must have the metadata tags popu-lated for this feature. With certain playing devices, if your
Similar music
metadata tags are not populated, the tracks will not beavailable in voice recognition, play menu or similar music.However, if you place these tracks onto your playing devicein mass storage device mode they are available in voicerecognition, Play menu browsing and Similar Music. Thesystem places Unknowns into any unpopulated metadatatag.
Resets the USB index. After the new indexing is completeyou can choose what to play from the USB song library.Reset SYNC USB
Accessing Your USB Song Library
This menu allows you to select and playyour media files by artist, album, genre,playlist and track or even to browse whatis on your USB device.
1.Make sure you plug your device intoyour vehicle's USB port and switch iton.
2.Press AUX to select USB playback andthen Browse.
If there are no media files to access, thedisplay indicates there is no media. If thereare media files, you have the followingoptions to scroll through and select:
You canWhen you select
Play all indexed media files from your playing device one
at a time in numerical order.*Play all
Press OK to select. The first track title appears in thedisplay.
Access your playlists (from formats such as .ASX, .M3U,
.WPL or .MTP).*Playlists
1. Press OK to select.2. Scroll to select the desired playlist, and then press OK.
Search for and play a specific indexed track.*Songs
1. Press OK to select.
259B-MAX (CB2) Vehicles Built From: 25-06-2012, Vehicles Built Up To: 31-12-2013SYNC™
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2. Scroll to select the desired track, and then press OK.
Sort all indexed media files by artist. Once selected, thesystem lists and then plays all artists and tracks alphabet-
ically.*
Artists
1. Press OK to select.2. Scroll to select the desired artist, and then press OK.
Sort all indexed media files by albums.*Albums
1. Press OK to select.2. Scroll to select the desired albums, and then press OK.
Sort indexed music by genre (category) type.*Genres
1. Press OK to select.2. Scroll to select the desired genre, and then press OK.
Browse all supported media files on your media playerconnected to the USB port. You can only view media filesthat are compatible with SYNC; other saved files are notvisible.
Browse USB
1. Press OK to select.2. Scroll to browse indexed media files on your flash drive,and then press OK.
Resets the USB index. After the new indexing is complete,you can choose what to play from the USB song library.Reset USB
* You can use the buttons at the bottom of the audio display to jump to a certainalphabetical category quickly. You can also use the letters on the numeric keypad to jumpin the list.
Bluetooth Devices and SystemSettings
You can access these menus using theaudio display. See Using SYNC™ WithYour Phone (page 243).
SYNC™ TROUBLESHOOTING
Your SYNC system is easy to use. However,should questions arise, please refer to thetables below.
To check your cell phone's compatibility,visit the regional Ford website.
260B-MAX (CB2) Vehicles Built From: 25-06-2012, Vehicles Built Up To: 31-12-2013SYNC™
Downloaded from www.Manualslib.com manuals search engine Voice command issues
Possible solutionPossible causeIssue
Review the cell phone voice commandsand the media voice commands at thebeginning of their respective sections.You may be using thewrong voice commands.
SYNC does notunderstandwhat I amsaying.Refer to the audio display during an activevoice session to find a list of voicecommands there.
The microphone for the system is either inyour rear view mirror or in the headliner justabove the windshield.
You may be speaking toosoon or at the wrongtime.
Review the media voice commands at thebeginning of the media section.You may be using thewrong voice commands.
SYNC does notunderstand thename of a songor artist.
Say the song or artist exactly as the systemsaved it. If you say, "Play Artist Prince", thesystem does not play music by Prince andthe Revolution or Prince and the NewPower Generation.You may not be sayingthe name exactly as thesystem saved it.Make sure you are saying the complete titlesuch as "California remix featuring JenniferNettles".
If the song titles are in capital letters, youhave to spell them. LOLA requires you tosay "L-O-L-A".
Do not use special characters in the title,as the system does not recognize them.
The system may not bereading the name thesame way you are sayingit.
Review the cell phone voice commands atthe beginning of the cell phone section.
You may be using thewrong voice commands.
SYNC does notunderstand or iscalling thewrong contactwhen I want tomake a call.
You can also use the cell phone and mediasuggestion lists to get a list of possiblesuggestions when the system cannot fullyunderstand you. See Using Voice Recog-nition (page 240).
264B-MAX (CB2) Vehicles Built From: 25-06-2012, Vehicles Built Up To: 31-12-2013SYNC™