2013 FIAT 500 ABARTH Warranty Booklet

7.2 Helpful Addresses and Telephone
NumbersHere are the addresses and telephone numbers of the
FIAT Customer Assistance Center that can help you
wherever you happen to be. Contact the one that covers
your area:
In the United States:
FIAT Customer Assistance Center
P.O. Box 21-8004
Auburn Hills, Michigan 48321-8004
Phone: 1-888-242-6342
To contact FIAT by email, at: [email protected] 
In Canada:
Chrysler Canada, Inc.
Customer Service
Chrysler Centre
P.O. Box 1621
Windsor, Ontario N9A-4H6
Phone: (800) 465-2001
 In Mexico, contact the Customer Relations Of-
fice for Abarth vehicle at:
1240 Prolongacion Paseo de la Reforma Av.
Santa Fe, C.P. 05109
Deleg. Cuajimalpa, Mexico
Phone (in Mexico): (015) 5081-7568
Phone (outside Mexico): (800) 505-1300
HOW TO DEAL WITH WARRANTY PROBLEMS 30

In Puerto Rico and U.S. Virgin Islands:
Customer Service
Chrysler Group International Services LLC
Box 191857
San Juan, Puerto Rico 00919-1857
Phone: (787) 782-5757
Fax: (787) 782-3345
HOW TO DEAL WITH WARRANTY PROBLEMS 31

8. Optional Service ContractChrysler Group LLC’s optional service contracts offer
valuable protection against repair costs when these
warranties no longer apply. They complement but don’t
replace the warranty coverages outlined in this booklet.
A variety of plans are available, covering various time-
and-mileage periods and various groups of the vehicle’s
mechanical components. (Service contracts aren’t avail-
able if you live in a U.S. possession or territory.)
Chrysler Group LLC service contracts are the ONLY
vehicle extended protection plans authorized, endorsed
and backed by Chrysler Group LLC to provide addi-
tional protection beyond your vehicle’s warranty. Look
for our Brand logo and ask your dealer for details.
OPTIONAL SERVICE CONTRACT 32

9. Maintenance
9.1 General InformationIt’s your responsibility to properly maintain and operate
your new Abarth vehicle. Follow the instructions con-
tained in the General and Scheduled Maintenance Ser-
vice guidelines in your Owner’s Manual. Regular, sched-
uled maintenance is essential to trouble- free operation.
If there is a dispute between you and Chrysler Group
LLC (Chrysler) concerning your maintenance of
Abarth vehicle, Chrysler will require you to provide
proof that your vehicle was properly maintained. For your convenience, Chrysler has prepared a Main-
tenance Log which is included in your Owner’s Manual.
You should use this Maintenance Log to keep track of
scheduled maintenance, either by routinely having the
repairs entered in your Maintenance Log, or by keeping
receipts or other documentation of work you’ve had
done on your Abarth in your Maintenance Log.
MAINTENANCE 33

9.2 Where To Go For MaintenanceChrysler recommends that you return to the dealer from
whom you bought your Abarth for all maintenance
service both during and after the warranty periods.
Although you can get warranty service from any dealer
who sells your particular make, returning to your selling
dealer will help ensure that all your service needs are met
and that you’re completely satisfied. Authorized FIAT
repair facility technicians are specifically trained to
proficiently perform maintenance and repair procedures
on your Abarth vehicle.
Authorized FIAT repair facilities will help ensure that
all your service needs are met and that you’re completely
satisfied. Chrysler strongly recommends you use genuine
Chrysler/MOPAR parts to maintain your vehicle.
MAINTENANCE 34