2013 FIAT 500 ABARTH mileage

D. Towing Costs Are Covered Under Certain
CircumstancesRoadside Assistance covers the cost of towing your
Abarth to the nearest authorized FIAT repair facility if
your vehicle can’t be driven because a covered part has
failed. Roadside Assistance lasts for up to 4 years, with
no mileage limit, calculated from the warranty start date.
See Section 6.2 for information on how to get Roadside
Assistance service in the United States and Canada.
E. When It Begins
The Basic Limited Warranty begins on either of the
following dates, whichever is earlier:
the date you take delivery of the Abarth; or
 the date when the Abarth was first put into service —
for example, as a dealer “demo” or as a Chrysler
company vehicle.
F. When It Ends
The Basic Limited Warranty lasts for 4 years from the
date it begins or for 50,000 miles on the odometer,
whichever occurs first. But the following items are
covered only for 12 months or for 12,000 miles on the
odometer, whichever occurs first:
 brakes (rotors, pads, linings, and drums);
 wiper blades;
 clutch discs or modular clutch assembly (as
equipped);
 windshield and rear window; and
 wheel alignment and wheel balancing.
WHAT’S COVERED UNDER CHRYSLER GROUP LLC’S WARRANTIES 6

2.2 Corrosion Warranty
A. Who Is Covered?
You are covered if you are a purchaser for use of the
Abarth.
B. What’s Covered
This warranty covers the cost of all parts and labor
needed to repair or replace any body sheet metal panels
that have been perforated by rust from the inside out. If
a hole occurs because of something other than corrosion,
this warranty does not apply. Cosmetic or surface corro-
sion — resulting, for example, from stone chips or
scratches in the paint — is not covered. For more details
on what isn’t covered by this warranty, see 3.5.
C. How Long It Lasts
The Corrosion Warranty starts when your Basic Limited
Warranty begins under 2.1(E).This warranty has two time-and-mileage limits:
 For sheet metal panels, the limit is 36 months, with no
mileage limit.
 For an outer-body sheet metal panel — one that is
finish-painted and that someone can see when walk-
ing around the vehicle — the limits are 5 years or
100,000 miles on the odometer, whichever occurs
first.
WHAT’S COVERED UNDER CHRYSLER GROUP LLC’S WARRANTIES 8

2.3 Restraint System Limited Warranty
(Abarth sold and registered in the
State of Kansas only)
For an Abarth sold and registered in the State of Kansas,
seatbelts and related seatbelt components are warranted
against defects in workmanship and materials for 10
years, regardless of mileage. This warranty does not
cover replacement of seatbelts and related components
required as the result of collision.
WHAT’S COVERED UNDER CHRYSLER GROUP LLC’S WARRANTIES 9

6.2 How To Get Roadside Assistance
Service - U.S. or Canada Only *
A. Who Is Covered:
You are covered by the Roadside Assistance services if
you are a purchaser for use of the Abarth. The Roadside
Assistance services lasts for 4 years, regardless of
mileage, calculated from the start date of the Basic
Limited Warranty, as set forth in Section 2.1(E).
B. What To Do:
If your Abarth requires jump start assistance, out of
gas/fuel delivery, tire service, lockout service or towing
due to a defect covered under the Basic Limited War-
ranty, dial toll-free 1-888-242-6342. Provide your name,
vehicle identification number, license plate number, and
your location, including the telephone number from
which you are calling. Briefly describe the nature of the
problem and answer a few simple questions. You will be given the name of the service provider and
an estimated time of arrival. If you feel you are in an
unsafe situation, please let us know. With your consent,
we will contact local police or safety authorities.
* Roadside assistance services provided through Cross Country Motor
Club, Inc., Medford, MA 02155, except in AK, CA, HI, OR, WI, and
WY, where services are provided by Cross Country Motor Club of
California, Inc., Medford, MA 02155.
HOW TO GET WARRANTY SERVICE 22

occurrence. Be sure to include your vehicle identification
number, odometer mileage at the time of service and
current mailing address. We will process the claim based
on vehicle and service eligibility. If eligible, we will
reimburse you for the reasonable amounts you actually
paid, based on the usual and customary charges for that
service in the area where they were provided. Chrysler
Group LLC’s determination relating to reimbursement
are final. Correspondence should be mailed to:Chrysler Towing AssistanceP.O. Box 9145
Medford, MA 02155
Attention: Claims Department6.3 Emergency Warranty Repairs
If you have an emergency and have to get a warranty
repair made by someone other than an authorized FIAT
repair facility, follow the reimbursement procedure in
6.1(C).
6.4 Getting Service Under the Federal
Emission Performance Warranties
A. What to Do
If your Abarth has failed an emissions test described in
5.2:
 Take it to an authorized FIAT repair facility as soon as
possible.
 Give the service representative the printout showing
that your Abarth failed the test.
HOW TO GET WARRANTY SERVICE 24

repair(s) and mileage at the time, 6) Current mileage, and
7) A description of the action you expect to resolve your
concern.Upon receipt of your request:
 The National Center for Dispute Settlement (NCDS)
will acknowledge receipt of your request, by mail,
within ten (10) days, and advise you whether or not
your dispute is within the jurisdiction of the Process.
 When your request is within jurisdiction NCDS will
request Chrysler and the dealer to present their side of
the dispute. You will receive copies of their responses.
 While your dispute is pending NCDS or Chrysler may
contact you to see if your case can be settled by
agreement. If a settlement is offered to you, Chrysler will ask you to sign a form that contains that settle-
ment. Your case will then be closed. There is no
requirement for you to participate in this settlement
process.
 If you requested an oral hearing, a decision-maker
will contact you to arrange a convenient time and
place for a hearing. Usually, this will be at a dealer-
ship near you.
 If you request a documents-only review, an NCDS
panel will review and decide your case. Neither you,
the dealer nor Chrysler need be present.
 NCDS will send you a written Statement of Decision.
This statement will include the decision, any action to
be taken by the dealer or Chrysler and the time by
which the action must be taken. The decision will be
binding on the dealer and Chrysler but not on you
unless you accept the decision.
HOW TO DEAL WITH WARRANTY PROBLEMS 28

8. Optional Service ContractChrysler Group LLC’s optional service contracts offer
valuable protection against repair costs when these
warranties no longer apply. They complement but don’t
replace the warranty coverages outlined in this booklet.
A variety of plans are available, covering various time-
and-mileage periods and various groups of the vehicle’s
mechanical components. (Service contracts aren’t avail-
able if you live in a U.S. possession or territory.)
Chrysler Group LLC service contracts are the ONLY
vehicle extended protection plans authorized, endorsed
and backed by Chrysler Group LLC to provide addi-
tional protection beyond your vehicle’s warranty. Look
for our Brand logo and ask your dealer for details.
OPTIONAL SERVICE CONTRACT 32