2013 FIAT 500 ABARTH tow bar

D. Towing Costs Are Covered Under Certain
CircumstancesRoadside Assistance covers the cost of towing your
Abarth to the nearest authorized FIAT repair facility if
your vehicle can’t be driven because a covered part has
failed. Roadside Assistance lasts for up to 4 years, with
no mileage limit, calculated from the warranty start date.
See Section 6.2 for information on how to get Roadside
Assistance service in the United States and Canada.
E. When It Begins
The Basic Limited Warranty begins on either of the
following dates, whichever is earlier:
the date you take delivery of the Abarth; or
 the date when the Abarth was first put into service —
for example, as a dealer “demo” or as a Chrysler
company vehicle.
F. When It Ends
The Basic Limited Warranty lasts for 4 years from the
date it begins or for 50,000 miles on the odometer,
whichever occurs first. But the following items are
covered only for 12 months or for 12,000 miles on the
odometer, whichever occurs first:
 brakes (rotors, pads, linings, and drums);
 wiper blades;
 clutch discs or modular clutch assembly (as
equipped);
 windshield and rear window; and
 wheel alignment and wheel balancing.
WHAT’S COVERED UNDER CHRYSLER GROUP LLC’S WARRANTIES 6

6.2 How To Get Roadside Assistance
Service - U.S. or Canada Only *
A. Who Is Covered:
You are covered by the Roadside Assistance services if
you are a purchaser for use of the Abarth. The Roadside
Assistance services lasts for 4 years, regardless of
mileage, calculated from the start date of the Basic
Limited Warranty, as set forth in Section 2.1(E).
B. What To Do:
If your Abarth requires jump start assistance, out of
gas/fuel delivery, tire service, lockout service or towing
due to a defect covered under the Basic Limited War-
ranty, dial toll-free 1-888-242-6342. Provide your name,
vehicle identification number, license plate number, and
your location, including the telephone number from
which you are calling. Briefly describe the nature of the
problem and answer a few simple questions. You will be given the name of the service provider and
an estimated time of arrival. If you feel you are in an
unsafe situation, please let us know. With your consent,
we will contact local police or safety authorities.
* Roadside assistance services provided through Cross Country Motor
Club, Inc., Medford, MA 02155, except in AK, CA, HI, OR, WI, and
WY, where services are provided by Cross Country Motor Club of
California, Inc., Medford, MA 02155.
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C. Covered Services:Flat Tire Service
If you are inconvenienced by a flat
tire, we will dispatch a service provider to use your
Abarth’s TIREFIT KIT to seal small punctures up to 1/4
in the tire tread or your vehicle’s temporary spare as
recommended in your Owner’s Manual. This is not a
permanent flat tire repair.
Out of Gas/Fuel Delivery Drivers can’t always count on
a gas station being nearby - especially when traveling
away from home. Just call 1-888-242-6342, and we will
dispatch a service provider to deliver a small amount of
fuel (maximum 2 gallons) to get you to a nearby station.
Battery Jump Assistance No time is a good time for a
dead battery, but with Roadside Assistance, you don’t
have to worry about being stranded. We will dispatch a
service provider to provide you with a battery jump
anytime, day or night. Lockout Service
Whether the keys are locked in your
Abarth or frozen locks are keeping you from getting on
your way, help is just a phone call away at 1-888-242-
6342. This service is limited to providing access to the
vehicle’s seating area. It does not cover the cost of
replacement keys.
Towing Service
Our towing service gives you peace of mind and confi- dence. If your Abarth becomes disabled as a result of a
mechanical breakdown, Roadside Assistance will dis-
patch towing service to transport your vehicle to the
closest authorized FIAT repair facility.
D. If Unable to Contact Roadside Assistance:
If you are unable to contact Roadside Assistance and you
obtain towing services on your own, you may submit
your original receipts from the licensed towing or service
facility, for services rendered within 30 days of the
HOW TO GET WARRANTY SERVICE 23

occurrence. Be sure to include your vehicle identification
number, odometer mileage at the time of service and
current mailing address. We will process the claim based
on vehicle and service eligibility. If eligible, we will
reimburse you for the reasonable amounts you actually
paid, based on the usual and customary charges for that
service in the area where they were provided. Chrysler
Group LLC’s determination relating to reimbursement
are final. Correspondence should be mailed to:Chrysler Towing AssistanceP.O. Box 9145
Medford, MA 02155
Attention: Claims Department6.3 Emergency Warranty Repairs
If you have an emergency and have to get a warranty
repair made by someone other than an authorized FIAT
repair facility, follow the reimbursement procedure in
6.1(C).
6.4 Getting Service Under the Federal
Emission Performance Warranties
A. What to Do
If your Abarth has failed an emissions test described in
5.2:
 Take it to an authorized FIAT repair facility as soon as
possible.
 Give the service representative the printout showing
that your Abarth failed the test.
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