2013 CHEVROLET IMPALA turn signal
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Black plate (6,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
14-6 OnStar
network capacity, reception, and
technology compatible with OnStar
service. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar service may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar service may not
work. Other problems beyond the
control of OnStar may prevent
service such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the
vehicle, damage to the vehicle in a
crash, or wireless phone network
congestion or jamming.
SeeRadio Frequency Statement on
page 13‑15 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.Services for People with
Disabilities
Advisors provide services to help
subscribers with physical disabilities
and medical conditions.
Press
Qfor help with:
.Locating a gas station with an
attendant to pump gas.
.Finding a hotel, restaurant, etc.,
that meets accessibility needs.
.Providing directions to the
closest hospital or pharmacy in
urgent situations.
TTY Users
OnStar has the ability to
communicate to the deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar.com
The website provides access to
account information, manages the
OnStar subscription, and allows
viewing of videos of each service.
Get subscription plan pricing and
sign up for OnStar Vehicle
Diagnostics. Click on the “My
Account” tab on the home page.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. You will be prompted to
change the PIN the first time when
speaking with an Advisor. To
change the OnStar PIN, call OnStar
and provide the Advisor with the
current number.
Page 337 of 350
Black plate (7,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
OnStar 14-7
Warranty
OnStar equipment may be
warranted as part of the New
Vehicle Limited Warranty. The
manufacturer of the vehicle
furnishes detailed warranty
information.
Languages
The vehicle can be programmed to
respond in French or Spanish.
Press
Qand ask an Advisor.
Advisors can speak French or
Spanish.
Potential Issues
Some OnStar services are disabled
after five days. OnStar cannot
perform Remote Door Unlock or
Stolen Vehicle Assistance after the
vehicle has been off continuously
for five days. After five days, OnStar
can contact Roadside Assistance
and a locksmith to help gain access
to the vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels,
underpasses, or parking
garages; or in an area with very
dense trees. If GPS signals are
not available, the OnStar system
should still operate to call
OnStar. However, OnStar could
have difficulty identifying the
exact location.
.In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
.A temporary loss of GPS can
cause loss of the ability to send
a Turn-by-Turn Navigation route.
The Advisor may give a verbal
route or may ask for a call back
after the vehicle is driven into an
open area.
Cellular and GPS Antennas
Avoid placing items over or near the
antenna to prevent blocking cellular
and GPS signal reception. Cellular
reception is required for OnStar to
send remote signals to the vehicle.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Page 340 of 350
Black plate (2,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
i-2 INDEX
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-19Jump Starting . . . . . . . . . . . . . . . 10-61
Load Management . . . . . . . . . . . . . 6-7
Power Protection . . . . . . . . . . . . . . 6-8
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . 5-26
Blade Replacement, Wiper . . . 10-21
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 7-19
Brake System Warning Light . . . . . . . . 5-17
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-17 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-23
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-18
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-24
System Messages . . . . . . . . . . . . 5-26
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Break-In, New Vehicle . . . . . . . . . 9-13
Bulb Replacement . . . . . . . . . . . . 10-26 Fog Lamps . . . . . . . . . . . . . . . . . . . . 6-4
Halogen Bulbs . . . . . . . . . . . . . . 10-22
Headlamp Aiming . . . . . . . . . . . 10-22
Headlamps . . . . . . . . . . . . . . . . . 10-22 Bulb Replacement (cont'd)
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-23
License Plate Lamps . . . . . . . 10-25
Taillamps, Turn Signal, Sidemarker, Stoplamps,
and Backup Lamps . . . . . . . . 10-24
Buying New Tires . . . . . . . . . . . . . 10-46
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-4
California
Fuel Requirements . . . . . . . . . . . 9-31
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 10-3
Warning . . . . . . . . . . . . . . . . . . . . . . 10-2
Canadian Vehicle Owners . . . . . . . . iii
Capacities and Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 9-19
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Winter Driving . . . . . . . . . . . . . . . . . 9-7 Cautions, Danger, and
Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv
CD Player . . . . . . . . . . . . . . . . . . . . . 7-13
Center Console Storage . . . . . . . . 4-1
Center Seat . . . . . . . . . . . . . . . . . . . . 3-4
Chains, Tire . . . . . . . . . . . . . . . . . . 10-51
Charging System Light . . . . . . . . 5-14
Check Engine Light . . . . . . . . . . . . . . . . . . 5-14
IgnitionTransmission Lock . . . . . . . . 10-20
Child Restraints Infants and YoungChildren . . . . . . . . . . . . . . . . . . . . . 3-34
Lower Anchors and Tethers for Children . . . . . . . . . 3-39
Older Children . . . . . . . . . . . . . . . . 3-32
Securing . . . . . . . . . . . . . . . . 3-45, 3-47
Systems . . . . . . . . . . . . . . . . . . . . . . 3-36
Cigarette Lighter . . . . . . . . . . . . . . . . 5-8
Circuit Breakers . . . . . . . . . . . . . . 10-27
Cleaning Exterior Care . . . . . . . . . . . . . . . 10-65
Interior Care . . . . . . . . . . . . . . . . 10-68
Page 343 of 350
Black plate (5,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
INDEX i-5
Fuel (cont'd)Filling the Tank . . . . . . . . . . . . . . . 9-34
Foreign Countries . . . . . . . . . . . . 9-31
Gasoline Specifications . . . . . . . 9-31
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Recommended . . . . . . . . . . . . . . . 9-31
Requirements, California . . . . . 9-31
System Messages . . . . . . . . . . . . 5-29
Fuses
Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-27
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-27
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-30
G
Garage Door Opener . . . . . . . . . . 5-39Programming . . . . . . . . . . . . . . . . . 5-39
Gasoline
Specifications . . . . . . . . . . . . . . . . . 9-31
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 5-11
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Odometer . . . . . . . . . . . . . . . . . . . . . 5-10 Gauges (cont'd)
Speedometer . . . . . . . . . . . . . . . . . 5-10
Tachometer . . . . . . . . . . . . . . . . . . . 5-10
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . 5-8
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-36
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-5
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-22
Hazard Warning Flashers . . . . . . . 6-3
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-22
Bulb Replacement . . . . . . . . . . 10-22
Daytime Running Lamps/Automatic Headlamp
System . . . . . . . . . . . . . . . . . . . . . . . 6-2
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2 Headlamps (cont'd)
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-23
High-Beam On Light . . . . . . . . . . 5-21
High/Low Beam Changer . . . . . . 6-2
Heated Front Seats . . . . . . . . . . . . . 3-6
Heated Mirrors . . . . . . . . . . . . . . . . . 2-14
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 9-16
Heating and Air Conditioning . . . 8-1
High-Beam On Light . . . . . . . . . . . 5-21
Highway Hypnosis . . . . . . . . . . . . . . 9-6
Hill and Mountain Roads . . . . . . . . 9-6
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . 3-10
I
Ignition Positions . . . . . . . . . . . . . . 9-13
Ignition Transmission Lock
Check . . . . . . . . . . . . . . . . . . . . . . . 10-20
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-11
Page 348 of 350
Black plate (10,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
i-10 INDEX
Service (cont'd)Maintenance Records . . . . . . .11-14
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1
Publications Ordering Information . . . . . . . . . . . . . . . . .13-11
Scheduling Appointments . . . . . 13-7
Vehicle Messages . . . . . . . . . . . . 5-31
Servicing the Airbag . . . . . . . . . . . 3-29
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . 10-20
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 9-17
Out of Park . . . . . . . . . . . . . . . . . . . 9-18
Sidemarker Bulb Replacement . . . . . . . . . . 10-24
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 6-4
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . 10-60
Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . 12-2 Speedometer . . . . . . . . . . . . . . . . . . 5-10
Start Vehicle, Remote . . . . . . . . . . 2-4
Starter Switch Check . . . . . . . . . 10-20
Starting the Engine . . . . . . . . . . . . 9-15
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Fluid, Power . . . . . . . . . . . . . . . . 10-15
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-2
Stoplamps and Back-Up Lamps Bulb Replacement . . . . . . . . . . 10-24
Storage
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Center Console . . . . . . . . . . . . . . . . 4-1
Convenience Net . . . . . . . . . . . . . . 4-2
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Sunglasses . . . . . . . . . . . . . . . . . . . . 4-1
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 9-8
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-16
Sunglass Storage . . . . . . . . . . . . . . . 4-1
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System Infotainment . . . . . . . . . . . . . . . . . . . 7-1T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-10
Taillamps
Bulb Replacement . . . . . . . . . . 10-24
Text Telephone (TTY) Users . . . 13-4
Theft-Deterrent Systems . . . . . . . 2-11 Immobilizer . . . . . . . . . . . . . . . . . . . 2-11
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Tires Buying New Tires . . . . . . . . . . . 10-46
Chains . . . . . . . . . . . . . . . . . . . . . . 10-51
Changing . . . . . . . . . . . . . . . . . . . 10-53
Compact Spare . . . . . . . . . . . . . 10-60
Designations . . . . . . . . . . . . . . . 10-35
Different Size . . . . . . . . . . . . . . . 10-48
If a Tire Goes Flat . . . . . . . . . . 10-51
Inflation Monitor System . . . . 10-41
Inspection . . . . . . . . . . . . . . . . . . 10-44
Messages . . . . . . . . . . . . . . . . . . . . 5-32
Pressure Light . . . . . . . . . . . . . . . . 5-20
Pressure Monitor System . . . 10-40
Rotation . . . . . . . . . . . . . . . . . . . . 10-44
Sidewall Labeling . . . . . . . . . . . 10-33
Terminology andDefinitions . . . . . . . . . . . . . . . . . 10-36
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Black plate (11,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
INDEX i-11
Tires (cont'd)Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . 10-48
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . 10-50
Wheel Replacement . . . . . . . . 10-50
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-45
Winter . . . . . . . . . . . . . . . . . . . . . . 10-32
Towing Driving Characteristics . . . . . . . . 9-36
Equipment . . . . . . . . . . . . . . . . . . . . 9-40
General Information . . . . . . . . . . 9-36
Recreational Vehicle . . . . . . . . 10-63
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-39
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-63
Traction Control System (TCS) . . . . . . . . 9-25
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-39
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 9-20
Fluid, Automatic . . . . . . . . . . . . . . 10-9
Messages . . . . . . . . . . . . . . . . . . . . 5-33 Transportation Program,
Courtesy . . . . . . . . . . . . . . . . . . . . . 13-7
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Turn Signal Bulb Replacement . . . . . . . . . . 10-24
U
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 10-48
Universal Remote System . . . . . 5-39 Operation . . . . . . . . . . . . . . . . . . . . . 5-44
Programming . . . . . . . . . . . . . . . . . 5-39
Using This Manual . . . . . . . . . . . . . . . . iv
V
Vehicle Alarm System . . . . . . . . . . . . . . . . 2-10
Canadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-3
IdentificationNumber (VIN) . . . . . . . . . . . . . . . 12-1 Vehicle (cont'd)
Load Limits . . . . . . . . . . . . . . . . . . . . 9-9
Messages . . . . . . . . . . . . . . . . . . . . 5-26
Personalization . . . . . . . . . . . . . . . 5-33
Reminder Messages . . . . . . . . . . 5-33
Remote Start . . . . . . . . . . . . . . . . . . 2-4
Security . . . . . . . . . . . . . . . . . . . . . . 2-10
Towing . . . . . . . . . . . . . . . . . . . . . . 10-63
Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . 10-38
Ventilation, Air . . . . . . . . . . . . . . . . . . 8-5
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
W
Warning Brake System Light . . . . . . . . . . . 5-17
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . 5-8
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iv Cautions and Danger . . . . . . . . . . . .iv
Hazard Flashers . . . . . . . . . . . . . . . 6-3
Washer Fluid . . . . . . . . . . . . . . . . . 10-16 Messages . . . . . . . . . . . . . . . . . . . . 5-33