
Black plate (20,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
1-20 In Brief
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.: 1-800-243-8872
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0800
As the owner of a new Chevrolet,
you are automatically enrolled in the
Roadside Assistance program.
SeeRoadside Assistance Program
(Mexico) on page 13‑7 orRoadside
Assistance Program (U.S. and
Canada) on page 13‑11. Roadside Assistance and OnStar
(U.S. and Canada)
If the vehicle has an active OnStar
subscription, contact OnStar and the
vehicle’s current GPS location will
be sent to an OnStar advisor to
assess the situation, contact
Roadside Assistance, and relay the
exact location to send help.OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See
OnStar Overview on
page 14‑1.

Black plate (3,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Keys, Doors, and Windows 2-3
RKE Transmitter with RemoteStart Shown
Q(Lock):Press once to lock all
doors. If enabled through the Driver
Information Center (DIC), the
parking lamps flash once to indicate
locking has occurred.
The horn may chirp when
Qis
pressed again within five seconds.
See Vehicle Personalization on
page 5‑38 for additional information.
K(Unlock): Press to unlock the
driver door. If
Kis pressed again
within five seconds, all remaining
doors unlock.
The interior lamps come on and
stay on for 20 seconds or until the
ignition is turned on. If enabled
through the DIC, the parking lamps
flash twice to indicate unlocking has
occurred. See Vehicle
Personalization on page 5‑38 for
additional information.
j(Cargo Door): Press to unlock
only the cargo doors.
/(Remote Vehicle Start): For
vehicles with this feature, press
Q
and then press and hold/within
five seconds to start the engine from
outside the vehicle using the RKE
transmitter. See Remote Vehicle
Start on page 2‑4 for additional
information.
L(Vehicle Locator/Panic
Alarm): Press and release to
locate the vehicle. The turn signal
lamps flash and the horn sounds
three times.
Press and hold
Lfor more than
two seconds to activate the panic
alarm. The turn signal lamps flash
and the horn sounds repeatedly for
30 seconds. The alarm turns off
when the ignition is moved to ON/
RUN or
Lis pressed again. The
ignition must be in LOCK/OFF for
the panic alarm to work.
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to the vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
When the replacement transmitter is
programmed to the vehicle, all
remaining transmitters must also be

Black plate (4,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
2-4 Keys, Doors, and Windows
programmed. Any lost or stolen
transmitters no longer work once the
new transmitter is programmed.
Each vehicle can have up to
four transmitters programmed to it.
Battery Replacement
Replace the battery if the REPLACE
BATTERY IN REMOTE KEY
message displays in the DIC. See
“REPLACE BATTERY IN REMOTE
KEY”under Key and Lock
Messages on page 5‑33 for
additional information.
Notice: When replacing the
battery, do not touch any of the
circuitry on the transmitter. Static
from your body could damage the
transmitter.
To replace the battery:
1. Separate the transmitter with a flat, thin object, such as a flat
head screwdriver.
.Carefully insert the tool into
the notch located along the
parting line of the
transmitter. Do not insert
the tool too far. Stop as
soon as resistance is felt.
.Twist the tool until the
transmitter is separated. 2. Remove the old battery. Do not
use a metal object.
3. Insert the new battery, positive side facing down. Replace with a
CR2032 or equivalent battery.
4. Snap the transmitter back together.
Remote Vehicle Start
This vehicle may have a remote
start feature. This feature allows you
to start the engine from outside the
vehicle. It may also start the
vehicle's heating or air conditioning
systems. See Climate Control
Systems on page 8‑1 for additional
information.
Laws in some local communities
may restrict the use of remote
starters. For example, some laws
may require a person using remote
start to have the vehicle in view
when doing so. Check local
regulations for any requirements on
remote starting of vehicles.

Black plate (5,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Keys, Doors, and Windows 2-5
Do not use the remote start feature
if the vehicle is low on fuel. The
vehicle may run out of fuel.
The RKE transmitter range may be
less while the vehicle is running.
There are other conditions which
can affect the performance of the
transmitter, seeRemote Keyless
Entry (RKE) System on page 2‑2 for
additional information.
/(Remote Vehicle Start): This
button will be on the RKE
transmitter if you have remote start.
To start the engine using the remote
start feature:
1. Aim the RKE transmitter at the vehicle.
2. Press and release
Qon the
transmitter. 3. Immediately press and hold
/
until the turn signal lamps flash.
If you cannot see the vehicle's
lamps, press and hold for
four seconds.
When the engine starts, the
parking lamps will turn on and
remain on while the engine is
running. The doors will be
locked. The airbag readiness
light will be on during a remote
start. It should turn off when the
ignition is turned to ON/RUN.
See
Airbag Readiness Light on
page 5‑14 for more information.
The engine will continue to run
for 10 minutes. Repeat the steps
for a 10-minute time extension.
Remote start can be extended
only once.
After entering the vehicle during a
remote start, insert and turn the key
to ON/RUN to drive the vehicle. The maximum number of remote
starts between ignition cycles with
the key is two.
If the remote start procedure is
used again before the first 10 minute
time frame has ended, the first
10 minutes will immediately expire
and the second 10 minute time
frame will start.
After the engine has been remote
started two times, the ignition switch
must be turned to ON/RUN and then
back to LOCK/OFF using the key
before the remote start procedure
can be used again.
To cancel a remote start do any of
the following:
.Aim the RKE transmitter at the
vehicle and press
/until the
parking lamps turn off.
.Turn on the hazard warning
flashers.
.Turn the ignition on and then
back off.

Black plate (6,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
2-6 Keys, Doors, and Windows
The remote vehicle start feature will
not operate if:
.The key is in the ignition.
.The hood is open.
.The hazard warning flashers
are on.
.There is an emission control
system malfunction. See
Malfunction Indicator Lamp on
page 5‑17.
.The engine coolant temperature
is too high.
.The oil pressure is low.
.Two remote vehicle starts have
already been provided.
Door Locks
{WARNING
Unlocked doors can be
dangerous.
.Passengers, especially
children, can easily open the
doors and fall out of a moving
vehicle. When a door is
locked, the handle will not
open it. The chance of being
thrown out of the vehicle in a
crash is increased if the
doors are not locked. So, all
passengers should wear
safety belts properly and the
doors should be locked
whenever the vehicle is
driven.(Continued)
WARNING (CONTINUED)
.Young children who get into
unlocked vehicles may be
unable to get out. A child can
be overcome by extreme heat
and can suffer permanent
injuries or even death from
heat stroke. Always lock the
vehicle whenever leaving it.
.Outsiders can easily enter
through an unlocked door
when you slow down or stop
the vehicle. Locking the doors
can help prevent this from
happening.

Black plate (12,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
2-12 Keys, Doors, and Windows
The security light will come on if
there is a problem with arming or
disarming the theft-deterrent
system.
When the PASS-Key III+ system
senses that someone is using the
wrong key, it shuts down the
vehicle's starter and fuel systems.
The starter will not work and fuel will
stop being delivered to the engine.
Anyone using a trial-and-error
method to start the vehicle will be
discouraged because of the high
number of electrical key codes.
If the engine does not start and the
security message comes on, the
key may have a damaged
transponder. Turn the ignition off
and try again.
If the engine still does not start, and
the key appears to be undamaged,
try another ignition key. If the engine
still does not start with the other key,
the vehicle needs service. If thevehicle does start, the first key may
be faulty. See your dealer or a
locksmith who can service the
PASS-Key III+ to have a new
key made.
It is possible for the PASS-Key III+
decoder to learn the transponder
value of a new or replacement key.
Up to 10 keys may be programmed
for the vehicle. This procedure is for
learning additional keys only. If all
the currently programmed keys are
lost or do not operate, you must see
your dealer or a locksmith who can
service PASS-Key III+ to have keys
made and programmed to the
system.
See your dealer or a locksmith who
can service PASS-Key III+ to get a
new key blank that is cut exactly as
the ignition key that operates the
system.
To program the new key:
1. Verify the new key has
1
stamped on it.
2. Insert the original, already programmed key into the ignition
lock cylinder and start the
engine. If the engine will not
start, see your dealer for service.
3. After the engine has started, turn the key to LOCK/OFF and
remove the key.
4. Insert the key to be programmed and turn it to ON/RUN within
10 seconds of removing the
previous key.
The security message will turn
off once the key has been
programmed. It may not be
apparent that the security
message went on due to how
quickly the key is programmed.

Black plate (23,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Seats and Restraints 3-23
turn off the interior lamps and the
hazard warning flashers by using
the controls for those features.
{WARNING
A crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.
Use caution if you should attempt
to restart the engine after a crash
has occurred.
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation. Additional windshield breakage may
also occur from the right front
passenger airbag.
.Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the airbag
system will not be there to help
protect you in another crash.
A new system will include airbag
modules and possibly other
parts. The service manual for
the vehicle covers the need to
replace other parts.
.The vehicle has a crash sensing
and diagnostic module which
records information after a
crash. See
Vehicle Data
Recording on page 13‑19.
.Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Airbag On-Off Switch
If the instrument panel has one of
the switches pictured in the
following illustrations, the vehicle
has an airbag on-off switch that you
can use to manually turn on or off
the right front passenger airbag.
United States

Black plate (1,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Instruments and Controls 5-1
Instruments and
Controls
Controls
Steering Wheel Adjustment . . . 5-2
Steering Wheel Controls . . . . . . 5-2
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Windshield Wiper/Washer . . . . . 5-3
Compass . . . . . . . . . . . . . . . . . . . . . 5-4
Clock . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Power Outlets . . . . . . . . . . . . . . . . . 5-7
Cigarette Lighter . . . . . . . . . . . . . . 5-7
Ashtrays . . . . . . . . . . . . . . . . . . . . . . 5-8
Warning Lights, Gauges, and
Indicators
Warning Lights, Gauges, andIndicators . . . . . . . . . . . . . . . . . . . . 5-8
Instrument Cluster . . . . . . . . . . . . 5-9
Speedometer . . . . . . . . . . . . . . . . 5-10
Odometer . . . . . . . . . . . . . . . . . . . . 5-10
Trip Odometer . . . . . . . . . . . . . . . 5-10
Fuel Gauge . . . . . . . . . . . . . . . . . . 5-10
Engine Oil Pressure Gauge . . . . . . . . . . . . . . . . . . . . . . 5-11
Engine Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-12 Voltmeter Gauge . . . . . . . . . . . . . 5-13
Safety Belt Reminders . . . . . . . 5-14
Airbag Readiness Light . . . . . . 5-14
Airbag On-Off Light . . . . . . . . . . 5-15
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . 5-16
Charging System Light . . . . . . 5-17
Malfunction Indicator Lamp . . . . . . . . . . . . . 5-17
Brake System Warning Light . . . . . . . . . . . . . . . . . . . . . . . 5-20
Antilock Brake System (ABS) Warning Light . . . . . . . . . . . . . . 5-21
Tow/Haul Mode Light . . . . . . . . 5-21
StabiliTrak
®OFF Light . . . . . . . 5-21
Traction Control System (TCS)/StabiliTrak
®Light . . . . 5-22
Tire Pressure Light . . . . . . . . . . 5-22
Engine Oil Pressure Light . . . . 5-23
Low Fuel Warning Light . . . . . . 5-23
Security Light . . . . . . . . . . . . . . . . 5-23
High-Beam On Light . . . . . . . . . 5-24
Cruise Control Light . . . . . . . . . 5-24
Information Displays
Driver Information Center (DIC) . . . . . . . . . . . . . . . 5-24
Vehicle Messages
Vehicle Messages . . . . . . . . . . . 5-29
Battery Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . 5-30
Brake System Messages . . . . 5-30
Compass Messages . . . . . . . . . 5-30
Door Ajar Messages . . . . . . . . . 5-30
Engine Cooling System Messages . . . . . . . . . . . . . . . . . . 5-31
Engine Oil Messages . . . . . . . . 5-32
Engine Power Messages . . . . 5-32
Fuel System Messages . . . . . . 5-33
Key and Lock Messages . . . . . 5-33
Lamp Messages . . . . . . . . . . . . . 5-33
Object Detection System Messages . . . . . . . . . . . . . . . . . . 5-33
Ride Control System Messages . . . . . . . . . . . . . . . . . . 5-34
Airbag System Messages . . . . 5-35
Security Messages . . . . . . . . . . 5-35
Service Vehicle Messages . . . 5-36
Tire Messages . . . . . . . . . . . . . . . 5-36
Transmission Messages . . . . . 5-37
Vehicle Reminder Messages . . . . . . . . . . . . . . . . . . 5-38
Vehicle Personalization
Vehicle Personalization . . . . . . 5-38