
Black plate (7,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Lighting 6-7
has a voltmeter gauge or a voltage
display on the Driver Information
Center (DIC), you may see the
voltage move up or down. This is
normal. If there is a problem, an
alert will be displayed.
The battery can be discharged at
idle if the electrical loads are very
high. This is true for all vehicles.
This is because the generator
(alternator) may not be spinning fast
enough at idle to produce all the
power that is needed for very high
electrical loads.
A high electrical load occurs when
several of the following are on, such
as: headlamps, high beams, fog
lamps, rear window defogger,
climate control fan at high speed,
heated seats, engine cooling fans,
trailer loads, and loads plugged into
accessory power outlets.EPM works to prevent excessive
discharge of the battery. It does this
by balancing the generator's output
and the vehicle's electrical needs.
It can increase engine idle speed to
generate more power, whenever
needed. It can temporarily reduce
the power demands of some
accessories.
Normally, these actions occur in
steps or levels, without being
noticeable. In rare cases at the
highest levels of corrective action,
this action may be noticeable to the
driver. If so, a Driver Information
Center (DIC) message might be
displayed, such as SERVICE
BATTERY CHARGING SYSTEM.
If this messages displays, it is
recommended that the driver reduce
the electrical loads as much as
possible. See
Battery Voltage and
Charging Messages on page 5‑30.Battery Power Protection
This feature shuts off the dome
lamps if they are left on for more
than 10 minutes when the ignition is
in LOCK/OFF. This helps to prevent
the battery from running down.

Black plate (1,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Infotainment System 7-1
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . . 7-1
Theft-Deterrent Feature . . . . . . . 7-2
Overview (AM-FM Radio) . . . . . 7-3
Overview (Radio with CD) . . . . . 7-4
Operation . . . . . . . . . . . . . . . . . . . . . 7-5
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . 7-7
Satellite Radio . . . . . . . . . . . . . . . . 7-9
Radio Reception . . . . . . . . . . . . . 7-10
Fixed Mast Antenna(Multi-Band) . . . . . . . . . . . . . . . . 7-11
Fixed Mast Antenna (Care) . . . . . . . . . . . . . 7-11
Audio Players
CD Player . . . . . . . . . . . . . . . . . . . 7-12
Auxiliary Devices . . . . . . . . . . . . 7-17
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . 7-21
Introduction
Infotainment
If the vehicle came without a radio,
the wiring provisions for a radio and
an antenna were installed at the
assembly plant, so that if you want,
a radio can be installed at the
dealer.
Determine which radio the vehicle
has and read the following pages to
become familiar with its features.
{WARNING
Taking your eyes off the road for
extended periods could cause a
crash resulting in injury or death
to you or others. Do not give
extended attention to infotainment
tasks while driving.
This system provides access to
many audio and non‐audio listings. To minimize taking your eyes off the
road while driving, do the following
while the vehicle is parked:
.Become familiar with the
operation and controls of the
audio system.
.Set up the tone, speaker
adjustments, and preset radio
stations.
For more information, see Defensive
Driving on page 9‑3.
Notice: Contact your dealer
before adding any equipment.
Adding audio or communication
equipment could interfere with
the operation of the engine, radio,
or other systems, and could
damage them. Follow federal
rules covering mobile radio and
telephone equipment.

Black plate (3,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Climate Controls 8-3
Vehicles with Air Conditioning
1. Fan Control
2. Temperature Control
3. Air Delivery Mode Control
4. Rear Window Defogger
On hot days, open the windows to
let hot inside air escape; then close
them. This helps to reduce the time
needed for the vehicle to cool down
and the system operates more
efficiently.
#(Air Conditioning): Cools and
dehumidifies the air inside of the
vehicle.
V(Maximum Air Conditioning):
Cools the air inside the vehicle
faster, by recirculating the inside air.
Rear Window Defogger
For vehicles with a rear window
defogger, a warming grid is used to
remove fog or frost from the rear
window. It only works when the ignition is in
ON/RUN.
1(Rear Window Defogger):
Press to turn the rear window
defogger on or off.
The rear window defogger turns off
several minutes after the button is
pressed. If turned on again, the
defogger will run for several more
minutes before turning off. The
defogger can also be turned off by
turning off the engine.
Do not drive the vehicle until all the
windows are clear.
Notice: Do not use a razor blade
or sharp object to clear the inside
rear window. Do not adhere
anything to the defogger grid
lines in the rear glass. These
actions may damage the rear
defogger. Repairs would not be
covered by your warranty.

Black plate (1,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Driving and Operating 9-1
Driving and
Operating
Driving Information
Distracted Driving . . . . . . . . . . . . . 9-2
Defensive Driving . . . . . . . . . . . . . 9-3
Drunk Driving . . . . . . . . . . . . . . . . . 9-3
Control of a Vehicle . . . . . . . . . . . 9-3
Braking . . . . . . . . . . . . . . . . . . . . . . . 9-3
Steering . . . . . . . . . . . . . . . . . . . . . . . 9-4
Off-Road Recovery . . . . . . . . . . . . 9-4
Loss of Control . . . . . . . . . . . . . . . . 9-5
Driving on Wet Roads . . . . . . . . . 9-5
Highway Hypnosis . . . . . . . . . . . . 9-6
Hill and Mountain Roads . . . . . . 9-7
Winter Driving . . . . . . . . . . . . . . . . . 9-7
If the Vehicle Is Stuck . . . . . . . . . 9-9
Vehicle Load Limits . . . . . . . . . . 9-10
Starting and Operating
New Vehicle Break-In . . . . . . . . 9-14
Ignition Positions . . . . . . . . . . . . 9-15
Starting the Engine . . . . . . . . . . 9-16
Fast Idle System . . . . . . . . . . . . . 9-18
Engine Heater . . . . . . . . . . . . . . . 9-18
Retained AccessoryPower (RAP) . . . . . . . . . . . . . . . 9-19
Shifting Into Park . . . . . . . . . . . . 9-19
Shifting out of Park . . . . . . . . . . 9-20
Parking over Things That Burn . . . . . . . . . . . . . . . . . . 9-21
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 9-21
Running the Vehicle WhileParked . . . . . . . . . . . . . . . . . . . . . 9-22
Automatic Transmission
Automatic Transmission(Six Speed) . . . . . . . . . . . . . . . . 9-22
Automatic Transmission (Four Speed) . . . . . . . . . . . . . . . 9-26
Manual Mode . . . . . . . . . . . . . . . . 9-28
Tow/Haul Mode . . . . . . . . . . . . . . 9-29
Drive Systems
All-Wheel Drive . . . . . . . . . . . . . . 9-30
Brakes
Antilock Brake System (ABS) . . . . . . . . . . . . . . 9-30
Parking Brake . . . . . . . . . . . . . . . 9-31
Ride Control Systems
StabiliTrak®System . . . . . . . . . 9-32
Locking Rear Axle . . . . . . . . . . . 9-34
Cruise Control
Cruise Control . . . . . . . . . . . . . . . 9-34
Object Detection Systems
Ultrasonic Parking Assist . . . . 9-37
Rear Vision Camera (RVC) . . . . . . . . . . . . . 9-38

Black plate (4,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
9-4 Driving and Operating
Helpful braking tips to keep in mind
include:
.Keep enough distance between
you and the vehicle in front
of you.
.Avoid needless heavy braking.
.Keep pace with traffic.
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.
Steering
Hydraulic Power Steering
Your vehicle has hydraulic power
steering. It may require
maintenance. See Power Steering
Fluid on page 10‑23. If power steering assist is lost
because the engine stops or
because of a system malfunction,
the vehicle can be steered but may
required increased effort. See your
dealer if there is a problem.
If the vehicle is a hybrid, see the
hybrid supplement for more
information.
Curve Tips
.Take curves at a reasonable
speed.
.Reduce speed before entering a
curve.
.Maintain a reasonable steady
speed through the curve
.Wait until the vehicle is out of
the curve before accelerating
gently into the straightaway.
Steering in Emergencies
.There are some situations when
steering around a problem may
be more effective than braking.
.Holding both sides of the
steering wheel allows you to turn
180 degrees without removing
a hand.
.Antilock Brake System (ABS)
allows steering while braking.
Off-Road Recovery

Black plate (7,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Driving and Operating 9-7
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips for
driving in these conditions include:
.Keep the vehicle serviced and in
good shape.
.Check all fluid levels and brakes,
tires, cooling system, and
transmission.
.Shift to a lower gear when going
down steep or long hills.
{WARNING
If you do not shift down, the
brakes could get so hot that they
would not work well. You would
then have poor braking or even
none going down a hill. You could
crash. Shift down to let the engine
assist the brakes on a steep
downhill slope.
{WARNING
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. The brakes will have
to do all the work of slowing down
and they could get so hot that
they would not work well. You
would then have poor braking or
even none going down a hill. You
could crash. Always have the
engine running and the vehicle in
gear when going downhill.
.Stay in your own lane. Do not
swing wide or cut across the
center of the road. Drive at
speeds that let you stay in your
own lane.
.Be alert on top of hills;
something could be in your lane
(stalled car, accident).
.Pay attention to special road
signs (falling rocks area, winding
roads, long grades, passing or
no-passing zones) and take
appropriate action.
Winter Driving
Driving on Snow or Ice
Drive carefully when there is snow
or ice between the tires and the
road, creating less traction or grip.
Wet ice can occur at about 0°C
(32°F) when freezing rain begins to
fall, resulting in even less traction.
Avoid driving on wet ice or in
freezing rain until roads can be
treated with salt or sand.
Drive with caution, whatever the
condition. Accelerate gently so
traction is not lost. Accelerating too
quickly causes the wheels to spin
and makes the surface under the
tires slick, so there is even less
traction.

Black plate (8,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
9-8 Driving and Operating
Try not to break the fragile traction.
If you accelerate too fast, the drive
wheels will spin and polish the
surface under the tires even more.
TheAntilock Brake System (ABS)
on page 9‑30 improves vehicle
stability during hard stops on a
slippery roads, but apply the brakes
sooner than when on dry pavement.
Allow greater following distance on
any slippery road and watch for
slippery spots. Icy patches can
occur on otherwise clear roads in
shaded areas. The surface of a
curve or an overpass can remain icy
when the surrounding roads are
clear. Avoid sudden steering
maneuvers and braking while
on ice.
Turn off cruise control, if equipped,
on slippery surfaces.Blizzard Conditions
Being stuck in snow can be a
serious situation. Stay with the
vehicle unless there is help nearby.
If possible, use the Roadside
Assistance Program (Mexico) on
page 13‑7 orRoadside Assistance
Program (U.S. and Canada) on
page 13‑11. To get help and keep
everyone in the vehicle safe:
.Turn on the hazard warning
flashers.
.Tie a red cloth to an outside
mirror.
{WARNING
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
carbon monoxide (CO) which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
(Continued)
WARNING (CONTINUED)
If the vehicle is stuck in the snow:
.Clear away snow from around
the base of your vehicle,
especially any that is blocking
the exhaust pipe and/or the
fuel operated heater exhaust
system, if equipped. If the
vehicle has a diesel engine
and a fuel operated heater,
see“Fuel Operated Heater
(FOH)” in the diesel engine
supplement.
.Check again from time to
time to be sure snow does
not collect there.
.Open a window about 5 cm
(2 in) on the side of the
vehicle that is away from the
wind to bring in fresh air.
.Fully open the air outlets on
or under the instrument
panel.
(Continued)

Black plate (9,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Driving and Operating 9-9
WARNING (CONTINUED)
.Adjust the climate control
system to a setting that
circulates the air inside the
vehicle and set the fan speed
to the highest setting. See
“Climate Control Systems”in
the Index.
For more information about
carbon monoxide, see Engine
Exhaust on page 9‑21.
Run the engine for short periods
only as needed to keep warm, but
be careful.
To save fuel, run the engine for only
short periods as needed to warm
the vehicle and then shut the engine
off and close the window most of
the way to save heat. Repeat this
until help arrives but only when you
feel really uncomfortable from the
cold. Moving about to keep warm
also helps. If it takes some time for help to
arrive, now and then when you run
the engine, push the accelerator
pedal slightly so the engine runs
faster than the idle speed. This
keeps the battery charged to restart
the vehicle and to signal for help
with the headlamps. Do this as little
as possible to save fuel.
If the Vehicle Is Stuck
Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow.
If stuck too severely for the traction
system to free the vehicle, turn the
traction system off and use the
rocking method. See
StabiliTrak
®
System on page 9‑32.
{WARNING
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
vehicle can overheat, causing an
(Continued)
WARNING (CONTINUED)
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 56 km/h (35 mph).
Rocking the Vehicle to Get
it Out
Turn the steering wheel left and
right to clear the area around the
front wheels. Turn off any traction
system. Shift back and forth
between R (Reverse) and a low
forward gear, spinning the wheels
as little as possible. To prevent
transmission wear, wait until the
wheels stop spinning before shifting
gears. Release the accelerator
pedal while shifting, and press
lightly on the accelerator pedal
when the transmission is in gear.
Slowly spinning the wheels in the
forward and reverse directions
causes a rocking motion that could
free the vehicle. If that does not get
the vehicle out after a few tries, it