
Black plate (55,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
Vehicle Care 10-55
.The TPMS sensor matching
process was not done or not
completed successfully after
rotating the tires. The
malfunction light and the DIC
message should go off after
successfully completing the
sensor matching process. See
“TPMS Sensor Matching
Process”later in this section.
.One or more TPMS sensors are
missing or damaged. The
malfunction light and the DIC
message should go off when the
TPMS sensors are installed and
the sensor matching process is
performed successfully. See
your dealer for service.
.Replacement tires or wheels do
not match the original equipment
tires or wheels. Tires and wheels
other than those recommended
could prevent the TPMS from
functioning properly. See Buying
New Tires on page 10‑58.
.Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning
properly, it cannot detect or signal a
low tire condition. See your dealer
for service if the TPMS malfunction
light and DIC message come on
and stay on.
TPMS Sensor Matching
Process
Each TPMS sensor has a unique
identification code. The identification
code needs to be matched to a new
tire/wheel position after rotating the
vehicle’s tires or replacing one or
more of the TPMS sensors. Also,
the TPMS sensor matching process
should be performed after replacing
a spare tire with a road tire
containing the TPMS sensor. The
malfunction light and the DIC
message should go off at the next
ignition cycle. The sensors are
matched to the tire/wheel positions, using a TPMS relearn tool, in the
following order: driver side front tire,
passenger side front tire, passenger
side rear tire, and driver side rear.
See your dealer for service or to
purchase a relearn tool.
There are two minutes to match
the first tire/wheel position, and
five minutes overall to match all four
tire/wheel positions. If it takes
longer, the matching process stops
and must be restarted.
The TPMS sensor matching
process is:
1. Set the parking brake.
2. Turn the ignition to ON/RUN with
the engine off.
3. Press the Remote Keyless Entry (RKE) transmitter's
QandK
buttons at the same time for
approximately five seconds. The
horn sounds twice to signal the
receiver is in relearn mode and
the TIRE LEARNING ACTIVE
message displays on the DIC
screen.

Black plate (4,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
13-4 Customer Information
Customer Satisfaction
Procedure (Mexico)
Did you get the Warranty Extension
Plan? This plan is recommended by
General Motors to supplement the
warranty included with the new
vehicle purchase.
See your dealer for details.
Customer Assistance
Procedure
Owner satisfaction and goodwill are
very important to your dealer and
General Motors.
Normally, any problem with the
transaction, sale, or usage of the
vehicle must be handled by your
dealer sales or service departments.
However, we recognize that despitethe good intentions of all
parties involved, sometimes a
misunderstanding may occur.
If you have a problem that has not
been satisfactorily handled through
the normal means, we suggest the
following steps:
STEP ONE
Explain your case to your dealer
service agent, service manager,
dealer sales agent, or sales
manager, depending on your case.
Make sure that they have all
necessary information. They are
interested in your continual
satisfaction.
STEP TWO
If you are not satisfied, please
contact the general manager or your
dealership owner to ask for their
help. If they are not able to resolve
your case, ask them to contact the
right people at General Motors for
support, if needed.
STEP THREE
If your case is not resolved in a
reasonable amount of time by your
dealer, please call the General
Motors Customer Assistance
Center (CAC) and provide the
following information:
.Name
.Address
.Phone number
.Model year
.Brand
.Vehicle Identification
Number (VIN)
.Mileage
.Delivery date
.Description of the problem
.Dealership name
.Dealership address
See Customer Assistance Offices
(U.S. and Canada) on page 13‑5 or
Customer Assistance Offices
(Mexico) on page 13‑5.

Black plate (16,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
13-16 Customer Information
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
(Mexico) on page 13‑7orRoadside
Assistance Program (U.S. and
Canada) on page 13‑11. Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? on page 3‑26.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.

Black plate (4,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
i-4 INDEX
Driving (cont'd)Vehicle Load Limits . . . . . . . . . . . 9-15
Wet Roads . . . . . . . . . . . . . . . . . . . 9-10
Winter . . . . . . . . . . . . . . . . . . . . . . . . 9-12
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 8-4
DVD Rear Seat EntertainmentSystem . . . . . . . . . . . . . . . . . . . . . . 7-36
DVD/CD Player . . . . . . . . . . . . . . . . 7-20
E
E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-57
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . . 9-76
Electrical System
Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-34
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-34
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-39
Overload . . . . . . . . . . . . . . . . . . . 10-33
Emergency OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2 Engine
Air Cleaner/Filter . . . . . . . . . . . 10-13
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 5-17
Compartment Overview . . . . . . . 10-5
Coolant . . . . . . . . . . . . . . . . . . . . . 10-15
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-13
Cooling System . . . . . . . . . . . . . 10-14
Cooling System Messages . . . 5-36
Drive Belt Routing . . . . . . . . . . . . 12-4
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-28
Fan . . . . . . . . . . . . . . . . . . . . . . . . . 10-20
Heater . . . . . . . . . . . . . . . . . . . . . . . . 9-24
Oil Life System . . . . . . . . . . . . . . . 10-9
Oil Messages . . . . . . . . . . . . . . . . . 5-37
Oil Pressure Gauge . . . . . . . . . . 5-12
Overheated Protection Operating Mode . . . . . . . . . . . 10-20
Overheating . . . . . . . . . . . . . . . . 10-18
Power Messages . . . . . . . . . . . . . 5-38
Pressure Light . . . . . . . . . . . . . . . . 5-23
Running While Parked . . . . . . . . 9-29
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-23
Entry/Exit Lighting . . . . . . . . . . . . . . 6-8
Equipment, Towing . . . . . . . . . . . . 9-67 Event Data Recorders . . . . . . . . 13-19
Extender, Safety Belt . . . . . . . . . . 3-19
Exterior Cargo Lamps . . . . . . . . . . 6-6
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-3
F
Fan
Engine . . . . . . . . . . . . . . . . . . . . . . 10-20
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Filter, Engine Air Cleaner . . . . . . . . . 10-13
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-3
Flashers, Hazard Warning . . . . . . 6-5
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-64 Changing . . . . . . . . . . . . . . . . . . . 10-66
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-95
Fluid
Automatic Transmission . . . . 10-10
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-23
Four-Wheel DriveTransfer Case . . . . . . . . . 9-34, 9-39
Power Steering . . . . . . . . . . . . . 10-20
Washer . . . . . . . . . . . . . . . . . . . . . 10-21

Black plate (7,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
INDEX i-7
Lights (cont'd)Tire Pressure . . . . . . . . . . . . . . . . . 5-22
Tow/Haul Mode . . . . . . . . . . . . . . . 5-21
Traction Control System
(TCS)/StabiliTrak
®. . . . . . . . . . 5-22
Locking Rear Axle . . . . . . . . . . . . . 9-46
Locks Automatic Door . . . . . . . . . . . . . . . . 2-7
Delayed Locking . . . . . . . . . . . . . . . 2-7
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Lockout Protection . . . . . . . . . . . . . 2-8
Power Door . . . . . . . . . . . . . . . . . . . . 2-7
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Loss of Control . . . . . . . . . . . . . . . . . 9-5
Low Fuel Warning Light . . . . . . . . 5-23
Lower Anchors and Tethers
for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . 3-43
Lumbar Adjustment . . . . . . . . . . . . . 3-4 Front Seats . . . . . . . . . . . . . . . . . . . . 3-4
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . .11-15
Maintenance Schedule Recommended Fluidsand Lubricants . . . . . . . . . . . . .11-12
Transfer Case . . . . . . . . . . 9-34, 9-39
Malfunction Indicator Lamp . . . . 5-17
Manual Mode . . . . . . . . . . . . . . . . . . 9-32
Memory Features . . . . . . . . . . . . . . . 1-9
Memory Seats . . . . . . . . . . . . . . . . . . 3-7
Messages Airbag System . . . . . . . . . . . . . . . . 5-40
Battery Voltage andCharging . . . . . . . . . . . . . . . . . . . . 5-34
Brake System . . . . . . . . . . . . . . . . 5-35
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-35
Engine Cooling System . . . . . . . 5-36
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-37
Engine Power . . . . . . . . . . . . . . . . 5-38
Fuel System . . . . . . . . . . . . . . . . . . 5-38
Key and Lock . . . . . . . . . . . . . . . . . 5-38
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-38 Messages (cont'd)
Object Detection System . . . . . 5-39
Ride Control System . . . . . . . . . . 5-39
Security . . . . . . . . . . . . . . . . . . . . . . 5-41
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-41
Transmission . . . . . . . . . . . . . . . . . 5-42
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-34
Vehicle Reminder . . . . . . . . . . . . . 5-43
Washer Fluid . . . . . . . . . . . . . . . . . 5-43
Midgate
®. . . . . . . . . . . . . . . . . . . . . . . 2-8
Mirrors Automatic Dimming . . . . . . . . . . . 2-21
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . 2-22
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-19
Folding . . . . . . . . . . . . . . . . . . . . . . . 2-20
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-21
Manual Rearview . . . . . . . . . . . . . 2-22
Park Tilt . . . . . . . . . . . . . . . . . . . . . . 2-21
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-52

Black plate (8,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
i-8 INDEX
N
NavigationOnStar®. . . . . . . . . . . . . . . . . . . . . . 14-2
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . 13-20
New Vehicle Break-In . . . . . . . . . . 9-20
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . 5-39
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-11 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 9-6
Driving . . . . . . . . . . . . . . . . . . . . . . . . . 9-6
Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-6
Engine Oil Life System . . . . . . . 10-9
Engine Oil PressureGauge . . . . . . . . . . . . . . . . . . . . . . 5-12
Messages . . . . . . . . . . . . . . . . . . . . 5-37
Pressure Light . . . . . . . . . . . . . . . . 5-23 Older Children, Restraints . . . . . 3-35
Online Owner Center . . . . . . . . . . 13-6
OnStar
®
System, In Brief . . . . . . . . . . . . . . 1-28
OnStar®Additional
Information . . . . . . . . . . . . . . . . . . . 14-5
OnStar
®Connections . . . . . . . . . . 14-4
OnStar®Diagnostics . . . . . . . . . . . 14-5
OnStar®Emergency . . . . . . . . . . . 14-2
OnStar®Navigation . . . . . . . . . . . . 14-2
OnStar®Overview . . . . . . . . . . . . . 14-1
OnStar®Security . . . . . . . . . . . . . . 14-2
Operation, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Ordering Service Publications . . . . . . . . 13-17
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Overheated Engine Protection
Operating Mode . . . . . . . . . . . . . 10-20
Overheating, Engine . . . . . . . . . . 10-18
Overview, Infotainment System . . . . . . . . . . . . . . . . . . . . 7-3, 7-5
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . 9-26
Shifting Out of . . . . . . . . . . . . . . . . 9-27
Tilt Mirrors . . . . . . . . . . . . . . . . . . . . 2-21
Parking Assist, Ultrasonic . . . . . . . . . . . . . 9-49
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-42
Brake and P (Park)
Mechanism Check . . . . . . . . 10-29
Over Things That Burn . . . . . . . 9-28
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . 5-16
Passenger Sensing System . . . 3-28
Perchlorate Materials Requirements, California . . . . . 10-3
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-44
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-48
Power Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Protection, Battery . . . . . . . . . . . . . 6-8
Retained Accessory (RAP) . . . 9-25

Black plate (11,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
INDEX i-11
Starting the Engine . . . . . . . . . . . . 9-23
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4Fluid, Power . . . . . . . . . . . . . . . . 10-20
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-2
Steps Power Assist . . . . . . . . . . . . . . . . . 2-15
Stoplamps and Back-Up Lamps Bulb Replacement . . . . . . . . . . 10-31
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Cargo Area . . . . . . . . . . . . . . . . . . . . 4-2
Center Console . . . . . . . . . . . . . . . . 4-1
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Roof Rack System . . . . . . . . . . . . 4-11
Top-Box Storage . . . . . . . . . . . . . . . 4-2
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-14
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-24
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-25
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System Infotainment . . . . . . . . . . . . . . . . . . . 7-1
Roof Rack . . . . . . . . . . . . . . . . . . . . 4-11T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-11
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . 2-14
TaillampsBulb Replacement . . . . . . . . . . 10-31
Text Telephone (TTY) Users . . . 13-6
Theft-Deterrent Systems . . . . . . . 2-17 Immobilizer . . . . . . . . . . . . . . . . . . . 2-17
Throttle, Adjustable . . . . . . . . . . . . 9-21
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Tires Buying New Tires . . . . . . . . . . . 10-58
Chains . . . . . . . . . . . . . . . . . . . . . . 10-63
Changing . . . . . . . . . . . . . . . . . . . 10-66
Designations . . . . . . . . . . . . . . . 10-46
Different Size . . . . . . . . . . . . . . . 10-60
Full-Size Spare . . . . . . . . . . . . . 10-77
If a Tire Goes Flat . . . . . . . . . . 10-64
Inflation Monitor System . . . . 10-53
Inspection . . . . . . . . . . . . . . . . . . 10-56
Messages . . . . . . . . . . . . . . . . . . . . 5-41
Pressure Light . . . . . . . . . . . . . . . . 5-22
Pressure Monitor System . . . 10-52
Rotation . . . . . . . . . . . . . . . . . . . . 10-56
Secondary Latch System . . . 10-75
Sidewall Labeling . . . . . . . . . . . 10-44 Tires (cont'd)
Terminology and
Definitions . . . . . . . . . . . . . . . . . 10-48
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . 10-61
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-62
Wheel Replacement . . . . . . . . 10-62
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-58
Winter . . . . . . . . . . . . . . . . . . . . . . 10-43
Top-Box Storage . . . . . . . . . . . . . . . . 4-2
Tow/Haul Mode . . . . . . . . . . . . . . . . 9-33
Tow/Haul Mode Light . . . . . . . . . . 5-21
Towing Driving Characteristics . . . . . . . . 9-60
Equipment . . . . . . . . . . . . . . . . . . . . 9-67
General Information . . . . . . . . . . 9-60
Recreational Vehicle . . . . . . . . 10-83
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-63
Trailer Sway Control (TSC) . . . 9-76
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-83
Traction
Control System (TCS)/StabiliTrak
®Light . . . . . . . . . . . . 5-22