2013 AUDI Q7 tow

• Secure the wheel with the large screw.
• Fold the cargo floor back down.
After using the inflatable spare wheel
The inflatable spare tire can be re-used as
long as it is not damaged and is not worn
down to the tread wear indicators~.&. .
When you let the air out of the inflatable
spare tire, it does not assume its folded shape
again for several hours. Until then, it cannot
be placed back in the spare wheel well and
stowed securely.
A WARNING
- Never use the spare tire if it is damaged
or if it is worn down to the tread wear in­
dicators.
- If the inflatable spare tire is more than 6
years old, use it only in an emergency
and with extreme caution and careful
driving .
- The inflatable spare tire is intended only
for temporary and short-term use .
It
should be replaced as soon as possible
with the normal wheel and tire.
- The tire pressure value for the inflatable
spare tire is located on the driver's side
B-pillar ~page284,
fig . 252.
-Maximum permissible speed is 50 mph
(80 km/h).
- Avoid full-throttle acceleration, heavy
braking, and fast cornering.
- When the air is let out of the inflatable
spare wheel, it does not assume its fold­
ed shape for several hours . Until then, it
cannot be placed back in the spare wheel
well and stowed securely.
- Never drive with more than one inflata­
ble spare tire.
- For technical reasons, the use of tire
chains on the inflatable spare tire is not
permitted. If it is necessary to drive with
tire chains, the inflatable spare wheel
must be mounted on the front axle in the
event of a flat in a rear tire. The newly
available front wheel must then be in­
stalled in place of the rear wheel with
What do I do now? 303
the flat tire. Installing the tire chain be­
fore mounting the wheel and tire is rec­
ommended.
- Loose items in the passenger compart­
ment can cause serious personal injury
during hard braking or in an accident.
Never store the inflatable spare tire or
jack and tools in the passenger compart­
ment.
(D Note
- The inflatable spare tire has been devel­
oped specifically for this vehicle model.
It must not be exchanged or used for
other vehicle models. Similarly, inflata­
ble tires from other vehicle models must
not be used.
- Normal summer or winter tires must not
be installed on the inflatable tire rim.
Inflating inflatable spare tire
• Remove the compressor from the luggage
compartment ~
page 302, fig. 261.
• Unscrew the valve stem from the spare tire.
• Screw the tire filler hose from the compres­
sor firmly onto the valve of the spare tire.
• Insert the plug from the compressor into an
outlet of the vehicle~
page 87.
• Switch the compressor on .
• Let the compressor run until the value
specified on the tire pressure label is
reached
~ page 284, fig. 252. Switch the
compressor off after running for 12 minutes
at the most -danger of overheating!
A WARNING
-
The compressor and the tire filler hose can
become extremely hot while they are run­
ning -danger of burns!
(D Note
Switch the compressor off after running
for 12 minutes at the most -danger of
overheating! Allow the compressor to cool
down for a few minutes before you use it
again .
•
•

304 What do I do now?
Changing a wheel
Before changing a wheel
Observe the following precautions for your
own and your passenger's safety when chang ­
ing a wheel .
• After you experience a tire failure, pull the
car well away from moving traffic and try to
reach
level ground before you stop ¢,& .
• All passengers should
leave the car and
move to a safe location (for instance, behind
the guardrail) ¢
A-
.. Engage the parking brake to prevent your
vehicle from rolling unintentionally ¢,& .
• Move
selector lever to position P <=> ,&.
• If you are towing a trailer: unhitch the trail­
er from your vehicle.
• Block the diagonally opposite wheel wi th
the folding chocks or other objects.
• Take the
jack and the inflatable spare tire
out of the luggage compartment
¢page 301.
11. WARNING
=
You or your passengers could be injured
while changing a whee l if you do not fol­
low these safety precautions :
- If you have a f lat tire,
move a safe dis­
tance off the road . Turn off the engine,
turn the emergency flashers on and use
other warning devices to alert other mo­
torists .
- Make sure that passengers wait in a safe
place away from the vehicle and well
away from the road and traff ic.
- To help prevent the vehicle from moving
suddenly and possibly slipping off the
jack, always fully set the parking brake
and block the wheel diagonally opposite
the wheel being changed with the fold­
ing chocks or other objects. When one
front whee l is lifted off the ground, plac­
ing the Auto mat ic Transmission in "P"
(Park) will
not prevent the vehicle from
moving .
-
-Before you change a wheel, be sure the
ground is level and firm. If necessary,
use a sturdy board under the jack.
- After installing the inflatable spare tire,
make sure that you replace the flat tire/
wheel in its storage area properly and
tighten the knurled retaining screw se ­
curely .
' Changing a wheel
When you change a wheel , follow the se­
quence described below step-by-step and in
exactly that order .
l. Activate the vehicle jack mode (only
vehicles with Adaptive Air Suspension)
¢ page 159.
2. Remove the decorative wheel cover* . For
more details see also ¢
page 305, Deco­
rative wheel covers
or ¢ page 305,
Wheels with wheel bolt caps.
3. Loosen the wheel bolts¢ page 305.
4. Locate the proper mounting point for the
jack and align the jack be low that point
¢ page 306.
5. Lift the car with the jack¢ page 306.
6. Remove the wheel with the flat tire and
then install the
inflatable spare tire
¢page 307 .
7. Tighten all whee l bolts lightly.
8.
Lower the vehicle with the jack .
9. Use the wheel bolt wrench and
firmly
tighten all wheel bolts¢ page 305.
10. Rep lace the decorative wheel cover*.
11. Deactivate the vehicle jack mode (only
vehicles with Adaptive Air Suspension)
¢page 159.
A WARNING
Always read and follow all WARNINGS and
inf ormat ion¢ .&.
in Raising the vehicle on
page
307 and ¢page 308.

314 Emergency situations
Emergency situations
General
This chapter is intended for trained emer­
gency crews and working personnel who
have the necessary tools and equipment to perform these operations.
Starting by pushing or
towing
Q;) Note
Your vehicle is equipped with an automatic
transmission. Consequently, the engine
cannot be started by pushing or towing.
Starting with jumper
cables
If necessary, the engine can be started by
connecting it to the battery of another vehi­
cle.
If the engine should fail to start because of a
discharged or weak battery, the battery can be
connected to the battery of
another vehicle,
using a
pair of jumper cables to start the en­
gine .
Jumper cables
Use only jumper cables of sufficiently large
cross section to carry the starter current safe­
ly. Refer to the manufacturer's specifications.
Use only jumper cables with
insulated termi­
nal clamps which are distinctly marked:
plus(+) cable in most cases colored red
minus(-) cable
in most cases colored black .
A WARNING
Batteries contain electricity, acid, and gas.
Any of these can cause very serious or fatal
injury. Follow the instructions below for
safe handling of your vehicle's battery.
- Always shield your eyes and avoid lean­
ing over the battery whenever possible. -
A discharged battery can freeze at tem­
peratures just below 32 °F (0 °C). Before
connecting a jumper cable, you must
thaw the frozen battery completely, oth­
erwise it could explode.
- Do not allow battery acid to contact eyes
or skin . Flush any contacted area with
water immediately .
- Improper use of a booster battery to
start a vehicle may cause an explosion.
- Vehicle batteries generate explosive gas­
es . Keep sparks, flame and lighted ciga­
rettes away from batteries.
- Do not try to jump start any vehicle with
a low acid level in the battery .
- The voltage of the booster battery must
also have a 12-Volt rating. The capacity
(Ah) of the booster battery should not be
lower than that of the discharged bat­
tery . Use of batteries of different voltage
or substantially different "Ah" rating
may cause an explosion and personal in­
jury.
- Never charge a frozen battery. Gas trap­
ped in the ice may cause an explosion.
- Never charge or use a battery that has
been frozen. The battery case may have
be weakened.
- Use of batteries of different voltage or
substantially different capacity (Ah) rat­
ing may cause an explosion and injury.
The capacity (Ah) of the booster battery
should not be lower than that of the dis­
charged battery.
- Before you check anything in the engine
compartment, always read and heed all
WARNINGS¢
page 255, Engine com­
partment.
@ Note
- Applying a higher voltage booster bat­
tery will cause expensive damage to sen­
sitive electronic components, such as
control units, relays, radio, etc.
- There must be no electrical contact be­
tween the vehicles as otherwise current
could already start to flow as soon as the
positive(+) terminals are connected. ..,.

316 Emergency sit uat ions
-Jumper cables must be long enough so
that the vehicles do not touch.
- When connecting jumper cables, make
sure that they cannot get caught in any
moving parts in the engine compart­
ment.
- Before you check anything in the engine compartment, always read and heed all
WARNINGS c>
page 255, Engine com­
partment.
({D Note
Improper hook-up of jumper cables can r u­
in the generator.
- Always connect POSITIVE( +) to POSI­
TIVE(+), and NEGATIVE( -) to NEGATIVE
( - ) ground post of the battery manager
control unit.
- Check that all screw plugs on the battery
cells are screwed in firmly. If not, tighten
plugs prior to connecting clamp on nega­
tive battery terminal.
- Please note that the procedure for con­
nec:t i ng a jumper cable as described
above applies spec ifically to the case of
you r vehicle being jump started. When
you are giving a jump star t to anothe r ve­
hicle, do
not connect the negat ive (-) ca­
ble to the negat ive (-) terminal on the
discharged battery@c>
fig. 2 74. In­
stead, securely connect the negative(-)
cable to e ither a solid metal component
that is firmly bolted to the engine block
or to the engine block itse lf. If the bat­
te ry that is being charged does not vent
to t he outside, escaping batte ry gas
could ignite and explode!
Emergency towing
with commercial tow
truck
General hints
Your Audi requires special handling for tow­
ing.
T he following information is to be used by
commercial tow truck operators who know
how to operate their equipment safely.
- Nev er tow your Audi , towing will cau se
damage to the engine and tr an smi ssion .
- Ne ver wrap th e safety chain s or winch ca­
ble s around the brak e lines.
- To pre vent unne ce ss ary damage, your Audi
mus t be tr an sp o rt ed with a flat bed tru ck.
- To load th e vehi cle on to th e flat b ed, use
the towing l oop found in the ve hicle to ols
an d att ach to th e front or rea r a ncho rage
i=> page 317 and c> page 317 .
& WARNING
--==
A vehicle being towed is not safe for pas-
sengers. Never allow anyone to ride in a
vehicle be ing towed, for any reason.
-

Front towing loop
Do not install the front towing loop until it is
needed.
Fig. 275 Right front bumper: Removing the cover
Fi g. 276 Right fron t bumper w ith out cover: Screwing
i n towing loop
The towing loop fits into the threaded hole lo­
cated on the right side of the front bumper
and covered by a cover when not in use.
.. Remove the towing loop from the vehicle
tool kit
c:> page 301.
.. Carefully remove the cover c:> fig. 275.
.. Screw the towing loop tightly into the
threaded hole as far as it will go
c:> fig . 276 .
When it is no longer needed, unscrew the
towing loop and put it back into the vehicle
toolkit . Be sure to have the towing loop stored
in the vehicle at all times .
_&, WARNING
If the towing loop is not screwed in as far
as it w ill go, the th read can pull out when
t he vehicle is towed -potential risk of an
accident.
Emergenc y situ ation s 31 7
Rear towing loop
Do not install the rear towing loop until it is
needed .
Fig . 277 Rear bumper: Cover
F ig. 278 Rear bumper: Screw ing in tow ing loop
On the right s ide of the rear bumper there is a
th readed hole for the towing loop. The
threaded hole is protected by a cover.
.,. Remove the tow ing loop from the vehicle
too l kit
c:> page 301 .
.. To release the cover from the bumper, press
it in by applying sho rt, sharp pressure to the
outer part
c:> fig . 277.
.. Screw the tow ing loop t ightly i nto the
threaded ho le as far as it wi ll go
c:> fig. 278.
Unscrew the towing loop again afte r use and
install the cover in the bumper. Return the
towing loop to the toolkit . Be sure to have the
towing loop stored in the vehicle at all times.
_&, WARNING
If the tow ing loop is not screwed in as far
as it will go, the thread can pull out when
the vehicle is towed -potent ia l risk of an
accide nt.

318 Emergency situations
loading the vehicle onto a flat bed truck
Fig . 27 9 Vehicle o n flat bed truck
Fr ont hook up
,,. Align the ve hicle with the centerline of the
car carr ier ramp.
,,. Attach the winch hook to the front towline
eye previously insta lled.
Rear hook up
,,. Align the vehicle with the centerline of the
car ca rrier ramp .
,,. Attach the winch hook to the rear towline
eye previously installed.
{!) Tips
C heck carefully to make sure the hook- up
is sec ure be fore moving the car up the flat­
bed truck ramp.
Lifting vehicle
lifting with workshop hoist and with
floor jack
T he vehicle may only be li~ed at the lifting
points illustrated .
Fig . 280 Front lifting po int
F ig . 281 Rear lift ing point
,,. Read and heed WARNING q ,,&. .
,,. Locate lifting poi nts q fig. 280 and
q fig. 281 .
,,. Adjust lifting arms of wo rks hop ho ist o r
floor ja ck to ma tc h veh icle lift ing po ints .
,,. Insert a rubber pad be tween the floo r ja ck /
workshop hoist and t he lift ing points.
If you mu st lift your vehi cle with a floor jack
to work underneath, be sure the vehicle is safely supported on stand s intended for this
purpose.
Front lifting point
T he lift ing po in t is loca ted o n the flo or pan re ­
i nforcemen t about a t the same leve l as the
jack mounting point
q fig. 280. Do not lift
the vehicle at the vertical sill reinforcement .
Rear lifting point
T he lifti ng poi nt is located o n the vert ic al rei n­
f o rcemen t of the lower s il l for the onbo ard
jac k
c> fig. 281.
lifting with vehicle jack
Refer to c:> page 306 .
A WARNING
---To re duce the risk of ser ious injury and
veh icle da mage.
- Always lift the vehicle only at the spe­
c ia l workshop hoist and floor jac k lift
po ints illust rated
c> fig. 280 and
c> fig. 281 .
- Fail ure t o lift the veh icle at these
po ints could cause the vehicle to tilt or ,...

designated seating position) and luggage
w eight ~&. .
Gros s Axle W eight Rating
The G ross Axle Weight Rating is the maximum
l oad that can be applied at each axle of the
vehicle
q .&. .
Vehicle capacit y weight
The vehicle capac ity we ight (max . load) is list­
ed on the driver 's side B-p illar.
Roof weight
The maximum permissible roof weight is 2 20
lb (100 kg ).
The roo f weight is made up o f
the we ight of the roof rack system and the
weight of the object be ing transported
q page 84, Loading the roof rack.
..&, WARNING
- The Gross Vehicle Weight Rat ing for yo ur
vehicle, found on the sa fe ty compliance
label on the driver's side B -pillar , must
never be exceeded under any circumstan­
ces. Exceeding the Gross Vehicle Weight
Rating of your vehicle is likely to damage
your vehicle, and such damage will not be covered by your Lim ited New Vehicle
Warranty . Exceeding the Gross Vehicle
We ight Rating will also change the per­
formance and handli ng characterist ics of
yo ur vehicle , which cou ld cause a crash
result ing in serious in jury or death.
- The Gross Vehicle Weight Rat ing for your
vehicle would be exceeded if yo ur vehicle
is simultaneous ly equipped with Pano r­
amic sliding sunroof; third-row seating;
trailer towing equipment (factory or
dealer-installed), and running boards
(dealer-installed) . UNDER NO CIRCUM­
STANCES MAY ALL SUCH ITEMS BE IN­
STALLED ON T HE SAME VEHICLE .
- The actual Gross Axle Weight Rat ing at
the front and rear axles shou ld not ex ­
ceed the perm iss ible weights, and their
combination must not exceed the G ross
Vehicle Weight Rat ing .
Gene ral in formation 32 1
-Exceeding perm iss ible weight ratings can
result in veh icle damage, acc idents and
personal injury.
([) Note
-The ve hicle capacity weight figu res apply
when the load is d istr ibuted evenly in the
vehicle (passengers and luggage). When
transport ing a heavy load in the luggage
compartment, carry the load as near to
the rear axle as poss ible so that the vehi­
cle's handling is not impaired .
- Do not exceed the maximum permissible
axle loads or the maximum gross veh icle
we ight. Always remember that the vehi­
cle's handling w ill be affected by the ex­
tra load. Therefore, ad just yo ur speed ac­
co rding ly.
- Always observe local regulat ions .
Dimensions
T he specifications refer to the basic model.
D ifferences may occur depending on the mod­
el type and op tions ordered , fo r example , tire
sizes .
Q) Note
When dr iv ing up steep ramps, on rough
r oads, over c urbs, etc. it is important to re ­
member that some parts of your vehicle,
such as spoi lers or exhaust system compo­
nents, may be close to the ground. Be
careful not to damage them .
•
•
I

Consumer Information
Warranty coverages
Your Audi is covered by the following war­
ranties :
- New Vehicle Limited Warranty
- Limited Warranty Against Corrosion Perfo-
ration
- Emissions Control System Warranty
- Emissions Performance Warranty
- California Emissions Con trol Warranty (USA
vehicles only)
- California Emissions Performance Warranty
(USA vehicles only)
Detailed information regarding your warran ­
ties can be found in your
Warranty & Mainte­
nance booklet .
Operating your vehicle
outside the U.S.A. or
Canada
Government regulations in the United States
and Canada require that automobiles meet
specific emission regulations and safety
standards. Therefore, veh icles built for the
U.S.A. and Canada differ from vehicles sold in
other countries .
If you p lan to take your vehicle outside the
continental limits of the United States or Can­
ada, there is the possibility that:
- unleaded fuels for vehicles with cata lytic
converter may not be available;
- fuel may have a considerably lower octane
rating . Improper fuel may cause engine
damage ;
- service may be inadequate due to lack of
proper service facilities, tools or testing
equipment ;
- replacement parts may not be readily availa­
ble.
- Navigation systems for vehicles built for the
U.S.A. and Canada will not necessari ly work
in Europe, and may not work in other coun­
tries outside North America .
Consumer Information 325
@ Note
Audi cannot be responsible for mechanical
damage that could result from inadequate
fuel, service or parts availab ility.
Audi Service Repair
Manuals and Literature
Audi Offic ial Factory Service Manuals and Lit ­
erature are published as soon as possible after
model introduction. Service Manuals and liter­
atu re are availabl e to order from the Audi
T echnical Literature Ordering Center at:
www.audi.techliterature.com
Maintenance
' General
Your vehicle has been designed to help keep
maintenance requirements to a minimum.
However, a certain amount of regular mainte­
nance is still necessary to assure your vehicle's
safety, economy and reliability . For detailed
vehicle maintenance consult your Warranty
&
Maintenance booklet.
Under difficult operating conditions , for ex­
ample at extremely low outside temperatures ,
in very dusty regions, when towing a tra iler
very frequently, etc., some serv ice work
shou ld be pe rformed between the intervals
specified. This applies particularly to:
- oil changes, and
- cleaning or replacing the air filter .
® For the sake of the environment
By regularly maintaining your vehicle, you
help make sure that emission standards
are maintained, thus min imizi ng adverse
effects on the environment .
Important considerations for you and
your vehicle
The increasing use of electronics , sophisticat­
ed fuel injection and emission contro l sys-
tems, and the genera lly increasing technica l ..,_
•
•