220
Error Messages
USB Flash Drive
Troubleshooting
USB Flash Drive
Error Message
Cause
Solution
FILE ERROR
The system cannot read the track(s).
Check the tracks in the USB flash drive. There is a possibility that the tracks have been damaged.
UNSUPPORTED
Appears when an unsupported device is connected.
If it appears when a supported device is connected, reconnect the device.
UNPLAYABLE FILE
Appears when the tracks in the USB flash drive are DRM or an unsupported format.
This error message appears for about 3 seconds, then plays the next song.
NO SONG
Appears when the USB flash drive is empty or there are no tracks in MP3, WMA, or AAC format in the drive.
Save tracks in MP3, WMA, or AAC format in the USB flash drive.
BAD USB DEVICEPLEASE CHECK OWNER'S MANUAL
Appears when the overcurrent protection feature of the system stops supplying power to USB because an incompatible device is connected.
Disconnect the device. Turn the audio system off, and turn it on again. Do not reconnect the device
that caused the error.
ERROR
Appears when the Internal USB ROM error occurs.
Try a different USB flash drive.
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222Reference Information
System InitializationThe navigation system must be initialized if power to the navigation system is interrupted for any reason (e.g., the battery was disconnected).Entering the Security CodeWhen you purchased the vehicle, you should have received a card with the navigation system security code and serial number. Keep this card in a safe place. If you lose the card, you must obtain the security code from your dealer. 1.Press the VOLUME button to activate the audio system.2.Enter the 5-digit security code
when
prompted using the radio
preset buttons.
Acquiring GPS InformationDepending on the length of time the power was interrupted, your system may require GPS initialization. If initialization is not necessary, the system proceeds directly to the Startup Confirmation screen. If the system fails to locate a sufficient number of satellites to locate your
position
within 10 minutes, the following
screen is displayed.
If you are experiencing GPS
reception problems:
2GPS System
P. 224
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224Reference Information
System LimitationsGPS SystemThe signals received from the GPS
satellites
are extremely weak (less than a
millionth of the strength of a local FM
station) and require an unobstructed view of sky. The GPS antenna is located in the dashboard.
The signal reception can
easily be
interrupted or interfered with by
the following:
•Metallic window tint on the front or side windows•Cell phones, PDAs, or other electronic devices docked in a cradle or lying loose on the dashboard•Remote starters or “hidden” vehicle tracking systems mounted near the navigation unit•Audio electronic devices mounted near the navigation unit•Trees, tall buildings, freeway overpasses, tunnels, or overhead electrical power wiresThe GPS is operated by the U.S. Department of Defense. For security reasons, there are certain inaccuracies built into the GPS for wh
ich the navigation
system must constantly compensate. This
can cause occasional positioning errors of up to several hundred feet.Address CalculationThe destination icon shows only the approximate location of a destination address. This occurs if the number of possible addresses is different from the number of actual addresses on a block. e.g., the address 1425 on a 1400 block with 100 possible addresses (because it is followed by the 1500 block) will be
shown
a quarter of the way down the
block by
the system. If there are only 25
actual addresses on the block, the actual
location of address 1425 would be at the end of the block.
DatabaseThe digitized map database reflects conditions as they existed at various points in time before production. Accordingly, your database may contain inaccurate or incomplete data or information due to the passage of time, road construction, changing conditions, or other causes. For example, some places/landmarks may be missing when you search the database because the name was misspelled, the place was improperly categorized, or a place/landmark is not yet in the database. This is also true for police stations, hospitals, and other public institutions.
Do
not rely on the navigation system if
you
need law enforcement or hospital
services.
Always check with local
information sources.
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226Reference Information
Client AssistanceResolving ProblemsIf you run into a specific issue that you cannot resolve, consult the following
help
resources: •For navigation system issues: 2Troubleshooting
P. 210
There are also FAQs
available online at
www.acuranavi.com
.
•For questions regarding HandsFreeLink, audio, or other systems that interact with the navigation system: 2Bluetooth® HandsFreeLink®
P. 174
•For traffic-related issues: 2Traffic
P. 212
•For reporting issues with the database or places/landmarks: 2Reporting Errors
P. 226
•Call Acura Client Services. 2Acura Client Services Contact Information
P. 226
Reporting ErrorsYou can help to improve database accuracy by reporting any errors
you encounter.
•Report errors in freeways and main “verified” roads shown in black on the map at
http://mapreporter.navteq.com/
dur-web-external/
.
•Please do not report errors in purple “unverified” roads. Maps for these areas are provided for reference only. 2Unverified Area Routing
P. 50
•Please do not report errors in places/landmarks, such as changes in business names. Information about points of interest are constantly being updated. An updated database is available for purchase, usually in the fall of each year. 2Obtaining a Navigation Update DVD P. 227•For vehicle position icon errors,
screen error messages, or other GPS-related errors:
2Troubleshooting
P. 210
2System Limitations
P. 224
Acura Client Services Contact InformationAcura Navi American Honda Motor Co., Inc.Acura Client Services Mail Stop 500-2N-7E 1919 Torrance Blvd. Torrance, CA 90501-2746 Tel: (800) 382-2238Visiting Your DealerIf you have a question that you cannot resolve using the available help resources, you can consult your dealer. Please identify the specific is
sue (e.g., error occurs when
you enter a specific a
ddress, when driving
on a certain road, or just when it’s cold) so that the service consultant can refer the issue to the factory so that a solution can be found. Be patient, the service consultant may be unfamiliar with your specific issue.
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228
Client Assistance
Traffic Information
Reference Information
Traffic InformationContinuously updated traffic information is available in major metropolitan areas across the 48 contiguous states and some cities in Canada. A list of coverage areas is available online. To find traffic information:1.Visit
www.acura.com/realtimetraffic
.
2.Select Real-Time Traffic on the TL.3.Click AcuraLink Real-Time Traffic.
Operation in Alaska, Hawaii, Canada, and Puerto RicoNavigation-equipped vehicles delivered to Alaska, Hawaii, Canada, and Puerto Rico are equipped with XM hardware, but XM broadcasting is not available. There are certain functions that rely on XM satellite signal coverage which are not available, including but not limited to AcuraLink and traffic/weather-related services. Unavailable menu options will appear gray on the LCD display. All roads displayed on the map screens are verified roads. Information in this manual relating to “unverified” roads or areas is not applicable.■XM® Radio■Map Coverage
Entering a destination address or place/landmark on another island may result in a screen caution message. This is because there are no ferry routes between islands in the database. If Street Name Guidance is set to ON, the street names will not be read out by
voice
guidance. This may change in a
future data
update.Shipping a Vehicle to
the U.S. Mainland
To receive XM audio, traffic, or weather information, you must
call XM and set up
an account at (800) 852-9696. To receive AcuraLink quick tips, contact Acura Client Services at (800) 382-2238, and ask them to activate your
AcuraLink unit.
■Address and Place Entry Screens■Puerto Rico
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232
Legal Information
User Agreements
Reference Information
any additional EULA terms accompanying the upgrade SOFTWARE.•TERMINATION Without prejudice to any other rights, ALPINE or MS may terminate this EULA if you fail to comply with the terms
and
conditions of this EULA. In such
event,
you must destroy all copies of
the SOFTWARE and all of its
component
parts.•INTELLECTUAL PROPERTY RIGHTS All title and intellec
tual property rights
in and to the SOFTWARE (including but not limited to any images, photographs, animations, video, audio, music, text and “applets,” incorporated into the SOFTWARE), the accompanying printed materials, and any copies of the SOFTWARE, are owned by MS, Microsoft Corporation,
their affiliates or
suppliers. The SOFTWARE is licensed, not sold. You may not copy the printed materials accompanying the SOFTWARE. All title and intellectual property rights in and to the content which may be accessed through use of the SOFTWARE is the property of the respective content owner and may be protected by applicable copyright or
other intellectual
property laws and treaties. This EULA grants you no rights to use such content. All rights not specifically granted under this EULA are reserved by MS, Microsoft Corporation, their affiliates and suppliers. Use of any on- line services which may be accessed through the SOFTWARE may be governed by the respective terms of use relating to such services. If this SOFTWARE contains documentation that is provided only
in electronic form,
you may print one copy of such electronic documentation.•TRADEMARKS This EULA does not grant you any rights in connection with any trademarks or service marks of ALPINE MS, Microsoft Corporation, their affiliates or suppliers.•PRODUCT SUPPORT Product support for the SOFTWARE is not provided by MS, its parent corporation Microsoft Corporation, or their affiliates or subsidiaries. For product support, please refer to ALPINE support number provided in the documentation for the DEVICE. Should you have any questions concerning this EULA, or if you desire to contact ALPINE for any other reason,
please refer to the address provided in the documentation for the DEVICE.•SOFTWARE TRANSFER ALLOWED BUT WITH RESTRICTIONS You may permanently transfer rights under this EULA only as part of a permanent sale or transfer of the Device, and only if the recipient agrees to this EULA. If the SOFTWARE is an upgrade, any transfer must also include all prior versions of the SOFTWARE.•EXPORT RESTRICTIONS You acknowledge that SOFTWARE is of US-origin. You agree
to comply with all
applicable international and national laws that apply to the SOFTWARE, including the U.S. Ex
port Administration
Regulations, as well as end-user, end- use and country destination restrictions issued by U.S. and other governments. For additional informa
tion on exporting
the SOFTWARE, see
http://
www.microsoft.
com/exporting/
.
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235
Voice Commands
Voice Commands
.................................. 236
Global Commands ...............................
236
Navigation Commands .........................
236
Climate Control Commands .................
238
Audio Commands ................................
239
Cellular Phone Commands ...................
241
Main Setup Screen Commands ............
242
On-Screen Commands .........................
242
Spelling Assistance ...............................
242
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236
Voice CommandsGlobal CommandsThe system accepts these commands on any screen.Help
(displays commands for current
screen) Display map
(equivalent to MAP)
Display menu
(equivalent to MENU)
Display information
(equivalent to INFO)
Display audio screen
(equivalent to
AUDIO)Back
(returns to previous screen)
Cancel
(equivalent to CANCEL)
What is today’s date?What time is it?
Navigation CommandsThe system accepts these commands on a map/guidance screen.Display menu
(if en route, displays the
Route screen) Display navigation
(if en route, displays
the Route screen)Display mapDisplay map guide
(when en route,
shows the next guidance point)Display information
(or Information)
Display audio screenCancelBackward
(or Back)
What time is it?What is today’s date?Help
(reads list of General and Map
Display Commands)■General Commands
Display current location
(shows current
latitude, longitude, and elevation)Display/Hide
(specify icon type):
ATMgas stationrestaurantpost officegrocery storelodging
(hotel, motel)
parking garageparking lotschoolhospitalfreeway exit informationtraffictraffic speedstraffic iconstraffic incidentsweatherweather iconsGo home 1Go home 2Messages Register the current location
(stores
current location in the Address Book)■Map Display Commands
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