2013 Acura TSX Navigation Manual

216

Troubleshooting
Miscellaneous Questions
Troubleshooting
Miscellaneous Questions
Problem
Solution
My clock frequently changes forward and backward by one hour.
The clock setting is automatically updated based on your GPS location. If you live and work on the boundary between two time zones, you can turn off this feature. 2Clock Adjustment
P. 58
The clock changes even when I am not driving near a time zone boundary.
The time zone boundaries are only approximated in the navigation system. Depending on the geography of the time zone boundary, the switch to a different zone can be erratic. 2Clock Adjustment
P. 58
My state does not observe daylight saving time. How do I turn off this feature?
Press the INFO/PHONE button. Select
Setup
> Other
> Clock Adjustment
, and set
Auto Daylight
to
OFF
.
2Clock Adjustment
P. 58
Daylight saving time has started, but the navigation system did not change time even though Auto Daylight is set to ON.
The automatic daylight saving time feat
ure does not work in regions where the
daylight saving time system has not been adopted.
The navigation system automa
tic daylight time feature
is not switching the navigation system clock on the correct dates.
Press the INFO/PHONE button. Select
Setup
> Other
> Clock Adjustment
, and set
Auto Daylight
to
ON
. Note that the automatic daylight saving time feature does not
work in regions where the daylight saving time system has not been adopted. 2Clock Adjustment
P. 58
The navigation system clock switched by one hour for no apparent reason.
You may be driving near a time zone boundary. 2Clock Adjustment
P. 58
My battery was disconnected or went dead, and the navigation system is asking for a code.
Your vehicle comes with a card that included the 5-digit security code and serial number. You should keep this card in a safe place outside your vehicle. If you cannot find it, see your dealer.
How do I change the interface language?
Press the INFO/PHONE button. Select
Setup
> Other
> Language
, and set the
language to
English
, Français
, or
Español
.
QRG

217
Error MessagesNavigation System
Error Message
Solution
Display temp is too high. System will shut down until display cools down.
This message appears briefly when the display temperature is too high. The navigation system turns off unti
l the display cools do
wn. The system turns
back on automatically
when the display cools down.
HDD access error. System reset.
The navigation system has difficulty readi
ng the HDD when the temperature is below
approximately -22°F. The navigation system starts up automatically when the display warms up.
Route has not been completed. Please try again from a different location.
This message appears when you are on a route to or from a new area that is not in the database. Try planning a different route to
or from a different lo
cation. If the error
persists, or is shown for a wide area, see your dealer.
Destination is not in this da
tabase version.
Please set
from map.
The destination was not found in the data
base. Try another destination nearby, or
select the destination from the map using the In
terface Dial. If the error persists, or is
shown for a wide area, see your dealer.
QRG
Troubleshooting

218

Error Messages
Disc Player
Troubleshooting
Disc Player
Error Message
Cause
Solution
BAD DISC PLEASE CHECK OWNERS MANUAL
Servo error
• Press the
E
(Eject) button and remove the disc, and check that the
error message is cleared.• Check that the disc is not damaged or deformed, and insert the disc again. 2Recommended Discs
P. 148
• If the error message
reappears, press the
E
button, and pull out
the disc.• Insert a different disc. If the new disc plays, there is a problem with the first disc.• If the error message repeats, or th
e disc cannot be removed, contact
your dealer. Do not try to forc
e the disc out of the player.
BAD DISCPLEASE CHECK OWNERS MANUALPUSH EJECT
Mechanical error
MECH ERROR
Mechanical error
CHECK DISC
Focus errorDisc violates copyrightDisc not supported
CHECK DISC LOAD
Load error
UNSUPPORTED
Track format not supported
• Current track will be skipped. The next supported track plays automatically.
HEAT ERROR
High temperature
• Turn the audio system off and allow the player to cool down until the error message is cleared.
QRG

219

Error Messages
iPod®
iPod®
Error Message
Cause
Solution
UNSUPPORTED
Appears when an unsupported iPod® is connected.
Update the iPod® software to the latest version.
CONNECT RETRY
Appears when the iPod® cannot be authenticated.
Reconnect the iPod®.
NO SONG
Appears when there are no tracks in the iPod®.
Store tracks in the iPod®.
QRG
Troubleshooting

220

Error Messages
USB Flash Drive
Troubleshooting
USB Flash Drive
Error Message
Cause
Solution
FILE ERROR
The system cannot read the track(s).
Check the tracks in the USB flash drive. There is a possibility that the tracks have been damaged.
UNSUPPORTED
Appears when an unsupported device is connected.
If it appears when a supported device is connected, reconnect the device.
UNPLAYABLE FILE
Appears when the tracks in the USB flash drive are DRM or an unsupported format.
This error message appears for about 3 seconds, then plays the next song.
NO SONG
Appears when the USB flash drive is empty or there are no tracks in MP3, WMA, or AAC format in the drive.
Save tracks in MP3, WMA, or AAC format in the USB flash drive.
BAD USB DEVICEPLEASE CHECK OWNER'S MANUAL
Appears when the overcurrent protection feature of the system stops supplying power to USB because an incompatible device is connected.
Disconnect the device. Turn the audio system off, and turn it on again. Do not reconnect the device
that caused the error.
ERROR
Appears when the Internal USB ROM error occurs.
Try a different USB flash drive.
QRG

221
Reference Information
System Initialization
..............................222
Entering the Security Code ....................
222
Acquiring GPS Information ....................
222
Startup Confirmation Screen .................
223
Map Matching ......................................
223
System Limitations
................................224
GPS System...........................................
224
Address Calculation ..............................
224
Database ..............................................
224
Client Assistance
....................................226
Resolving Problems ...............................
226
Reporting Errors ....................................
226
Acura Client Services Contact Information...
226
Visiting Your Dealer .............................
226
Map Coverage .....................................
227
Obtaining a Navigation Update DVD ....
227
Traffic Information ...............................
228
Operation in Alaska, Hawaii, Canada, Shipping a Vehicle to the U.S. Mainland
228
Legal Information
................................. 229
Copyrights ...........................................
229
User Agreements .................................
229
As required by the FCC ........................
234
and Puerto Rico..................................
228
QRG 2013 TSX

222Reference Information
System InitializationThe navigation system must be initialized if power to the navigation system is interrupted for any reason (e.g., the battery was disconnected).Entering the Security CodeWhen you purchased the vehicle, you should have received a card with the navigation system security code and serial number. Keep this card in a safe place. If you lose the card, you must obtain the security code from your dealer. 1.Press the VOLUME button to activate the audio system.2.Enter the 5-digit security code
when
prompted using the radio
preset buttons.
Acquiring GPS InformationDepending on the length of time the power was interrupted, your system may require GPS initialization. If initialization is not necessary, the system proceeds directly to the Startup Confirmation screen. If the system fails to locate a sufficient number of satellites to locate your
position
within 10 minutes, the following
screen is displayed.
If you are experiencing GPS
reception problems:
2GPS System
P. 224
QRG

223

System Initialization
Startup Confirmation Screen
Startup
Confirmation Screen
The Startup Confirmation screen is displayed when initialization has successfully completed. It is displayed every time you start your vehicle. Press
u
to
select
OK
to continue.
Map MatchingMap matching is the process of using the acquired GPS information to locate your position on the map screen. If you are on a mapped road, the name of the road is displayed along the bottom of the map screen when map matching is completed. Do not enter a destination until the road name is displayed. The system may initially show your location on a different street (e.g., in urban areas where streets are close together), may show an incorrect elevation, or may delay the display of the vehi
cle position icon at
intersections. This is
normal; the system
will correct itself while you drive.
QRG
Reference Information