FREQUENTLY ASKED QUESTIONS
QUESTION
ANSWER
SOLUTION
Some contacts are
duplicated in the list. The options for synchronizing contacts are synchronizing the contacts
on the SIM card, the contacts on the telephone, or both. When both
synchronizations are selected, some contacts may be duplicated. Select "Display SIM card contacts" or "Display
telephone contacts".
Contacts are not shown
in alphabetical order. Some telephones offer display options. Depending on the settings
chosen, contacts can be transferred in a specifi c order. Modify the display setting in the telephone
directory.
The system does not receive
SMS text messages. The Bluetooth mode does not permit sending SMS text messages to
the system.
The CD is ejected
automatically or is not
played by the player. The CD is inserted upside down, is unplayable, does not contain any
audio data or contains an audio format which the player cannot play.
- Check that the CD is inserted in the player the
right way up.
- Check the condition of the CD: the CD cannot
be played if it is too damaged.
- Check the content in the case of a recorded
CD: refer to the information and advice in the
"MUSIC MEDIA PLAYERS" section.
-
The audio system's CD player does not play DVDs.
- Some recorded CDs will not be played by
the audio system because they are not of the
correct quality. The CD has been recorded in a format that is not compatible with the
player (udf, …).
The CD is protected by an anti-pirating protection system which is not
recognised by the audio system.
There is a long waiting
period following the insertion
of a CD or connection of a
USB memory stick. When a new medium is inserted, the system reads a certain amount of
data (directory, title, artist, etc.). This may take from a few seconds to a
few minutes. This phenomenon is normal.
The CD player sound is
poor. The CD used is scratched or of poor quality. Insert good quality CDs and store them in suitable
conditions.
The audio equipment settings (bass, treble, ambiences) are unsuitable. Set the treble or bass level to 0, without selecting
an ambience.
321
QUESTION
ANSWER
SOLUTION
With the engine off, the
system switches off after
a few minutes of use. When the engine is switched off, the system's operating time depends on
the battery charge.
The switch-off is normal: the system switches to economy mode and
switches off to prevent discharging of the vehicle's battery. Start the vehicle's engine to increase the battery
charge.
Playback of my USB
memory stick starts only
after a very long wait
(around 2 to 3 minutes). Some fi les supplied with the memory stick may greatly slow down access
to reading the memory stick (multiplication by 10 of the catalogue time). Delete the fi les supplied with the memory stick
and limit the number of sub-folders in the fi le
structure on the memory stick.
When I connect my
iPhone as telephone and
to the USB port at the
same time, I am unable
to play the music fi les. When the iPhone connects automatically as a telephone, it forces the
streaming function. The streaming function takes the place of the USB
function which is then not useable, there is a period without sound of the
track being played with Apple
®
players. Disconnect and reconnect to the USB port (the
USB function takes priority over streaming).
When I connect my Apple
®
player or my BlackBerry ®
to the USB port, I have
alert messages on the
current consumption by
the USB port. When charging, the current consumption of these smartphones is greater
than the rating of the USB port, which is 500 mA.
FREQUENTLY ASKED QUESTIONS
05
343
In the contextual menu:
- select " Telephone mode
" to
transfer the call to the telephone.
- deselect " Telephone mode
" to
transfer the call to the vehicle.
In certain cases, the combined mode has to activated from the
telephone.
If the contact has been cut off, when you reconnect on returning to
the vehicle, the Bluetooth connection will be restored automatically
(depending on the compatibility of the telephone).
Combined mode
(to leave the vehicle without ending the call)
USING THE TELEPHONE
From the contextual menu,
select " DTMF tones
" and confi rm to
use the digital keypad to navigate in the
interactive voice response menu.
From the contextual menu,
select " Switch
" and conform to return
to a call left on hold.
Interactive voice response
Consultation call
349
FREQUENTLY ASKED QUESTIONS
QUESTION
ANSWER
SOLUTION
The quality of reception
of the radio station
listened to gradually
deteriorates or the stored
stations do not function
(no sound, 87.5 MHz is
displayed...). The vehicle is too far from the transmitter used by the station listened
to or there is no transmitter in the geographical area through which the
vehicle is travelling. Activate the RDS function to enable the system
to check whether there is a more powerful
transmitter in the geographical area.
The environment (hills, buildings, tunnels, basement car parks...) block
reception, including in RDS mode. This phenomenon is normal and does not indicate
a failure of the audio equipment.
The aerial is absent or has been damaged (for example when going
through a car wash or into an underground car park). Have the aerial checked by a CITROËN dealer.
Sound cut-outs of 1 to
2 seconds in radio mode. During this brief sound cut-out, the RDS searches for any frequency
permitting better reception of the station. Deactivate the RDS function if the phenomenon is
too frequent and always on the same route.
The traffi c announcement
(TA) is displayed. I do
not receive any traffi c
information. The radio station does not broadcast traffi c information. Tune to a radio station which broadcasts traffi c
information.
The stored stations are
not found (no sound,
87.5 MHz is displayed...). An incorrect waveband is selected. Press the BAND button to return to the waveband
on which the stations are stored.
QUESTION
ANSWER
SOLUTION
When streaming, the
sound cuts momentarily. Some telephones prioritise connection of the "hands-free" profi le. Delete the "hands-free" connection profi le to
improve streaming.
In "Random all" play,
not all of the tracks are
played. In "Random all" play, the system can only take into account up to
999 tracks.
With the engine off, the
audio system switches
off after a few minutes
of use. When the engine is switched off, the audio system operating time
depends on the battery charge.
The switch-off is normal: the audio system switches to economy mode
and switches off to prevent discharging the vehicle's battery. Start the vehicle's engine to increase the battery
charge.
The message "the audio
system is overheated"
appears on the display. In order to protect the installation if the surrounding temperature is too
high, the audio system switches to an automatic thermal protection mode
leading to a reduction of the volume or stopping of the playing of the CD. Switch the audio system off for a few minutes to
allow the system to cool.
FREQUENTLY ASKED QUESTIONS
357Alphabetical index
Daytime running lamps ................211, 214, 215
Deactivating DSC........................................ 184
Deactivating the passenger airbag ............. 190
Deadlocking ............................................58, 59
Defrosting ..............................................86, 100
Demisting ..............................................86, 100
Diesel ............................................................ 33
Diesel additive level .................................... 244
Diesel engine pre-heat warning lamp .......... 33
Dimensions ................................................. 259
Dipped beam ......................... 32, 144, 211, 212
Dipstick .................................................. 45, 241
Directional lighting .............................. 153, 154
Direction indicators ............. 180, 211, 214, 216
Doors emergency control ............................. 62
Driving economically .................................... 25
Driving positions (memorising) ..................... 80
Dynamic emergency braking ...................... 110
Dynamic stability control
(DSC) ..........................................39, 182, 184
EBA (Emergency braking assistance) ........ 182
EBFD ........................................................... 182
Eco-driving ................................................... 25
Economy mode ........................................... 225
Electronic brake force distribution
(EBFD) ...................................................... 182
Electronic engine immobiliser............... 61, 105
Electronic gearbox system .......... 25, 114, 120,
127, 224, 246Filling with fuel ......................................... 72-74
Fitting a wheel ............................................. 208
Fitting roof bars ........................................... 230
Fittings, boot ................................................. 92
Flashing indicators .............................. 150, 180
Foglamps, rear ............................ 146, 216, 217
Folding/
unfolding the door mirrors .......................... 86
Front foglamps .................... 146, 154, 211, 215
Front seats .............................................. 78 - 80
Fuel.......................................................... 25, 74
Fuel consumption .......................................... 25
Fuel filler cap ................................................. 72
Fuel filler flap ................................................. 72
Fuel gauge .................................................... 72Gearbox, automatic .....114, 116, 127, 224, 246
Gearbox, manual ................. 114, 115, 127, 246
Gear efficency indicator .............................. 124
Gear lever,
automatic gearbox .................................... 116
Gear lever,
manual gearbox ........................................ 115
G.P.S. .......................................................... 273
Guide-me-home .................................. 148, 150
EFG
H
Emergency boot release ............................... 64
Emergency call ........................... 181, 264, 265
Emergency starting ..................................... 223
Emergency warning lamps ......................... 180
eMyWay ................................................ 47, 267
Energy economy mode ............................... 225
Engine compartment ..........................238, 239
Engine compartment fusebox ..................... 219
Engine, Diesel .......................74, 239, 240, 253
Engine oil level indicator ....................... 45, 241
Engine, petrol ................................74, 238, 250
Engines ...............................................250, 253
Environment ..... 25, 60, 95, 100, 125, 224, 244Fuel tank.................................................. 72, 73
Fusebox, dashboard ................................... 220
Fuses ........................................................... 219
Halogen headlamps ............................ 211, 213
Hands-free kit .....................................290, 337
Hazard warning lamps .......................... 93, 180
Headlamp adjustment ................................. 152
Headlamps, directional ....................... 153, 211
Headlamp wash .................................. 156, 243
Head restraints, front .............................. 78, 81
Head restraints, rear ..................................... 85
Head-up display .......................... 131, 134, 136
Heated seats ................................................. 82
365Visual search
Maintenance - Technical data
Dimensions 259
Identification markings 260
Checking levels 241-244
- oil
- brake fluid
- power steering fluid
- coolant
- screenwash/headlamp wash fluid
Checking components 245-247
- air filter
- passenger compartment filter
- oil filter
- electric parking brake
- brake pads / discs
Changing bulbs 211-218
- front
- rear
12V battery 222-224
Load reduction, economy mode 225
Engine compartment
fuses 219, 221
Opening the bonnet 237
Petrol weights 251-252
Diesel weights 255 -258
Running out of fuel, Diesel 240
Under the bonnet, petrol 238
Under the bonnet, Diesel 239
Petrol engines 250
Diesel engines 253-254