2012 VOLKSWAGEN TRANSPORTER tow
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Acceleration can be stopped at any time by de-pressing the brake pedal or pressing the(@ or @ button on the multifunction steering wheel 302.
When driving through bends
While driving through bends, the radar sensor may sometimes lose the vehicle travelling ahead or may react to a vehicle in the next lane 242 !Al. In such situations, the vehicle might decelerate unnecessarily or not react to the vehicle in front. In this case the driver must override the adaptive cruise control (ACC) by depressing the accelerator, or interrupt the braking procedure by depressing the brake pedal or pressing or @ button on the multifunction steering wheel 302.
Driving in tunnels
The radar sensor function may be restricted in tun-nels. Switch off the adaptive cruise control (ACC) in tunnels.
Narrow vehicles and a zig-zag traffic situation
Narrow vehicles and vehicles travelling slightly to the left or right of your vehicle will only be recog-nised by the radar sensor once they have entered the radar range 242@ This applies in par-ticular to narrow vehicles such as motorbikes. If re-quired, brake the vehicle yourself.
Vehicles with special load or special equipment
Any load or accessories on other vehicles that pro-trude from the side, rear or over the roof of the ve-hicle may not be detected by the adaptive cruise control (ACC) .
Switch off the adaptive cruise control (ACC) when the vehicle ahead has special load or special equipment, or while overtaking vehicles of this kind. If required. brake the vehicle yourself.
When other vehicles change lanes
Vehicles that are very close when they move into your lane can only be detected by the radar sen-sors when they have moved into the sensor range. This means that the adaptive cruise control (ACC) may have a delayed reaction =>Fig. 243@]. If re-quired, brake the vehicle yourself.
Stationary vehicles
The adaptive cruise control (ACC) does not detect stationary objects during a journey, e.g. stationary traffic or a vehicle that has broken down.
306 I While driving
If a stationary vehicle is hidden behind a vehicle that has been detected by the adaptive cruise con-trol (ACC) and this vehicle turns off the road or changes lane, the adaptive cruise control (ACC) will not be able to react to the stationary vehicle 243 [Q]. If required, brake the vehicle your-self.
Oncoming vehicles and vehicles crossing your path
The adaptive cruise control (ACC) does not react to approaching vehicles or vehicles crossing your path.
Metal objects
Metal objects, such as tracks in the road or metal plates used in roadworks, can confuse the radar sensor and cause incorrect reactions from the adaptive cruise control (ACC) .
Possible radar sensor function impairments
The adaptive cruise control (ACC) will switch off temporarily if the radar sensor function is impaired, e.g. due to heavy rain, spray, snow, ice or mud. A corresponding message will appear on the instru-ment cluster display. Clean the radar sensors as required.
The adaptive cruise control (ACC) will automatical-ly be available again as soon as the radar sensors are no longer impaired. The message on the in-strument cluster display goes out, and the adaptive cruise control (ACC) can be reactivated.
Strong reflected radiation of the radar signal, e.g. in multi-storey car parks, can impair the function of the radar sensor.
Towing a trailer
The adaptive cruise control (ACC) operates with reduced dynamics when the vehicle is towing a trailer.
Overheated brakes
If the brakes overheat, e.g. following heavy braking or when driving down steep inclines for long peri-ods, the adaptive cruise control (ACC) may be de-activated temporarily. A corresponding message will appear on the instrument cluster display. lt is then not possible to activate the adaptive cruise control (ACC).
As soon as the temperature of the brakes has de-creased sufficiently, the adaptive cruise control (ACC) can be activated again. The message on the instrument cluster display goes out. If the mes-sage ACC not ava i 1 able does not go out for a long time, there is a fault. Go to a qualified work-shop. Volkswagen recommends using a Volkswa-gen dealership for this purpose.
Page 310 of 486
Volkswagen recommends that Front Assist is switched on at all times. Exceptions =>page 310, Temporarily switch off the front scan system (Front Assist) in the following situations.
Activating and deactivating the front scan system
The front scan system can be activated and deacti-vated using the Front Assist option in the As-sistant submenu of the Settings menu. A tick indicates that a driver assist system is switched on.
The advance warning and distance warning are deactivated as well when the front scan system is deactivated.
If the front scan system is deactivated, a confirma-tory symbol is shown in the instrument cluster dis-play =>page 308
Activating and deactivating the advanced warning
The advance warning can be activated and deacti-vated using the Front Assist option in the As-sistant submenu of the Settings menu.
Activating or deactivating the distance warning
Depending on the vehicle equipment, the distance warning can be activated and deactivated using the Front Assist option in the Assistant sub-menu of the Settings menu.
Volkswagen recommends that the distance warn-ing is switched on at all times.
following situations
r-T'n First read and observe the introductory l-J,::JJ information and safety warnings & on page 307.
The area monitoring system (Front Assist) should be switched off in the following situations due to system limitations => &:
• If the vehicle is being towed.
• If the vehicle is on a rolling road test bed.
• If the vehide is utilised in a capacity beyond us-age on public roads, e.g. off-road or racing.
• If the radar sensor is faulty.
310 I While drivtng
• On external force on the radar sensor, e.g. after a rear-end collision.
• In the event of multiple unwanted interventions.
• If the radar sensor is covered temporarily by any auxiliary equipment, e.g. auxiliary headlights.
• If the vehicle is being loaded onto a truck, car ferry or motorail train.
A WARNING
Failure to switch off Front Assist in the situa-tions mentioned can cause accidents and se-rious Injuries.
Page 312 of 486
System limits
r-('n First read and observe the Introductory L-J,:.U Information and safety warnings & on page 307.
The area monitoring system (Front Assist) has physical and system-related limits. The driver may therefore feel that, in certain circumstances, some Front Assist reactions occur unexpectedly or with a delay. You should therefore always be prepared to take full control of the vehicle if necessary.
The following conditions can prevent Front Assist from reacting, or cause a delay in its reaction:
• In tight bends.
• If the accelerator is fully depressed.
• If Front Assist is switched off or there is a fault.
• If TCS or ESC is switched off manually.
• If the ESC is taking corrective action.
• If there is a fault in several brake lights on the vehicle or on a trailer with an electrical connection to the vehicle.
• If the radar sensor is dirty or covered.
• If the vehicle is reversing.
• Under hard acceleration.
• In snow or heavy rain.
• In case of narrow vehicles, e.g. motorbikes.
• If vehicles are travelling slightly to the left or right of your vehicle.
• If vehicles are crossing in front of your vehicle.
• If there is oncoming traffic.
• In uncertain traffic situations.
• 1/Vhen loads or attachment parts on other vehi-cles protrude to the side, rear or above the normal dimensions of the vehicle.
COJ Introduction
This chapter contains information on the following subjects:
Indicator lamp ... .
Operation ....... .
Driving situations ..........•.............
313
314
315
The lane change assist system (Side As-
sist) provides assistance when checking
for traffic behind the vehicle.
The lane change assist system cannot be switched on if the factory-fitted towing bracket is electrically connected to the trailer. The lane change assist system must be switched off manually for non-fac-tory-fitted towing brackets.
The lane change assist system has been designed for use on surfaced roads only.
Additional information and warnings:
• Exterior views =<>page 5
• Volkswagen information system =<>page 24
• Accessories, modifications, repairs and renewal of parts =<>page 394.
3121 While drivmg
A WARNING
The Intelligent technology of the lane change assist system (Side Assist) cannot change the laws of physics or the system-related ve-hicle limitations. Always take care when us-Ing the lane change assist system as you could otherwise cause accidents or Injuries. The system Is not a substitute for the full concentration of the driver.
• Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic conditions.
• Your hands should always be on the steer-Ing wheel so that you can steer at any time.
• Pay attention to the visual displays in the exterior mirror housing and in the Instrument cluster display, and respond to the com-mands.
• The lane change assist system may react to special roadside structures, e.g. high or offset crash barriers. This can lead to error warnings. ,..
Page 317 of 486
• Towing a heavy/long trailer.
• The driver is distracted.
The Driver Alert System is reset when:
• The ignition is switched off.
• The driver seat belt is unfastened and the driv-er door is open.
• The vehicle is stationary for longer than 15 mi-nutes.
Adaptive chassis control (DCC)
ell! Introduction
This chapter contains information on the following subjects:
Indicator lamp ....
Function and operation .
Additional information and warnings:
317
318
• Accessories, modifications, repairs and renewal of parts (information stored in the control units) 394
Indicator lamp
The Driver Alert System is automatically reset in case of long slow drives (speed less than 65 kmlh (40 mph)). If the speed is increased, the system evaluates the driving behaviour again. <1
A WARNING
Setting the adaptive chassis control while the vehicle Is In motion can distract you from the road and lead to accidents.
m If the adaptive chassis control does not func-L!.J lion as described in this chapter, have the system checked at a qualified workshop. <1
rn First read and observe the Introductory infonmation and safety warnings & on page 317.
Lit up I Possible cause
I Fault in the adaptive chassis control (DCC).
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few seconds.
A WARNING
Failure to observe Illuminated warning lamps and text messages can lead to your vehicle breaking down In traffic, and can cause acci-dent and serious Injury.
• Never Ignore any Illuminated warning lamps or text messages.
Solution
Go to a qualified workshop and have the system checked.
A WARNING (Continued)
• Stop the vehicle as soon as possible and when safe to do so.
CD
Failure to observe illuminated indicator lamps and text messages can lead to your vehicle be-ing damaged.
Driver assist systems 317
Page 321 of 486
Function and control
Fig. 253 In the stowage compartment on the front passenger side: button for the tyre monitoring sys-tem.
l"'"""f'n First read and observe the Introductory l.-J,.:,LL Information and safety warnings & on page 318.
The tyre monitoring system uses data from the ASS sensors and other functions to check the speed of rotation and the rolling circumference of the individual wheels. The rolling circumference of the wheels changes, if the tyre pressure is too low. This is then shown by the tyre monitoring sys-tem ill in the instrument cluster.
The operation of the tyre monitoring system is im-paired:
• If the tyre pressure has been changed manual-ly.
• If the tyre has structural damage.
• If the vehicle Is loaded more heavily on one side.
• If the wheels on one axle are loaded more heavily, e.g. high load level.
• If snow chains have been fitted.
• If one wheel per axle has been changed.
• When driving with a heavy trailer attached.
• If you are driving under winter conditions or on unsurfaced roads.
• When driving fast with hard acceleration and braking manoeuvres.
Synchronising the tyre monitoring system
The tyre monitoring system will have to be re-synchronised after changing the tyre pressure, or after changing one or more wheels. This also ap-plies for changing the wheels, e.g. from the front to the rear, and for changing from summer tyres to winter tyres.
The saved values must be reset before the system can be resynchronised.
• Switch on the ignition, and while the vehicle is stationary
• Press and hold the =>Fig. 253 button until an acoustic confirmation signal is emitted.
• OR: with some vehicle equipment options, you can open menu option Tyre pressure in the in-strument cluster display and save the new tyre pressures there =>page 24.
Once the saved values have been reset, the sys-tem calibrates itself independently to the fitted tyres and the tyre pressures filled by the driver dur-ing normal vehicle operation. The calibrated values are adopted and monitored after a long journey at various speeds.
If the wheels are loaded more heavily than normal, e.g. if the vehicle is carrying heavy payload, the tyre pressure must be raised to the recommended full-load tyre pressure before synchronisation =>page 367.
m The tyre monitoring system stops working if l!.J there is a fault in the ESC or ASS =>page 269.
m When using snow chains, an incorrect dis-l!.J play may be shown as the snow chains in-crease the tyre circumference =>page 367.
Page 337 of 486
Action Indicator lamp Fig. 267
Attempt to switch on: lights up orange for approximately Attempt to switch on or off using button @ or@ when the battery in the remote con-trol is low. The auxiliary coolant heater is blocked bl.
2 seconds, then flashes green in very short intervals for an-other 2 seconds. The switch-on signal is not processed. Attempt to switch off: lights up orange for approximately 2 seconds, then turns red for another 2 seconds. The switch-off signal is not processed.
Attempt to switch on or off using button @ or@ when the battery in the remote con-trol is empty.
Flashes orange in very short intervals for approximately 5 seconds. The switch-on or switch-off signal is not pro-cessed.
•> If you are at the edge of the receiving range, the remote control may not be able to receive the confirmation signal from the sen-sor in the vehicle. If this is the case, the remote control will show a fault even though the supplementary heating system has ac-tually been switched on or off. Move closer to the vehicle and try pressing the corresponding button on the remote control again.
b) If the automatic switch-off for electrical consumers page 365 is activated or if the reserve level in lhe fuel tank page 340 has been reached, the auxiliary coolant heater may be blocked automatically.
Settings for remote control
The supplementary heating system is activated or deactivated by means of the remote control. The Start Time menu can be used to program the oper-ating duration and the heating level (auxiliary air heater) or the operating mode (auxiliary coolant heater).
• Press any button on the roof display to activate the roof display.
• Press and hold down the (ill) button for several seconds.
• Press the function button ...... or ,... as often as necessary until "REMOTE CONT." is displayed.
• Press the (ill) button to confirm.
• Press the function button ...... or ,... until the re-quired temperature or mode is displayed.
• Press the (ill) button to confirm the selected heating level or operating mode. The operating du-ration menu is displayed.
• Press the function button ...... or ,... until the re-quired operating duration is displayed.
• Press button @)to confirm the operating dura-tion. A summary of the settings is displayed.
Replacing the battery for the remote control
Auxiliary air heater: the battery is located on the back of the remote control underneath a cover 266 [ID. Pull off the cover® towards the rear.
Auxiliary coolant heater: the battery is located on the back of the remote control underneath a cover 267 [ID. Use a flat object, e.g. a coin, to turn the slot anti-clockwise in order to open the cover
®-
When changing the batteries, ensure you insert them the right way (poles) and that they are the same type
Range
The receiver is located in the vehicle interior. The remote control key has a range of several hundred metres when the battery is fully charged. The range of the remote control key can be considera-bly reduced by obstacles between the remote con-trol key and the vehicle, bad weather conditions, and a flat battery.
To achieve optimal range, hold the remote control vertically with the aerial 266 or 267 at the top. Do not hold the aer-ial with your fingers or the palm of your hand.
The distance between the remote control and the vehicle must be at least 2 metres.
CD
• The remote control contains electronic com-ponents. Protect the remote control from mois-ture, excessive vibration and direct sunlight.
• Unsuitable batteries can damage the remote control. Only replace discharged batteries with a new battery of the same voltage rating, size and specification.
Discharged batteries must be disposed of in W accordance with regulations governing the protection of the environment.
The battery in the remote control may contain W perchlorate. Please comply with legislation regarding disposal.
m Protect the remote control against inadver-L!.J tent operation in order to prevent the supple-mentary heater from being switched on uninten-
Air conditioning system I 337
Page 340 of 486
At the filling station
Filling the tank
o:n Introduction
This chapter contains information on the following subjects:
Indicator lamps and fuel gauge . . . . . . . . . . . . 341
Filling the tank with petrol or diesel . . . . . . . . . 342
Capacities . . . . . . . . . . . 343
Checks when filling the tank . . . . . . . . . . . . . . . 343
The fuel cap is located at the left-hand side of the vehicle.
Additional information and warnings:
• Exterior views 5
• Fuel 343
• Preparation for working in the engine ccmpart-ment page 350
A WARNING
Filling the tank incorrectly and incorrect han-dling of fuel can cause explosions, fire, seri-ous burns and other injuries.
• Always ensure that the tank cap is proper-ly closed, to prevent the evaporation and spillage of fuel.
• Fuel is highly explosive and inflammable and can cause serious burns and other inju-ries.
• Fuel can spill out if the engine is not switched off or the filler nozzle is not fully in-serted into the fuel filler neck when filling the tank. This could cause fire, explosions, seri-ous burns and other Injuries.
• When refilling with fuel, the engine , sup-plementary heating system(=> page 332) and the ignition must be switched off for security reasons.
• When filling the tank, always switch off your mobile telephone and two-way radio or any other radio equipment. Electromagnetic radiation can generate sparks which can in turn start a fire.
• Never get back into the vehicle while fill-ing the tank. If in exceptional cases you have to enter the vehicle, close the door and touch a metal object before touching the filler noz-zle again. This will remove any electrostatic
340 I While driving
A WARNING (Continued)
charge from you. Failure to do so could gen-erate a spark. Sparks can cause a fire when filling the tank.
• Never refuel or fill a spare canister near open flames, sparks or smouldering Items, e.g. cigarettes.
• Electrostatic discharge and electromag-netic radiation must be avoided when filling the tank.
• Follow all applicable safety information provided by the filling station when filling the tank.
• Never spill fuel in the vehicle or In the lug-gage compartment
A WARNING
For safety reasons, Volkswagen Commercial Vehicles does not recommend carrying a spare fuel canister In the vehicle. Fuel can spill out of the full or empty canister and catch fire, especially In the event of an acci-dent. This could cause explosions, fire and injuries.
• If, In exceptional circumstances, you have to transport a spare fuel canister, please note the following:
-When refilling never place the canister In or on top of the vehicle, for example In the luggage compartment or on the tall-gate. There may be an electrostatic charge during refilling causing the fuel fumes to Ignite.
-Always place the spare fuel canister on the ground.
-When filling a spare fuel canister, place the filler nozzle as far as possible Into the filler opening.
-If the spare fuel canister Is made of met-al, the filler nozzle must have constant contact with the canister In order to avoid static charging.
-Please follow all legislation concerning the use, stowage and transport of a spare fuel canister.
Page 348 of 486
![VOLKSWAGEN TRANSPORTER 2012 Owners Manual Refilling AdBiue®
Fig. 271 Behind the tank flap: filler cap of the Ad Blue tank unscrewed [A CD and attached in holder [[ ®. Fill the Ad Blue tank using a filler bottle [B@ or a filler nozzle C] @.](/manual-img/18/55785/w960_55785-347.png "VOLKSWAGEN TRANSPORTER 2012 Owners Manual Refilling AdBiue®
Fig. 271 Behind the tank flap: filler cap of the Ad Blue tank unscrewed [A CD and attached in holder [[ ®. Fill the Ad Blue tank using a filler bottle [B@ or a filler nozzle C] @.")
Refilling AdBiue®
Fig. 271 Behind the tank flap: filler cap of the Ad Blue tank unscrewed [A CD and attached in holder [[ ®. Fill the Ad Blue tank using a filler bottle [B@ or a filler nozzle C] @.
,....-.('n First read and observe the Introductory 1.-J=,U Information and safety warnings & on page 346.
To refill with Ad Blue®, park the vehicle on a level surface and not on any kind of incline. The tank level gauge may not detect the refill quantity cor-rectly if the vehicle is not parked on a level surface.
Do not fill fuel and AdBiue® at the same lime.
If a message about the Ad Blue® level appears on the instrument cluster display, refill with at least 7 litres of Ad Blue®. A smaller amount of refill is insufficient. if no message about the AdBiue® level appears on the instrument cluster display, use any quantity to refill the tank to the maximum level.
Opening the tank filler neck
• Opening the tank flap.
• Unscrew the cap of the tank filler neck =>Fig. 271 anticlockwise.
• Fit the cap of the filler neck into the holder]) @.
Use only Ad Blue® that complies with the stand-ard ISO 22241-1.
Refilling using a refill bottle
• Please read the manufacturer's notes and infor-mation on the refill bottle.
• Observe the expiry date.
• Remove the screw top of the refill bottle.
• Place the neck of the refill bottle =>Fig. 271 [ID @ vertically onto the tank filler neck and turn it clockwise hand-tight.
• Push the refill bottle towards the filler neck, press and hold down.
348 While driving
• Wait until the contents of the refill bottle have entered the Ad Blue® tank. Do not crumple up or damage the refill bottle!
• Unscrew the refill bottle anticlockwise and lift it carefully up and out =>CD.
• When the Ad Blue® tank is full, Ad Blue® will no longer flow out of the bottle and into the tank.
Refilling using a filler bottle
• Please read the manufacturer's notes and infor-mation on the container.
• Observe the expiry date.
• Use the integrated spout.
• Refill at least 7 litres of AdBiue®. A smaller amount of refill is insufficient.
• Do overfill the tank. The Ad Blue® tank is com-pletely filled when Ad Blue® reaches the top level of tank filler neck.
Refilling using a filler nozzle
• The procedure for refilling with an Ad Blue® filler nozzle =>Fig. 271 @]@) is the same as for refilling the fuel tank with fuel =>CD.
• The Ad Blue® tank is full as soon as the (proper-ly operated) filler nozzle clicks off for the first time =>CD.
Closing the tank filler neck
• Screw the cap onto the tank filler neck =>Fig. 271 clockwise until it clicks into place.
• Close the tank flap.