2012 VOLKSWAGEN TRANSPORTER tow

Closing the sliding/tilting roof manually
r-111 First read and observe the introductory L-J,.:.U information and safety warnings & on page 413.
• Take the screwdriver from the vehicle tool kit.
• Remove cover with the sliding/tilting roof rotary button. Use the flat blade of the screwdriver side-ways between the cover and the roof console and pull it downwards.
• Fit a commercially available hexagon key1) of the right size in the hexagon socket head bolt and push the hexagon key approximately 2 mm up-wards.
• Turn the hexagon key to close the sliding/tilting roof.
• Remove the hexagon key and fit the cover again. The cover should lie flush with the surround-ing parts.
• The sliding/tilting roof should be checked by a qualified workshop. The functioning and roll-back function of the sliding/tilting roof could malfunction if it is closed manually. Unlocking the selector lever lock manually
BSG- Fig. 292 Removing the cover of the gearshift gate.
r-111 First read and observe the introductory L-J,.:.lJ information and safety warnings & on page 413.
If the power fails in the vehicle (for example if the battery is discharged) and the vehicle has to be pushed or towed, the manual release mechanism must be used to put the selector lever in the N po-sition.
The manual release mechanism is located under the cover of the gearshift gate.
Preparation
• Apply the handbrake.
• Switch off the ignition.
< CD
;;;: "' 1) Not included in the vehicle toolkit.
Removing the cover of the gearshift gate
• Using one finger, reach into the selector lever gaiter at the indicated Fig. 292 (arrow) and pull the cover upwards out of the dash panel.
• Pull the cover up and over the selector lever
Unlocking the selector lever lock manually
• Push the yellow release lever to the rear and hold it there.
• Press the lock button G) on the selector lever and put the selector lever into position N.
A WARNING
Never move the selector lever out of the posi-tion P if the handbrake is not finnly applied. Otherwise the vehicle could move unexpect-edly if it is stopped on an incline, which could lead to accidents and serious injuries.
CD
The automatic gearbox will become damaged if the vehicle is allowed to roll for a long period of time or at a high speed (for example while be-ing towed) with the selector lever in position N and the engine switched off. Practical tips 415

Vehicle toolkit
CCll Introduction
This chapter contains information on the following subjects:
Stowage Contents 416 417
Observe any country-specific legislation when se-curing your vehicle in the event of a breakdown.
Additional information and warnings:
• Seat functions, passenger compartment 72
• Stowage =>page 150
• Preparation for working in the engine compart-ment page 350
• In an emergency =>page 411
• Changing a wheel 420
• Breakdown set =>page 425
Stowage
r-111 First read and observe the introductory L-J,::.U information and safety warnings & on page 416.
Model Stowage
A WARNING
In the event of a sudden driving or braking manoeuvre or accident, a loose vehicle tools container, breakdown set and spare wheel could be flung though the vehicle and cause severe injuries.
• Always ensure that the vehicle toolkit, breakdown set and spare wheel are secured safely in the vehicle.
A WARNING
Unsuitable or damaged tools in the vehicle tool kit can lead to accidents and injuries.
• Never work with unsuitable or damaged tools from the vehicle toolklt. The vehicle tooikit and the removable ball coupling for the towing bracket can be located in different places depending on the model.
Action
In the luggage compartment Loosen securing strap if necessarya)_ Multivan, California Beach possibly above the left-hand If necessary, loosen the bolt to remove rear wheel housing: the vehicle jack.
In the stowage compartment California Coast and Ocean on the rear of the bench sea V Open the stowage compartment. bed:
•I In vehicles with a 3-seat bench in the fourth row of seats, the 3-seat bench needs to be supported with the support rod so you can reach the vehicle toolkit , page 72
After using the vehicle jack, crank it back to its original position so that it can be stored safely. 416 I If and when

Contents
,...-'('n First read and observe the introductory L-J,:,JJ Information and safety warnings & on page 416.
The content of the vehicle tool kit is determined by the vehicle equipment level. The following de-scribes the maximum scope.
Fig. 293 Contents of the vehicle tool kit.
®
®
Contents of the tool kit =>Fig. 293
Screwdriver with hexagon socket in the handle for slackened wheel bolts. The screw-driver blade is reversible. The screwdriver is located in the box spanner.
Adapter for the anti-theft wheel bolts. Volkswagen Commercial Vehicles recommends you carry the wheel bolt adapter in the vehicle tool kit at all times. The code number of the anti-theft wheel bolt is stamped on the front of the adapter. You will need this num-ber to replace the adapter if lost. Make a note of the code number for the anti-theft wheel bolt and keep it in a safe place-but not inside the vehicle.
Removable towing eye.
Wire hook for pulling off the centre covers, wheel covers, the wheel bolt caps and the cover for the screw-in towing eye at front.
Box spanner for wheel bolts.
Vehicle jack. Before you return the vehicle jack to the tool box, fully wind in the claw. To stow the vehicle jack securely the crank lever must be braced against the side of the jack.
Vehicle jack: maintenance
There are no maintenance cycles for the vehicle jack. Grease it with universal lubricant when nec-essary. Hubcaps
COl Introduction
This chapter contains information on the following subjects:
Centre cover ... .
Wheel cover .. . Wheel bolt caps ..
418 419 419
Additional information and warnings:
• Cleaning and caring for the vehicle exterior =>page 380
• Vehicle tool kit =>page 416
• Changing a wheel =>page 420
• Breakdown set =>page 425
Practical tips I 417

Checklist (Continued)
8. VI/hen towing a trailer, unhitch the trailer from the vehicle and park it properly.
9. Remove any items of luggage from the lug-gage compartment.
10. Remove the spare wheel and vehicle tools from the vehicle.
11. Remove the hubcaps =>page 417.
Wheel bolts
Fig. 297 Loosening the wheel bolts for changing the wheels.
r-"f"'n First read and observe the Introductory l.-J,:..LJ Information and safety warnings & on page420.
Only the spanner delivered with the vehicle should be used to loosen the wheel bolts.
Only loosen the wheel bolts by approximately one turn before raising the vehicle with the vehicle jack.
If the wheel bolt is very tight, you may be able to loosen it by pushing down the end of the spanner carefully with your foot. Hold on to the car for sup-port and take care not to slip.
Loosening the wheel bolts
• Fit the box spanner over the wheel bolt as far as it will go =>Fig. 297.
• Hold the end of the box spanner and turn the wheel bolt one turn anticlockwise => &.
Loosening the anti-theft wheel bolt
The anti-theft wheel bolt must be bolted into posi-tion =>Fig. 298@ or@ on wheels with a wheel cover. Otherwise, it will not be possible to fit the wheel cover.
A WARNING
Ignoring any of the Items on this Important safety checklist can lead to accidents and se-vere Injuries.
• Always follow the Instructions In the checklist and observe the general safety pro-
Fig. 298 Tyre valve G) and locations of the anti-theft wheel bolt@ or@
• Take the adapter for anti-theft wheel bolts out of the vehicle toolkit.
• Insert the adapter into the anti-theft wheel bolt. Push it in as far as it will go.
• Insert the box spanner into the adapter as far as it will go.
• Hold the end of the box spanner and turn the wheel bolt one turn anticlockwise => &.
Important information about the wheel bolts
The design of the wheel rims and wheel bolts is matched to the factory-fitted wheels. If different rims are fitted, the correct wheel bolts with the right length and correctly shaped bolt heads must be used. This ensures that wheels are fitted securely and that the brake system works properly.
In certain circumstances, wheel bolts from a vehi-cle of the same model series may not be used.
Tightening torque for the wheel bolts
The tightening torque for wheel bolts for steel and alloy wheels is 180 Nm. The tightening torque should be checked with a torque wrench immedi-ately after changing a wheel. .,.
Practical tips 421

Lifting the vehicle with the jack
Fig. 299 Jacking points.
Fig. 300 On the left side of the vehicle: jack fitted at the front [AI and at the rear [ID.
r-('n First read and observe the introductory l.,...Jc.ll information and safety warnings & on page 420.
The jack may be applied only at the jacking points shown (markings on the body) '*Fig. 299.
• Front jacking point: web under the vehicle, at a distance approx. of 9 cm (dimension x) from the outer edge of the vehicle 300
• Rear jacking point: web under the vehicle, at a distance approx. of 15 cm (dimension y) from the outer edge of the vehicle 300 [ID.
The jack may be applied only on this rib.
Always use the jacking point closest to the wheel you are working on &.
Checklist
To ensure your own safety and the safety of your passengers, observe the following actions in the specified order &:
1. Find a firm and level surface suitable for lift-ing the vehicle.
2. Stop the engine, select a gear of the manual gearbox or move the selector lever of the dual clutch gearbox DSG® to position P '*page 260, and apply the handbrake 269.
3. Chock the wheel diagonally opposite using the collapsible chocks or other suitable ob-jects.
4. When towing a trailer, unhitch the trailer from the vehicle and park it properly.
5. Loosen the wheel bolts on the wheel that is being changed 421.
6. Find the jacking point under the vehicle '*Fig. 299 which is closest to the wheel that is being changed. .,.
Practical tips I 423

• Clean the area around the fastening holes of the spare wheel.
• Position the spare wheel.
• Insert the anti-theft wheel bolt using the adapter at position 298 @or® and tighten it slight-ly.
• Screw in all the other wheel bolts in a clockwise direction and use the box spanner to tighten them gently.
• Lower the vehicle with the jack.
• Use the box spanner to tighten all the wheel bolts securely in a clockwise direction &. Do not tighten the bolts in clockwise or anticlockwise se-quence. Tighten them in diagonal sequence.
• Fit the cover caps, centre covers or wheel cov-ers 417.
After changing a wheel
rl'l1 First read and observe the Introductory L-.lo:.ll Information and safety warnings & on page 420.
• If necessary, clean the vehicle tools and stow them safely in the vehicle 416.
• Stow the spare wheel or the removed wheel safely under the vehicle.
Breakdown set
CQJ Introduction
This chapter contains information on the following subjects:
Storing . . . . . . . . . . . . . . . . . . . . 426
Contents of the breakdown set . . . . . . . . . . . . 427 Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . 427
Sealing and inflating tyres . . . . • . . . . . . . 428
Test after driving for 10 minutes . . . . 429
You can use the breakdown set (tyre mobility set) to safely seal any tyre damage caused by foreign bodies or punctures (up to 4 mm (0.16 Inches) in diameter). Do not remove foreign objects (e.g. screws or nails) from the tyrel
Once the sealant has been added to the tyre, the tyre pressure must be checked again after approxi-mately 10 minutes of driving.
,A WARNING
Incorrect torque or incorrect use of wheel bolts can lead to a loss of control of the vehi-cle, cause accidents and serious Injuries.
• Always keep all wheel bolts and threads In the wheel hubs clean and free from oil and grease. The wheel bolts must be easy to turn and be tightened to the specified torque.
• The hexagonal socket In the screwdriver handle should only be used for turning wheel bolts, not use for loosening or tightening them. • The tightening torque of the wheel bolts should be checked immediately with a torque wrench opage 421.
• The damaged wheel should be replaced as soon as possible.
m In vehicles with a tyre monitoring system, the L!..J system may have to "re-learn" if new tyres are fitted 318. Seek expert assistance if more than one vehicle tyre is damaged. The breakdown set is only de-signed for filling one tyre.
Only use the breakdown set if the car is parked in a safe place, you are familiar with the required ac-tions and safety procedures, and you have access to the correct breakdown set. Seek expert assis-tance if this is not the case.
The tyre sealant must not be used:
• If the rim is damaged.
• If the outside temperature is below -2o•c (-4 ·F).
• If there are cuts or punctures in the tyre that are larger than 4 mm. .,.
Practical tips 425

• If the tyre pressure is very low or the tyres are flat.
• If the use-by date on the tyre filler bottle has ex-pired.
Additional information and warnings:
• Vehicle key set 36
• Seat functions, front 69
• Stowage 150
• Braking, stopping and parking =>page 269
• Wheels and tyres 367
• In an emergency 411
• Hubcaps 417
A WARNING
Using the breakdown set can be dangerous, especially if the tyres are inflated at the road-side. Please note the following points In or-der to reduce the risk of serious injuries:
• Stop the vehicle as soon as possible and when safe to do so. Park the vehicle at a safe distance from moving traffic in order to fill the tyre.
• Check that the surface the vehicle is parked on is level and firm.
• All passengers, and children in particular, must be at a safe distance and away from your area of work.
• Switch on the hazard warning lights to warn other road users.
• The breakdown set should only be used if you feel confident with carrying out the pro-cedure. If not, seek expert assistance.
Storing
rT'n First read and observe the introductory L-W.I information and safety warnings & on page 425.
Model
Multivan
California
426 I If and when
A WARNING (Continued)
• Tyres repaired with the breakdown set are intended for temporary, emergency use only. They should only be used until you can reach the nearest qualified workshop.
• Tyres that have been repaired using the breakdown set should be replaced as soon as possible.
• Sealant Is hazardous to health and must be washed off Immediately if it gets onto the skin.
• The breakdown set must be stored out of the reach of children.
• Never use a vehicle jack, even If it Is ap-proved for the vehicle.
• Always switch off the engine, apply the handbrake and move the selector lever to the position P or select a gear on a manual gear-box In order to reduce the risk of unintended vehicle movement.
A WARNING
Tyres that have been filled with sealant will not handle In the same way as a standard tyre.
• Never drive faster than 80 km/h (50 mph).
• Avoid full acceleration, sudden braking and fast driving through bends In the road.
• Drive for just 10 minutes at no more than 80 km/h (50 m ph) and then check the tyre.
Dispose of used or out-of-date sealant in ac-W cordance with legal requirements.
m You can get a new tyre filler bottle from a L!:J Volkswagen Commercial Vehicles dealership.
m Observe the separate instructions from the l!:J manufacturer of the breakdown set. <1
The breakdown set can be located in different pla-ces depending on the model.
Stowage
In the drawer in the 3-seat bench or in the drawer of the rear left single seat.
Behind the load-through hatch cover on the side of the bench seat/bed. <1

Contents of the breakdown set
Fig. 302 The breakdown set.
r--T'n First read and observe the introductory L-L::.U information and safety warnings & on page 425.
The breakdown set consists of the following com-ponents 302:
Preparation
r--T'n First read and observe the introductory L-L::.U information and safety warnings & on page 425.
The steps should only be carried out in the speci-fied order.
Checklist
The following actions must always be carried out in the given order in preparation for filling a tyre &:
1. If you get a flat tyre, park your vehicle on a firm and level surface at a safe distance from the flow of traffic.
2. Apply the handbrake firmly 269.
3. With a DSG® dual clutch gearbox, move the selector lever to position P 260.
4. Manual gearbox: select a gear 263.
5. Stop the engine and remove the key from the ignition 257.
6. Ensure that all vehicle occupants exit the vehicle and go straight to a safe place, e.g. behind the safety barrier.
1) Could also be integrated in the compressor.
CD Valve core extractor
® Sticker with the maximum permitted speed "max. 80 km/h" or "max. 50 mph"
@ Filler hose with plug
@ Air compressor
® Tyre filler hose
® Tyre pressure display 1 l
0 Air bleed screw2l
® On/off switch
® 12-volt plug
@ Tyre filler bottle with sealant1l
® Spare valve core
There is a slot on the lower end of the valve insert extractor CD for the valve insert. This is required for extracting and fitting the tyre valve. This also applies to the spare valve core @. 7. Switch on the hazard warning lights and po-sition the warning triangle 411. Ob-serve any legal requirements.
8. Check whether the puncture can be re-paired with the breakdown set 425.
9. When towing a trailer, unhitch the trailer from the vehicle and park it properly.
10. Remove any items of luggage from the lug-gage compartment.
11. Take the breakdown set out of the luggage compartment.
12. Take the sticker 302 ®from the breakdown set and stick it on the dash pan-el within the driver's field of vision.
13. Do not remove foreign objects (e.g. screws or nails) from the tyre.
A WARNING
Ignoring any of the items on this important safety checklist can lead to accidents and se-vere Injuries. ,..
2) This function may be carried out by a button in the compressor instead.
Practical tips 427