2012 TOYOTA VERSO S Owners Manual

5When trouble arises
417
VERSO-S_EE
5-1. Essential information
Emergency flashers .......... 418
If your vehicle needs to
be towed ......................... 419
If you think something is
wrong .............................. 427
Fuel pump shut off
system ............................ 428
5-2. Steps to take in an
emergency
If a warning light turns
on or a warning buzzer
sounds... ........................ 429
If you have a flat tire
(vehicles with a
spare tire) ....................... 442
If you have a flat tire
(vehicles with an
emergency tire
puncture repair kit).......... 455
If the engine will not
start ................................ 472
If the shift lever cannot
be shifted from P ............ 475
If the shift lever cannot
be shifted ........................ 476
If you lose your keys ......... 477If the electronic key does
not operate properly ....... 478
If the battery is
discharged ...................... 482
If your vehicle
overheats ........................ 489
If you run out of fuel and
the engine stalls.............. 492
If the vehicle becomes
stuck ............................... 494
If your vehicle has to
be stopped in an
emergency ...................... 496

418
VERSO-S_EE
5-1. Essential information
Emergency flashers
NOTICE
To prevent battery discharge
Do not leave the emergency flashers on longer than necessary when the
engine is not running.
Use the emergency flashers if the vehicle malfunctions or is
involved in an accident.
Press the switch to flash all
the turn signal lights. To turn
them off, press the switch
once again.

5
419
5-1. Essential information
When trouble arises
VERSO-S_EE
If your vehicle needs to be towed
Before towing
The following may indicate a problem with your transmission. Contact
any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional before towing.
The engine is running but the vehicle will not move.
The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle towed by
any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional, such as a commercial towing service,
using a lift-type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/pro-
vincial and local laws.

420 5-1. Essential information
VERSO-S_EE
Emergency towing
If a tow truck is not available in
an emergency, your vehicle may
be temporarily towed using a
cable or chain secured to the
emergency towing eyelet(s).
This should only be attempted
on hard surfaced roads for short
distances at low speeds.
A driver must be in the vehicle to
steer and operate the brakes.
The vehicle’s wheels, drive train,
axles, steering and brakes must
be in good condition.
For vehicles with a Multidrive,
only the front towing eyelet may
be used.

5
421 5-1. Essential information
When trouble arises
VERSO-S_EE
Installing towing eyelet
Press and hold the left side of
the eyelet cover while removing
the cover with a flathead screw-
driver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench.
STEP1
STEP2
STEP3

422 5-1. Essential information
VERSO-S_EE
Towing with a sling-type truck
Do not tow with a sling-type truck
to prevent body damage.
Towing with a wheel-lift type truck
From the front
Release the parking brake.

5
423 5-1. Essential information
When trouble arises
VERSO-S_EEFrom the rear
Vehicles with a Multidrive: Use a
towing dolly under the front
wheels.
Except vehicles with a Multidrive:
We recommend using a towing
dolly under the front wheels.
Vehicles without a smart entry &
start system: When not using a
towing dolly, turn the engine
switch to the “ON” position (vehi-
cles with a multi-mode manual
transmission) or the “ACC” posi-
tion (vehicles with a manual
transmission) and shift the shift
lever to N.
Vehicles with a smart entry & start
system: When not using a towing
dolly, turn the “ENGINE START
STOP” switch to IGNITION ON
mode (vehicles with a multi-mode
manual transmission) or ACCES-
SORY mode (vehicles with a
manual transmission) and shift
the shift lever to N.

424 5-1. Essential information
VERSO-S_EE
Using a flatbed truck
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be
damaged.
Before emergency towing
Release the parking brake.
Shift the shift lever to N.
Vehicles without a smart entry & start system: Turn the engine
switch to the “ACC” (engine off) or “ON” (engine running) position.
Vehicles with a smart entry & start system: Turn the “ENGINE
START STOP” switch to ACCESSORY (engine off) or IGNITION
ON (engine running) mode.
Emergency towing eyelet location
The emergency towing eyelet is in the tool tray (vehicles with a spare tire) or
the tool box (vehicles with an emergency tire puncture repair kit).
(P. 442, 455)
STEP1
STEP2
STEP3