2012 TOYOTA HIGHLANDER key

520 5-1. Essential information
Emergency towingIf a tow truck is not available, in an emergency your vehicle may be
temporarily towed using a cable or chain secured to the emergency
towing eyelet(s). This should only be attempted on hard surfaced
roads for short distances at low speeds.
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
Towing eyelets
■Emergency towin g procedure
Release the parking brake.
Shift the shift lever to N.
Vehicles without smart key system:
Turn the engine switch to “ACC” (engine off) or “ON” (engine run-
ning) position.
Vehicles with smart key system:
Turn the “ENGINE START STOP” switch to ACCESSORY (engine
off) or IGNITION ON (engine running) mode.
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5
When trouble arises
527
5-1. Essential information
Fuel pump shut off system
Follow the procedure below to restart the engine after the system is
activated.Vehicles without smart key systemTurn the engine switch to the “ACC” or “LOCK” position.
Restart the engine.
Vehicles with smart key system Turn the “ENGINE START STOP” switch OFF.
Restart the engine.
NOTICE
■Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
To minimize the risk of fuel leakage when the engine stalls or an air-
bag inflates upon collision, the fu el pump shut off system stops sup-
plying fuel to the engine.
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534 5-2. Steps to take in an emergency
*1: Open door warning buzzer:The open door warning buzzer sounds to alert one or more of the doors is
not fully closed (with the vehicle having reached a speed of 3 mph [5 km/h]).
*2: Driver's and front passenger’s seat belt reminders:
The driver’s and front passenger’s seat belt reminders sound to alert the
driver and front passenger that his or her seat belt is not fastened. These
buzzers sound for 10 seconds after the vehicle has reached a speed of at
least 12 mph (20 km/h). Then, if the seat belt is still unfastened, the buzzer
will sound in a different tone for 20 more seconds.
*3: Vehicles without navigation system
*4: Vehicles with navigation system
*5: Refer to the separate “Scheduled Maintenance Guide” or “Owner’s ManualSupplement” for the maintenance interval applicable to your vehicle.
■ Key reminder buzzer (vehic les without smart key system)
The buzzer indicates that the key has not been removed with the engine off
and the driver’s door opened.
■ Open moon roof reminder buzzer (vehicles with mult i-information dis-
play)
The buzzer indicates that the moon roof is not fully closed with the engine off
and the driver’s door opened.
■ Front passenger detect ion sensor and passenger seat belt reminder
● If luggage is placed on the front passenger seat, the front passenger
detection sensor may cause the warning light to flash, even if a passen-
ger is not sitting in the seat.
● If a cushion is placed on the seat, the sensor may not detect a passen-
ger, and the warning light may not operate properly.
■ Engine oil replacement re minder light (U.S.A. vehicles without multi-
information display)
The engine oil replacement reminder light will come on and flash at approxi-
mately 4500 miles (7200 km) after an oil change. When the distance driven
after an oil change exceeds approximately 5000 miles (8000 km), the light
will come on and remain on.

536 5-2. Steps to take in an emergency
The tire pressure warning system may be disabled in the following condi-
tions:
(When the condition becomes normal, the system will work properly.)
●If electronic devices or facilities using similar radio wave frequencies
are nearby.
●If a radio set at similar frequencies is in use in the vehicle.
●If a window tint that affects the radio wave signals is installed.
●If there is a lot of snow or ice on the vehicle, in particular around the
wheels or wheel housings.
●If non-genuine Toyota wheels are used. (Even if you use Toyota
wheels, the tire pressu re warning system may not work properly with
some types of tires.)
●If tire chains are used.
●If the spare tire is in a location subject to poor radio wave signal
reception.
●If a large metallic object which can interfere with signal reception is
put in the luggage room.
■If the tire pressure warning light frequently comes on after blinking
for 1 minute
Vehicles without smart key system
If the tire pressure warning light comes on after blinking for 1 minute fre-
quently when the engine switch is turned to the “ON” position, have it
checked by your Toyota dealer. Vehicles with smart key system
If the tire pressure warning light comes on after blinking for 1 minute fre-
quently when the “ENGINE START STOP” switch is turned to IGNITION
ON mode, have it checked by your Toyota dealer.

542 5-2. Steps to take in an emergency
Taking out the spare tireOpen the center deck board and
remove the cover.
Remove the cover.
If it is difficult to remove the
cover, you can use the key.
Attach the adapter socket (for
removing a spare tire) to the
spare tire clamp bolt.
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554
5-2. Steps to take in an emergency
If the engine will not star t
If the engine still does not start after following the correct starting
procedure (P. 170, 174) or releasing the steering lock ( P. 172,
175), confirm the fo llowing points.
■The engine will not start even when the starter motor oper-
ates normally.
One of the following may be the cause of the problem.
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● The engine may be flooded.
Try to restart the engine once more following correct starting
procedures. ( P. 170, 174)
● There may be a malfunction in the engine immobilizer system
(if equipped). ( P. 11 3 )
■ The starter motor turns over slowly, the interior lights and
headlights are dim, or the horn does not sound or sounds at
a low volume.
One of the following may be the cause of the problem.
●The battery may be discharged. ( P. 560)
● The battery terminal connec tions may be loose or corroded.
■ The starter motor does not turn over (vehicles with smart
key system).
The engine starting system may be malfunctioning due to an
electrical problem such as an open circuit or a blown fuse. How-
ever, an interim measure is available to start the engine.
(  P. 555)

5
When trouble arises
555
5-2. Steps to take in an emergency
Emergency start function (vehicles with smart key system)
When the engine does not start, the following steps can be used as
an interim measure to start the engine if the “ENGINE START STOP”
switch is functioning normally. Set the parking brake.
Shift the shift lever to P.
Set the “ENGINE START ST OP” switch to ACCESSORY
mode.
Push and hold the “ENGINE START STOP” switch about 15
seconds while depressing the brake pedal firmly.
Even if the engine can be start ed using the above steps, the system
may be malfunctioning. Have the vehicle checked by your Toyota
dealer.
■ The starter motor does not turn over, the interior lights and
headlights do not turn on, or the horn does not sound.
One of the following may be the cause of the problem.
● One or both of the battery terminals may be disconnected.
● The battery may be discharged. ( P. 560)
● There may be a malfunction in the steering lock system (vehi-
cles with smart key system).
Contact your Toyota dealer if the problem cannot be repaired, or if
repair procedures are unknown.
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556
5-2. Steps to take in an emergency
If the shift lever cannot be shifted from P
If the shift lever cannot be shifted with your foot on the brake, there
may be a problem with the shift lock system (a system to prevent
accidental operation of the shift lever). Have the vehicle inspected by
your Toyota dealer immediately.
The following steps may be used as an emergency measure to
ensure that the shift lever can be shifted.
Set the parking brake.
Vehicles without smart key system: Turn the engine switch
to the “ACC” position.
Vehicles with smart key system: Turn the “ENGINE START
STOP” switch to ACCESSORY mode.
Depress the brake pedal.
Pry the cover up with a flat-
head screwdriver or equiva-
lent.
Press the shift lock override
button.
The shift lever can be shifted
while the button is pressed.
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