2012 TOYOTA HIGHLANDER key

5
When trouble arises
557
5-2. Steps to take in an emergency
If you lose your keys/wireless remote control transmitter
■Keys
New genuine keys can be made by your Toyota dealer.
For vehicles with the smart key system, bring the other key and
the key number stamped on the key number plate.
For vehicles without the smart key system, bring a master key
and the key number stamped on the key number plate.
■ Wireless remote control transm itter (vehicles without smart
key system)
New genuine wireless remote control transmitters can be pur-
chased and programmed by your Toyota dealer. If a wireless
remote control transmitter has been lost, bring the other wireless
remote control transmitter when going to pick up the new trans-
mitter.

558
5-2. Steps to take in an emergency
If the electronic key does not operate properly (vehicles with smart key system)
Locking and unlocking the doors, and mechanical key linked functions
Using the mechanical key (P. 33)
in order to perform the following
operations:
Locks all doors
Unlocks all doors
Turning the key rearward unlocks
the driver’s door. Turning the key
once again unlocks the other
doors.
Changing “ENGINE START STOP” switch modes and starting the engine
Shift the shift lever to P and apply the brakes. Touch the Toyota emblem side of
the electronic key to the
“ENGINE START STOP” switch.
If any of the doors is opened and
closed while the key is being
touched to the switch, an alarm
will sound to indicate that the start
function cannot detect the elec-
tronic key.
If communication between the electronic key and vehicle is inter-
rupted (P. 40) or the electronic key cannot be used because the
battery is depleted, the smart key system and wireless remote con-
trol cannot be used. In such cases, the doors can be opened or the
engine can be started by following the procedure below.
STEP1
STEP2

5
When trouble arises
559
5-2. Steps to take in an emergency
To change “ENGINE START STOP” switch modes: Within 5
seconds of the buzzer soundin
g, release the brake pedal and
press the “ENGINE START STOP” switch. Modes can be
changed each time the sw itch is pressed. (P. 171)
To start the engine: Press the “ENGINE START STOP” switch
within 5 seconds after the buzz er sounds, keeping the brake
pedal depressed.
In the event that the “ENGINE ST ART STOP” switch still cannot be
operated, contact your Toyota dealer.
■ Stopping the engine
Shift the shift lever to P and press the “ENGINE START STOP” switch as
you normally do when stopping the engine.
■ Replacing the electronic key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery depletes.
(P. 497)
STEP3

5
When trouble arises
561
5-2. Steps to take in an emergency
3.5 L V6 (2GR-FE) engine
Positive (+) battery terminal on your vehicle
Positive (+) battery terminal on the second vehicle
Negative (-) battery terminal on the second vehicle
Connect the jumper cable to ground on your vehicle as shown in
the illustration.
Start the engine of the second vehicle. Increase the engine
speed slightly and maintain at that level for approximately 5
minutes to recharge the battery of your vehicle.
Vehicles with smart key system:
Open and close any of the doors with the “ENGINE START
STOP” switch OFF.
STEP2
STEP3

562 5-2. Steps to take in an emergency
■Starting the engine when the battery is discharged
The engine cannot be started by push-starting.
■ To prevent battery discharge
●Turn off the headlights and the audio system while the engine is turned
off.
● Turn off any unnecessary electrical components when the vehicle is run-
ning at a low speed for an extended period, such as in heavy traffic, etc.
■ When the battery is removed or discharged
●The power back door must be initialized ( P. 6 4 )
● The tire inflation pressure warning system must be initialized. ( P. 480)
■ Charging the battery
The electricity stored in the battery will discharge gradually even when the
vehicle is not in use, due to natural discharge and the draining effects of cer-
tain electrical appliances. If the vehicle is left for a long time, the battery may
discharge, and the engine may be unable to start. (The battery recharges
automatically during driving.)
Vehicles without smart key system:
Maintain the engine speed of the second vehicle, and turn
the engine switch to the “ON” position, then start the vehi-
cle's engine.
Vehicles with smart key system:
Maintain the engine speed of the second vehicle, and turn
the “ENGINE START STOP” switch to IGNITION ON mode,
then start the vehicle's engine.
Once the vehicle’s engine has started, remove the jumper
cables in the exact reverse order in which they were con-
nected.
Once the engine starts, have the vehicle checked at your Toyota
dealer as soon as possible.STEP4
STEP5

5
When trouble arises
569
5-2. Steps to take in an emergency
If your vehicle has to be stopped in an emergency
Only in an emergency, such as if it becomes impossible to stop the
vehicle in the normal way, stop the vehicle using the following pro-
cedure:
Steadily step on the brake pedal with both feet and firmly
depress it.
Do not pump the brake pedal repeatedly as this will increase the
effort required to slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N After slowing down, stop the vehi cle in a safe place by the
road.
Stop the engine.
If the shift lever cannot be shifted to N Keep depressing the brake pedal with both feet to reduce
vehicle speed as much as possible.
Vehicles without a smart key
system: Stop the engine by
turning the engine switch to
the “ACC” position.
STEP1
STEP2
STEP3
STEP4
STEP3
STEP4

570 5-2. Steps to take in an emergency
CAUTION
■If the engine has to be turned off while driving
●Power assist for the brakes and steering wheel will be lost, making the
brake pedal harder to depress and the steering wheel heavier to turn.
Decelerate as much as possible before turning off the engine.
● Vehicles without a smart key system: Never attempt to remove the key, as
doing so will lock the steering wheel.
Vehicles with a smart key sys-
tem: Stop the engine by press-
ing and holding the “ENGINE
START STOP” switch for 3
consecutive seconds or more.
Stop the vehicle in a safe place by the road.
Press and hold for 3 seconds or more
STEP4
STEP5

602
6-2. Customization
Customizable features
ItemFunctionDefault settingCustomizedsetting
Door lock
(
P. 54,
558) Speed-detecting auto-
matic door lock function
Off On
Opening driver's door
unlocks all doors Off On
Shifting gears to a P
unlocks all doors On Off
Shifting gears to posi-
tion other than P locks
all doors On Off
Unlocking using a key Driver's door
unlocked in one step, all doors
unlocked in two steps All doors
unlocked in one step
Smart key
system
(
P. 35) Smart key system On Off
Operation signal
(Emergency flashers)
On Off
Your vehicle includes a variety of
electronic features that can be
personalized to your preferen ces. Programming these preferences
requires specialized equipment and may be performed by your
Toyota dealer.
Some function settings are changed simultaneously with other functions
being customized. Contact your Toyota dealer.