2012 Ram 5500 Chassis Cab Owner's Manual

CAUTION!
•Before moving the shift lever out of PARK, you
must turn the ignition switch from the LOCK/OFF
position to the ON/RUN position, and also press
the brake pedal. Otherwise, damage to the shift
lever could result.
•DO NOT race the engine when shifting from
PARK or NEUTRAL into another gear range, as
this can damage the drivetrain.
The following indicators should be used to ensure that
you have engaged the shift lever into the PARK position:
•When shifting into PARK, pull the shift lever toward
you and move it all the way counterclockwise until it
stops.
•Release the shift lever and make sure it is fully seated
in the PARK gate.
•Look at the shift lever position display and verify that
it indicates the PARK position.
•With brake pedal released, verify that the shift lever
will not move out of PARK.
REVERSE
This range is for moving the vehicle rearward. Use this
range only after the vehicle has come to a complete stop.
NEUTRAL
Use this range when the vehicle is standing for prolonged
periods with the engine running. The engine may be
started in this range. Set the parking brake and shift the
transmission into PARK if you must leave the vehicle.
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WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing traffic
or road conditions. You might lose control of the
vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can result
in severe transmission damage. Refer to “Recre-
ational Towing” in “Starting And Operating” and
“Towing A Disabled Vehicle” in “What To Do In
Emergencies” for further information.DRIVE
This range should be used for most city and highway
driving. It provides the smoothest upshifts and down-
shifts, and the best fuel economy. The transmission
automatically upshifts through underdrive first, second,
and third gears, direct fourth gear and overdrive fifth and
sixth gears. The DRIVE position provides optimum driv-
ing characteristics under all normal operating conditions.
When frequent transmission shifting occurs (such as
when operating the vehicle under heavy loading condi-
tions, in hilly terrain, traveling into strong head winds, or
while towing heavy trailers), use the Electronic Range
Select (ERS) feature (refer to “Electronic Range Select
(ERS)” in this section) to select a lower gear range. Under
these conditions, using a lower gear range will improve
performance and extend transmission life by reducing
excessive shifting and heat buildup.
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If the transmission operating temperature exceeds nor-
mal operating limits, the powertrain controller will
modify the transmission shift schedule and expand the
range of torque converter clutch engagement. This is
done to prevent transmission damage due to overheat-
ing.
If the transmission becomes extremely hot, the “Trans-
mission Temperature Warning Light” may illuminate and
the transmission may downshift out of Overdrive until
the transmission cools down.
NOTE:Use caution when operating a heavily loaded
vehicle at low speeds (such as towing a trailer up a steep
grade, or in stop-and-go traffic) during hot weather. In
these conditions, torque converter slip can impose a
significant additional heat load on the cooling system.
Downshifting the transmission to the lowest possible
gear (when climbing a grade), or shifting to NEUTRAL
(when stopped in heavy traffic) can help to reduce this
excess heat generation.During cold temperatures, transmission operation may
be modified depending on engine and transmission
temperature as well as vehicle speed. This feature im-
proves warm up time of the engine and transmission to
achieve maximum efficiency. Engagement of both the
torque converter clutch and the top overdrive gear are
inhibited until the transmission fluid is warm (refer to the
“Note” under “Torque Converter Clutch” in this section).
During extremely cold temperatures (-16°F [-27°C] or
below), operation may briefly be limited to first and
direct gears only. Normal operation will resume once the
transmission temperature has risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in fourth gear regardless of which forward gear is
selected. PARK, REVERSE, and NEUTRAL will continue
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to operate. Limp Home Mode allows the vehicle to be
driven to an authorized dealer for service without dam-
aging the transmission.
In the event of a momentary problem, the transmission
can be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition switch to the LOCK/OFF position.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.NOTE:Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the shift
lever is in the DRIVE position. For example, if you shift
the transmission into 3 (third gear), the transmission will
never shift above third gear, but will shift down into
second and first gear normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the shift lever is in the DRIVE
position, the transmission will operate automatically,
shifting between all available gears. Tapping the ERS (-)
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switch will activate ERS mode, display the current gear in
the instrument cluster, and maintain that gear as the top
available gear. Once in ERS mode, tapping ERS (-) or (+)
will change the top available gear.To exit ERS mode, simply press and hold the ERS (+)
switch until “D” is once again displayed in the shift lever
position indicator in the instrument cluster.
WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their
grip and the vehicle could skid, causing an accident
or personal injury.
Screen Display123456D
Actual Gear(s)
Allowed1 1-2 1-3 1-4 1-5 1-6 1-6
NOTE:To select the proper gear position for maximum
deceleration (engine braking), simply press and hold the
ERS (-) switch down. The transmission will shift to the
range from which the vehicle can best be slowed down.
Column Shift Lever
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Overdrive Operation
The automatic transmission includes an electronically
controlled Overdrive (fifth and sixth gears). The trans-
mission will automatically shift into the Overdrive gear if
the following conditions are present:
•the shift lever is in the DRIVE position,
•the transmission fluid has reached an adequate tem-
perature,
•the engine coolant (antifreeze) has reached an ad-
equate temperature,
•vehicle speed is sufficiently high, and
•the TOW/HAUL switch has not been activated.
When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting oc-
curs, press the TOW/HAUL switch to select TOW/HAUL mode. This will improve performance and reduce
the potential for transmission overheating or failure due
to excessive shifting. When operating in TOW/HAUL
mode, transmission upshifts are delayed, and the trans-
mission will automatically downshift (for engine brak-
ing) during steady braking maneuvers.
TOW/HAUL Switch
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The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode
has been activated. Pressing the switch a second time
restores normal operation. If the TOW/HAUL mode is
desired, the switch must be pressed each time the engine
is started.
Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle.
A clutch within the torque converter engages automati-
cally at calibrated speeds. This may result in a slightly
different feeling or response during normal operation in
the upper gears. When the vehicle speed drops or during
some accelerations, the clutch automatically disengages.
NOTE:
•The torque converter clutch will not engage, and the
transmission will not shift to sixth gear, until thetransmission fluid and engine coolant are warm [usu-
ally after 1 to 3 miles (1.6 to 4.8 km) of driving].
Because sixth gear is disabled, and engine speed is
higher when the torque converter clutch is not en-
gaged, it may seem as if the transmission is not
shifting properly when cold. This is normal. Using the
Electronic Range Select (ERS) feature, when the trans-
mission is sufficiently warm, will demonstrate that the
transmission is able to shift into and out of Overdrive.
•If the vehicle has not been driven for several days, the
first few seconds of operation after shifting the trans-
mission into gear may seem sluggish. This is due to the
fluid partially draining from the torque converter into
the transmission. This condition is normal and will not
cause damage to the transmission. The torque con-
verter will refill within five seconds after starting the
engine.5
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FOUR-WHEEL DRIVE OPERATION —
IF EQUIPPED
Four-wheel drive trucks are equipped with either a
manually shifted transfer case or an electronically shifted
transfer case. Refer to the operating instructions for your
transfer case, located in this section for further informa-
tion.
Manually Shifted Transfer Case – If Equipped
The transfer case provides four mode positions.
•Two-wheel drive high range (2H)
•Four-wheel drive high range (4H)
•Neutral (N)
•Four-wheel drive low range (4L)
This transfer case is intended to be driven in the 2H
position for normal street and highway conditions such
as dry, hard surfaced roads.When additional traction is required, the 4H and 4L
positions can be used to lock the front and rear drive-
shafts together and force the front and rear wheels to
rotate at the same speed. This is accomplished by simply
moving the shift lever to the desired positions. The 4H
and 4L positions are intended for loose, slippery road
surfaces only. Driving in the 4H and 4L positions on dry,
hard surfaced roads may cause increased tire wear and
damage to the driveline components.
The “Transfer Case Position Indicator Light” in the
instrument cluster will alert the driver that the vehicle is
in four-wheel drive and that the front and rear drive-
shafts are locked together. This light will illuminate when
the transfer case is shifted into either the 4H or 4L
position. There is no light for the 2H or NEUTRAL
positions.
When operating your vehicle in 4L, the engine speed is
approximately three times that of the 2H or 4H positions
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