2012 MERCEDES-BENZ SPRINTER ESP

Symbols
003F Warning
0040 Environmental note
! Possible vehicle damage
0055 Helpful hints or further information
X Instructions
YY Continuation symbol
(Y page) page reference
Display Messages in the displayTrademarks
®
ESP ®
is a registered trademark of Daimler. Vehicle Distributor
In the USA: In Canada:
Mercedes-Benz USA LLC
One Mercedes Drive
Montvale, NJ 07645-0350
www.mbusa.com
Customer Assistance Center:
1-877-762-8267 Mercedes-Benz Canada Inc.
98 Vanderhoof Avenue
Toronto, ON M4G 4C9
www.mercedes-benz.ca
Customer Relations Department:
1-800-387-0100
Mercedes-Benz USA LLC and Mercedes-Benz Canada Inc. are Daimler companies.
Canada only:
Authorized Sprinter Dealer is defined as an authorized Mercedes-Benz Sprinter Dealer.

Doorway lamp
Changing bulbs .............................. 238
Driver's door and co-driver's door
.....56
Driving abroad ................................... 138
Driving off-road ................................. 138
Driving on rough terrain see Driving off-road ....................... 138
Driving safety system
ASR (Acceleration Skid Control) ...... 48
EBD (Electronic Brake force
Distribution) ..................................... 48
ESP ®
(Electronic Stability
Program) .......................................... 50
Important safety information ........... 47
Driving safety systems
ABS (Anti-lock Braking System) ....... 47
BAS (Brake Assist System) ..............48
Overview .......................................... 47
Driving system .................................. 117
Malfunctions .................................. 215
Rear view camera .......................... 122
Driving systems
Cruise control ................................ 118
PARKTRONIC ................................. 119
Driving tips ........................................ 138
Driving abroad ............................... 138
Pulling away ................................... 110
Stopping the vehicle and
switching off the engine ................. 111
Towing a trailer .............................. 150E
EBD (Electronic Brake force
Distribution) Function/notes ................................ 48
Indicator lamps

.............................. 187
Electrical/electronic devices
Communications equipment ..........133
Electrical/electronic equipment
Retrofitting .................................... 277
Electrical closing assist ......................57
Electrical heater booster system ....... 98
Electrical system ................................. 88
Electronic Brake force see EBD
Electronic Stability Program
see ESP ®
e mark
................................................ 277
Emergency equipment ...................... 182
Emergency exit window .....................45
Emergency tensioning device Function ........................................... 35
Safety guidelines

............................. 37
Engine
Check engine indicator lamp ......... 194
Electronics ..................................... 276
Maximum speeds ........................... 280
Wash .............................................. 165
Engine oil ........................................... 156
Adding ........................................... 173
Checking the oil level (on-board
computer) ...................................... 171
Checking the oil level using the
dipstick .......................................... 172
Consumption ................................. 141
Display message ............................ 207
Mixing ............................................ 157
Oil change ...................................... 156
SAE classification .......................... 157
Warning lamp ................................. 192
Engine oil filler neck .........................169
Error memory see Message memory (vehicles
with steering wheel buttons) ............ 78
ESP ®
(Electronic Stability
Program) .............................................. 50
Exhaust gas aftertreatment .............116
DEF capacities ............................... 287
DEF level indicator .........................116
DEF reducing agent ............... 116, 155
Diesel Exhaust Fluid (DEF) ............. 155
Display message ...........199, 202, 204
Indicator lamp ................................ 190
Malfunction ........... 195, 199, 202, 204
Refilling DEF .................................. 143
Exterior lighting
Bulb failure indicator ........................89
Changing bulbs .............................. 233
Daytime running lamp mode
(vehicles without steering wheel
buttons) ........................................... 74
Daytime running lamp mode
(vehicles with steering wheel
buttons) ........................................... 82 Index
7

Delayed switch-off (vehicles with
steering wheel buttons) ...................
83
Light switch ..................................... 89
Locator lighting (vehicles with
steering wheel buttons) ................... 83
Surround lighting (vehicles with
steering wheel buttons) ................... 83
Exterior mirrors ................................... 70
Eyeglasses compartment ................. 131F
Fatty acid methyl ester FAME .......... 153
Fire extinguisher ............................... 184
First-aid kit .........................................
184
flat tire Notes ............................................. 222
Wheel change ................................ 229
Folding seat
......................................... 67
Folding table ...................................... 132
Front fog lamps ................................... 90
Changing bulbs .............................. 235
Front windshield
see Windshield ............................... 163
Fuel ..................................................... 153
Additives ........................................ 154
Consumption ................................. 140
Display message ............................ 208
Fuel filter with water separator .......221
Indicator lamp ................................ 196
Fuel gauge ............................................ 72
Fuel tank content Reserve, display message ..............208
Fuses .................................................. 239
Driver's seat fuse box .................... 243
Fuse allocation ...................... 241, 244
Main fuse box ................................ 240G
General driving tips ........................... 110
Genuine parts

.................................... 276
Glove box ........................................... 131H
Handbrake see Parking brake .......................... 112
Hazard warning lamps ........................91Headlamp
Cleaning system ......................95, 171
Headlamps
Changing bulbs .............................. 234
Cleaning ......................................... 164
Fogged up ...................................... 219
Headlamps, automatic

........................90
Head restraints .................................... 67
Heater booster function ...................107
Heating see Climate control .......................... 97
High beam flasher ............................... 90
High-beam headlamps ........................90
Changing bulbs .............................. 235
High-pressure cleaning ..................... 164
Hood Opening/closing ............................ 168 I
Ignition lock ......................................... 56
Immobilizer .......................................... 61
Indicator and warning lamps ........... 187
ABS ................................................ 189
Air filter ..........................................

195
ASR ....................................... 187, 189
BAS ....................................... 187, 189
Battery charge ............................... 191
Brakes ........................................... 188
Brake wear .................................... 191
Bulbs .............................................. 197
Check engine ................................. 194
Coolant .......................................... 193
Doors ............................................. 197
Engine oil level ............................... 192
ESP ®
...................................... 187, 190
Poly-V-belt ..................................... 191
Preglow .......................................... 194
Reserve fuel ................................... 193
SRS ................................................ 191
Tire pressure monitor .................... 195
Water separator ............................. 196
Windshield washer fluid ................. 196
Indicator lamps
see Warning and indicator
lamps ....................................... 24, 187
Instrument cluster .............................. 70
Lighting ............................................ 728
Index

Vehicle equipment
i Diese Betriebsanleitung beschreibt alle
Modelle, Serien- und
Sonderausstattungen
Ihres Fahrzeugs, die zum Zeitpunkt des
Redaktionsschlusses dieser
Betriebsanleitung erhältlich waren.
Länderspezifische Abweichungen sind
möglich. Beachten Sie, dass Ihr Fahrzeug
nicht mit allen beschriebenen Funktionen
ausgestattet sein könnte. Dies betrifft auch
sicherheitsrelevante Systeme und
Funktionen. Environmental protection
0040
Environmental note
Our declared policy is one of comprehensive
environmental protection.
Our objective is to use natural resources,
which are the basis of our existence on this
planet, sparingly and in a manner that takes
the requirements of both nature and
humanity into account.
You too can contribute to environmental
protection by operating your vehicle in an
environmentally responsible manner.
Fuel consumption and engine, transmission,
brake and tire wear depend on these two
factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors.
Observe the following notes: Operating
conditions:
R avoid driving short distances as this
increases fuel consumption.
R make sure that the tire pressures are
always correct.
R do not carry

any unnecessary weight in/on
the vehicle.
R keep an eye on the vehicle's fuel
consumption. R
remove roof racks

once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the specified service
intervals.
R always have maintenance work carried out
at an authorized Sprinter Dealer.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the
vehicle is stationary.
R adopt an anticipatory style of driving and
keep a sufficient distance from other
vehicles.
R avoid frequent, sudden acceleration.
R switch off the engine in stationary traffic. Environmental concerns and
recommendations
In this manual,

whenever you see instructions
to discard materials, you should first attempt
to reclaim and recycle them. To preserve our
environment, follow appropriate
environmental rules and regulations when
disposing of materials. Operating Safety
Safety notes
G
Warning
Engine exhaust,
some of its constituents, and
certain vehicle components contain or emit
chemicals known to

the State of California to
cause cancer and birth defects or other
reproductive harm.
In addition, certain fluids contained in
vehicles, and certain products of component
wear contain chemicals known to the State of
California to cause cancer and birth defects
or other reproductive harm. 16
Introduction

Sprinter body builder guideline
If you intend on making any alterations to the
vehicle, we strongly recommend that you
contact the distributor named on the inside
of the front cover in order to obtain all
necessary information (there may be a
charge).
Body builders and dealers who make any
modifications which may affect the final
certification of the engine, vehicle or
equipment assume
the
sole responsibility for
the vehicle, including labeling and
documentation, affected by their
modifications.
It is their responsibility to certify that the
altered vehicle conforms to all applicable
standards and regulations affected by the
vehicle alteration or continues to comply with
the motor vehicle safety standards and
emissions regulations.
They are responsible for ensuring that
modifications or equipment installation do
not affect the safety of the vehicle. G
Warning
Any modifications or alterations of the
Sprinter not in compliance with the Sprinter
Body Builder Guideline and the Sprinter
Operator's Manual may seriously inhibit its
roadworthiness and safety

and may lead to an
accident resulting in serious injury or death.
Consult the Sprinter Body Builder Guideline
and the Sprinter Operator's Manual prior to
initiating any alterations or modifications.
We are not responsible for any final
certification or claims regarding product
liability, or warranty claims, which result from
any component, assembly, or system being
altered, or which cause non-compliance with
any of the emission control standards or
motor vehicle safety standards, or which
would otherwise cause the vehicle to be or to
become defective or unsafe.
We do not assume responsibility as the final-
stage manufacturer or the consequential
product liability. Correct use
Observe the following

information when using
your vehicle:
R the safety notes in this manual
R the "Technical data" section in this manual
R traffic rules and regulations
R motor vehicle laws and safety standards
Substances constituting a health
hazard Do not store or transport in the cab any
substances that
constitute

a health hazard or
react aggressively.
These include:
R solvents
R fuels
R oils and greases
R cleaning agents
R acids G
Warning
Do not store or transport in the cab any
substances that constitute

a health hazard or
react aggressively. Gases and liquids may
escape from containers that are completely
sealed.
The driver's ability to concentrate while the
vehicle is in motion and the driver's health
could be affected. In addition, electrical
components (e. g. control units and
connectors) could be damaged. This can
result in malfunctions, system failures, or
short circuits which can start a fire.
You could cause an accident, thereby
endangering yourself and others.
Stickers and warning labels G
Warning!
Various warning labels are attached to your
vehicle. These warning

labels are intended to
make you and others aware of various risks.
Do not remove any of these warning labels Introduction
19 Z

unless explicitly instructed to do so by
information on the label itself.
Removing warning labels may cause you and
others to be unaware of certain risks which
may result in an accident and/or personal
injury.
Problems with your vehicle
If you should
experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
immediately contact an authorized Sprinter
Dealer to have the problem diagnosed and
corrected if required.
If the matter is not handled to your
satisfaction, please discuss the problem with
the Sprinter Dealer management, or if
necessary contact the distributor named on
the inside of the front cover. Reporting safety defects
In the USA:
In all 50 states and Washington, D.C.:
If you believe that your vehicle has a defect,
which could cause a crash or cause injury or
death, you should immediately inform the
National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying the distributor.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between

you, your dealer
and the vehicle distributor.
To contact NHTSA, you may either call the
Auto Safety Hotline toll free at 1–888–327–
4236 (TTY: 1-800-424-9153),
or go to http: / / www.safercar.gov
or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590. In Canada:
If you believe that your vehicle has a safety
defect, you should contact immediately the
Customer Service Department of the
distributor named on the inside of the front
cover.
Information regarding electronic
recording devices
(Including notice pursuant

to California Code
§ 9951)
Please note that your vehicle is equipped with
devices that can record vehicle system data.
This information helps, for example, to
diagnose vehicle systems after a collision and
to continuously improve vehicle safety. We
may access the information and share it with
others:
R for safety research or vehicle diagnosis
purposes
R with the consent of the vehicle owner or
lessee
R in response to an official request by a law
enforcement or other government agency
R for use in dispute resolution involving
Daimler, its affiliates or sales / service
organization and / or
R as otherwise required or permitted by law20
Introduction

Function Page
0067
ESP
®
warning lamp 50,
187 ASR warning lamp 48,
187 0041
Coolant level too low 193
00AE
Coolant temperature too
high
193
008A
Restraint systems
malfunction
191
0065
Brake fluid level too low 188
EBD malfunction 187
Trailer brake force booster
malfunction
188
00B4
Engine oil level warning 192
00BB
Engine diagnostics
indicator lamp
194
Exhaust gas aftertreatment
malfunction
195
0028
Preglow system 194
004A
Left-hand turn signal 90
0077
Tire pressure loss or the tire
pressure monitor is
malfunctioning (USA only)
195
Tire pressure loss (Canada
only)
195
00BD
Fluid level too low in
windshield washer/
headlamp cleaning system
196
003E
Door open 197
0026
Brake pads/linings worn 191
004D
Right-hand turn signal 90
0031
ABS malfunction 189
003D
ASR malfunction 189
BAS malfunction 189
009E
ESP
®
malfunction 187 Function Page
00E4
DEF supply low or
contaminated/thinned
199
Exhaust gas aftertreatment
malfunction
200
00AB
Dirt accumulation in air
filter
195
00B6
Reserve fuel 193
Fuel filler cap open 194
00BA
Water in the fuel 196
003F
Battery charging
malfunction
191
0055
Bulb defective 197
0066
Parking brake applied 112
0064
Low-beam headlamps on 89
004E
Working speed governor
(ADR) on
117
0063
High-beam headlamps on 90
0080
Reserve fuel 193
Fuel filler cap open 194
0082
Fasten seat belt 196
i
Vehicles with steering-wheel buttons:
Corresponding messages may also be
shown in display 0073(Y page 24). Instrument cluster variants
25At a glance

followed. These instructions are available
from any authorized Sprinter Dealer.
R Given the considerable
deployment speed,
required inflation volume, and the material
of the air bags, there is the possibility of
abrasions or other, potentially more serious
injuries resulting from air bag deployment.
If you sell your vehicle, we strongly
recommend that you inform the subsequent
owner that the vehicle is equipped with SRS.
Also refer them to the applicable section in
the Operator's Manual. Air bags
Important safety notes G
Warning
Air bags
are designed to reduce the incidence
of injuries and fatalities in certain situations:
R frontal impacts (driver's and front-
passenger front air bags)
R side impacts (side impact air bags and
window curtain air bags)
R rollover (window curtain air bags)
However, no system available today can
completely eliminate injuries and fatalities.
When the air bags are deployed, a small
amount of powder is released. The powder
generally does not

constitute a health hazard
and does not indicate that there is a fire in the
vehicle. In order to prevent potential
breathing difficulties, you should leave the
vehicle as soon as it is safe to do so. If you
have any breathing difficulty but cannot get
out of the vehicle after the airbag inflates,
then get fresh air by opening a window or
door. G
Warning
To reduce
the risk of injury when the front air
bags inflate, it

is very important for the driver
and co-driver to always be in a properly seated position and to wear their respective seat
belt.
For maximum protection in the event of a
collision always be in normal seated position
with your back against the seat backrest.
Fasten your seat belt and make sure it is
properly positioned on your body.
Since the air bag inflates with considerable
speed and force, a proper seating position
and correct positioning of the hands on the
steering wheel
will

help to keep you at a safe
distance from the air bag. Occupants who are
not wearing their seat belt, are not seated
properly or are too close to the air bag can be
seriously injured or killed by an air bag as it
inflates with great force instantaneously:
R Sit with the seat belt properly fastened in a
position that is as upright as possible with
your back against the seat backrest.
R Move the driver’s seat as far back as
possible, still permitting proper operation
of vehicle controls. The distance from the
center of the driver’s chest to the center of
the air bag cover on the steering wheel
must be at least 10 inches (25 cm) or more.
You should be able to accomplish this by
adjusting the seat and steering wheel. If
you have any difficulties, please contact an
authorized Sprinter Dealer.
R Do not lean your head or chest close to the
steering wheel or instrument panel.
R Keep hands on the outside of the steering
wheel rim. Placing hands and arms inside
the rim can increase the risk and potential
severity of hand/arm injury when the driver
front air bag inflates.
R Move the co-driver's seat as far as possible
away from the instrument panel when the
seat is occupied.
R Occupants, especially children, should
never place their bodies or lean their heads
in the area of the door where the side
impact air bag inflates. This could result in
serious injuries or death should the side
impact air bag be deployed. Always sit as
upright as possible, wear the seat belt38
Occupant safety
Safety