
Symbol messages on vehicles with steering wheel buttons
Display messages Possible causes/consequences and
0050 Solutions00E4
xx
starts remaining The Diesel Exhaust Fluid (DEF) supply has dropped below the
0.8 US gal (3.0 l) reserve mark.
After the message appears for the first time, the remaining DEF
supply will last for approximately 1200 miles (1900 km). The
engine can then only be started another twenty times.
The
number
of remaining engine starts xx (20 to 0) is shown in the
message every time the engine is started. Once the number 0 is
shown, the yellow 00BB engine diagnosis indicator lamp lights up
and the engine can no longer be started.
X Add at least 2.0 US gal (7.6 l) of DEF (Y page 143).
After topping up, the system check takes approximately
20 seconds. The display message then disappears. 00E4
xx
starts remaining In addition, the yellow
00BB engine diagnosis
indicator lamp lights
up.
After the message appears for the first time, the engine can only
be started another twenty times.
The number of remaining engine starts xx (20 to 0) is shown in the
message every time the engine is started. Once the number 0 is
shown, the engine can no longer be started. The DEF reducing agent is contaminated, diluted or is not
compliant with ISO 22241.
X
Have the DEF tank cleaned and refilled at a qualified specialist
workshop as soon as possible. The exhaust gas aftertreatment system is defective or an
emissions-relevant malfunction has occurred. The defect or
malfunction can result in damage to the exhaust gas
aftertreatment system.
X
Visit a qualified specialist workshop immediately. 003D
Visit workshop G
Warning!
ASR has been deactivated due to a malfunction.
The engine power output may then be lower.
X Drive on carefully.
X Visit a qualified specialist workshop immediately.204
Troubleshooting
Practical advice

Display messages Possible causes/consequences and
0050 Solutions0055
Low beam left The left-hand low beam is faulty
7
.
X Halogen headlamps: replace the bulbs as soon as possible
(Y page 233).
X Bi-Xenon headlamps: consult a qualified specialist workshop
as soon as possible. 0055
Low beam right The right-hand low beam is faulty
7
.
X Halogen headlamps: replace the bulbs as soon as possible.
(Y page 233)
X Bi-Xenon headlamps: consult a qualified specialist workshop
as soon as possible. 0055
Cornering lt. left The left-hand cornering light is faulty
7
.
X Visit a qualified specialist workshop as soon as possible. 0055
Cornering lt.
right The right-hand cornering light is faulty
7
.
X Visit a qualified specialist workshop as soon as possible. 0055
Lights on
automatic. Remove
key The automatic headlamp feature is active: the light switch is in the
005A position and you have forgotten to remove the key.
X
Remove the key from the ignition lock. 0055
Turn signal left The left-hand turn signal is faulty.
X
Replace the bulb as soon as possible (Y page 233). 0055
Turn signal right The right-hand turn signal is faulty.
X
Replace the bulb as soon as possible (Y page 233). 0055
Brake lamp left The left-hand brake lamp is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 0055
Brake lamp right The right brake lamp is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 0055
Third brake lamp The high-mounted brake lamp is faulty
7
. This display message will
only appear if all LEDs have failed.
X Visit a qualified specialist workshop as soon as possible. 7
Depending on the equipment, the bulb-failure indicator may not be featured for any lamps other than the
turn signals. Troubleshooting
209
Practical advice Z

Display messages Possible causes/consequences and
0050 Solutions0055
High beam left The left-hand high-beam is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 0055
High beam right The right-hand high beam is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 0055
License plate lamp A license plate lamp is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 0055
Switch off lights You have forgotten to switch off the lights when leaving the
vehicle.
X
Turn the light switch to 0027. 0055
Foglamp front left The left-hand front fog lamp is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 0055
Foglamp front
right The right-hand fog lamp is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 0055
Rear foglamp The rear fog lamp is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 0055
Parking lamp
front
left The front left parking lamp/standing lamp is faulty
7
.
X Replace the bulb as soon as possible. 0055
Parking lamp
front
right The front right parking lamp/standing lamp is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 0055
Reverse lamp A backup lamp is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 0055
Tail lamp left The left-hand tail lamp is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 0055
Tail lamp right The right-hand tail lamp is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 7
Depending on the equipment, the bulb-failure indicator may not be featured for any lamps other than the
turn signals.210
TroubleshootingPractical advice

Warning tones
G
Warning
The operating safety of your vehicle could be jeopardized if maintenance work is carried out
incorrectly. As a
result, you could lose control of the vehicle and cause an accident. In addition,
the safety systems may no longer be able to protect you or others as they are designed to do.
Always have maintenance work carried out at a qualified specialist workshop. The qualified
specialist workshop must have the necessary specialist knowledge and tools to carry out the
work required. We recommend visiting an authorized Sprinter Dealer. In particular, work relevant
to safety or on safety-related systems must be carried out at a qualified specialist workshop. Problem Possible causes/consequences and
0050 SolutionsThe anti-theft alarm
system is suddenly
triggered. You opened
the vehicle using the key without first deactivating the
anti-theft alarm system.
X Press the 0036 or 0037 button on the remote control.
or
X Insert the key into the ignition lock.
The anti-theft alarm system is deactivated. A warning tone sounds. A message is shown in the display.
X
Observe the information for the messages (Y page 197).
A warning tone sounds. You are driving with the parking brake applied.
X
Release the parking brake ( Y page 112).
A warning tone sounds. You have opened the driver's door and forgotten to switch off the
lights.
X Turn the light switch to 0027. A warning tone sounds.
G
Warning!
You have not fastened your seat belt.
X Fasten your seat belt ( Y page 32).Engine
G
Warning
The operating safety of your vehicle could be jeopardized if maintenance work is carried out
incorrectly. As a
result, you could lose control of the vehicle and cause an accident. In addition,
the safety systems may no longer be able to protect you or others as they are designed to do.
Always have maintenance work carried out at a qualified specialist workshop. The qualified
specialist workshop must have the necessary specialist knowledge and tools to carry out the
work required. We recommend visiting an authorized Sprinter Dealer. In particular, work relevant
to safety or on safety-related systems must be carried out at a qualified specialist workshop. 212
Troubleshooting
Practical advice

Problem Possible causes/consequences and
0050 SolutionsThe engine does not
start.
The starter motor can
be heard. There is air in the fuel system.
X
Turn the key back to position 0 in the ignition lock before
attempting to start the engine again.
X Start the engine again.
Please bear in
mind that lengthy and frequent starting attempts
will drain the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start.
The starter motor can
be heard. The reserve
fuel warning lamp is lit
and the
fuel
gauge is at
0. The fuel tank has been run dry.
X
Refuel the vehicle.
X Bleed the fuel system . The engine does not
start.
The starter motor
cannot be heard.
The
00BB yellow engine
diagnostic lamp and
the yellow DEF
indicator lamp 00E48
lights up. The exhaust gas aftertreatment is faulty, an emission-relevant
malfunction has occurred or the DEF reserve has been used up.
The engine management prevents the engine from starting.
This malfunction or malfunction can damage the exhaust gas
aftertreatment.
X
Observe the messages in the display:
R
on vehicles without steering-wheel buttons (Y page 199)
R on vehicles with steering-wheel buttons (Y page 202) and
(Y page 204). The engine does not
start.
The starter motor
cannot be heard. The battery isolating switch is switched off.
X
Switch on the power supply ( Y page 88).The engine does not
start.
The starter motor
cannot be heard. The on-board voltage is too low (the battery is too weak or
discharged).
X
Jump-start the vehicle (Y page 247).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. 8
Only vehicles without steering-wheel buttons. Troubleshooting
213
Practical advice Z

Driving systems
G
Warning
The operating safety of your vehicle could be jeopardized if maintenance work is carried out
incorrectly. As a
result, you could lose control of the vehicle and cause an accident. In addition,
the safety systems may no longer be able to protect you or others as they are designed to do.
Always have maintenance work carried out at a qualified specialist workshop. The qualified
specialist workshop must have the necessary specialist knowledge and tools to carry out the
work required. We recommend visiting an authorized Sprinter Dealer. In particular, work relevant
to safety or on safety-related systems must be carried out at a qualified specialist workshop. Problem Possible causes/consequences and
0050 SolutionsOnly the red segments
in the PARKTRONIC
warning
displays are
lit.
A warning tone also
sounds for
approximately two
seconds.
PARKTRONIC is
deactivated after
approximately 20
seconds.
The indicator lamp on
the 0069 switch lights
up and the red
segments in the
PARKTRONIC warning
display go out. PARKTRONIC has malfunctioned and has switched itself off.
When you press the
0069 switch, the red segments in the
PARKTRONIC
warning displays
light up again and the warning tone
sounds for approximately two seconds.
X Have PARKTRONIC checked as soon as possible at a qualified
specialized workshop. The PARKTRONIC
warning displays
implausible distances.
For example, all the
segments may be lit
even though
there
is no
obstacle present. The PARKTRONIC sensors are dirty or iced up.
X
Clean the PARKTRONIC sensors ( Y
page 163).
X Turn the key to position 2 again in the ignition lock. The PARKTRONIC
warning displays
implausible distances.
For example, all the
segments may be lit
even though
there
is no
obstacle present. An external radio or ultrasonic source may be causing
interference.
X
Check PARKTRONIC functions in a different location. Troubleshooting
215
Practical advice Z

Engine
Draining the fuel filter
If the 00BA
indicator lamp lights up, you must
drain the fuel filter.
! When the 00BA indicator lamp lights up,
drain the fuel filter with water separator
immediately. Otherwise, the engine may be
damaged.
0040Environmental note
When handling, storing and disposing of
diesel and diesel mixtures, please observe
the relevant regulations.
To this end, have the fuel filter with water
separator drained at a qualified specialist
workshop which
has
the necessary specialist
knowledge and tools to carry out the work
required, e.g. an authorized Sprinter Dealer.
The fuel filter with water separator is in the
engine compartment. X
Apply the parking brake and move the
automatic
transmission selector
lever to P.
X Switch off the diesel engine and open the
hood ( Y page 168).
X Place a suitable receptacle under drain
hose 0046.
X Turn the key to position 2 in the ignition
lock.
X Open drain plug 0047
immediately until
liquid
flows out of drain hose 0046. Make sure that the liquid flows into the receptacle under
drain hose
0046.
X Screw in drain plug 0047 as soon as
approximately 0.2 US qt (0.2 l) of liquid have been collected.
i The electric fuel pump stops the flow of
liquid automatically after 30 seconds.
X After draining, turn the key back to
position
0 in the ignition lock.
X Dispose of the liquid in an environmentally
responsible manner.
0040Environmental note
Have the drained liquid disposed of at a
qualified specialist workshop, e.g. an
authorized Sprinter Dealer.
X Drain the fuel filter again if the 00BA
indicator lamp remains lit.
! If the
00BA
indicator lamp remains lit even
after draining for the second time, have the
cause checked immediately at a qualified
specialist workshop, e.g. at an authorized
Sprinter Dealer. Bleeding the fuel system
Wheels and tires
General notes
The vehicle is equipped either with a spare
wheel or with
Premium tire sealant. The spare
wheel is under the rear of the vehicle
(Y page 185). The Premium tire sealant is
located in the stowage compartment in the
right-hand door sill ( Y page 184). G
Warning
Defective or worn tires, and underinflated or
overinflated tires, can cause significant
changes in the
vehicle's handling and braking
characteristics. There is an increased risk of
an accident. Wheels and tires
221
Practical advice
Z

Replace the tires, including the spare wheel,
at least every six years. They should be
replaced regardless of the degree of tread
wear. Check the tire pressure on the spare
wheel at regular intervals.
If you replace
a tire, we also recommend that
you replace the tire valve. G
Warning!
Only for vehicles without a tire pressure
monitor:
For safety reasons, we recommend that you
only use tire valves manufactured by
Schrader. These have been tested for use on
your vehicle.
Use only tire valves of type:
R TR 600 for the vehicle types 2500
R TR 418 for the vehicle types 3500
Using other tire inflation valves or valves
made by other manufacturers can result in
tire pressure loss and thereby impair the
operating safety of the vehicle.
You will find safety-relevant information on
tires and wheels in the "Tires and wheels"
section ( Y page 252).Preparing the vehicle
X Stop the vehicle as far away as possible
from traffic and
on a level, firm and non-slip
surface.
X Switch on the hazard warning lamps.
X Apply the parking brake.
X Move the selector lever of the automatic
transmission to position P.
X Any passengers should leave the vehicle,
ensuring that they are not endangered as
they do so.
X Place the warning triangle or hazard
warning lights at a suitable distance.
Observe legal requirements. Using tire sealant
You can use
the Premium tire sealant to seal
small punctures, particularly those in the tire
tread. Tire sealant can be used at outside
temperatures down to –22 ‡ (–30 †). G
Warning
Smoking, fire
and naked flames are prohibited
when handling tire sealant. Avoid creating
sparks. The tire
sealant could otherwise ignite
and cause a fire. G
Warning
Your safety is at particular risk and the tire
sealant is unable to repair a tire in the
following situations:
R if there are cuts or punctures in the tire
larger than 0.23 inches (6 mm)
R if the rim is damaged
R if you have driven with very low tire
pressures or with flat tires
Do not drive any further. Consult a qualified
specialist workshop which
has the necessary
specialist knowledge and tools to carry out
the work required.
For this reason, we recommend an authorized
Sprinter Dealer. In particular, work relevant to
safety or on safety-related systems must be
carried out at a qualified specialist workshop.
X Prepare the vehicle as described
(Y page 222).
X Before using Premium tire sealant, you
should stop the
vehicle so that the damage
on the tire is at the bottom.
X It is beneficial to the sealing process if you
remove the foreign body that has pierced
the tire, e.g. a screw or a nail.
X Remove the Premium tire sealant, the
accompanying "max. 50 mph" ("max.
80 km/h") sticker and the tire inflation
compressor from the stowage222
Wheels and tires
Practical advice