Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 34). Key
Important safety notes
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the out-
side, the double lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double-lock function by deactivat-
ing the interior motion sensor (Y page 80).
The doors can then be opened from the inside after the vehicle has been locked from the
outside. The anti-theft alarm system is trig-
gered if the door is opened from the inside.
Switch off the alarm (Y page 79).
All countries: G
WARNING
If children are left unsupervised in the vehicle, they can:
R open doors and endanger other persons or
road users
R climb out and be injured by the traffic
R operate vehicle equipment and, for exam-
ple, trap themselves.
Children could also set the vehicle in motion, for example by:
R releasing the parking brake
R shifting the automatic transmission out of
park position P
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. Always
keep the key out of reach of children. G
WARNING
If persons (particularly children) are exposed
to heat or cold for a prolonged period, there is a risk of serious or even fatal injuries. Never
leave persons (particularly children) unatten-
ded in the vehicle. G
WARNING
If you attach heavy or large objects to the key, the key could be unintentionally turned in the
ignition lock. This could cause the engine to
be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
key. Remove any bulky keyrings before insert-
ing the key into the ignition lock.
! Keep the key away from strong magnetic
fields. Otherwise, the remote control func-
tion could be affected.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations. 84
KeyOpening and closing
X
To unlock the vehicle: touch the inner
surface of the door handle.
X To lock the vehicle: touch sensor sur-
face :.
X Convenience closing feature: touch
recessed sensor surface ;for an exten-
ded period.
Further information on the convenience
closing feature (Y page 101).
X To unlock the boot lid: pull the boot lid
handle.
The vehicle only unlocks the boot lid. Changing the settings of the locking
system
You can change the settings of the locking
system. This means only the driver's door, the
lockable stowage compartments in the vehi-
cle interior and the fuel filler flap are unlocked when the vehicle is unlocked. This is useful if
you frequently travel on your own.
X To change the setting: press and hold
down the %and& buttons simulta-
neously for approximately six seconds until the battery check lamp flashes twice
(Y page 87).
i If the setting of the locking system is
changed within the signal range of the vehi- cle, pressing the &or% button:
R locks or
R unlocks the vehicle The key now functions as follows:
X To unlock the driver's door: press the
% button once.
X To unlock centrally: press the%but-
ton twice.
X To lock centrally: press the&button.
The KEYLESS-GO function is changed as fol-
lows:
X To unlock the driver's door: touch the
inner surface of the door handle on the
driver's door.
X To unlock centrally: touch the inner sur-
face of the front-passenger door handle.
X To lock centrally: touch the outer sensor
surface on one of the door handles.
X To restore the factory settings: press
and hold down the %and& buttons
simultaneously for approximately six sec-
onds until the battery check lamp flashes
twice (Y page 87). Emergency key element
General notes If the vehicle can no longer be locked or
unlocked with the key, use the emergency
key element.
If you use the emergency key element to
unlock and open the driver's door or the boot
lid, the anti-theft alarm system will be trig-
gered (Y page 79).
There are several ways to deactivate the
alarm:
X To deactivate the alarm with the key:
press the %or& button on the key.
or
X Insert the key into the ignition lock.
or
X To deactivate the alarm with KEYLESS-
GO: press the Start/Stop button in the igni-
tion lock. The key must be in the vehicle. 86
KeyOpening and closing
Problem
Possible causes/consequences and
M
MSolutions The engine can no lon-
ger be started using the key. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 584).
or
X Jump-start the vehicle (Y page 586).
or
X Consult a qualified specialist workshop. The engine can no lon-
ger be started using
KEYLESS-GO. The key
is in the vehicle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. There is interference from a powerful source of radio waves.
X Start your vehicle with the key in the ignition lock. Doors
Important safety notes
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the out-
side, the double-lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double-lock function by deactivat-
ing the interior motion sensor (Y page 80).
The doors can then be opened from the inside after the vehicle has been locked from the
outside. The anti-theft alarm system is trig- gered if the door is opened from the inside.
Switch off the alarm (Y
page 79).
All countries: G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion, for example, if they:
R release the parking brake
R shift the automatic transmission out of park
position P or shift manual transmission into
neutral
R start the engine
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children. 90
DoorsOpening and closing
G
WARNING
If children are left unsupervised in the vehicle, they can:
R open doors and endanger other persons or
road users
R climb out and be injured by the traffic
R operate vehicle equipment and, for exam-
ple, trap themselves.
Children could also set the vehicle in motion, for example by:
R releasing the parking brake
R shifting the automatic transmission out of
park position P
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. Always
keep the key out of reach of children. G
WARNING
If children are left unsupervised in the vehicle, they can:
R open doors and endanger other persons or
road users
R climb out and be injured by the traffic
R operate vehicle equipment and, for exam-
ple, trap themselves.
Children could also set the vehicle in motion, for example by:
R releasing the parking brake
R shifting the automatic transmission out of
park position P
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. Always
keep the key out of reach of children. G
WARNING
If persons (particularly children) are exposed
to heat or cold for a prolonged period, there is a risk of serious or even fatal injuries. Never
leave persons (particularly children) unatten-
ded in the vehicle.
Unlocking and opening the doors
from the inside
! The side windows will not open/close if
the battery is discharged or if the side win- dows have iced up. It will then not be pos-
sible to close the door. Do not attempt to
force the door to close. You could other-
wise damage the door or the side window.
For all countries except the United King-
dom: you can open a door from inside the
vehicle even if it has been locked.
If the vehicle has previously been locked with the key or with KEYLESS-GO, opening a door
from the inside will trigger the anti-theft alarmsystem. Switch off the alarm (Y page 79).
United Kingdom only: if the vehicle has
been locked with the key from the outside,
the double-lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double lock function by deactivat-
ing the interior motion sensor (Y page 80).
The doors can then be opened from the inside after the vehicle has been locked from the
outside. The anti-theft alarm system is trig-
gered if the door is opened from the inside.
Switch off the alarm (Y page 79). Doors
91Opening and closing Z
X
Pull door handle ;.
If the door is locked, locking knob :pops
up. The door is unlocked and can be
opened.
i When a door is opened, the side window
on that side opens slightly. When the door
is closed, the side window is raised again. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside. For example, you can unlock the front-passenger door from the inside or
lock the vehicle before you pull away. X
To unlock: press button :.
X To lock: press button ;.
If the front-passenger door is closed, the
vehicle locks.
The central locking/unlocking button does
not lock or unlock the fuel filler flap or the
stowage compartments, such as the glove
compartment.
You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked with the key or KEYLESS-GO.
For all countries except the United King-
dom: you can open a door from inside the
vehicle even if it has been locked.
United Kingdom only: if the vehicle has
been locked from the outside, the double-
lock function is activated as standard. It is
then not possible to open the doors from
inside the vehicle. You can deactivate the double lock function by deactivating the inte-
rior motion sensor (Y page 80). The doors can
then be opened from the inside after the vehi- cle has been locked from the outside. The
anti-theft alarm system is triggered if the door
is opened from the inside. Switch off the
alarm (Y page 79).
If a locked door is opened from the inside, the previous unlock status of the vehicle will be
taken into consideration if:
R the vehicle was locked using the locking
button for the central locking, or
R if the vehicle was locked automatically
The vehicle will be fully unlocked if it had pre- viously been fully unlocked. If only the driver's
door had been previously unlocked, only the
door which has been opened from the inside
is unlocked. Automatic locking feature
:
To deactivate
; To activate
X To deactivate: press and hold button :
for about five seconds until a tone sounds.
X To activate: press and hold button ;for
about five seconds until a tone sounds.
i If you press one of the two buttons and do
not hear a tone, the relevant setting has
already been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning. 92
DoorsOpening and closing
You could therefore be locked out if:
R the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is being tested on a dynamom-
eter.
You can also switch the automatic locking
function on and off using the on-board com-
puter (Y page 242). Power closing
Power closing pulls the doors and boot lid into their locks automatically even if they are only
partly closed.
X Power closing feature (doors): push the
door past the first detent position into the
lock.
Power closing will pull the door fully closed.
X To power close the boot lid: lightly push
the boot lid closed.
The power closing function pulls the boot
lid closed. Unlocking the driver's door (emer-
gency key element)
If the vehicle can no longer be unlocked with
the key, use the emergency key element.
If you use the emergency key element to
unlock and open the driver's door, the anti-
theft alarm system will be triggered
(Y page 79).
X Take the emergency key element out of the
key (Y page 86).
X Insert the emergency key element into the
lock of the driver's door as far as it will go. X
Turn the emergency key element anti-
clockwise as far as it will go to position 1.
The door is unlocked.
i On right-hand-drive vehicles, turn the
emergency key element clockwise.
X Turn the emergency key element back and
remove it.
X Insert emergency key element into the key
(Y page 86). Locking the vehicle (emergency key
element)
If the vehicle can no longer be locked with the key, use the emergency key element.
X Open the driver's door.
X Close the front-passenger door and the
boot lid.
X Press the locking button (Y page 92).
X Check whether the locking knob on the
front-passenger door is still visible. Press
down the locking knob by hand, if neces-
sary.
X Close the driver's door.
X Remove the emergency key element from
the key (Y page 86).
X Insert the emergency key element into the
lock of the driver's door as far as it will go. Doors
93Opening and closing Z
1
To lock
X Turn the emergency key element clockwise
as far as it will go to position 1.
i On right-hand-drive vehicles, turn the
emergency key element anti-clockwise.
X Turn the emergency key element back and
remove it.
X Make sure that the doors and the boot lid
are locked.
X Insert emergency key element into the key
(Y page 86).
i If you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not primed. Boot
Important safety notes
G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, especially when braking or abruptly changing directions.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey. G
WARNING
If persons (particularly children) are exposed
to heat or cold for a prolonged period, there is a risk of serious or even fatal injuries. Never leave persons (particularly children) unatten-
ded in the vehicle.
! The boot lid swings upwards when
opened. Therefore, make sure that there is sufficient clearance above the boot lid.
! Only close the boot once the roof is low-
ered completely. Otherwise, you could
damage the roof.
i Opening dimensions of the boot lid
(Y page 629).
i When the soft top is open, you can use
loading aid (Y page 546) to raise the folded
soft top when loading it into the boot. For
this purpose, you can also open the boot
separator.
The boot separator must be closed again
after loading. Otherwise, the soft top can
no longer be closed.
You can unlock the boot lid when the vehicle
is stationary and the roof is fully opened or
closed.
Do not leave the key in the boot. You could
otherwise lock yourself out.
The boot lid can be:
R opened and closed from outside
R opened and closed automatically from out-
side (vehicles with boot lid remote closing
feature)
R opened and closed automatically from
inside (vehicles with boot lid remote closing
feature)
R opened, closed or stopped during opera-
tion without the use of your hands (vehicles
with KEYLESS-GO and HANDS-FREE
ACCESS)
R locked separately
R unlocked with the emergency key element Boot lid reversing feature
The boot lid is equipped with an automatic
reversing feature. It reacts if a solid object
obstructs or restricts the boot lid during the 94
BootOpening and closing
Unlocking the boot (emergency key
element)
! The boot lid swings upwards when
opened. Therefore, make sure that there is sufficient clearance above the boot lid.
If the boot cannot be unlocked with the key or
KEYLESS-GO, use the emergency key ele-
ment.
If you use the emergency key element to
unlock and open the boot lid, the anti-theft
alarm system will be triggered (Y page 79).
X Remove the emergency key element from
the key (Y page 86).
X Insert the emergency key element into the
boot lid lock as far as the stop. 1
Basic position
2 To unlock
X Turn the emergency key element anti-
clockwise from position 1as far as it will
go to position 2.
X Pull the boot lid handle.
The boot is unlocked.
X Turn the emergency key element back to
position 1and remove it.
X Insert emergency key element into the key
(Y page 86).
i When you lock the vehicle (Y
page 93),
the boot is also locked. Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts
could become trapped between the side win- dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or pull the switch to close the side window again. G
WARNING
While closing the side windows, body parts in the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again. G
WARNING
Children could become trapped if they oper-
ate the side windows, particularly when unat- tended. There is a risk of injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. Side window reversing feature
The front side windows are equipped with an automatic reversing feature. If a solid object
blocks or restricts the upward movement of
one of the front side windows during the auto- matic closing process, the side window opens again automatically. During the manual clos-
ing process, the side window only opens
again automatically after the corresponding
switch is released. However, the automatic
reversing feature is only an aid, not a substi-
tute for your attention when closing the side
window. Side windows
99Opening and closing Z