2012 MERCEDES-BENZ M-Class Owner's Manual

This
may bebecause thecorrespon ding
mobile phonenetwork isnot availab le.
The Call
Failed message
appearsinthe
multifunct iondisplay .
X To end acall: press the~ button onthe
mul tifunctio nstee ring wheel.
or
X Pre ssthe corr espo ndi ng button forend ing
a ph one callon the audio sy ste mo ron
COMA ND.
Call prior ity When
servicecall sare active, e.g. Roadsi de
As sist anc eor MB Info call s,an eme rgency
call can still be initia ted. Inthis cas e,an
eme rgencycall willtakeprio rityand override
all other active calls.
The indicat orlamp oftheres pec tive but ton
flas hes untilth ecall isen ded. Aneme rgency
call can onlybe term inat edbytheMer cedes-
Ben zCust omerAs sist anc eCen ter. All other
call scan beended bypre ssin gth e~
but tono nthe multifunction steeringwheelor
the corresponding buttonforending a
telephone callonthe audi osystem oron
COMAND. i
If
an mbrace callisinitiated, audiooutput
is muted. Themobile phoneisno longer
conn ected toCOMAND. However,ifyou
want touse your mobile phone, we
recommen dthat youdothis only when the
vehicle isstationary andinasafe location.
Dow nloading destinations i
Inform
ationonthe componen tsand
operating principles ofCOMAND canbe
found inthe separate COMAND operating
instruct ions. i
You
canonly usetheDestin ation
Download functionifthe vehicle is
equipp edwith anavigation system.
Destin ationDownload givesyouaccess toa
database withover 15million pointsof
interest (POIs)/important destinationsthatcan
bedownloaded ontothenavigation
system ofyour vehicle. Ifyou know the
destination, youcan download theaddress or
obtain thelocation ofpoints ofinterest
(POIs)/important destinationsinthe
surrounding area.
You areprompted toconfirm routeguidance
to the address entered.
The system calculates theroute and
subsequ entlystarts theroute guidancewith
the address entered. i
If
you select No ,
the address canbestored
in the address book. i
The
Destin ationDownload functionis
availa bleifthe corresponding mobile
phone network isavaila bleand data
transf erispossible.
Route Assistance
This service ispart ofthe mbrace PLUS
Package andcannot bepurchased
separately. i
You
canalso usetheRoute Assistanc e
funct ionifyour vehicle isnot equipp edwith
a navigation system.
Within theframework ofthis service, you
receive aprofessional andreliabl eform of
navigation supportwithouthavingtoleave
your vehicle.
The customer servicerepresentat ive
determines asuitable drivingroutebased on
your current vehicleposition andthedesired
destination andguides youlivethrough the
current sections ofthe route.
Search &Send "Sear
ch&Sen d"isadest inationentry
ser vice.You canfindfurt her inform ationon
"Sear ch&S end" inthe separate COMAND
operatin ginst ruct ions. Featur
es
303Stowing and features Z

Vehi
cle remo teope ning If
yo uha ve uni ntentio nallylocked your
veh icle(e .g. the Sma rtKey isstil lin the
veh icle) and arep laceme ntSma rtKey isnot
ava ilab le,the vehiclecan beopene dby a
Mer cedes-Be nzCu stom erAssi stance Center.
The vehiclecan beopene drem otelyup tofou r
da ys afte rthe ignition waslastswitched off.
X Contact thefollowing servicehotlines:
R USA: Mercedes-Ben zCustome r
As sist anc eCen terund er1-80 0-FO R-
ME RCedes (1-800-36 7-63 72)or
1-8 88- 990- 9007
R Canada: Customer Serviceat
1-8 88- 923- 8367
You willbeasked foryour password.
X Return toyour vehicle atthe time agreed
upon withtheMercedes-B enzCustomer
Assist anceCenter.
X Pull thetailgate handleforatleast 20
seconds untiltheindicator lampinthe SOS
button (Ypage 300)flashes.
The Connecting
Call message
appears
on the multifunct iondisplay .
Alter natively, thevehicle canalso beopened
via the Internet oran iPhone inthe "Owners
Online" sectionusingyourIDnumber and
password 23
. i
Vehicle
remoteunlockin gis only possible
if the correspon dingmobile phonenetwork
is accessible.
The SOS button flashes andthe Call
Connected message
appearsinthe
multifunct iondisplay toconf irmthat the
comman dfor vehicle remote unlockin ghas
been received.
If you pull thetailgate handleformore than
20 seconds beforereceiving authorization
for remote unlockin gfrom theMercedes-
Benz Customer AssistanceCenter, you
must wait15minutes beforeyoucan pull
the tailgate handleagain. Vehicle
remoteclosin g If
you forget tolock your vehicle butareno
longer inthe vicinit yof the vehicle, itcan be
locked foryou bythe Mercedes-B enz
Customer AssistanceCenter.
The vehicle canbelocked remotely uptofour
days after theignition waslastswitched off.
X Contact thefollowing servicehotlines:
R USA: Mercedes-B enzCustomer
Assist anceCenter under1-800-FOR-
MERCedes(1- 800-367-6372 )or
1-8 88-990- 9007
R Canada: Customer Serviceat
1-8 88-923- 8367
You willbeasked foryour PIN.
The next time youareinyour vehicle and
switch onthe ignition, the Tele Aid: Doors
Locked
byRemote message
appearsinthe
multifunct iondisplay .
Alter natively, thevehicle canalso belocked
via the Internet oran iPhone inthe "Owners
Online" sectionusingyourIDnumber and
password. i
The
vehicle valetlockin gfeature is
availa blewhen therelevant mobilephone
network isavaila bleand data conn ection is
possible.
Service forrecovering astolen vehic le If
yo ur veh icleha sbe en stol en:
X Noti fythe police.
The police willissu eanum bered incident
rep ort.
X Thi snum berw illbe forwarded tothe
Merc edes- BenzCustome rAssistance
Center together withyour PIN.
The Mercedes-Benz CustomerAssistance
Center thenattempts tolocate thembrace
system. TheMercedes-Benz Customer
Assistance Centercontacts youand the
local lawenforcemen tagency ifthe vehicle
is located. However, onlythelaw
23 USA only. 304
Featur
esStowing and features

enfor
cemen tagency isinfor med ofthe
location ofthe vehicle. i
If
the anti- theftalarm systemisact ive for
long erthan 30seco nds,mbrac e
autom atically inform sthe Merc edes- Benz
Custom erAss istanc eCent er. Gar
age door opener
Imp ortant safety notes The
Hom eLink®
garage dooropener
int egrat edinthe rear- view mirrorallows you
to operat eup tothr ee diff eren tdoor and gate
systems. i Certain
garagedoordrives are
incompat iblewith theintegr atedgarage
door opener. Ifyou have difficulty
programming theintegr atedgarage door
opener, contactanauthorized Mercedes-
Benz Center orcall one ofthe following
telephone hotlines:
R USA: Mercedes-B enzCustomer
Assist anceCenter at
1-8 00- FOR-ME RCedes
R Canada: Customer Serviceat
1-8 00- 387- 0100 G
WARNIN
G Before
programming theintegrat edremote
cont roltoagarage dooropener orgate
operator, makesurepeople andobject sare
out ofthe way ofthe device toprevent
potent ialharm ordamage. When
programming agarage dooropener, thedoor
moves upordown. Whenprogramming agate
operator, thegate opens orcloses.
Do not use theintegrat edremote controlwith
any garage dooropener thatlacks safety stop
and reverse features asrequired byU.S.
federal safetystandards (thisincludes any
garage dooropener modelmanufactured
before April1,1982 ).A garage doorthat
cann otdetect anobject -signaling thedoor to
stop andreverse -does notmeet current
U.S. federal safetystandards.
When programming agarage dooropener,
park vehicle outside thegarage.
Do not run theengine whileprogramming the
integrat edremote control.Inhalation of
exhaust gasishazardous toyour health. All
exhaust gascont ains carbon monoxide(CO),
and inhaling itcan cause unconsciousness
and possible death.Allexhaust gascont ains
carbon monoxide(CO), andinhaling itcan
cause unconsciousness andpossible death. i
USA
only:
This device complies withpart15ofthe
FCC Rules. Operation issubject tothe
following twocondit ions:
1. This device maynotcause harmful
interf erence, and
2. this device mustaccept anyinterf erence
received, includinginterference thatmay
cause undesired operation.
Any unauthorized modificationtothis
device couldvoidtheuser's authority to
operate theequipment.
FCC ID:CB2HMIH L4 i
Canada
only:
This device complies withRSS-2 10of
Industr yCanada. Operation issubject to
the following twocondit ions:
1. This device maynotcause interference,
and
2. this device mustaccept anyinterf erence
received, includinginterference thatmay
cause undesired operationofthe device.
Any unauthorized modificationtothis
device couldvoidtheuser's authority to
operate theequipment.
IC: 279B -HMIHL4 Featur
es
305Stowing and features Z

Program
mingtheintegrat edgarage
door opener onthe rear -view mirror Program
ming G
WARNING Only
press thetransm itterbutton onthe
integrated garagedooropener ifthere areno
persons orobject spresent withinthesweep
of the garage door.People couldotherwise be
injured bythe movement ofthe door. Int
egrated garagedooropener onthe rear-view
mirror
Garage doorremote controlA isnot part of
this integrat edgarage dooropener. i
To
achieve thebest result, insertnew
batteries ingarage doorremote control
A before programming.
X Before programming forthe first time, clear
the memory ofthe integrat edgarage door
opener (Ypage 308).
X Turn theSmartK eytoposition 2in the
ignition lock.
X Press andhold oneoftransm itter
buttons ;to? onthe integrat edgarage
door opener.
Indicator lamp:starts toflash yellow
after ashort period. i
Indicator
lamp:flashes yellow
immediately afterthetransm itterbutton
has been stored forthe first time. Ifthe
transm itterbutton hasalready been
programmed, indicatorlamp:does not
flash yellow until10seconds haveelapsed. X
Relea sethe transm itterbutton.
X Point transm itterbutton Bofgarage door
remote controlA towards thetransm itter
buttons onthe rear-view mirrorata
distance of2to 8inches (5to 20 cm). i
The
distance requiredbetween garage
door remote controlA and theintegrated
garage dooropener depends onthe system
of the garage doordrive. Youmight require
several attempt s.You should testevery
position foratleast 25seconds before
trying another position.
X Press andhold transm itterbutton Bon
garage doorremote controlA until
indicator lamp:lights upgreen.
Programming iscomplete ifindicator
lamp :lights uporflashes green.
X Relea setransm itterbutton ;,=or? on
the integrat edgarage dooropener andthe
transm itterbutton ongarage doorremote
cont rolB.
If indicator lamp:lights upred:
X Repea tthe programming procedureforthe
transmit terbutton. Whendoingso,vary the
distance between thegarage doorremote
cont roland therear-view mirror. i
If
the indicator lampflashes greenafter
successful programming, thegarage door
system isoperating onarolling code. After
programming, youmust synchron izethe
garage dooropener integratedinthe rear-
view mirror withthereceiver ofthe garage
door system.
Synchronizing therolling code
Your vehicle mustbewithin rangeofthe
garage orgate opener drive.Makesurethat
neither yourvehicle norany persons/ objects
are present withinthesweep ofthe door or
gate.
Observe thesafety noteswhen performin g
the rolling codesynchron ization. 306
Featur
esStowing and features

X
Turn theSmart Keytoposition 2in the
ignition lock.
X Press theprogramming buttonofthe door
or gate drive (seethedoor orgate drive
operating instructions ,e.g. under
"Programming ofadditional remote
cont rols"). i
You
now normally have30seconds to
initiate thenext step.
X Press thepreviously programmed
tran smitt erbutton ofthe HomeLin k®
integr atedgarage dooropener repeatedly
in succession untilthedoor opens.
The rolling codesynchron izationisthen
complete.
Notes onprogr ammingthe remot e
control
Canadian radiofrequency lawsrequire a
"break" (orinter ruption) ofthe tran smission
signals afterbroadcasting forafew seconds .
These signals maynottheref orelast long
enough forthe integr atedgarage dooropener
to recogn izethe signal during programming.
Comparable withCanadian law,some U.S.
garage dooropeners alsohave abuilt-in
"interr uption".
If you liveinCanada orhave difficulties
programming thegarage dooropener
(regardless ofwhere youlive) when usingthe
programming steps(seeabove), proceed as
follows:
X Press andhold oneoftran smitt er
button s; to? ofthe integr atedgarage
door opener.
Indicat orlamp :start sto flash yellow
after ashort period.
X Release thetran smitt erbutton .
X Press transmitt erbutton Bofthe garage
door remote controland hold fortwo
seconds, thenrelease fortwo seconds,
then press againandhold fortwo seconds. X
Repeat thissequence ontran smitt er
button Bofthe garage doorremot e
cont roluntil indicator lamp:isgreen.
Repeat theprocess ifindicator lamp:
turns red.
X Contin uewith theother programming
steps (seeabove).
Problems whenprogramming
If you areexperienc ingproblems
programming theintegr atedgarage door
opener onthe rear-view mirror,takenoteof
the following instructions :
R check thetran smission frequency of
garage doorremot econt rolA (usual ly
found onthe reverse sideofthe remot e
cont rol).
The integr atedgarage dooropener is
compatible withdevices thatcanbe
operated withunits inafrequency rangeof
280 to390 MHz.
R change thebatteries ingarage doorremot e
cont rolA.T hisincreases theprobabil ity
that garage doorremote controlA will
send astron gand precise signaltothe
integrated garagedooropener onthe rear-
view mirror.
R when programming, holdgarage door
remote controlA atdifferent distances
and angles fromthetransmit terbutton that
you areprogramming. Trydifferent angles
at adistance between 2and 12inches (5
to 30 cm) orthe same angle atvarying
distances.
R ifanother remotecontrolfor the same
garage doordrive isavaila ble,repeat the
same programming stepswiththisremote
cont rol.Before youperform thesteps ofthe
operation, makesurethatthere arenew
batteries inthe garage doorremote
cont rol.
R note thatsome remote controlsonly
transmit foralimited amount oftime (the
indicator lamponthe remote controlgoes Features
307Stowing and features Z

out).
Press theremote controlbutton again
before itstops transmitting.
R align theanten nacable ofthe garage door
opener unit.Thiscanimprove signal
reception /transmission.
Opening/cl osingthegara gedoor Once
programmed, theintegr atedgarage
door opener willassume thefunct ionofthe
garage doorsystem's remotecontrol.Please
also read theoperating instructions forthe
garage doorsystem.
X Turn theSmart Keytoposition 2in the
ignition lock.
X Press transmitterbutton ;,=or? inthe
overhead controlpanel thatyouhave
programmed tooperate thegarage door.
Garage doorsystem withafixed code:
indicator lamp:lights upgreen.
Garage doorsystem witharolling code:
indicator lamp:flashes green. i
The
trans mitterwill trans mitasignal for
as long asthe trans mitterbutton isbeing
pressed. Afteramaximum often seconds,
trans mission istermin atedandindicator
lamp :flashes yellow.Press the
transmitter buttonagain,ifnecessary .
Cle aring thememory ofthe integ rated
garage dooropeneron the rear-view
mirror X
Turn theSmartKey toposi tion 2in the
ignitio nlock.
X Press transmitterbutton s; and ?.
The indicator lamplights upyellow .
X Press andhold trans mitterbutton s;
and ?until theindicator lampturns green. i
Make
surethatyouclear thememory of
the integr atedgarage dooropener before
selling thevehicle. Compass
Calling upthe compass Infor
mation onoperating thecompass canbe
found inthe separate COMAND operating
instr uctions. Floo
rmats G
WARNIN
G Whenever
youareusing afloormat, makesure
there isenough clearance andthat the
floormat issecurely fastened.
The floormat shouldalwaysbe securely
fastened usingthefastenin gequipment .
Befor edriving off,chec kthat thefloormat is
securely inplace andadjust itifnec essary. A
loose floormat couldslipand hinder proper
func tioningofthe pedals.
Do not place several floormat son top ofeach
other asthis may impair pedalmoveme nt. Floorm
aton the driver' sside (example)
X Driver's seat/front-passenger seat:
slide therespect iveseat back.
X Rear seats: slidetherespect iveseat
forwards.
X To install: placethefloormat inthe
foot well.
X Press studs:ontoretain ers;.
X To rem ove: pullthefloormat off
retain ers;.
X Remove thefloormat . 308
Featur
esStowing and features

Infr
ared reflect ivewind shield
The infrar ed reflec ting glass preven tsthe
veh icleint erio rfrom becomi ngtoo hot. Itals o
blocks radiowa ves upinto thegiga hertz
range. In
order toopera teradi o-controlled
equ ipme nt,e.g. tollrecordi ngsystems ,
area s: onthe winds hieldare permea bleto
radi owa ves. Inthese areas,you can install
radi o-controlled systems.
These areascan best beseen fromoutside
the vehicl eby observi ngthe light reflected off
the winds hield. Fe
atures
309Stowing and features Z

310