2012 MERCEDES-BENZ GLK SUV service

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Welcome to the world of Mercedes-Benz
Before you first drive off, read this Owner's
Manual carefully and familiarise yourself with
your vehicle. For your own safety and a longer
vehicle life, follow the instructions and warn-
ing notices in this manual. Disregarding them
may lead to damage to the vehicle or personal
injury.
The equipment or model designation of your
vehicle may vary according to:
R model
R order
R country variant
R availability
The illustrations in this manual show a left-
hand-drive vehicle. On right-hand-drive vehi-
cles, the layout of components and controls
differs accordingly.
Mercedes-Benz is constantly updating its
vehicles to the state of the art.
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
Therefore, descriptions may vary from those
of your own vehicle.
The following are integral components of the
vehicle:
R Owner's Manual
R Service Booklet
R equipment-dependent supplements
Keep printed copies of the documents in the
vehicle at all times. If you sell the vehicle,
always pass the documents on to the new
owner.
i You can get to know the important fea-
tures of your vehicle in the interactive Own-
er's Manual on the Internet at:
http://www.mercedes-benz.de/
betriebsanleitung The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
2045847782Z102 É2045847782Z102&ËÍ

1, 2, 3 ...
12-button multifunction steering
wheel Operating the on-board computer .228
Overview .......................................... 36
12 V socket
see Socket
4-button multifunction steering
wheel
Operating the on-board computer .225
Overview .......................................... 35
4ETS
see ETS/4ETS (Electronic Trac-
tion System)
4MATIC (permanent four-wheel
drive) .................................................. 213A
ABS (Anti-lock Braking System) Display message (12-button mul-
tifunction steering wheel) ..............252
Display message (4-button multi-
function steering wheel) ................247
Function/notes ................................ 65
Important safety notes ....................65
Warning lamp ................................. 286
Activating/deactivating air-recir-
culation mode .................................... 135
Activating/deactivating cooling
with air dehumidification .................131
Active Blind Spot Assist Function/notes ............................. 207
Switching on/off (on-board com-
puter, 12-button multifunction
steering wheel) .............................. 237
Towing a trailer .............................. 210
Active Driving Assistance package .207
Active Lane Keeping Assist Display message (12-button mul-
tifunction steering wheel) ..............273
Function/notes ............................. 210
Switching on/off (on-board com-
puter, 12-button multifunction
steering wheel) .............................. 238
Towing a trailer ......................207, 213
Active light function .........................114Active Park Assist
Display message ............................ 273
Active Parking Assist
Important safety notes ..................192
Towing a trailer .............................. 196
Active Service System
see ASSYST PLUS
Adaptive brake lamps .........................67
Adaptive Highbeam Assist Display message (12-button mul-
tifunction steering wheel) ..............263
Function/notes ............................. 116
Adaptive Main-beam Assist
Switching on/off (on-board com-
puter) ............................................. 240
AdBlue ®
Display message (12-button mul-
tifunction steering wheel) ..............269
Display message (4-button multi-
function steering wheel) ................266
Filling capacity ............................... 369
Notes ............................................. 368
Service indicator ............................ 313
AdBlue ®
service indicator ................313
Additional speedometer ...................239
Additives (engine oil) ........................370
Adjusting the headlamp range .........112
Airbags Front airbag (driver, front
passenger) ....................................... 46
Important safety guidelines .............44
Kneebag .......................................... .46
Pelvis airbag .................................... 47
Sidebag ............................................ 47
Triggering ......................................... 43
Windowba g...................................... 48
Air-conditioning system
see Climate control
Air filter
Display message (12-button mul-
tifunction steering wheel) ..............268
Display message (4-button multi-
function steering wheel) ................265
Air pressure
see Tyre pressure 4
Index

Air vents
Glove compartment .......................142
Important safety notes ..................141
Rear ............................................... 143
Setting ........................................... 141
Setting the centre air vents ...........142
Setting the side air vents ...............142
Alarm system
see ATA (Anti-Theft Alarm system)
Anti-glare film .................................... 310
Anti-lock Braking System see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Approach/departure angle ..............172
Aquaplaning ....................................... 168
Ashtray ............................................... 306
ASSYST PLUS Displaying a service message ........312
Hiding a service message ..............312
Notes ............................................. 312
Resetting the service interval dis-
pla y................................................ 312
Service message ............................ 312
Special service requirements ......... 313
ATA (Anti-Theft Alarm system)
Activating/deactivating ...................72
Function .......................................... .72
Interior motion sensor .....................73
Switching off the alarm ....................72
Tow-away protection ........................ 72
ATTENTION ASSIST
Activating/deactivating .................237
Display message (12-button mul-
tifunction steering wheel) ..............271
Function/notes ............................. 201
Audio DVD (12-button multifunc-
tion steering wheel) ..........................233
Audio menu (on-board computer,
12-button multifunction steering
wheel) ................................................ .233
Audio menu (on-board computer) ....233
Authorised workshop see Qualified specialist workshop AUTO lights
Display message (12-button mul-
tifunction steering wheel) ..............263
Display message (4-button multi-
function steering wheel) ................260
see Lights
Automatic engine start (ECO start/
stop function) .................................... 152
Automatic engine switch-off (ECO
start/stop function) ..........................151
Automatic headlamp mode ..............111
Automatic transmission Accelerator pedal position .............157
Automatic drive program ...............159
Changing gea r............................... 157
DIRECT SELECT lever .....................155
Display message (4-button multi-
function steering wheel) ................278
Drive position (ECO start/stop
function) ........................................ 157
Driving tips .................................... 157
Emergency running mode ..............161
Engaging drive position .................. 157
Engaging neutral ............................ 157
Engaging park position automati-
call y............................................... 156
Engaging reverse gear ...................156
Engaging the park position ............156
Kickdown ....................................... 158
Manual drive program ....................160
Neutral (ECO start/stop function) .156
Problem (fault) ............................... 161
Program selector button ................158
Pulling away ................................... 149
Shift ranges ................................... 159
Starting the engine ........................148
Steering wheel gearshift paddle s... 159
Trailer towing ................................. 158
Transmission position displa y........ 156
Transmission positions ..................157
Automatic transmission emer-
gency running mode .........................161
Automatic transmissions Display message (12-button mul-
tifunction steering wheel) ..............279 Index
5

Important safety notes
....................82
Opening (from the inside) ................83
Downhill Speed Regulation
see DSR (Downhill Speed Regulation)
Drive program
Automatic ...................................... 159
Display ........................................... 156
Display (DIRECT SELECT lever) ......156
Manual .......................................... .160
Driver's door
see Door
Drive system
Active Blind Spot Assist .................207
Driving abroad
Service24h .................................... 313
Symmetrical dipped bea m............. 110
Driving in mountainous terrain
Approach/departure angl e............ 172
Driving off-road
see Off-road driving
Driving safety system
BAS PLUS (Brake Assist System
PLUS) .............................................. .66
Electronic Brake-force Distribu-
tion .................................................. 69
ESP ®
(Electronic Stability Pro-
gram) ............................................... 67
ETS/4ETS (Electronic Traction
System) ........................................... 68
Important safety guidelines .............65
Driving safety systems
ABS (Anti-lock Braking System) .......65
Adaptive brake lamps ......................67
BAS (Brake Assist System) ..............66
Overview .......................................... 65
PRE-SAFE ®
Brake ............................ .69
Driving system
Active Lane Keeping Assis t............ 210
Active Parking Assist .....................192
Display message (12-button mul-
tifunction steering wheel) ..............271
Display message (4-button multi-
function steering wheel) ................270
Driving systems
Active Driving Assistance pack-
age ................................................. 207
ATTENTION ASSIST ........................201Blind Spot Assist ............................ 203
Cruise control
................................ 173
Distronic Plus ................................ 178
HOLD function ............................... 186
Lane Keeping Assist ......................205
Lane package ................................ 203
PARKTRONIC ................................. 188
Reversing camera ..........................196
Speed Limit Assist .........................202
SPEEDTRONIC ............................... 176
Driving tips
Aquaplaning ................................... 168
Automatic transmission .................157
Brakes ........................................... 167
DISTRONIC PLUS ........................... 185
Downhill gradient ........................... 167
Driving abroad ............................... 110
Driving in winter ............................ .169
Driving on flooded roads ................168
Driving on sand .............................. 172
Driving on wet roads ......................168
Driving over obstacles ...................172
General .......................................... 165
Icy road surfaces ........................... 170
Limited braking efficiency on sal-
ted roads ....................................... 168
New brake pads/linings ................168
Off-road driving .............................. 170
Off-road fording ............................. 169
Running-in tips ............................... 146
Snow chains .................................. 353
Symmetrical dipped bea m............. 110
Towing a trailer .............................. 215
Travelling uphill .............................. 172
Tyre ruts ........................................ 172
Wet road surface ........................... 167
DSR (Downhill Speed Regulation)
Display message (12-button mul-
tifunction steering wheel) ..............271
Function/notes ............................. 21310
Index

Switching the daytime driving
lights on/off (12-button multi-
function steering wheel)
................239
Switching the daytime driving
lights on/off (4-button multifunc-
tion steering wheel) .......................227
Switching the daytime driving
lights on/off (switch) .....................111
Switching the surround lighting
on/off (12-button multifunction
steering wheel) .............................. 240
Turn signals ................................... 113
see Changing bulbs
see Interior lighting
Light sensor
Display message (12-button mul-
tifunction steering wheel) ..............263
Display message (4-button multi-
function steering wheel) ................260
LIM indicator lamp
Cruise control ................................ 174
DISTRONIC PLUS ........................... 179
Variable SPEEDTRONIC .................176
Limiting the speed
see SPEEDTRONIC
Loading guidelines ............................296
Locking see Central locking
Locking (doors)
Automatic ........................................ 83
Emergency locking ........................... 84
From inside (central locking but-
ton) .................................................. 83
Locking centrally
see Central locking
Locking verification signal (on-
board computer) ............................... 242
Luggage compartment cover ...........300
Luggage compartment enlarge-
ment ................................................... 298
Luggage compartment floor opening/closing ............................ 303
stowage well, unde r....................... 303
Lumbar support
Adjusting ....................................... 100
Adjusting the 4-way lumbar sup-
port ................................................ 100 M
M+S tyres ........................................... 352
Main beam Display message (4-button multi-
function steering wheel) ................259
Main-beam headlamps
Changing bulbs .............................. 120
Display message (12-button mul-
tifunction steering wheel) ..............262
Switching Adaptive Highbeam
Assist on/off ................................. 116
Switching on/off ........................... 113
Manual transmission
Engaging reverse gear ...................155
Gear leve r...................................... 154
Pulling away ................................... 149
Shifting to neutral ..................154, 155
Shift recommendatio n................... 155
Matt finish (cleaning instructions) ..319
Memory card (audio) .........................233
Memory function ............................... 106
Mercedes-Benz Service Centre see Qualified specialist workshop
Message memory
12-button multifunction steering
wheel ............................................. 246
4-button multifunction steering
wheel ............................................. 245
Messages
see Display messages
Mirror
see Vanity mirror (in sun visor)
Mirrors
see Exterior mirrors
see Rear-view mirror
Mobile phone
Frequencies ................................... 363
Installation ..................................... 363
Menu (on-board computer) ............234
Notes/placing in the bracket ......... 308
Transmission output (maximum) .... 363
Mobile telephone
Pre-installed bracket ......................310
Modifying the programming (key) .....78
Motorway mode ................................ 115 Index
15

MP3
Operating ...................................... .233
see Separate operating instructions
Multifunction display
4-button multifunction steering
wheel ............................................. 226
Permanent display (12-button
multifunction steering wheel) ........239
Multi-function display
12-button multifunction steering
wheel ............................................. 229N
Navigation Menu (on-board computer) ............232
On-board computer (12-button
multifunction steering wheel) ........232
see separate operating instructions
NECK-PRO head restraints
Operation ........................................ .49
Resetting after being triggered ........49
NECK-PRO luxury head restraints
Operation ........................................ .49
Resetting after being triggered ........49
Notes on running in a new vehicle ..146 O
Occupant safety Children in the vehicle .....................54
Important safety notes ....................42
Odometer
4-button multifunction steering
wheel ............................................. 226
see Total distance recorder
see Trip meter
Off-road drive program .....................215
Off-road driving Checklist after driving off-road ......171
Checklist before driving off-road .... 171
General information .......................170
Important safety notes ..................170
Travelling uphill .............................. 172
Off-road lights ................................... .115
Off-road system 4MATIC .......................................... 213
DSR ............................................... 213Off-road ABS
.................................... 66
Off-road drive program ..................215
Off-road ESP ®
.................................. 69
Oil
see Engine oil
On-board computer
Light submenu ............................... 239
Operating the TV ............................ 234
On-board computer (12-button
multifunction steering wheel)
Assist menu ................................... 236
Audio menu ................................... 233
Convenience submenu ..................243
Important safety notes ..................224
Instrument cluster submenu ..........238
Lights submenu ............................. 239
Menu overview .............................. 230
Navigation menu ............................ 232
Operating ...................................... .228
Operating the video DVD ...............234
Range ............................................ 231
Service menu ................................. 238
Standard display submenu ............230
Telephone menu ............................ 234
Trip menu ...................................... 230
On-board computer (12-button
multifunction steering wheel)
Displaying service messages .........312
Display messages ..........................245
Heating submenu ........................... 242
Message memory .......................... 246
Vehicle submenu ........................... 241
On-board computer (12-button
multifunction steering wheel)Set-
tings menu ......................................... 238
On-board computer (12-button
multifunction steering wheel) sub-
menu
Factory setting ............................... 244
On-board computer (4-button mul-
tifunction steering wheel)
Important safety notes ..................224
Menu overview .............................. 226
Switching daytime driving lights
on/off ............................................ 22716
Index

On-board computer (4-button mul-
tifunction steering wheel)
Displaying service messages .........312
Display messages ..........................245
Individual vehicle settings ..............225
Message memory .......................... 245
Operating ...................................... .225
Range ............................................ 226
Standard displa y............................ 226
Time/date ..................................... 227
Trip computer ................................ 226
Opening and closing the side trim
panels ................................................. 121
Operating safety Diagnostics connection ...................26
Operating system
see On-board computer
Outside temperature
Display (12-button multifunction
steering wheel) .............................. 227
Display (4-button multifunction
steering wheel) .............................. 225
Overhead control panel ......................39
Override feature Rear side windows ...........................64 P
Paint code .......................................... 364
Paintwork (cleaning instructions) ...319
Panic alarm .......................................... 42
Panorama sliding sunroof Important safety information ...........92
Opening/closing .............................. 92
Opening/closing the roller sun-
blind ................................................. 93
Problem (malfunction) .....................94
Rain closing feature .........................92
Resetting ......................................... 93
Parking ............................................... 164
Important safety notes ..................164
Parking brake ................................ 165
Position of exterior mirror, front-
passenger side ............................... 105
Reversing camera ..........................196
see PARKTRONIC Parking aid
Active Parking Assist .....................192
see Exterior mirrors
see PARKTRONIC
Parking brake .................................... 165
Display message (12-button mul-
tifunction steering wheel) ..............253
Display message (4-button multi-
function steering wheel) ................248
Notes/function .............................. 165
Warning lamp ................................. 291
Parking lamp
Display message (12-button mul-
tifunction steering wheel) ..............262
Display message (4-button multi-
function steering wheel) ................259
Parking lamps
Changing bulbs .............................. 120
Switching on/off ........................... 112
PARKTRONIC
Deactivating/activating .................190
Driving system ............................... 188
Function/notes ............................. 188
Important safety notes ..................188
Problem (fault) ............................... 192
Sensor range ................................. 188
Trailer towing ................................. 191
Warning displa y............................. 189
PASSENGER AIRBAG OFF warning
lamp ...................................................... 56
Petrol .................................................. 366
Plastic trim (cleaning instructions) .322
Power windows see Side windows
PRE-SAFE ®
(preventative occupant
protection) Display message (12-button mul-
tifunction steering wheel) ..............254
Display message (4-button multi-
function steering wheel) ................249
PRE-SAFE ®
(preventive occupant
safety system) Operation ........................................ .48
PRE-SAFE ®
Brake
Activating/deactivating .................237
Display message (12-button mul-
tifunction steering wheel) ..............255 Index
17