2012 MERCEDES-BENZ GLK SUV engine

R
the engine is not running.
R there is a brake system malfunction.
R there is a malfunction in the power supply
or the vehicle's electrical system.
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will need more
force to steer and brake, you may have to
depress the brake pedal with maximum force.
Before towing away, make sure that the steer-
ing can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum per-
missible gross vehicle weight of your vehicle. G
WARNING
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate HOLD and DISTRONIC PLUS if the
vehicle is to be towed.
It is better to have the vehicle transported
than to have it towed.
! You may tow the vehicle for a maximum
of 50km. A towing speed of 50 km/h must
not be exceeded.
For towing distances over 50 km, the entire
vehicle must be lifted up and transported.
! Only secure the tow rope or towing bar to
the towing eyes. The vehicle may otherwise
be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! Pull away smoothly when towing away or
tow-starting a vehicle. If the tractive power
is too high, the vehicles could be damaged.
! On vehicles with KEYLESS-GO, use the
key instead of the Start/Stop button. Turn
the key to position 2in the ignition lock and
shift the automatic transmission to N.
Then, turn the key back to 0and leave it in
the ignition lock. When towing a vehicle with an automatic
transmission, the transmission must be in
position
N.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key in the ignition lock to
position 2
R cannot shift the transmission to position
N on vehicles with automatic transmission
i Deactivate the automatic locking feature
(Y page 83). You could otherwise be locked
out when pushing or towing the vehicle.
Deactivate tow-away protection
(Y page 72) before the vehicle is towed. Fitting/removing the towing eye
Fitting the towing eye Vehicles with a trailer tow hitch: if you intend
to use the vehicle for towing, fit the ball cou-
pling (Y
page 217) and connect the towbar to
it.
X Remove the towing eye from the vehicle
tool kit ( Ypage 327). G
WARNING
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be
particularly careful when removing the rear
cover.
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, under the covers. Towing and tow-starting
343Breakdown assistance Z

Vehicles without the AMG Sports package
Vehicles with the AMG Sports package
X
Press the mark on cover :inwards in the
direction of the arrow.
Rear bumpers on vehicles with the AMG
Sports package: insert your finger into the
round cutout of cover :and pull the cover
out of the bumper.
X Take cover :off the opening.
X Screw the towing eye in clockwise to the
stop and tighten it.
Removing the towing eye X
Loosen the towing eye and unscrew it.
X Attach cover :to the bumper and press
until it engages.
X Place the towing eye in the vehicle tool kit. Towing the vehicle with the rear axle
raised
Only possible on vehicles without 4MATIC
When towing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions (Y page 342).
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could other-
wise damage the brake system. Towing the vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 342). G
WARNING
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will then need
much more effort to brake and steer the vehi-
cle. Adapt your style of driving accordingly.
X Switch on the hazard warning lamps
(Y page 114).
i When towing with the hazard warning
lamps switched on, use the combination
switch as usual to signal a change of direc-
tion. In this case, only the turn signals for
the desired direction flash. When you reset
the combination switch, the hazard warn-
ing lamps start flashing again.
X Turn the key to position 2in the ignition
lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Vehicles with manual transmission:
depress the clutch pedal.
X Engage neutral.
or
X Vehicles with automatic transmission:
shift the automatic transmission to posi-
tion N. 344
Towing and tow-startingBreakdown assistance

X
Release the brake pedal.
X Release the parking brake. Transporting the vehicle
The towing eyes or trailer tow hitch can be
used to pull the vehicle onto a trailer or trans-
porter if you wish to transport it.
X Vehicles with manual transmission:
shift to neutral.
X Vehicles with automatic transmission:
turn the key to position 2in the ignition
lock.
X Shift the automatic transmission to posi-
tion N.
As soon as the vehicle is loaded:
X Prevent the vehicle from rolling away by
applying the parking brake.
X Vehicles with manual transmission:
engage first or reverse gear.
X Vehicles with automatic transmission:
shift the automatic transmission to posi-
tion P.
X Turn the key in the ignition lock to position
0 and remove the key from the ignition
lock.
X Secure the vehicle.
! Only lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components. Oth-
erwise, the vehicle could be damaged. Notes for 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise,
the transmission may be damaged.
If the vehicle has transmission damage or
damage to the front or rear axle, have it trans-
ported on a transporter or trailer.
In the event of damage to the electrical
system If the battery is defective, the automatic
transmission will be locked in position
P. To
shift the automatic transmission to position
N, you must provide power to the vehicle's
electrical system in the same way as when
jump-starting (Y page 341).
Have the vehicle transported on a transporter
or trailer. Recovering a vehicle that has become
stuck
! When recovering a trapped vehicle, do not
jerk the vehicle or pull it at an angle. If the
tractive power is too high, the vehicles
could be damaged.
If the drive wheels get trapped on loose or
muddy ground, recover the vehicle with the
utmost care, especially so if the vehicle is
laden.
Never attempt to recover a vehicle with a
trailer attached.
Pull out the vehicle backwards, if possible,
using the tracks it made when it became
stuck. Tow-starting (emergency engine
starting)
When tow-starting, it is important that you
observe the safety instructions (Y page 342)
and the legal requirements for the relevant
countries.
! Vehicles with automatic transmission
must not be tow-started. The transmission
may otherwise be damaged.
You can find information on "Jump-starting"
at (Y page 341).
Before tow-starting the following conditions
must be fulfilled:
R the battery is connected.
R the engine has cooled down.
R the exhaust system has cooled down. Towing and tow-starting
345Breakdown assistance Z

X
Switch on the hazard warning lamps
(Y page 114).
X Fit the towing eye (Y page 343).
X Secure the rigid towing bar or the towing
rope.
X Depress and hold the brake pedal.
X Turn the key to position 2in the ignition
lock.
X Depress the clutch pedal and keep it
depressed.
X Engage neutral.
X Release the brake pedal.
X Tow-start the vehicle.
X Engage second gear.
X Release the clutch pedal slowly; do not
depress the accelerator pedal while doing
so.
The engine is started.
X Depress the clutch pedal and shift to neu-
tral.
X Stop at a suitable place.
X Depress the parking brake.
X Remove the rigid towing bar or towing rope.
X Remove the towing eye (Y page 344).
X Switch off the hazard warning lamps. Electrical fuses
Important safety notes
G
WARNING
Only use fuses that have been approved for
Mercedes-Benz vehicles and which have the
correct fuse rating for the systems con-
cerned. Do not attempt to repair or bridge
faulty fuses. Using fuses which have not been
approved or attempting to repair or bridge
faulty fuses could cause the fuse to be over-
loaded and result in a fire. Have the cause
traced and rectified at a qualified specialist
workshop.
! Only use fuses that have been approved
for Mercedes-Benz vehicles and which have the correct fuse rating for the system
concerned. Otherwise, components or sys-
tems could be damaged.
The fuses in your vehicle serve to disconnect
faulty circuits. If a fuse blows, all the compo-
nents on the circuit and their functions will
fail.
Blown fuses must be replaced with fuses of
the same rating, which you can recognise by
the colour and fuse rating. The fuse ratings
are listed in the fuse allocation chart.
If the newly inserted fuse also blows, have the
cause traced and rectified at a qualified spe-
cialist workshop, e.g. a Mercedes-Benz
Service Centre. Before replacing a fuse
X Secure the vehicle against rolling away
(Y page 164).
X Switch off all electrical consumers.
X Turn the key to position 0in the ignition
lock and remove it (Y page 147).
or
X On vehicles with KEYLESS-GO, make sure
the ignition is switched off (Y page 147).
All indicator lamps in the instrument cluster
must be off.
The fuses are located in various fuse boxes:
R fuse box on the driver's side of the dash-
board
R fuse box in the engine compartment on the
left-hand side of the vehicle, when viewed
in the direction of travel
R fuse box in the stowage well under the lug-
gage compartment floor on the right-hand
side of the vehicle, when viewed in the
direction of travel
The fuse allocation chart is located in the
vehicle tool kit in the stowage compartment
under the luggage compartment floor
(Y page 327). 346
Electrical fusesBreakdown assistance

Dashboard fuse box
! Do not use a pointed object such as a
screwdriver to open the cover in the dash-
board. You could damage the dashboard or
the cover.
! Make sure that no moisture can enter the
fuse box when the cover is open.
! When closing the cover, make sure that it
is lying correctly on the fuse box. Moisture
seeping in or dirt could otherwise impair
the operation of the fuses. X
To open: pull out cover :slightly at the
bottom in the direction of arrow =.
X Pull cover :outwards in the direction of
arrow ;and remove it.
X To close: clip in cover :on the front of
the dashboard.
X Fold cover :inwards until it engages. Fuse box in the engine compartment
G
WARNING
Make sure that the windscreen wipers are
turned off and the key is pulled out of the igni-
tion lock before you open the cover of the fuse
box. Otherwise, the windscreen wipers and
the wiper rods above the cover could be set
in motion. This could lead to you or others
being injured by the wiper rods.
! Make sure that no moisture can enter the
fuse box when the cover is open. !
When closing the cover, make sure that it
is lying correctly on the fuse box. Moisture
seeping in or dirt could otherwise impair
the operation of the fuses.
X Make sure that the windscreen wipers are
switched off.
X Open the bonnet. X
Remove any existing moisture from the
fuse box using a dry cloth.
X To open: take lines ;from the guides.
X Open clamps :.
X Remove the fuse box cover forwards.
X To close: check whether the rubber seal is
lying correctly in the cover.
X Insert the cover at the rear of the fuse box
into the retainer.
X Fold down cover and close clamps :.
X Secure lines ;in the guides.
X Close the bonnet. Fuse box in the luggage compartment
! Make sure that no moisture can enter the
fuse box when the cover is open.
! When closing the cover, make sure that it
is lying correctly on the fuse box. Moisture
seeping in or dirt could otherwise impair
the operation of the fuses.
X Open the tailgate. Elect
rical fuses
347Breakdown assis tance Z

Tyres
Summer tyres Light-alloy wheels V1
BA 235/6
0 R 17 102 V 7.5 J
x 17 H2 ET 47.5 #
FA
RA 235/50 R 19 99 V
255/45 R 19 100 V
13 7.5 J x 19 H2 ET 47
8.5 J x 19 H2 ET 52 #
FA
RA 235/45 R 20 100 W XL
255/40 R 20 101 W XL
13 8.0 J x 20 H2 ET 45
9.0 J x 20 H2 ET 57 #
All-weather tyres Light-alloy wheels V1
BA 235/60 R 17 102 V M+S 7.5 J x 17 H2 ET 47.5 #
FA
RA 235/60 R 17 102 V M+S
255/55 R 17 104 V M+S
13 7.5 J x 17 H2 ET 47.5
8.0 J x 17 H2 ET 57 #
BA 235/50 R 19 99 V M+S 7.5 J x 19 H2 ET 47 #
All-terrain tyres Light-alloy wheels V1
BA 235/60 R 17 102 H M+S 7.5 J x 17 H2 ET 47.5 #
Winter tyres Light-alloy wheels V1
BA 235/60 R 17 102 H M+S
i 7.5 J x 17 H2 ET 47.5 #
BA 235/50 R 19 99 H M+S
i 7.5 J x 19 H2 ET 47 #
Collapsible emergency spare wheel
13Tyres Wheels V1
185/75 – 17 98 P
Tyre pressure: 280 kPa (2.8 bar/41 psi) 6.0 B x 17 H2 ET 25 #
Depending on the country, the engine and the wheels fitted, your vehicle may be equipped
with TIREFIT or a collapsible emergency spare wheel.
i
The specified tyre pressure is printed in yellow on the emergency spare wheel.
13 Use of snow chains is not permitted. Observe the notes in the "Snow chains" section. Wheel and tyre combinations
359Wheels and tyres Z

This is the case:
R
if they cause a change of the vehicle type
from that for which the vehicle's general
operating permit was granted
R if other road users could be endangered
R if the emission or noise levels are adversely
affected.
Always specify the vehicle identification num-
ber (VIN) (Y page 364) and the engine num-
ber (Y page 365) when ordering genuine
Mercedes-Benz parts. Vehicle electronics
Tampering with the engine electron-
ics
G
WARNING
Always have work on the engine electronics
and related components carried out at a quali-
fied specialist workshop. Otherwise, the vehi-
cle's operating safety could be affected.
! Only have work carried out on the engine
electronics and its associated parts, such
as control units, sensors and connector
leads, at a qualified specialist workshop.
Vehicle components may otherwise wear
more quickly and the vehicle's operating
permit may be invalidated. Retrofitting two-way radios and
mobile phones (RF transmitters)
G
WARNING
Incorrect retrofitting of RF transmitters can
cause the vehicle electronics to malfunction.
The vehicle's operating safety and thus your
own safety are impaired.
Have aftermarket radio frequency transmit-
ting equipment installed at a qualified spe-
cialist workshop. G
WARNING
Incorrect retrofitting of RF transmitters can
lead to increased electromagnetic radiation in
the vehicle interior. Using an exterior aerial
takes into account current scientific discus-
sions relating to the possible health hazards
that may result from electromagnetic fields.
Have aftermarket radio frequency transmit-
ting equipment installed at a qualified spe-
cialist workshop.
! The operating permit may be invalidated
if the instructions for installation and use of
RF transmitters are not observed.
In particular, the following conditions must
be complied with:
R only approved wavebands may be used.
R the maximum permissible output in
these wavebands must be complied with.
R the approved aerial positions must be
complied with. Approved aerial positions
:
Front roof area
; Rear roof area
= Rear wing
i On vehicles with panorama sliding sun-
roof, fitting an aerial to the front or rear roof
area is not permitted.
On the rear wing, it is recommended to
position the aerial on the side of the vehicle
that faces the centre of the road.
Use Technical Specification ISO/TS 21609
(Road Vehicles – "EMC guidelines for fitting
aftermarket radio frequency transmitting Vehicle electronics
363Technical data Z

applicable to your vehicle on the vehicle's
identification plate.
VIN
X
Slide the right-hand front seat to its rear-
most position.
X Fold floor covering :upwards.
You will see VIN ;.
The VIN can also be found on the vehicle
identification plate (Y page 364).Engine number
The engine number is stamped onto the
crankcase. You can obtain further informa-
tion from any qualified specialist workshop. Service products and capacities
Important safety notes
G
WARNING
When handling, storing and disposing of any
service products, please observe the relevant
regulations, as you could otherwise endanger
yourself and others.
Keep service products away from children.
To protect your health, do not allow service
products to come into contact with your eyes
or open wounds. See a doctor immediately if
any service product is swallowed. H
Environmental note
Dispose of service products in an environ-
mentally-responsible manner.
Service products include the following:
R fuels (e.g. petrol, diesel)
R exhaust gas aftertreatment additives, e.g.
AdBlue ®
R lubricants (e.g. engine oil, transmission oil)
R coolant
R brake fluid
R windscreen washer fluid
R climate control system refrigerant
Components and service products must be
matched. Mercedes-Benz recommends that
you use products tested and approved by
Mercedes-Benz. They are listed in this
Mercedes-Benz Owner's Manual in the appro-
priate section.
You can identify service products approved
by Mercedes-Benz by the following inscrip-
tions on the container:
R MB-Freigabe (e.g. MB-Freigabe 229.51)
R MB Approval (e.g. MB Approval 229.51)
Other designations or recommendations indi-
cate a level of quality or a specification in
accordance with an MB Sheet Number (e.g.
MB 229.5). They have not necessarily been
approved by Mercedes-Benz.
Further information can be obtained from any
Mercedes-Benz Service Centre or on the
Internet at http://bevo.mercedes-benz.co m. Fuel
Important safety notes G
WARNING
Fuel is highly flammable. Fire, naked flames
and smoking are therefore prohibited when
handling fuels.
Switch off the engine and the auxiliary heating
before refuelling. Service products and capacities
365Technical data Z