Problems with PARKTRONIC
Problem Possible causes/consequences and
M Solutions
Only the red segments
in the PARKTRONIC
warning displays are lit.
You also hear a warning
tone for approximately
two seconds.
PARKTRONIC is deacti-
vated after a few sec-
onds, and the indicator
lamp in the PARK-
TRONIC button lights
up. PARKTRONIC has malfunctioned and has switched off.
X
If problems persist, have PARKTRONIC checked at a qualified
specialist workshop. Only the red segments
in the PARKTRONIC
warning displays are lit.
PARKTRONIC is deacti-
vated after a few sec-
onds. The PARKTRONIC sensors are dirty or there is interference.
X
Cleant he PARKTRONIC sensors (Y page 298).
X Switch the ignition back on. The problem may be caused by an external source of radio or
ultrasound waves.
X
See if PARKTRONIC functions in a different location. Reversing camera
Important safety notes The reversing camera is only an aid. It is not
a replacement for your attention to your
immediate surroundings. You are always
responsible for safe manoeuvring and park-
ing. When manoeuvring or parking, make sure
that there are no persons, animals or objects
in the area in which you are manoeuvring.
Under the following circumstances, the
reversing camera will not function, or will
function in a limited manner:
R the rear door is open
R in heavy rain, snow or fog
R at night or in very dark places
R if the camera is exposed to very bright light
R if the area is lit by fluorescent light or LED
lighting (the display may flicker) R
if there is a sudden change in temperature,
e.g. when driving into a heated garage in
winter
R if the camera lens is dirty or obstructed
R if the rear of your vehicle is damaged. In
this event, have the camera position and
setting checked at a qualified specialist
workshop. Mercedes-Ben zrecommends
that you use a Mercedes-BenzS ervice
Centre for this purpose. 200
Driving systemsDriving and parking
Display messages Possible causes/consequences and
M Solutions
b
Front foglamp,
left orFront fog‐
lamp, right The left-hand or right-hand fron
tfoglamp is faulty.
X Replace the bulb (Y page 114).b
Rear fog lamp The rear foglamp is faulty.
X
Check whether you are permitted to replace the bulb yourself
(Y page 115).
or
X Visit a qualified specialist workshop. b
Front
left parking
lamp or
Front right parking lamp The front left or front right parking lamp is faulty.
X
Check whether you are permitted to replace the bulb yourself
(Y page 115).
or
X Visit a qualified specialist workshop. b
Reversing light The reversing lamp is faulty.
X
Replace the bulb (Y page 114).b
Left tail
lamp orRight tail
lamp The left or right-hand tail lamp is faulty.
X
Check whether you are permitted to replace the bulb yourself
(Y page 115).
or
X Visit a qualified specialist workshop. b
Left daytime driv‐
ing lamp or
Right daytime driving
lamp The left or right-hand daytime driving lamp is defective.
X
Visit a qualified specialist workshop. b
Malfunction See
Owner's Manual The exterior lighting is faulty.
X
Visit a qualified specialist workshop. b
AUTO
lights inoper‐
ative The light sensor is faulty.
X
Visit a qualified specialist workshop. 236
Display messagesOn-board computer and displays
Display messages Possible causes/consequences and
M Solutions
Blind Spot Assist
currently unavail‐
able See Owner's
Manual or
Active Blind Spot Assist currently
unavailable See
Owner's Manual Blind Spot Assis
torActive Blind Spot Assist is temporarily inop-
erative .Possible causes:
R you have established the electrical connection between the
trailer and your vehicle.
R the sensors are dirty.
R the function is impaired due to heavy rain or snow.
R the radar sensor system is outside the operating temperature
range.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation.
The yellow 9indicator lamps also light up in the exterior mir-
rors.
X When towing a trailer, confirm the display message with a.
If you are driving without a trailer and the display message does
not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Engage the parking brake.
X Clean the sensors (Y page 298).
X Restart the engine.
If the system detects that the sensors are fully operational, the
display message disappears.
Blind Spot Assist or Active Blind Spot Assist is operational again. Blind Spot Assist
inoperative or
Active Blind Spot Assist inoperative Blind Spot Assist or Active Blind Spot Assist is faulty.
The yellow 9indicator lamps also light up in the exterior mir-
rors.
X Visit a qualified specialist workshop. DISTRONIC PLUS
Off DISTRONIC PLUS has been deactivated (Y
page 182).
If it was deactivated automatically, a warning tone also sounds. DISTRONIC PLUS
available again DISTRONIC PLUS is operational again after having been tempo-
rarily unavailable. You can now reactivate DISTRONIC PLUS
(Y page 182). Display messages
243On-board computer and displays Z
Display messages Possible causes/consequences and
M Solutions
DISTRONIC PLUS
currently unavail‐
able See Owner's
Manual DISTRONIC is deactivated and temporarily inoperative. Possible
causes:
R
the DISTRONIC PLUS cover in the radiator grille is dirty.
R the function is impaired due to heavy rain or snow.
R the sensors in the bumpers are dirty.
R the rada rsensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation.
R the system is outside the operating temperature range.
R the transfer case is in the LOW RANGEtransmission position.
R the vehicle is on an uphill or downhill gradient of greater than
22%-25%.
R the on-board voltage is too low.
Aw arning tone also sounds.
If the display message does no tdisappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Engage the parking brake.
X Clean the DISTRONIC PLUS cover in the radiator trim and the
bumper (Y page 298).
X Restar tthe engine.
If the system detects that the sensors are fully operational, the
display message disappears.
DISTRONIC is operational again. DISTRONIC PLUS
inoperative DISTRONIC PLUS is faulty.
BAS might also have failed.
Aw
arning tone also sounds.
X Visi taqualified specialist workshop. DISTRONIC PLUS
suspended You have depressed the accelerator pedal. DISTRONIC PLUS is no
longer controlling the speed of the vehicle.
X
Remove your foot from the accelerator pedal. DISTRONIC PLUS
--- km/h An activation condition for DISTRONIC PLUS is not fulfilled.
X
Check the activation conditions for DISTRONIC PLUS
(Y page 182). DISTRONIC PLUS and
SPEEDTRONIC
inoperative DISTRONIC PLUS and SPEEDTRONIC are faulty. A warning tone
also sounds.
X
Visit a qualified specialist workshop. 244
Display messagesOn-board computer and displays
Display messages Possible causes/consequences and
M Solutions
Cr. control and
SPEEDTRONIC inop‐
erative SPEEDTRONIC and cruise control are malfunctioning.
X
Visit a qualified specialist workshop. Limit
--- km/h While depressing the accelerato
rpedal beyond the pressure point
(kickdown), SPEEDTRONIC cannot be activated. Cruise control
--- km/h A condition for activating cruise control has not been met.
You have tried to store
aspeed below 30 km/h, for example.
X If conditions permit, drive faster than 30 km/h and store the
speed.
X Check the activation conditions for cruise control
(Y page 173). 120 km/h
Maximum speed
exceeded Only for certain countries: the maximum speed has been excee-
ded.
In addition, the multifunction display shows
120 km/h .
X Drive more slowly. Tyres
Display messages Possible causes/consequences and
M Solutions
Tyre pressure dis‐
played only after
driving for a few
minutes The tyre pressure monitor is measuring the tyre pressure.
X
Drive on.
The tyre pressures appear in the multifunction display after you
have been driving for a few minutes. Tyre pressure mon‐
itor inoperative The tyre pressure monitor is faulty.
X
Visit a qualified specialist workshop. Tyre press. moni‐
tor inoperative No
wheel sensors The wheels fitted do not have a suitable tyre pressure sensor. The
tyre pressure monitor is deactivated.
X
Fit wheels with suitable tyre pressure sensors.
The tyre pressure monitor is activated automatically after driv-
ing for a few minutes. Display messages
245On-board computer and displays Z
Display messages Possible causes/consequences and
M Solutions
Please correct
tyre pressure The tyre pressure is too low in at leas
tone of the tyres, or the tyre
pressure difference between the wheels is too great.
X Check the tyre pressures at the next opportunity
(Y page 327).
X If necessary, correct the tyre pressure.
X Restart the tyre pressure monitor (Y page 328).Wheel sensor(s)
missing There is no signal from the tyre pressure sensor of one or several
wheels
.The pressure of the affected tyre is not displayed in the
multifunction display.
X Have the faulty tyre pressure sensor replaced at a qualified spe-
cialist workshop. Tyre pressure mon‐
itor not currently
available Due to a source of radio interference, no signals can be received
from the wheel sensors. The tyre pressure monitor is temporarily
malfunctioning.
X
Drive on.
The tyre pressure monitor restarts automatically as soon as the
cause has been rectified. h
Tyre pressure Cau‐
tion Tyre malfunc‐
tion The tyre pressure in one or more tyres has dropped suddenly.
Aw
arning tone also sounds.
G WARNING
If you drive with a flat tyre, there is a ris kofthe following hazards:
R A flat tyre affects the ability to steer or brake the vehicle.
R You could lose control of the vehicle.
R Continued driving with a flat tyre will cause excessive heat build-
up and possibly a fire.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
manoeuvres. Pay attention to the traffic conditions as you do
so.
X Secure the vehicle against rolling away (Y page 163).
X If there is a flat tyre, inspect the tyres (Y page 309). Display messages
247On-board computer and displays Z
Problem Possible causes/consequences and
M Solutions
8
The yellow reserve fuel
warning lamp lights up
while the engine is run-
ning.
The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated when the fuel level
drops into the reserve range.
X
Refuel at the nearest filling station. %
On diesel engine vehi-
cles, the preglow indi-
cator lamp does not
light up when the key is
in position
2(Y
page 143). The preglow system is malfunctioning.
X
Visit a qualified specialist workshop immediately. ?
The red coolant warn-
ing lamp lights up while
the engine is running
and the coolant tem-
perature gauge is at the
start of the scale.
The temperature sensor for the coolant temperature gauge is
faulty.
The coolant temperature is no longer being monitored. There is a
risk of engine damage if the coolant temperature is too high.
X
Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine. Do not continue driving
under any circumstances.
X Engage the parking brake.
X Consult a qualified specialist workshop. 260
Warning and indicator lamps in the instrument clusterOn-board computer and displays
!
Do not use wash programs with a hot wax
treatment under any circumstances.
If your vehicle has a clear matt finish, observe
the following instructions in order to avoid
damage to the paintwork due to incorrect
care.
These notes also apply to light-alloy wheels
with a clear matt finish.
i The vehicle should preferably be washed
by hand using a soft sponge, car shampoo
and plenty of water.
i Use only insect remover and car shampoo
from the range of recommended and
approved Mercedes-Benz care products.
Cleaning the windows G
WARNING
Switch off the windscreen wipers and remove
the key from the ignition lock before cleaning
the windscreen or the wiper blades. The wind-
screen wipers could otherwise move and
injure you.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vents to clean the inside of the windows.
Do not touch the insides of the windows
with hard objects, e.g. an ice scraper or
ring. There is otherwise a risk of damaging
the windows.
! Cleant he water drainage channels of the
windscreen and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain circumstan-
ces prevent water from draining away.T his
can lead to corrosion damage and damage
to electronic components.
X Cleant he inside and outside of the win-
dows with a damp cloth and a cleaning
agent that is recommended and approved
by Mercedes-Benz. Cleaning the wiper blades G
WARNING
Switch off the windscreen wipers and remove
the key from the ignition lock before cleaning
the windscreen or the wiper blades. The wind-
screen wipers could otherwise move and
injure you.
! Do not pull on the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
! Hold the wiper arm securely when folding
back. The windscreen could be damaged if
the wiper arm hits against it suddenly.
X Fold the wiper arms away from the wind-
screen.
X Carefully clean the wiper blades with a
damp cloth.
X Fold the windscreen wipers back again
before switching on the ignition.
Cleaning the headlamps !
Only use cleaning agents or cleaning
cloths which are suitable for plastic head-
lamp lenses. Unsuitable cleaning agents or
cleaning cloths could scratch or damage
the plastic headlamp lenses.
X Cleant he headlamp lenses with a damp
sponge and a mild cleaning agent, e.g.
Mercedes-Ben zcar shampoo or cleaning
cloths.
Cleaning the sensors !
If you clean the sensors with a high-pres-
sure cleaner, make sure that you keep a
distance of at least 30 cm between the
vehicle and the high-pressure cleane rnoz-
zle. Information about the correct distance
is available from the equipment manufac-
turer. 298
CareMaintenance and care