2012 MERCEDES-BENZ E-CLASS ESTATE lock

Vehicle
Display messages Possible causes/consequences and
M Solutions
To start engine,
shift to either P
or N You have attempted to start the engine with the transmission in
position
Ror D.
X Shift the transmission to position Por N. P
Select Park (P) Vehicles with automatic transmission with a selector lever:
You have switched off the engine with the Start/Stop button and
opened the driver's door.
You wanted to lock the vehicle.
Aw arning tone also sounds.
or
You have switched off the engine with the Start/Stop butto nand
opened the driver's door with the transmission in position N.
X Shift the transmission to position P. Vehicles with automatic transmission with a selecto
rlever:
While the HOLD function or DISTRONIC PLUS is active, you have:
R opened the driver's door and released the seat belt or
R switched off the engine or
R opened the bonnet
At one may also sound at regular intervals. If you attempt to lock
the vehicle, the tone becomes louder.
You cannot start the engine.
X Shift the transmission to position P.
You can restart the engine. Auxiliary battery
malfunction Vehicles with DIRECT SELECT lever:
The auxiliary battery for the automatic transmission is no longer
being charged.
X
Visit a qualified specialist workshop. Apply brake to
deselect
Park (P) position Vehicles with DIRECT SELECT lever:
You have attempted to move the transmission selector lever to
position
D,Ror Nwithout depressing the brake pedal.
X Depress the brake pedal. Display messages
293On-board computer and displays Z

Display messages Possible causes/consequences and
M Solutions
M
or? The bonne
tis open. Awarning tone also sounds.
G WARNING
The open bonne tmay then bloc kyour view when the vehicle is in
motion.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 183).
X Close the bonnet.
If the active bonnet (pedestrian protection) has been triggered:
X Reset the bonnet (Y page 344).
X Close the bonnet. Active bonnet mal‐
function See Own‐
er's Manual The active bonnet (pedestrian protection) is not active due to a
malfunction.
X
Visit a qualified specialist workshop. C At least one door is open.
Awarning tone also sounds.
X Close all doors. _
Rear left seat
backrest not
locked or
Rear right seat back‐
rest not locked Saloon with through-loading feature in the rear bench seat:
The backres
tinthe rear is not engaged on the left-hand and/or
right-hand side. Awarning tone also sounds.
X Push the backres tback until it engages. j
Check trailer
hitch lock The trailer tow hitch is no
tcorrectly engaged.
Aw arning tone also sounds.
X Stop the vehicle immediately, paying attentio ntoroad and traf-
fic conditions, and switch off the engine.
X Apply the parking brake.
X Allow the trailer tow hitch ball coupling to engage in the end
position (Y page 237). &
inoperative Bat‐
tery low The on-board voltage is too low. The auxiliary heating has switched
itself off or cannot be switched on (Y page 151).
X Drive for a longer distance.
The battery is being charged. The auxiliary heating is operational
again as soon as the on-board electrical system voltage is suf-
ficient. Display messages
295On-board computer and displays Z

Key
Display messages Possible causes/consequences and
M Solutions
Â
Key does not
belong to vehicle You have put the wrong key in the ignition lock.
X
Use the correct key. Â
Replace key The key needs to be replaced.
X
Visit a qualified specialist workshop. Â
Change key batter‐
ies The batteries of the KEYLESS-GO key are discharged.
X Change the batteries ( Ypage 85). Â
Key not detected
(red display message) The KEYLESS-GO key is not in the vehicle.
Aw
arning tone also sounds.
If the engine is switched off, you can no longer loc kthe vehicle
centrally or start the engine.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 183).
X Locate the KEYLESS-GO key. The KEYLESS-GO key is not detected while the engine is running
because there is interference from a strong source of radio waves.
Aw
arning tone also sounds.
X Pull ove rand stop the vehicle safely as soo nas possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 183).
X Operate the vehicle with the key in the ignition lock if necessary. Â
Key not detected
(white display mes-
sage) The KEYLESS-GO key cannot be detected at present.
X
Change the location of the key with the KEYLESS-GO functions
in the vehicle.
If the KEYLESS-GO key is still not detected:
X Operate the vehicle with the key in the ignition lock if necessary. Â
Key still in vehi‐
cle The KEYLESS-GO key has been detected inside the vehicle during
locking.
X
Remove the KEYLESS-GO key from the vehicle. Display messages
297On-board computer and displays Z

Display messages Possible causes/consequences and
M Solutions
Â
Remove starting
button, then
insert key The KEYLESS-GO key is no
tcontinually detected.
KEYLESS-GO is temporarily malfunctioning or is defective. Awarn-
ing tone also sounds.
X Insert the key into the ignition lock and turn it to the desired
position.
X Visi taqualified specialist workshop. Â
Close doors to
lock vehicle At least one door is open.
Awarning tone also sounds.
X Close all doors and loc kthe vehicle again. Indicator and warning lamps in the
instrument cluster
Warning and indicator lamps over-
view
L Dipped-beam headlamps
(Ypage 126)
T Side lamps (Y page 127)
K Main-beam headlamps
(Ypage 129)
#! Turn signals (Y page 128)
R Rear foglamp (Y page 127)
ü Seat belts (Y page 299)
J Brakes (Ypage 300)
! ABS (Ypage 301)
ä ESP®
(Y page 302)
å ESP®
OFF (Y page 302)
M SPORT handling mode in AMG
vehicles (Ypage 303)
6 SRS (Ypage 304)
; Engine diagnostics
(Ypage 305)
8 Reserve fuel (Y page 305)
? Coolant (Ypage 305)
· Distance warning signal
(Ypage 307) %
Diesel engine: preglow
(Ypage 163)
h Tyre pressure monitor
(Ypage 308) 298
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Problem Possible causes/consequences and
M Solutions
!
The yellow ABS warning
lamp is lit while the
engine is running. ABS (Anti-lock Brake System) has been deactivated due to a fault.
For this reason, BAS (Brake Assist), BAS PLUS, ESP ®
(Electronic
Stability Program), PRE-SAFE ®
,P RE-SAFE ®
Brake ,the HOLD func-
tion, hill start assist, the adaptive brake lights and ESP ®
trailer
stabilisation are also deactivated, for example.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
The steerability and braking characteristics may be severely affec-
ted. The braking distance in an emergency braking situation can
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
The danger of skidding and having an accident increases.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop.
If the ABS control unit is faulty, there is also a possibility that other
systems, such as the navigation system or the automatic trans-
mission, will not be available. Indicator and warning lamps in the instrument cluster
301On-board computer and displays Z

Problem Possible causes/consequences and
M Solutions
!
The yellow ABS warning
lamp is lit while the
engine is running. A
warning tone also
sounds. EBD is not available due to a malfunction. Therefore, ABS, BAS,
BAS PLUS, ESP
®
, PRE-SAFE ®
, PRE-SAFE ®
Brake, the HOLD func-
tion, hill start assist, the adaptive brake lights and ESP ®
trailer
stabilisation, for example, are not available either.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely affec-
ted. The braking distance in an emergency braking situation can
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
The danger of skidding and having an accident increases.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. Jäå!
The red brake warning
lamp, the yellow ESP
®
and ESP ®
OFF warning
lamps and the yellow
ABS warning lamp are
lit while the engine is
running. ABS and ESP
®
are not available due to a fault. Therefore, BAS, BAS
PLUS, EBD,P RE-SAFE®
,P RE-SAFE ®
Brake, the HOLD function, hill
start assist, the adaptive brake lights and ESP ®
trailer stabilisa-
tion, for example, are no tavailable either.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely affec-
ted. The braking distance in an emergency braking situation can
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
The dange rofskidding and having an accident increases.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visi taqualified specialist workshop. 302
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Problem Possible causes/consequences and
M Solutions
?
The red coolant warn-
ing lamp comes on
while the engine is run-
ning.
The coolant level is too low.
If the coolant level is correct, the airflow to the engine radiator
may be blocked or the electric engine radiator fan may be mal-
functioning.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X
Observe the additional display messages in the multifunction
display.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Secure the vehicle against rolling away (Y page 183).
X Leave the vehicle and keep a safe distance from the vehicle until
the engine has cooled down.
X Check the coolant level and top up the coolant, observing the
warning notes (Y page 348).
X If you have to top up the coolant frequently, have the engine
cooling system checked.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by frozen slush.
X Do not start the engine again until the coolant temperature is
under 120 †. The engine may otherwise be damaged.
X Drive to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in
mountainous terrain and stop-start traffic. ?
The red coolant warn-
ing lamp comes on
while the engine is run-
ning. A warning tone
also sounds.
The coolant temperature has exceeded 120 †. The airflow to the
engine radiator may be blocked or the coolant level may be too
low.
G WARNING
The engine is not being cooled sufficiently and may be damaged.
Never drive with an overheated engine. Driving when your engine
is overheated can cause some fluids which may have leaked into
the engine compartment to catch fire.
Steam from an overheated engine can cause serious burns, which
can occur just by opening the bonnet.
This poses a risk of injury.
X Observe the additional display messages in the multifunction
display.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Secure the vehicle against rolling away (Y page 183).306
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Problem Possible causes/consequences and
M Solutions
X
Leave the vehicle and keep a safe distance from the vehicle until
the engine has cooled down.
X Check the coolant level and top up the coolant, observing the
warning notes (Y page 348).
X If you have to top up the coolant frequently, have the engine
cooling system checked.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by frozen slush.
X If the coolant temperature is below 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in
mountainous terrain and stop-start traffic. Driving systems
Problem Possible causes/consequences and
M Solutions
·
The red distance warn-
ing lamp lights up while
the vehicle is in motion.
The distance to the vehicle in front is too small for the speed
selected.
X Increase the distance. ·
The red distance warn-
ing lamp lights up while
the vehicle is in motion.
Aw
arning tone also
sounds. You are approaching a vehicle or a stationary obstacle in your line
of travel at too high a speed.
X
Be prepared to brake immediately.
X Pay careful attention to the traffic situation. You may have to
brake or take evasive action.
Further information on DISTRONIC PLUS (Y page 195).
Further information on PRE-SAFE ®
Brake (Y page 76). Indicator and warning lamps in the instrument cluster
307On-board computer and displays Z