SAFETY INFORMATION
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that you
use extreme caution when using any device or feature that may take
your focus off the road. Your primary responsibility is the safe
operation of the vehicle. We recommend against the use of any
handheld device while driving, encourage the use of voice-operated
systems when possible and that you become aware of applicable state
and local laws that may affect use of electronic devices while driving.
•Do not attempt to service or repair the system. See your authorized
dealer.
•Do not operate playing devices if the power cords and/or cables are
broken, split or damaged. Carefully place cords and/or cables where
they will not be stepped on or interfere with the operation of pedals,
seats and/or compartments, or safe driving abilities.
•Do not leave playing devices in the vehicle in extreme conditions as it
could cause damage to your device. Refer to your device’s user guide
for further information.
•For your safety, some functions are speed dependent and cannot be
performed when the vehicle is traveling at speeds 5 mph (8 km/h) and
below.
•Ensure that you review your device’s user guide before using with
SYNC.
PRIVACY INFORMATION
When a cellular phone is connected to SYNC, SYNCcreates a profile
within your vehicle that is linked to that cellular phone. This profile is
created in order to offer you more cellular features and to operate more
efficiently. Among other things, this profile may contain data about your
cellular phone book, text messages (read and unread), and call history,
including history of calls when your cell phone was not connected to
SYNC. In addition, if you connect a media device, SYNCcreates and
retains an index of media content supported by SYNC. SYNCalso
records a short development log of approximately 10 minutes of all
recent SYNCactivity. The log profile and other SYNCdata may be
used to improve SYNCand help diagnose any problems that may occur.
Introduction
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The cellular profile, media device index, and development log will remain
in the vehicle unless you delete it and are generally accessible only in
the vehicle when the cellular phone or media player is connected. If you
no longer plan to use SYNCor the vehicle, we recommend you perform
a Master Reset to erase all information stored in SYNC.
SYNCdata cannot be accessed without special equipment and access to
the vehicle’s SYNCmodule. Ford Motor Company and Ford of Canada
will not access SYNCdata for any purpose other than as described
absent consent, a court order, or where required by law enforcement,
other government authorities, or other third parties acting with lawful
authority. Other parties may seek to access the information
independently of Ford Motor Company and Ford of Canada. For further
privacy information, see the sections on 911 Assist™ (if equipped),
Vehicle Health Report (if equipped), and Traffic, Directions and
Information (if equipped).
VOICE RECOGNITION
Your navigation system is equipped with a voice activated feature which
allows you to “speak” certain commands to the system. For further
information, please refer to the Voice recognition chapter. You can also
press
and say a command or “Help” after the prompt.
QUICK START
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that you
use extreme caution when using any device or feature that may take
your focus off the road. Your primary responsibility is the safe
operation of the vehicle. We recommend against the use of any
handheld device while driving, encourage the use of voice-operated
systems when possible and that you become aware of applicable state
and local laws that may affect use of electronic devices while driving.
Introduction
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WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that you
use extreme caution when using any device or feature that may take
your focus off the road. Your primary responsibility is the safe
operation of the vehicle. We recommend against the use of any
handheld device while driving, encourage the use of voice-operated
systems when possible and that you become aware of applicable state
and local laws that may affect use of electronic devices while driving.
1.I (Information):Press I to
access the information menu. Press
while the information menu is active
to step through the information tabs of: Where am I?, HEV (if equipped),
SIRIUSTravel Link™ (if activated), the Calendar, System Info (System
Information) and Help.
2.PHONE:Press PHONE to access
the SYNCphone menu (if
equipped).
3.CLIMATE:Press CLIMATE to
access the climate menu. Press the
button while the climate menu is
active to step through the climate menu tabs of Front Zone and Rear
Zone (if equipped).
4.
(Eject):Press(Eject) to
eject the disc in the slot.
5.TUNE: In radio or satellite
radio mode (if activated),turn to
advance in individual increments
up/down the frequency/channel
listing.
In MP3 mode,turn to advance to the next/previous folder.
RPT: In navigation mode,press the knob in while navigation guidance
is active to repeat the last spoken navigation guidance prompt.
6.DISP:Press the DISP button to
step through the following display
modes: On, Status Bar Only, and
Off.
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Navigation system
Note:If your navigation system does not appear as this system, please
refer to the previous section.
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that you
use extreme caution when using any device or feature that may take
your focus off the road. Your primary responsibility is the safe
operation of the vehicle. We recommend against the use of any
handheld device while driving, encourage the use of voice-operated
systems when possible and that you become aware of applicable state
and local laws that may affect use of electronic devices while driving.
1.Memory presets: In radio and
satellite radio mode (if
activated):Press 1-6 to access
your previously saved preset
stations/channels.To save to a preset:Tune to the desired
station/channel. Press and hold the desired preset button in which you
would like to store the station/channel. The sound will momentarily mute
and then return when the preset is saved.
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Button tone:Select to select/adjust when the system will sound a tone.
Press ‘Button tone’ to then select from:
•All Buttons:Select to have the system sound a tone when any hard
or soft key is touched.
•Touch Screen:Select to have the system only sound a tone when a
selection is made on the touch screen.
•Off:Select to turn off all tones.
Voice volume:Press + to increase or — to decrease the volume level of
the navigation voice. Voice volume adjustment also includes the volume
level of chimes.
Voice recognition interaction mode:This feature determines the level
of interaction/feedback you will receive from the system.
•Standard:This is the default setting. The ‘Standard setting’ provides
you with the most interaction / feedback in the form of prompts.
•Advanced:This feature has less prompts and feedback.
Voice recognition confirmation:
•On:Select to have the system always ask to confirm/verify a
command.
•Off:Select to have the system ask less frequently to confirm /verify a
command.
System settings
1. Press the MENU hard button.
2. Select the ‘System Settings’ tab
on the touchscreen. Select from the
following display options:
Language:Select between ‘English’, ‘Francais’ or ‘Espanol’.
Units:Select between ‘English’ and ‘Metric’.
Keyboard layout:Select ‘ABC’ or ‘QWERTY’ for the keyboard layout in
the display.
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VOICE RECOGNITION
Your vehicle may be equipped with an advanced interactive Voice
Recognition (VR) system. This system allows you to perform many
operations such as operating the navigation, audio, phone (if equipped),
media, climate (if equipped), display and voice settings by “speaking”
certain commands. The system will respond with a series of audible
tones, prompts, questions and spoken confirmations depending on the
situation and the chosen level of dialogue interaction.
Feedback through audible tones
Your VR system will respond through various audible tones. You may
hear a tone at the following times:
•When you press VOICE or
on your steering wheel controls.
•When you access the help feature.
•When the VR system does not understand your request
•When a VR session is completed successfully
•When a VR session is ended unsuccessfully
•When a speed dependent feature has been accessed
•When a new device is connected
The navigation system has five different audible tones that will play
depending on the circumstance.
•Initial: Sounds when you are entering a new mode.
•Positive: Sounds for a positive recognition or a successful VR session
completion.
•Negative: Sounds for a negative recognition, an unsuccessful VR
session, or when a speed dependent feature has been accessed.
•Listening: Sounds when the system is ready to listen for a command.
•Help: Sounds when you ask for ’Help’.
Confirmation prompts
Confirmation prompts are short questions asked by the system when the
system has not clearly understood your request or when there are
several possible responses to your request. For example, if you have
Confirmation prompts ON, the system may say, “Phone, is that correct?”.
The system will then listen for a “Yes” or “No” confirmation from you. If
you say “Yes”, the system will proceed. If you say “No”, the system will
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Voice recognition visual feedback
When Voice recognition (VR) is activated, the following icons will appear
in the status bar.
VR State VR Icon
Main Menu/Generic
VR recognition failure
VR session unsuccessful?
Listening
Listening paused
Speaking instructions
For the best voice recognition, please ensure that:
•The interior of the vehicle needs to be as quiet as possible. Wind noise
from open windows and road vibrations may prevent the system from
correctly recognizing voice commands.
•Press
or VOICE and wait until the second tone sounds before
speaking a command.
•Speak naturally without large pauses in between words.
•Speak louder if background noise is preventing the system from
recognizing your command
•Only one person should speak while the system is listening for a
command.
•Please realize voice recognition performance is not 100% and varies by
user. The voice recognition system is meant to be a secondary
convenience control and if it doesn’t operate optimally, you can still
operate your system via the touch screen and hard buttons.
To speak voice commands:
Depending on the feedback setting, the system will respond differently. If
the feedback settings are set to ‘Standard’, the system will respond with a
tone, a prompt and another tone. If the feedback settings are set to
Advanced, the system will respond without a prompt and with tones only.
1. Pressor VOICE on the steering wheel. A tone will sound.
2. The system will say, “Please say a command” and VOICE/Main Menu
and
will appear in the status bar.
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3. A tone will sound and the ’Listening’ icon will appear in the status bar
signifying the system is ready for your command.
4. Speak your command loudly and clearly.
5. If the system is not confident that it recognized the command, it will
ask you for confirmation. If the system does not recognize or hear your
voice command, it will say, “Sorry, please say a command or say Help”
and will allow you to repeat the voice command. The ’voice failed’ icon
will appear in the status bar.
6. If the system does not recognize or hear your voice command a
second time, the system will say, “Sorry, please say a command” and will
allow you to repeat the voice command. The ’voice failed’ icon will
appear in the status bar.
7. If the system doesn’t recognize or hear your command a third time,
the voice session is terminated.
8. Once the system does understand your command, (and the feedback
settings are set to standard), a tone will sound and the system will say,
“
will
appear in the status bar.
9. The listening tone will sound and the appropriate voice menu name
and the listening icon will appear in the status bar as the system waits
for your response. Speak the command clearly and loudly.
10. This sequence of events occurs until the voice recognition session is
complete.
ADJUSTING THE VOICE PROMPT VOLUME
There are three different ways you can adjust the voice volume:
•When the system is speaking, turn the volume knob to decrease or
increase the volume.
OR
1. Press the MENU hard button.
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