The following steps are required for the 911 Assist™ feature to perform
properly:
•SYNCis on and functioning properly at the time of the incident and
throughout feature activation and use.
•SYNC911 Assist™ feature is set to ON prior to the incident.
•ABluetoothenabled and compatible cellular phone is paired and
connected to SYNC.
•A connectedBluetoothenabled cellular phone that has the ability to
make and maintain an outgoing call at the time of the incident.
•A connectedBluetoothenabled cellular phone that has adequate
network coverage, battery power and signal strength.
•The vehicle is located in the U.S. or Canada or in a territory in which
911 is the emergency number.
WARNING:Unless 911 Assist™ is previously configured to ON
prior to a crash, 911 Assist™ will not dial for help during an
emergency, which could delay response time, increasing the risk of
serious injury or death after a crash.
The 911 Assist™ feature is initially set to OFF. The connected phone
must be set as the primary phone in order to change the setting. To
access the setting:
1. Press the PHONE hard button.
2. Select the ‘Settings’ tab on the
touchscreen
3. Press ‘Advanced’.
SYNCphone features (if equipped)
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Select ‘On’ to turn text message
notification on. With notifications
turned on, an audible tone sounds
during an incoming text message
and response options appear in the
display (i.e., view the message, have
the system read the message aloud,
dial the person sending the message
or cancel).
Select ‘Off’ to turn text notifications
off. With notifications turned off, you will not be notified by a tone and
the incoming text message will not appear on screen.
Selecting automatic downloading
If you choose, SYNCwill automatically download your phone book and
call history from your connectedBluetoothenabled cellular phone upon
every connection cycle. This automatic download will overwrite your
existing phone book and call history stored in SYNC.
To access:
1. Press the PHONE hard button.
2. Select the ‘Settings’ tab on the
touchscreen.
3. Select ‘Advanced’.
SYNCphone features (if equipped)
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This screen will show you SYNC’s
system information.
SYNCAPPS (IF EQUIPPED, U.S. ONLY)
The SYNCApps tab provides quick
access to 911 Assist ™(if equipped),
Vehicle Health Report (if equipped,
U.S. only), SYNC Services (Traffic,
Directions & Information, if
equipped, U.S. only) as well as
Mobile Apps (if equipped, U.S.
only).
911 Assist™ (if equipped)
For 911 Assist™ to function properly, the vehicle must have
battery power after the crash, the cell phone must be previously
paired, connected to SYNC, and continue to function properly
with the ability to make and maintain a 911 call initiated by
SYNC, and the 911 Assist™ feature must be previously enabled
(set to ON).
WARNING:Do not wait for 911 Assist™ to initiate an
emergency call if you are capable yourself. Dial emergency
services immediately to avoid delayed response time, which could
increase the risk of serious injury or death after a crash. If you do not
hear 911 Assist™ within 5 seconds after the crash, the system or
phone may be damaged or non-functional.
SYNCphone features (if equipped)
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WARNING:Unless 911 Assist™ is previously configured to ON
prior to a crash, 911 Assist™ will not dial for help during an
emergency, which could delay response time, increasing the risk of
serious injury or death after a crash.
The 911 Assist™ feature is initially set to OFF. The connected phone
must be set as the primary phone in order to change the setting. To
access the setting:
1. Press the PHONE hard button.
2. Select the ‘SYNC Apps’ tab on the
touchscreen
3. Select ‘911 Assist’.
4. Select the desired setting.
911 Assist Set ON or 911 Assist Set
OFF will appear in the display as a
confirmation. For more information,
please visit www.SyncMyRide.com.
Note: Before enabling (setting to ON), review the 911 Assist™
Privacy Notice.
Vehicle health report (if equipped, U.S. only)
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Reports supplements, but cannot
replace normal maintenance and vehicle inspection. Vehicle Health
Report only monitors those systems that are electronically monitored
by the vehicle and will not monitor or report the status of any other
system, (i.e., brake lining wear). Failure to perform scheduled
maintenance and regularly inspect your vehicle may result in vehicle
damage and serious injury.
Note: Your Vehicle Health Report feature requires activation
prior to use. Visit www.SyncMyRide.com to register.There is no fee
or subscription associated with Vehicle Health Report but youmust
register to use this feature.
SYNCphone features (if equipped)
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3. Your navigation system will then calculate the route and provide
driving instructions. Refer to theSetting a destinationchapter for more
information.
Note:You also have the ability to download a destination directly from
your favorite internet mapping site. Please visit www.syncmyride.com for
more information.
Personalizing Traffic, Directions and Information:Your Traffic,
Directions and Information Services can be personalized to provide
quicker access to your most used or favorite information. You can save
address points such as, ‘work’ or ‘home’. You can also save favorite
information like sports teams, such as ‘Detroit Lions’, or a news category.
To learn more, log onto www.SyncMyRide.com.
Push to interrupt:You can, at any time while you are connected to
SYNC TDI Services, press
to interrupt a voice prompt or an audio
clip (such as a sports report) and say your voice command.
Portable:Your SYNC TDI Services subscription is associated with your
Bluetoothenabled cellular phone number, not your VIN (Vehicle
Identification Number). Thus, you can use your SYNC TDI Service with
any vehicle equipped with Traffic, Directions and Information. Simply
pair and connect your phone to any vehicle equipped with Traffic,
Directions and Information and continue enjoying your personalized
services.
Note:The driver is ultimately responsible for the safe operation of the
vehicle, and therefore, must evaluate whether it is safe to follow the
suggested directions. Any navigation features are provided only as an aid.
Make your driving decisions based on your observations of local
conditions and existing traffic regulations. Do not follow the route
suggestions if doing so would result in an unsafe or illegal maneuver, if
you would be placed in an unsafe situation, or if you would be directed
into an area that you consider unsafe. Maps used by this system may be
inaccurate because of errors, changes in roads, traffic conditions or
driving conditions.
Note:When you connect to Traffic, Directions and Information, the
service uses GPS technology and advanced vehicle sensors to collect the
vehicle’s current location, travel direction and speed to help provide you
with the directions, traffic reports, or business searches you request.
Further, to provide the services you request and for continuous
improvement, the service may collect and record call details and voice
communications. For more information, see Traffic, Directions and
Information, Terms and Conditions at www.SyncMyRide.com. If you do
SYNCphone features (if equipped)
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4. From this screen, select an
application, such as Pandora or
Stitcher for example. If no
applications are listed, you may
select the Find Applications option
to have SYNC find capable
applications on your smart phone.
5. When selected, you can use the
features which accompany your
chosen application such as Thumbs
up, Thumbs Down, etc. on the new screen.
When a mobile media application
has been selected, you can access
the application by pressing the
MEDIA hard button and selecting
the User Device tab.
Press Source repeatedly until the
desired application (i.e. Stitcher or
Pandora) is selected. The
application features can be selected
on screen.
For more information, please visit www.SyncMyRide.com
TEXT MESSAGING
Note:Downloading and sending text messages viaBluetoothare phone
dependent features.
Note:Certain features in text messaging are speed dependent and
cannot be completed when the vehicle is traveling at speeds over 3 mph
(5 km/h).
SYNCnot only enables you to send and receive text messages via
Bluetooth, but SYNCwill read them to you aloud and also translate
many popularly used text messaging acronyms such as “lol”. SYNCalso
allows you to respond with a list of predefined messages.
To access:
1. Press the PHONE hard button.
SYNCphone features (if equipped)
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•Ye s
•No
•Why?
•Thanks
•Where R you?
•I need more directions
•I love you
•Too funny
•Can’t wait to see you
•I’m stuck in traffic
5. Select the desired text message. In addition to your text, the message
will also contain a signature of : “This message was sent from myFord
or Lincolnvehicle.”
6. Press
Recipients. SYNCwill now allow you to choose to whom
you would like to send your text message.
Note:Only one recipient per text message is allowed.
7. Press ‘Phone Book’ to access your
phone book listings. Press
/
to cycle through the contacts. Press
the desired contact and press
Send.
Note:For quicker browsing, SYNCwill only make available the quick
sort buttons for the respective downloaded phone book contacts.
SYNCphone features (if equipped)
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6. Press ‘Phone Book’ to access your
phone book contacts. Select the
desired contact and press
Send.
Note:For quicker browsing, SYNCwill only make available the quick
sort buttons for the respective downloaded phone book contacts.
SYNCwill ask you to confirm. Press
Send.
VOICE COMMANDS IN PHONE MODE
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that you
use extreme caution when using any device or feature that may take
your focus off the road. Your primary responsibility is the safe
operation of the vehicle. We recommend against the use of any
handheld device while driving, encourage the use of voice-operated
systems when possible and that you become aware of applicable state
and local laws that may affect use of electronic devices while driving.
In phone mode, press
or VOICE on the steering wheel controls.
When prompted, you may say any of the following commands:
•Dial•Call
•Call
•Call
Note:In the above possible commands, “
that it could be any desired name from your phone book, call history,
etc.
Note:With the above commands, words in()areoptional and do not
have to be spoken for the system to understand the command.
Note:If you are not in phone mode, press
or VOICE on the steering
wheel controls. When prompted, say, “Phone” and then any of the above
commands.
SYNCphone features (if equipped)
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