2012 LINCOLN MKZ HYBRID Owners Manual

ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
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Vehicles sold in the U.S. : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the Owner’s Guide
portfolio in the glove compartment.
U.S. Lincoln vehicle customers who require Roadside Assistance, call
1-800-521-4140.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Lincoln vehicle customers call 1-800-521-4140.
Customers will be asked to submit their original receipts.
Vehicles sold in Canada : Getting roadside assistance
Canadian customers who require roadside assistance, call
1–800–665–2006.
Vehicles sold in Canada : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In Canada, the card is found in the Warranty
Guide in the glove box.
Canadian Roadside coverage and benefits may differ from the U.S.
coverage. Please refer to your Warranty Guide or visit our website at
www.ford.ca for information on Canadian services and benefits.
Canadian customers who need to obtain roadside information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD FLASHER CONTROL
The hazard flasher is located
between the center air registers
above the radio. The hazard flashers
will operate whether the ignition is
off or on.
•Press the flasher control and all
front and rear direction signals will flash.
•Press the flasher control again to turn them off.
Use it when your vehicle is disabled and is creating a safety hazard for
other motorists.
Note:With extended use, the flasher may run down your battery.
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FUEL PUMP SHUT-OFF
In the event of a moderate to severe collision, this vehicle is equipped
with a fuel pump shut-off feature that stops the flow of fuel to the
engine. Not every impact will cause a shut-off.
Should your vehicle shut off after a collision due to this feature, you may
restart your vehicle by doing the following:
1. Turn the ignition switch to the off position.
2. Turn the ignition switch to the on position.
In some instances the vehicle may not restart the first time you try to
restart and may take one additional attempt.
WARNING:Failure to inspect and if necessary repair fuel leaks
after a collision may increase the risk of fire and serious injury.
Ford Motor Company recommends that the fuel system be inspected
by an authorized dealer after any collision.
FUSES AND RELAYS
Fuses
If electrical components in the
vehicle are not working, a fuse may
have blown. Blown fuses are
identified by a broken wire within
the fuse. Check the appropriate
fuses before replacing any electrical
components.
Note:Always replace a fuse with one that has the specified amperage
rating. Using a fuse with a higher amperage rating can cause severe wire
damage and could start a fire.
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Standard fuse amperage rating and color
COLOR
Fuse
ratingMini
fusesStandard
fusesMaxi
fusesCartridge
maxi
fusesFuse link
cartridge
2A Grey Grey — — —
3A Violet Violet — — —
4A Pink Pink — — —
5A Tan Tan — — —
7.5A Brown Brown — — —
10A Red Red — — —
15A Blue Blue — — —
20A Yellow Yellow Yellow Blue Blue
25A Natural Natural — Natural Natural
30A Green Green Green Pink Pink
40A — — Orange Green Green
50A — — Red Red Red
60A — — Blue Yellow Yellow
70A — — Tan — Brown
80A — — Natural Black Black
Passenger compartment fuse panel
The fuse panel is located below and to the left of the steering wheel by
the brake pedal. Remove the panel cover to access the fuses.
To remove a fuse use the fuse puller tool provided on the fuse panel
cover.
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The fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
1 30A Driver smart window motor
2 15A Brake on/off switch, Center
high-mounted stop lamp
3 15A HEV battery fan
4 30A Passenger front smart window motor
5 10A Keypad illumination, Brake shift
interlock
6 20A Turn signal lamps
7 10A Low beam headlamps (left)
8 10A Low beam headlamps (right)
9 15A Courtesy lights/Illuminated scuff plate
10 15A Backlighting, Puddle lamps
11 — Not used
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
12 7.5A Memory modules, Memory seat/mirrors
switches
13 5A SYNCmodule
14 10A Electronic finish panel (EFP) radio
and climate control buttons module,
Navigation display, Center information
display, GPS module, Ambient lighting
15 10A Climate control
16 15A Not used (spare)
17 20A Door locks, Trunk release
18 20A Heated seat module
19 25A Not used (spare)
20 15A On-Board Diagnostic connector
21 15A Fog lamps
22 15A Front sidemarker lamps, Park lamps,
License plate lamp
23 15A High beam headlamps
24 20A Horn
25 10A Demand lamps/power saver relay
26 10A Instrument cluster battery power
27 20A Ignition switch
28 5A Radio crank sense circuit
29 5A Instrument cluster ignition power
30 5A Not used (spare)
31 10A Not used (spare)
32 10A Restraint control module
33 10A Not used (spare)
34 5A Not used (spare)
35 10A Rear park assist, Blind spot
information system, Rearview camera
36 5A Passive anti-theft sensor (PATS)
transceiver
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
37 10A Humidity sensor fan
38 20A Subwoofer amplifier
39 20A Radio
40 20A Not used (spare)
41 15A Automatic dimming mirror, Moon roof,
Compass, Front windows
42 10A Electronic stability control, Adaptive
headlamps
43 10A Rain sensor
44 10A Fuel diode/Powertrain control module
45 5A Heated backlight and blower relay coil,
Wiper washer
46 7.5A Occupant classification sensor (OCS)
module, Passenger airbag off lamp
47 30A Circuit
BreakerRear windows
48 — Delayed accessory relay
Power distribution box
The power distribution box is located in the engine compartment. The
power distribution box contains high-current fuses that protect your
vehicle’s main electrical systems from overloads.
WARNING:Always disconnect the battery before servicing high
current fuses.
WARNING:To reduce risk of electrical shock, always replace
the cover to the power distribution box before reconnecting the
battery or refilling fluid reservoirs.
If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and Specificationschapter.
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The high-current fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
1 50A* Electronic power assist steering B+
2 50A* Electronic power assist steering B+
3 40A* Powertrain control module (aux relay
5 power)
4 — Not used
5 — Not used
6 40A* Rear defrost (aux relay 4 power)
7 30A* Vacuum pump (aux relay 6 power)
8 50A* Brake system controller pump
9 20A* Wiper washer
10 30A* Brake system controller valves
11 — Not used
12 30A* Heated-cooled seats
13 15A** Motor electronics coolant/heater pump
(relay 42 & 44 power)
14 — Not used
15 — Not used
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