2012 LEXUS RX350 service

Emission Defect Warranty Lexus warrants that your vehicle:
• W as designed, built and
equipped to conform at the
time of sale with applicable
federal emissions standards.
• I s free from defects in materials
and workmanship that may
cause the vehicle to fail to meet
these standards.
Federal regulations require that this
warranty be in effect for two years
or 24,000 miles from the vehicle’s
in-service date, whichever occurs
first. However, under the terms of the
Basic Warranty, Lexus provides
coverage of four years or 50,000
miles, which e ver occurs first. Specific
components may have longer cover -
age under the terms of the Powertrain
Warranty. Additionally, components
marked “8/80” in the parts list on
pages 23–24 have coverage of eight
years or 80,000 miles, whichever
occurs first. Emission Performance
Warranty Some states and localities have
established vehicle inspection and
maintenance (I/M) programs to
encourage proper vehicle mainte -
nance. If an EPA-approved I/M
program is in force in your area,
you are eligible for Emission
Performance Warranty coverage.
Under the terms of the Emission
Performance Warranty and federal
regulations, Lexus will make all
nec e ssary repairs if both of the
following occur:
• Y our vehicle fails to meet
applicable emissions standards
as determined by an EPA-
approved emissions test.
• T his failure results or will result
in some penalty to you — such
as a fine or denial of the right to
use your vehicle — under local,
state or federal law.
This warranty is in effect for two years
or 24,000 miles from the vehicle’s
in-service date, whichever occurs
first. Additionally, components
marked “8/80” in the parts list on
pages 23–24 have coverage of eight
years or 80,000 miles, whichever
occurs first.W HAT IS C OVERED
AND H OW L ONG
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WARRANTY

You are responsible for performance
of the required maintenance indi -
cated in the Owner’s Manual and this
guide. Lexus will not deny a warranty
claim solely because you do not have
records to show that you maintained
your vehicle. However, any failure or
noncompliance caused by lack
of maintenance is not covered by
this warranty.
When maintenance and repairs
are paid for by you, these services
may be performed by you or by
any automotive service provider
you choose. Lexus will not deny
a warranty claim solely because you
used a service provider other than
a Lexus dealership for maintenance
and repairs. However, any failure or
noncompliance caused by improper
maintenance or repairs is not covered
by this warranty. To ensure optimum performance
and maintain the quality built into
your vehicle’s emission control
systems, Lexus recommends the
use of Genuine Lexus Parts when
servicing or repairing the systems.
Warranty coverage is not dependent
upon the use of any particular brand
of replacement parts and you may
elect to use non- g enuine Lexus
Parts for maintenance and repairs.
h owever, use of replacement parts
that are not equivalent in quality to
g enuine Lexus Parts may impair
the effectiveness of the emission
control systems.
If you use replacement parts that
have maintenance or replacement
schedules different from those of
Genuine Lexus Parts, you must follow
the maintenance and replacement
schedules for the parts you are using.
In addition, you should ensure that
such parts are warranted by their
manufacturers to be equivalent to
Genuine Lexus Parts.R EPLACEMENT P ARTSM AINTENANCE
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WARRANTY

If your vehicle fails an EPA-approved
emissions test, you may make a claim
under the Emission Performance
Warranty. To do so, take your vehicle
to an authorized Lexus dealership and
present a copy of the emissions test
report. Also, take your maintenance
records in case they are needed.
If your claim qualifies for coverage,
the dealership will repair your vehicle
within 30 days (unless a shorter
period is required by law). If your claim
is denied, Lexus will notify you in writing
of the reason within the same period.
If we fail to do so, we will repair your
vehicle free of charge. The only
exceptions allowed are when you
request or agree to a delay, or when a
delay is caused by factors beyond the
control of Lexus or the dealership.
For information on how to obtain
service under the Emission Defect
Warranty, see page 37, “Obtaining
Warranty Service.” If you have questions or concerns
about your vehicle’s federal emission
warranty coverage, please follow the
steps described on pages 9–10. In
the case of the Emission Performance
Warranty, you may also request infor -
mation from or report complaints to:
U .S. Environmental Protection
Agency
Vehicle Programs & Compliance
Division (6405J)
Attn: Warranty Complaints
401 M Street SW
Washington, D.C
20460I F Y OUR V EHICLE F AILS
AN E MISSIONS T EST I F Y OU H AVE
Q UESTIONS
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WARRANTY Vehicles equipped with a
California Certified Emission
Control System that are
registered and operated in
California or any state that
adopts California emission
warranty provisions are also
covered by the California
Emission Control Warranty
(see page 28). Connecticut,
Delaware, Maine, Maryland,
Massachusetts, New Jersey,
Oregon, Pennsylvania, Rhode
Island, Vermont and Washington
are the other states to which
the California Emission Control
Warranty currently applies.

We (the dealership) want you to
know that at the time your new
Lexus vehicle is being delivered:
1) O n the basis of written notification
furnished by Lexus, we have knowl -
edge that the vehicle is covered by
an EPA Certificate of Conformity.
2) W e have visually inspected those
emission control devices or por -
tions thereof that are visible without
removing or adjusting any compo -
nents or systems, emissions-related
or otherwise. On the basis of this
inspection, there are no apparent
deficiencies in the installation of
emission control devices by Lexus.
(For purposes of this certificate,
“emission control devices” is limited
to devices installed on a vehicle for
the sole or primary purpose of con -
trolling emissions and which were
not in general use before 1968.)
3) W e have performed all emis -
sion control system preparations
required by Lexus prior to the sale
of the vehicle as set forth in Lexus’
current pre-delivery service manual.
4) E xcept as may be provided in
Paragraph 5, if this vehicle fails an
EPA-approved emissions test within
three months or 4,000 miles
(whichever comes first) of delivery
to the ultimate purchaser, and the
vehicle has been maintained and used in accordance with the written
instructions for proper maintenance
and use, Lexus will remedy the
nonconformity free of charge
under the terms of the Emission
Performance Warranty.
5) I f vehicle was used as a company
car or demonstrator, check box
and complete the following:
❏ T he vehicle with which this state -
ment is delivered was placed
into service as a company car
or demonstrator prior to deliv -
ery. The Emission Performance
Warranty period commenced
on the date the vehicle was first
placed into service, which was Month Day Y ear
Note: The dealership makes no
representation or warranty that the
emission control system or any part
thereof is without defect or that the
system will perform properly. The
Emission Performance Warranty
referred to in Paragraph 4 and
furnished with the vehicle is solely
that of the manufacturer.
This statement is required by
section 207 of the Clean Air Act
(42 U.S.C. 7541) and the EPA
regulations issued thereunder.
Dealership nameD EALER C ERTIFICATE
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WARRANTY

These warranty obligations do not
apply to failures or noncompliance
caused by:
• T he use of replacement parts
not certified in accordance with
aftermarket parts certification
regulations.
• T he use of replacement parts not
equivalent in quality or design to
original equipment parts.
Provisions under the “What Is Not
Covered” section of the New
Vehicle Limited Warranty also
apply to this warranty. The parts listed here are covered for
seven years or 70,000 miles from
the vehicle’s in-service date, which -
ever occurs first.
Air/Fuel Metering System
• E ngine control computer (engine
control module)
• F uel delivery pipe
• Throttle body
• T ransmission control computer
(transmission control module)
Air Induction System
• I ntake manifold and intake air
surge tank
Catalyst System
• E xhaust center pipe (including
catalytic converter)
• E xhaust manifold (including
manifold converter)W HAT IS N OT C OVERED P ARTS L IST : L ONG -
T ERM E MISSION D EFECT
W ARRANTY
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WARRANTY

Evaporative Control System
• Fuel tank
Ignition System
• C rank position sensor
• Knock sensor
Other Parts Used in
Systems Listed
• Transmission solenoid
• W ire transmission (including
temperature sensor) You are responsible for performance
of the required maintenance indi -
cated in the Owner’s Manual and this
guide. Lexus will not deny a warranty
claim solely because you do not
have records to show that you main -
tained your vehicle. However, any
failure or noncompliance caused by
lack of maintenance is not covered
by this warranty.
When maintenance and repairs are
paid for by you, these services may
be performed by you or by any auto -
motive service provider you choose.
Lexus will not deny a warranty claim
solely because you used a service
provider other than a Lexus dealer -
ship for maintenance and repairs.
However, any failure or noncompli -
ance caused by improper mainte -
nance or repairs is not covered by
this warranty.M AINTENANCE
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WARRANTY

To ensure optimum performance
and maintain the quality built into
your vehicle’s emission control sys -
tems, Lexus recommends the use of
Genuine Lexus Parts when servicing
or repairing the systems.
Warranty coverage is not depen -
dent upon the use of any particular
brand of replacement parts and you
may elect to use non- g enuine Lexus
Parts for maintenance and repairs.
h owever, use of replacement parts
that are not equivalent in quality to
g enuine Lexus Parts may impair
the effectiveness of the emission
control systems.
If you use replacement parts that
have maintenance or replacement
schedules different from those of
Genuine Lexus Parts, you must follow
the maintenance and replacement
schedules for the parts you are using.
In addition, you should ensure that
such parts are warranted by their
manufacturers to be equivalent to
Genuine Lexus Parts. If your vehicle fails a smog-check test,
you may make a claim under the
Emission Performance Warranty. To
do so, take your vehicle to an autho -
r ized Lexus dealership and present
a copy of the smog-check test report.
Also, take your maintenance records
in case they are needed.
If your claim qualifies for coverage,
the dealership will repair your vehicle
within 30 days (unless a shorter period
is required by law). If your claim is
denied, Lexus will notify you in writing
of the reason within the same period.
If we fail to do so, we will repair your
vehicle free of charge. The only excep -
tions allowed are when you request
or agree to a delay, or when a delay is
caused by factors beyond the control
of Lexus or the dealership.
For information on how to obtain
service under the Emission Defect
Warranty, see page 37, “Obtaining
Warranty Service.”R EPLACEMENT P ARTS I F Y OUR V EHICLE F AILS
A S MOG -C HEC k T EST
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WARRANTY

The tires that come as original equip -
ment on your vehicle are warranted
by their manufacturer and not Lexus.
Please refer to the tire warranty
statement included with the owner
information in your vehicle.
To obtain warranty service for a tire,
take the tire to an authorized dealer
of the tire manufacturer. (Refer to
your local phone directory for
dealer locations.) Your Lexus dealer
may also be able to assist you in
obtaining warranty service from the
manufacturer.
For additional warranty information
or service assistance, contact the tire
manufacturer directly. Bridgestone/Firestone
535 Marriott Drive
Nashville, TN 37214
Bridgestone: (800) 847-3272
Firestone: (800) 356-4644
Dunlop Tires
1144 East Market Street
Akron, OH 44316
(800) 321-2136O BTAINING
W ARRANTY S ERVICE O RIGINAL E QUIPMENT
T IRE M ANUFACTURERS
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WARRANTY