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TroubleshootingUpdate, Coverage, Map Errors
Troubleshooting
Update, Coverage, Map Errors
Display, Accessories
ProblemSolution
My city is not part of a fully verified detailed coverage
area.The mapping database is constantly undergoing revision. You can access the most
recent information on the internet.
2Map Coverage P. 177
Does the navigation system work outside North
America?The navigation system contains maps for th e 50 U.S. states, Canada, and Puerto Rico.
The navigation system will not work in Mexico or other countries.
2 Map Coverage P. 177
Can I play video DVDs in my navigation system?No. The navigation system is designed only to read music discs. If you experience any
problems that you cannot resolve, please contact your dealer.
How do I report errors I find in the database?Minor errors are bound to occur in a large da tabase. If you encounter major errors, see
2Reporting Errors P. 176
ProblemSolution
The display appears dim when starting the car in really
cold weather.This is normal. The display will become brighter after a few minutes.
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TroubleshootingMiscellaneous Questions
Troubleshooting
Miscellaneous Questions
ProblemSolution
My clock frequently changes forward and backward by
one hour.The clock setting is automatically updated based on your GPS location. If you live and
work on the boundary between two time zones, you can turn off this feature.
2Clock Adjustment P. 47
The clock changes even when I am not driving near a
time zone boundary.The time zone boundaries are only approximated in the navigation system. Depending
on the geography of the time zone boundary, the switch to a different zone can be
erratic.
2Clock Adjustment P. 47
My state does not observe daylight saving time. How
do I turn off this feature?Press the INFO button. Select Setup > Other > Clock Adjustment > Clock
Adjustment , and set Auto Daylight to Off .
2Clock Adjustment P. 47
Daylight saving time has started, but the navigation
system did not change time even though Auto
Daylight is set to ON.The automatic daylight saving time feature does not work in regions where the
daylight saving time system has not been adopted.
The navigation system automatic daylight feature is
not switching the navigation system clock on the
correct dates.Press the INFO button. Select Setup > Other > Clock Adjustment > Clock
Adjustment , and set Auto Daylight to On. Note that the automatic daylight feature
does not work in regions where the daylight saving time system has not been
adopted.
2 Clock Adjustment P. 47
The navigation system clock switched by one hour for
no apparent reason.You may be driving near a time zone boundary.
2Clock Adjustment P. 47
My battery was disconnected or went dead, and the
navigation system is asking for a code.Your vehicle comes with a label in the Owner’s Manual kit that includes the system’s
security code and serial number. You should keep this label in a safe place outside
your vehicle. If you cannot find it, contact your dealer.
How do I change the interface language?Press the INFO button. Select Setup > Other > Language , and set the language to
English , Français , or Español .
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Troubleshooting
Error Messages
Navigation System
Error MessageSolution
The display temperature is too high! For protection,
the display will shut down.This message appears briefly when the display temperature is too high. The navigation
system turns off until the display cools down. The system turns back on automatically
when the display cools down.
The navigation system is unable to start due to
excessive heat. The system will start after the system
cools.The navigation system has difficulty accessing to the map database when the
temperature is high. The navigation system starts up automatically when the display
cools down.
Route has not been completed. Please try again from a
different location.This message appears when you are on a route to or from a new area that is not in the
database. Try planning a different route to or from a different location. If the error
persists or is shown for a wide area, see your dealer.
Destination is not in this database version. Please set
from map.The destination was not found in the data base. Try another destination nearby, or
select the destination from the map using the jo ystick. If the error persists or is shown
for a wide area, see your dealer.
No POI found...
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Error MessagesDisc Player
Troubleshooting
Disc Player
Error MessageCauseSolution
Bad Disc
Please Check Owners ManualServo error• Press the E (Eject) button and remove the disc, and check that the
error message is cleared.
• Check that the disc is not damaged or deformed, and insert the disc again.
2 Recommended Discs P. 122
• If the error message reappears, press the E button, and pull out
the disc.
• Insert a different disc. If the new disc plays, there is a problem with the first disc.
• If the error message repeats, or the disc cannot be removed, contact your dealer. Do not try to force the disc out of the player.
Mechanical error
Mecha ErrorMechanical error
Check DiscFocus error
Disc violates copyright
Disc not supported
Load error
UnsupportedAppears when an unsupported
disc is inserted.• If it appears when a supported di sc is inserted, reinsert the disc.
Unplayable FileAppears when the tracks on the
disc are DRM or an unsupported
format.• This error message appears for about three seconds, then plays the
next song.
The system cannot read the
track(s).• Check the tracks on the disc. There is a possibility that the tracks have been damaged.
Heat ErrorHigh temperature• Turn the audio system off and allow the player to cool down until the error message is cleared.
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Error MessagesiPod®
Troubleshooting
iPod®
Error MessageCauseSolution
UnsupportedAppears when an unsupported
iPod® is connected.• Update the iPod® software to the latest version.
• If it appears when a supported iPod® is connected, reconnect the iPod®.
Connect RetryAppears when the iPod® cannot
be authenticated.Reconnect the iPod®.
No DataAppears when there are no tracks
in the iPod®.Store tracks in the iPod®.
Bad Use Device
Please Check Owners ManualAppears when the overcurrent
protection feature of the system
stops supplying power to USB
because an incompatible iPod® is
connected.Disconnect the iPod®. Turn the audio system off, and turn it on again.
Do not reconnect the iPod ® that caused the error.
USB ErrorAppears when the internal USB
error occurs.Try a different iPod®.
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Error MessagesUSB Flash Drive
Troubleshooting
USB Flash Drive
Error MessageCauseSolution
UnsupportedAppears when an unsupported
device is connected.If it appears when a supported device is connected, reconnect the
device.
Unplayable FileAppears when the tracks in the
USB flash drive are DRM or an
unsupported format.This error message appears for about three seconds, then plays the
next song.
The system cannot read the
track(s).Check the tracks in the USB flash drive. There is a possibility that the
tracks have been damaged.
No DataAppears when the USB flash drive
is empty or there are no tracks in
MP3, WMA, or AAC format in the
drive.Save tracks in MP3, WMA, or AAC format in the USB flash drive.
Bad Use Device
Please Check Owners ManualAppears when the overcurrent
protection feature of the system
stops supplying power to USB
because an incompatible device is
connected.Disconnect the device. Turn the audio system off, and turn it on again.
Do not reconnect the device that caused the error.
USB ErrorAppears when the Internal USB
ROM error occurs.Try a different USB flash drive.
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Reference Information
System Initialization..............................172
Entering the Security Code .................... 172
Acquiring GPS Information .................... 172
Startup Confirmation Screen ................. 173
Map Matching ...................................... 173
System Limitations ................................174
GPS System........................................... 174
Address Calculation .............................. 174
Database .............................................. 174
Customer Assistance .............................176
Resolving Problems ............................... 176
Reporting Errors .................................... 176
Honda Automobile Customer Service
Contact Information ............................ 176Visiting Your Dealer .............................
176
Map Coverage ..................................... 177
Obtaining Navigation Update Data ....... 177
Operation in Alaska, Hawaii, Canada, and Puerto Rico......................................... 178
Legal Information ................................. 179
END-USER TERMS ................................ 179
As required by the FCC ........................ 181
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Reference Information
System Initialization
The navigation system must be initialized if
power to the navigation system is
interrupted for any reason (e.g., the
battery was disconnected).
Entering the Security Code
Find the navigation system’s security code
and serial number label in your Owner’s
Manual kit. Do not store the label in your
vehicle. If you lose the label, you must first
retrieve the serial number, and then obtain
the code. You can find out about your
serial number and security code from a
dealer.
1. Turn the ignition swit ch to ON (II), and
turn on the audio system.
If you turn the i gnition switch to
ACCESSORY (I), and you will
requested to enter the security code.
See step 2.
2. Enter the security code.
If you do not enter the security code
correctly after 10 tries, leave the
system for one hour before trying
again, or visit a dealer to have the
system reset.
NOTE:
In the U.S., you can register the security
code on Owner Link (owners.honda.com.) .
To find information on how to retrieve the
serial number and obtain the code, visit
radio-navicode.honda.com .
Acquiring GPS Information
Depending on the length of time the
power was interrupted, your system may
require GPS initialization.
If initialization is not necessary, the system
proceeds directly to the Startup
Confirmation screen.
If the system fails to locate a sufficient
number of satellites to locate your position
within 10 minutes, the following screen is
displayed.
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