2012 GMC SAVANA PASSENGER lock

Black plate (16,1)GMC Savana Owner Manual - 2012 - 2nd - 11/11/11
13-16 Customer Information
OnStar®
If the vehicle is equipped with an
active OnStar system, that system
may also record data in crash or
near crash-like situations. The
OnStar Terms and Conditions
provides information on data
collection and use and is available
at www.onstar.com (U.S.) or
www.onstar.ca (Canada), or by
pressing the
Qbutton and
speaking to an advisor. See OnStar
Overview on page 14‑1.
Navigation System
If the vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. Refer to the
navigation manual for information on
stored data and for deletion
instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as key fobs for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐GEN/210/220/310.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.

Black plate (2,1)GMC Savana Owner Manual - 2012 - 2nd - 11/11/11
14-2 OnStar
PushQto connect to a live
Advisor to:
.Verify account information or
update contact information.
.Get driving directions. Requires
the available Directions and
Connections service plan.
.Receive On-Demand
Diagnostics for a check on the
vehicle’s key operating systems.
.Receive Roadside Assistance.
Push
]to get a priority connection
to an Emergency Advisor available
24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or
respond to an AMBER Alert.
.Get crisis assistance and
evacuation routes.
OnStar Services
Emergency
With Automatic Crash Response,
the built-in system can automatically
connect to help in a crash even if
you cannot ask for it.
Push
]to connect to an
Emergency Advisor. GPS
technology is used to identify the
vehicle location and can provide
critical information to emergency
personnel. The Advisor is also
trained to offer critical assistance in
emergency situations.
Security
OnStar provides services like Stolen
Vehicle Assistance, Remote Ignition
Block, and Roadside Assistance,
if the vehicle is equipped with these
services. OnStar can unlock the
vehicle doors remotely, if it is
equipped with automatic door locks,
and can help police locate the
vehicle if it is stolen.
Navigation
OnStar navigation requires the
Directions and Connections
service plan.
Push
Qto receive directions or
have them sent to the vehicle
navigation screen. Destinations can
also be forwarded to the vehicle
from Google Maps™ or
MapQuest.com. The OnStar
mapping database is continuously
updated. Visit www.onstar.com for
coverage maps.
Turn-by-Turn Navigation
1. PushQto connect to a live
Advisor.
2. Request directions.
3. Directions are downloaded to the vehicle.
4. Follow the voice-guided commands.

Black plate (5,1)GMC Savana Owner Manual - 2012 - 2nd - 11/11/11
OnStar 14-5
OnStar Mobile App
With an iPhone® or
Android™-based mobile device, an
OnStar RemoteLink mobile app can
be downloaded. The vehicle can be
remote started, if equipped, or the
doors can be unlocked from
anywhere there is cell phone
service. It can also check the fuel
level, tire pressure, and oil life.
It can connect to an OnStar Advisor
anytime. For OnStar mobile app
compatibility or further information,
see www.onstar.com.
Diagnostics
OnStar Vehicle Diagnostics will
perform a vehicle check every
month. It will check the engine,
transmission, antilock brakes, and
major vehicle systems. It also
checks the tire pressures, if the
vehicle is equipped with the Tire
Pressure Monitoring System. If a
diagnostics check is needed
between e-mails, push
Q, and an
Advisor can run a check.
OnStar Additional
Information
Transferring Service
PushQto request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information. If OnStar
receives information that vehicle
ownership has changed, OnStar
may send a voice message to the
vehicle, requesting updated account
information.
Reactivation for Subsequent
Owners
PushQand follow the prompts to
speak to an Advisor as soon as
possible after acquiring the vehicle.
The Advisor will update vehicle
records and will explain the OnStar
service offers and options available.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar terms and
conditions, see www.onstar.com
(U.S.) or www.onstar.ca (Canada);
contact OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY
1‐877‐248‐2080; or push
Qto
speak with an Advisor. OnStar
services require a vehicle electrical
system, wireless service, and GPS
satellite technologies to be available
and operating for features to
function properly. These systems
may not operate if the battery is
discharged or disconnected.

Black plate (7,1)GMC Savana Owner Manual - 2012 - 2nd - 11/11/11
OnStar 14-7
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. You will be prompted to
change the PIN the first time when
speaking with an Advisor. To
change the OnStar PIN, call OnStar
and provide the Advisor with the
current number.
Warranty
OnStar equipment may be
warranted as part of the new-vehicle
limited warranty. The manufacturer
of the vehicle furnishes detailed
warranty information.
Languages
The vehicle can be programmed to
respond in French or Spanish. Push
Qand ask an Advisor. Advisors
can speak French or Spanish.
Potential Issues
Some OnStar services are disabled
after five days. OnStar cannot
perform Remote Door Unlock or
Stolen Vehicle Assistance after the
vehicle has been off continuously
for five days. After five days, OnStar
can contact Roadside Assistance
and a locksmith to help gain access
to the vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels,
underpasses, or parking
garages; or in an area with very
dense trees. If GPS signals are
not available, the OnStar system
should still operate to call
OnStar. However, OnStar could
have difficulty identifying the
exact location.
.In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
.A temporary loss of GPS can
cause loss of the ability to send
a Turn-by-Turn Navigation route.
The Advisor may give a verbal
route or may ask for a call back
after the vehicle is driven into an
open area.
Cellular and GPS Antennas
Avoid placing items over or near the
antenna to prevent blocking cellular
and GPS signal reception. Cellular
reception is required for OnStar to
send remote signals to the vehicle.

Black plate (1,1)GMC Savana Owner Manual - 2012 - 2nd - 11/11/11
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-21
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-58
Additional Information,
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Air Cleaner/Filter, Engine . . . . . 10-17
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-7
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 3-37
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . 3-24
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 3-30
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-24
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . 3-25
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-22
Where Are the Airbags? . . . . . . 3-21 Airbags
Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . 3-36
Light On-Off . . . . . . . . . . . . . . . . . . 5-17
On-Off Light . . . . . . . . . . . . . . . . . . 5-17
On-Off Switch . . . . . . . . . . . . . . . . 3-27
Passenger Status Indicator . . . 5-19
Readiness Light . . . . . . . . . . . . . . 5-16
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 3-35
System Check . . . . . . . . . . . . . . . . 3-19
All-Wheel Drive . . . . . . . . . 10-30, 9-33
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-7
Anti-theft Alarm System Messages . . . . . 5-39
Antilock Brake
System (ABS) . . . . . . . . . . . . . . . . 9-33
Warning Light . . . . . . . . . . . . . . . . . 5-24
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . 10-92
Interior . . . . . . . . . . . . . . . . . . . . . . 10-95
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . 5-10 Assistance Program,
Roadside . . . . . . . . . . . . . . . . . . . . . 13-5
Audio Players . . . . . . . . . . . . . . . . . 7-12 CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12
Audio System Fixed Mast Antenna . . . . . . . . . . 7-11
Radio Reception . . . . . . . . . . . . . . 7-10
Theft-Deterrent Feature . . . . . . . . 7-2
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Headlamp System . . . . . . . . . . . . . 6-3
Transmission . . . . . . . . . . . 9-25, 9-28
Transmission Fluid . . . . . . . . . . . . . . . 10-11, 10-14
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 9-31
Shift Lock Control
Function Check . . . . . . . . . . . 10-34
Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . . 7-17
Axle, Front . . . . . . . . . . . . . . . . . . . . 10-31
Axle, Rear . . . . . . . . . . . . . . . . . . . . 10-32

Black plate (2,1)GMC Savana Owner Manual - 2012 - 2nd - 11/11/11
i-2 INDEX
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-30Jump Starting . . . . . . . . . . . . . . . 10-84
Load Management . . . . . . . . . . . . . 6-7
Power Protection . . . . . . . . . . . . . . 6-7
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . 5-34
Blade Replacement, Wiper . . . 10-36
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 7-22
Brake System Warning Light . . . . . . . . 5-23
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-27 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-33
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-28
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-34
System Messages . . . . . . . . . . . . 5-34
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Break-In, New Vehicle . . . . . . . . . 9-16
Bulb Replacement . . . . . . . . . . . . 10-42 Center High-Mounted
Stoplamp (CHMSL) . . . . . . . 10-41
Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-39
Halogen Bulbs . . . . . . . . . . . . . . 10-37 Bulb Replacement (cont'd)
Headlamps . . . . . . . . . . . . . . . . . 10-37
License Plate Lamps . . . . . . . 10-41
Taillamps . . . . . . . . . . . . . . . . . . . 10-39
Buying New Tires . . . . . . . . . . . . . 10-66
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-5
California Fuel Requirements . . . . . . . . . . . 9-41
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 10-3
Warning . . . . . . . . . . . . . . . . . . . . . . 10-2
Canadian Vehicle Owners . . . . . . . . iii
Capacities and Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 9-24
Winter Driving . . . . . . . . . . . . . . . . . 9-8 Cargo Door Relocking . . . . . . . . . . 2-8
Cautions, Danger, and
Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv
CD Player . . . . . . . . . . . . . . . . . . . . . 7-12
Center High-Mounted Stoplamp (CHMSL) . . . . . . . . . 10-41
Chains, Tire . . . . . . . . . . . . . . . . . . 10-71
Charging System Light . . . . . . . . 5-20
Check
Engine Light . . . . . . . . . . . . . . . . . . 5-20
IgnitionTransmission Lock . . . . . . . . 10-35
Child Restraints Infants and YoungChildren . . . . . . . . . . . . . . . . . . . . . 3-40
Lower Anchors and
Tethers for Children . . . . . . . . . 3-47
Older Children . . . . . . . . . . . . . . . . 3-38
Securing . . . . . . . . . . 3-54, 3-56, 3-60
Systems . . . . . . . . . . . . . . . . . . . . . . 3-43
Cigarette Lighter . . . . . . . . . . . . . . . . 5-9
Circuit Breakers . . . . . . . . . . . . . . 10-43

Black plate (3,1)GMC Savana Owner Manual - 2012 - 2nd - 11/11/11
INDEX i-3
CleaningExterior Care . . . . . . . . . . . . . . . 10-92
Interior Care . . . . . . . . . . . . . . . . 10-95
Climate Control Systems . . . . . . . 8-1 Air Conditioning . . . . . . . . . . . . . . . 8-1
Heating . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
Rear Heating System . . . . . . . . . . 8-4
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Cluster, Instrument . . . . . . . . . . . . 5-11
Collision Damage Repair . . . . . 13-10
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-5 Messages . . . . . . . . . . . . . . . . . . . . 5-34
Connections, OnStar
®. . . . . . . . . 14-4
Control of a Vehicle . . . . . . . . . . . . . 9-4
Convex Mirrors . . . . . . . . . . . . . . . . 2-14
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-19
Engine TemperatureGauge . . . . . . . . . . . . . . . . . . . . . . 5-14
Cooling System . . . . . . . . . . . . . . . 10-18
Engine Messages . . . . . . . . . . . . 5-35
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . 13-8
Cruise Control . . . . . . . . . . . . . . . . . 9-37
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-28 Customer Assistance . . . . . . . . . . 13-4
Offices . . . . . . . . . . . . . . . . . . . . . . . . 13-3
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 13-4
Customer Information Service PublicationsOrdering Information . . . . . . 13-12
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . 13-1
D
Damage Repair, Collision . . . . . 13-10
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-15
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-3
Defensive Driving . . . . . . . . . . . . . . . 9-3
Delayed Locking . . . . . . . . . . . . . . . . 2-8
Devices, Auxiliary . . . . . . . . . . . . . 7-17
Diagnostics, OnStar
®. . . . . . . . . . 14-5
Distracted Driving . . . . . . . . . . . . . . . 9-2
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-6 Door
Ajar Messages . . . . . . . . . . . . . . . 5-34
Cargo Door Relocking . . . . . . . . . 2-8
Delayed Locking . . . . . . . . . . . . . . . 2-8
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Power Locks . . . . . . . . . . . . . . . . . . . 2-8
Rear Doors . . . . . . . . . . . . . . . . . . . 2-12
Side . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Sliding . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Drive Belt Routing, Engine . . . . . 12-5
Drive Systems All-Wheel Drive . . . . . . . 10-30, 9-33
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 5-28
Driving Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 9-46
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-3
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
For Better Fuel Economy . . . . . 1-21
Highway Hypnosis . . . . . . . . . . . . . 9-7
Hill and Mountain Roads . . . . . . . 9-7
If the Vehicle is Stuck . . . . . . . . . 9-10
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road Recovery . . . . . . . . . . . . 9-5

Black plate (4,1)GMC Savana Owner Manual - 2012 - 2nd - 11/11/11
i-4 INDEX
Driving (cont'd)Vehicle Load Limits . . . . . . . . . . . 9-10
Wet Roads . . . . . . . . . . . . . . . . . . . . 9-6
Winter . . . . . . . . . . . . . . . . . . . . . . . . . 9-8
Dual Tire Rotation . . . . . . . . . . . . . . . . . . . . 10-65
E
E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-42
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . 9-58
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-43
Floor Console Fuse Block . . 10-46
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-43
Overload . . . . . . . . . . . . . . . . . . . 10-42
Emergency, OnStar
®. . . . . . . . . . 14-2
Engine
Air Cleaner/Filter . . . . . . . . . . . 10-17
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 5-20
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-19 Engine (cont'd)
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-14
Cooling System . . . . . . . . . . . . . 10-18
Cooling System Messages . . . 5-35
Drive Belt Routing . . . . . . . . . . . . 12-5
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-24
Fan . . . . . . . . . . . . . . . . . . . . . . . . . 10-25
Heater . . . . . . . . . . . . . . . . . . . . . . . . 9-20
Oil Life System . . . . . . . . . . . . . 10-10
Oil Messages . . . . . . . . . . . . . . . . . 5-36
Oil Pressure Gauge . . . . . . . . . . 5-13
Overheating . . . . . . . . . . . . . . . . 10-23
Power Messages . . . . . . . . . . . . . 5-37
Pressure Light . . . . . . . . . . . . . . . . 5-26
Running While Parked . . . . . . . . 9-25
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-18
Enhanced Technology
Glass . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Entry/Exit Lighting . . . . . . . . . . . . . . 6-7
Equipment, Towing . . . . . . . . . . . . 9-55
Event Data Recorders . . . . . . . . 13-15
Extender, Safety Belt . . . . . . . . . . 3-17
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-2
F
Fan Engine . . . . . . . . . . . . . . . . . . . . . . 10-25
Fast Idle System . . . . . . . . . . . . . . . 9-19
Filter, Engine Air Cleaner . . . . . . . . . 10-17
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-3
Flashers, Hazard Warning . . . . . . 6-4
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-72
Changing . . . . . . . . . . . . . . . . . . . 10-74
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-98
Fluid
AutomaticTransmission . . . . . . . 10-11, 10-14
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-28
Power Steering . . . . . . . . . . . . . 10-25
Washer . . . . . . . . . . . . . . . . . . . . . 10-26
Front Axle . . . . . . . . . . . . . . . . . . . . 10-31
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-2
Front Storage . . . . . . . . . . . . . . . . . . . 4-1
Front Turn Signal Bulb Replacement . . . . . . . . . . 10-39