2012 GMC SAVANA PASSENGER lock

Black plate (83,1)GMC Savana Owner Manual - 2012 - 2nd - 11/11/11
Vehicle Care 10-83
3. Attach the jack handle/jackhandle extension and wheel
wrench to the jack.
4. Place the jack under the vehicle,ahead of the rear bumper.
Position the center lift point of
the jack under the center of the
spare tire and turn the handle
clockwise to raise the jack until it
lifts the secondary latch spring. 5. Keep raising the jack until the
spare tire stops moving upward
and is held firmly in place. This
lets you know that the secondary
latch has released. The spare
tire is now balancing on the jack.
6. Lower the jack by turning the wheel wrench counterclockwise.
Keep lowering the jack until the
spare tire slides off the jack or is
hanging by the cable.
7. Disconnect the jack handle from the jack and carefully remove
the jack. Use one hand to push
against the spare while firmly
pulling the jack out from under
the spare tire with the
other hand.
If the spare tire is hanging from
the cable, assembly the wheel
wrench onto the hoist extension
and insert the chisel end of the
hoist extension into the hoist
shaft hole above the bumper.
Turn the wheel wrench
counterclockwise to lower the
spare the rest of the way. 8. Tilt the retainer at the end of the
cable and pull it through the
wheel opening. Pull the tire out
from under the vehicle.
Notice: If you drive away before
the spare tire or secondary latch
system cable has been
reinstalled, you could damage the
vehicle. Always reinstall this
cable before driving the vehicle.
9. If the cable is hanging under the
vehicle, turn the wheel wrench in
the hoist shaft hole in the
bumper clockwise to raise the
cable back up.
Have the hoist assembly inspected
as soon as you can. You will not be
able to store a spare or flat tire
using the hoist assembly until it has
been repaired or replaced.
To continue changing the flat tire,
return to Step 4 of “Storing a Flat or
Spare Tire and Tools” underTire
Changing on page 10‑74.

Black plate (91,1)GMC Savana Owner Manual - 2012 - 2nd - 11/11/11
Vehicle Care 10-91
Two-wheel-drive vehicles should not
be towed with all four wheels on the
ground. Two-wheel-drive
transmissions have no provisions
for internal lubrication while being
towed.
All‐Wheel‐Drive Vehicles
The vehicle was not designed to be
towed with all four wheels on the
ground. To properly tow these
vehicles, they should be placed on
a platform trailer with all four wheels
off the ground.
Notice:Towing an all-wheel-drive
vehicle with all four wheels on the
ground, or even with only two of
its wheels on the ground, will
damage drivetrain components.
Do not tow an all-wheel-drive
vehicle with any of its wheels on
the ground.Dolly Towing
Rear Towing (Rear Wheels Off the
Ground) –Two‐Wheel‐Drive
Vehicles
Use the following procedure to tow
the vehicle from the rear:
1. Attach the dolly to the tow
vehicle following the dolly
manufacturer's instructions.
2. Drive the rear wheels onto the dolly. 3. Firmly set the parking brake.
See Parking Brake on page 9‑34
for more information.
4. Put the transmission in P (Park).
5. Secure the vehicle to the dolly following the manufacturer's
instructions.
6. Use an adequate clamping device designed for towing to
ensure that the front wheels are
locked into the straight position.
7. Turn the ignition to LOCK/OFF. If the tow vehicle will not be
started or driven for six weeks or
more, remove the battery cable
from the negative terminal (post)
of the battery to prevent the
battery from draining while
towing.

Black plate (95,1)GMC Savana Owner Manual - 2012 - 2nd - 11/11/11
Vehicle Care 10-95
Steering, Suspension, and
Chassis Components
Visually inspect front and rear
suspension and steering system for
damaged, loose, or missing parts or
signs of wear. Inspect the power
steering for proper hook-up, binding,
leaks, cracks, chafing, etc. Visually
check constant velocity joints,
rubber boots, and axle seals for
leaks.
Body Component Lubrication
Lubricate all key lock cylinders,
hood hinges, liftgate hinges, and
steel fuel door hinge unless the
components are plastic. Applying
silicone grease on weatherstrips
with a clean cloth will make them
last longer, seal better, and not stick
or squeak.
Underbody Maintenance
Use plain water to flush dirt and
debris from the vehicle's underbody.
Your dealer or an underbody car
washing system can do this. If not
removed, rust and corrosion can
develop.
Sheet Metal Damage
If the vehicle is damaged and
requires sheet metal repair or
replacement, make sure the body
repair shop applies anti-corrosion
material to parts repaired or
replaced to restore corrosion
protection.
Original manufacturer replacement
parts will provide the corrosion
protection while maintaining the
vehicle warranty.
Finish Damage
Quickly repair minor chips and
scratches with touch-up materials
available from your dealer to avoid
corrosion. Larger areas of finish
damage can be corrected in your
dealer's body and paint shop.
Chemical Paint Spotting
Airborne pollutants can fall upon
and attack painted vehicle surfaces
causing blotchy, ring-shaped
discolorations, and small, irregular
dark spots etched into the paint
surface.
Interior Care
To prevent dirt particle abrasions,
regularly clean the vehicle's interior.
Immediately remove any soils. Note
that newspapers or dark garments
that can transfer color to home
furnishings can also permanently
transfer color to the vehicle's
interior.

Black plate (4,1)GMC Savana Owner Manual - 2012 - 2nd - 11/11/11
11-4 Service and Maintenance
.Check tire inflation pressures.
SeeTire Pressure on
page 10‑57.
.Inspect tire wear. See Tire
Inspection on page 10‑63.
.Visually check for fluid leaks.
.Inspect engine air cleaner filter.
See Engine Air Cleaner/Filter on
page 10‑17.
.Inspect brake system.
.Visually inspect steering,
suspension, and chassis
components for damaged, loose,
or missing parts or signs of
wear. See Exterior Care on
page 10‑92.
.Check restraint system
components. See Safety System
Check on page 3‑17.
.Visually inspect fuel system for
damage or leaks.
.Visually inspect exhaust system
and nearby heat shields for
loose or damaged parts.
.Lubricate body components. See
Exterior Care on page 10‑92.
.Check starter switch. See Starter
Switch Check on page 10‑34.
.Check automatic transmission
shift lock control function. See
Automatic Transmission Shift
Lock Control Function Check on
page 10‑34.
.Check ignition transmission lock.
See Ignition Transmission Lock
Check on page 10‑35.
.Check parking brake and
automatic transmission park
mechanism. See Park Brake and
P (Park) Mechanism Check on
page 10‑35.
.Check accelerator pedal for
damage, high effort, or binding.
Replace if needed.
.Visually inspect gas strut for
signs of wear, cracks, or other
damage. Check the hold open
ability of the strut. See your
dealer if service is required.

Black plate (13,1)GMC Savana Owner Manual - 2012 - 2nd - 11/11/11
Service and Maintenance 11-13
UsageFluid/Lubricant
Key Lock Cylinders Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).
Chassis Lubrication Chassis Lubricant (GM Part No. 12377985, in Canada 88901242) or
lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Front Wheel Bearings Wheel bearing lubricant meeting requirements of NLGI #2, Category GC or
GC-LB (GM Part No. 1051344, in Canada 993037).
Front and Rear Axle SAE 75W-90 Synthetic Axle Lubricant (GM Part No. 89021677, in
Canada 89021678).
Transfer Case DEXRON®-VI Automatic Transmission Fluid.
One-Piece Propshaft Slip Yoke Spline, Two-Piece Propshaft Slip-in-Tube Spline Spline Lubricant, Special Lubricant (GM Part No. 12345879, in
Canada 10953511).
Hood Hinges Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).
Weatherstrip Conditioning Weatherstrip Lubricant (GM Part No. 3634770, in Canada 10953518) or
Dielectric Silicone Grease (GM Part No. 12345579, in Canada 992887).
Weatherstrip Squeaks Synthetic Grease with Teflon, Superlube (GM Part No. 12371287, in
Canada 10953437).

Black plate (6,1)GMC Savana Owner Manual - 2012 - 2nd - 11/11/11
13-6 Customer Information
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
.Telephone number of your
location.
.Location of the vehicle.
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
GMC and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
GMC and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this service
is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is also given when
the vehicle is stuck in the sand,
mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Routing Service: Detailed
maps of North America when
requested either with the most
direct route or the most scenic
route. Additional travel
information is also available.
Allow three weeks for delivery.

Black plate (7,1)GMC Savana Owner Manual - 2012 - 2nd - 11/11/11
Customer Information 13-7
.Trip Interruption Benefits and
Assistance:If your trip is
interrupted due to a warranty
failure, incidental expenses may
be reimbursed during the
5 years/160 000 km (100,000 mi)
Powertrain warranty period.
Items considered are hotel,
meals, and rental car.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian‐Purchased Vehicles
.Fuel Delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Routing Service: Limit of
six requests per year.
.Trip Interruption Benefits and
Assistance: Must be over
250 kilometres from where
your trip was started to
qualify. General Motors of
Canada Limited requires
pre-authorization, original
detailed receipts, and a copy of
the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.
.Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.

Black plate (14,1)GMC Savana Owner Manual - 2012 - 2nd - 11/11/11
13-14 Customer Information
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a safety
defect, notify Transport Canada
immediately, and notify General
Motors of Canada Limited. Call
Transport Canada at
1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
80 rue Noel
Gatineau, QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA
(or Transport Canada) in a situation
like this, please notify General
Motors.
Call 1-800-GMC-8782
(1-800-462-8782), or write:
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
This GM vehicle has a number of
sophisticated computers that record
information about the vehicle’s
performance and how it is driven.
For example, the vehicle uses
computer modules to monitor and
control engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy airbags in a crash, and,
if so equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help your dealer technician
service the vehicle. Some modules
may also store data about how you
operate the vehicle, such as rate of
fuel consumption or average speed.
These modules may also retain the
owner’s personal preferences, such
as radio presets, seat positions, and
temperature settings.