
ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Vehicles sold in the U.S. : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the Owner’s Guide
portfolio in the glove compartment.
Roadside Emergencies
322
2012 F-250/350/450/550(f23)
Owners Guide, 1st Printing
USA(fus)

GENERAL MAINTENANCE INFORMATION
The following information pertains to 6.2L V8 and 6.8L V10 gasoline
engines only. Scheduled maintenance for the diesel engine can be found
in the diesel supplement.
Why maintain your vehicle?
This guide describes the scheduled maintenance required for your
vehicle. Carefully following this schedule helps protect against major
repair expenses resulting from neglect or inadequate maintenance and
may also help to increase the value of your vehicle when you sell or
trade it.
It is your responsibility to see that all scheduled maintenance is
performed and that the materials used meet Ford engineering
specifications as identified in theMaintenance and Specifications
chapter. Failure to perform scheduled maintenance specific in this guide
will invalidate warranty coverage on parts affected by the lack of
maintenance. Be sure receipts for completed maintenance are kept with
the vehicle and confirmation of the work performed is always recorded in
this guide.
Your dealer has factory-trained technicians who can perform the required
maintenance using genuine Ford parts. They are committed to meeting
your service needs and to assuring your continuing satisfaction.
Protecting your investment
Maintenance is an investment that will pay dividends in the form of
improved reliability, durability and resale value. To ensure the proper
performance of your vehicle and its emission control systems, it is
imperative that scheduled maintenance be completed at the designated
intervals.
Your vehicle is very sophisticated and built with multiple complex
performance systems. Every manufacturer develops these systems using
different specifications and performance features. That’s why it’s
important to rely upon your dealership to properly diagnose and repair
your vehicle.
Ford Motor Company has recommended maintenance intervals for
various parts and component systems based upon engineering testing.
Ford Motor Company relies upon this testing to determine the most
appropriate mileage for replacement of oils and fluids to protect your
vehicle at the lowest overall cost to you and recommends against
maintenance schedules that deviate from the scheduled maintenance
information.
Scheduled Maintenance
428
2012 F-250/350/450/550(f23)
Owners Guide, 1st Printing
USA(fus)

checking and adding ..............379
dipstick ....................................379
filter, specifications ........380, 413
recommendations ...................380
refill capacities ........................414
Event data recording ....................8
Exhaust fumes ..........................273
F
Fail safe cooling ........................387
Fleet MyKey programming ......133
Flexible Fuel Vehicle (FFV) ....390
Floor mats .........................126–127
Fluid capacities .........................414
Fog lamps ....................................90
Four-Wheel Drive vehicles .......304
driving off road .......................311
electronic shift ................305, 309
indicator light .........................306
lever operated shift ................306
manual locking hubs ..............305
preparing to drive your
vehicle .....................................289
Fuel ............................................390
calculating fuel
economy ............................25, 396
cap ...........................................393
capacity ...................................414
choosing the right fuel ...........394
detergent in fuel .....................396
filling your vehicle with
fuel ...........................390, 393, 397
filter, specifications ........390, 413
fuel pump shut-off ..................324
improving fuel economy ........396
octane rating ...........394–395, 418
quality ......................................395
running out of fuel .................396safety information relating to
automotive fuels .....................390
Fuel - flex fuel vehicle
(FFV) .........................390, 394–395
Fuses ..................................324–325
G
Garage door opener ..................120
Gas cap (see Fuel cap) ............393
Gas mileage
(see Fuel economy) .................396
Gauges .........................................21
H
Hazard flashers .........................323
Headlamps ...................................89
aiming ..................................91–92
autolamp system .......................89
daytime running lights .............91
flash to pass ..............................90
high beam .................................90
replacing bulbs .........................95
turning on and off ....................89
Heating
heating and air conditioning
system .................................80, 83
Hill descent mode .....................285
Hill start assist ..........................299
Hood ..........................................375
I
Ignition ...............................269, 418
Illuminated visor mirror ...........101
Infant seats
(see Safety seats) .....................203
Index
450
2012 F-250/350/450/550(f23)
Owners Guide, 1st Printing
USA(fus)