
Introduction 4
Instrument Cluster 14
Warning lights and chimes 14
Gauges 21
Message center 22
Entertainment Systems 61
AM/FM stereo 61
AM/FM stereo with CD 63
Auxiliary input jack 71
USB port 72
Satellite radio information 76
Navigation system 79
SYNC79
Climate Controls 80
Manual heating and air conditioning 80
Dual electronic automatic temperature control 83
Rear window defroster 87
Lights 89
Headlamps 89
Turn signal control 93
Bulb replacement 94
Driver Controls 100
Windshield wiper/washer control 100
Steering wheel adjustment 101
Power windows 105
Mirrors 108
Speed control 113
Upfitter controls 117
Locks and Security 133
Keys 133
Locks 141
Anti-theft system 153
Table of Contents
1
2012 F-250/350/450/550(f23)
Owners Guide, 1st Printing
USA(fus)

CONGRATULATIONS
Congratulations on acquiring your new Ford. Please take the time to get
well acquainted with your vehicle by reading this handbook. The more
you know and understand about your vehicle, the greater the safety and
pleasure you will derive from driving it.
For more information on Ford Motor Company and its products visit the
following website:
•In the United States: www.ford.com
•In Canada: www.ford.ca
•In Australia: www.ford.com.au
•In Mexico: www.ford.com.mx
Additional owner information is given in separate publications.
This Owner’s Guide describes every option and model variant available
and therefore some of the items covered may not apply to your
particular vehicle. Furthermore, due to printing cycles it may describe
options before they are generally available.
Remember to pass on this Owner’s Guide when reselling the vehicle. It is
an integral part of the vehicle.
WARNING: Fuel pump shut-off:In the event of an accident
this feature will automatically cut off the fuel supply to the
engine. It can also be activated through sudden vibration (e.g. collision
when parking). To restart your vehicle, refer toFuel pump shut-offin
theRoadside Emergencieschapter.
SAFETY AND ENVIRONMENT PROTECTION
Warning symbols in this guide
How can you reduce the risk of personal injury to yourself or others? In
this guide, answers to such questions are contained in comments
highlighted by the warning triangle symbol. These comments should be
read and observed.
Introduction
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2012 F-250/350/450/550(f23)
Owners Guide, 1st Printing
USA(fus)

Warning symbols on your vehicle
When you see this symbol, it is
imperative that you consult the
relevant section of this guide before
touching or attempting adjustment
of any kind.
Protecting the environment
We must all play our part in
protecting the environment. Correct
vehicle usage and the authorized
disposal of waste, cleaning and
lubrication materials are significant
steps towards this aim. Information in this respect is highlighted in this
guide with the tree symbol.
CALIFORNIA Proposition 65 Warning
WARNING:Engine exhaust, some of its constituents, and
certain vehicle components contain or emit chemicals known to
the State of California to cause cancer and birth defects or other
reproductive harm. In addition, certain fluids contained in vehicles and
certain products of component wear contain or emit chemicals known
to the State of California to cause cancer and birth defects or other
reproductive harm.
PERCHLORATE MATERIAL
Certain components of this vehicle such as airbag modules, seat belt
pretensioners, and button cell batteries may contain Perchlorate Material
– Special handling may apply for service or vehicle end of life disposal.
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
BREAKING-IN YOUR VEHICLE
Your vehicle does not need an extensive break-in. Try not to drive
continuously at the same speed for the first 1,000 miles (1,600 km) of
new vehicle operation. Vary your speed frequently in order to give the
moving parts a chance to break in.
Drive your new vehicle at least 1,000 miles (1,600 km) before towing a
trailer. For more detailed information about towing a trailer, refer to
Trailer towingin theTires, Wheels and Loadingchapter.
Introduction
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2012 F-250/350/450/550(f23)
Owners Guide, 1st Printing
USA(fus)

Do not add friction modifier compounds or special break-in oils since
these additives may prevent piston ring seating. SeeEngine oilin the
Maintenance and Specificationschapter for more information on oil
usage.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered and what is not covered by
your vehicle’s New Vehicle Limited Warranty, refer to theWarranty
Guidethat is provided to you along with your Owner’s Guide.
Special instructions
For your added safety, your vehicle is fitted with sophisticated electronic
controls.
WARNING:Please read the sectionAirbag Supplemental
Restraint System (SRS)in theSeating and Safety Restraints
chapter. Failure to follow the specific warnings and instructions could
result in personal injury.
WARNING:Front seat mounted rear-facing child or infant seats
shouldNEVERbe placed in front of an active passenger airbag.
Notice to owners of diesel-powered vehicles
Read the diesel supplement for information regarding correct operation
and maintenance of your Diesel-powered light truck.
Notice to owners of pickup trucks and utility type vehicles
WARNING:Utility vehicles have a significantly higher rollover
rate than other types of vehicles.
Before you drive your vehicle, please read this Owner’s Guide carefully.
Your vehicle is not a passenger car. As with other vehicles of this type,
failure to operate this vehicle correctly may result in loss of vehicle
control, vehicle rollover, personal injury or death.
Introduction
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2012 F-250/350/450/550(f23)
Owners Guide, 1st Printing
USA(fus)

Using your vehicle with a snowplow
For more information and guidelines for using your vehicle with a
snowplow, refer to theDrivingchapter.
Using your vehicle as an ambulance
If your light truck is equipped with the Ford Ambulance Preparation
Package, it may be utilized as an ambulance. Ford urges ambulance
manufacturers to follow the recommendations of theFord Incomplete
Vehicle Manual, Ford Truck Body Builder’s Layout Bookand the
Qualified Vehicle Modifiers (QVM) Guidelinesas well as pertinent
supplements. For additional information, please contact the Truck Body
Builders Advisory Service at http://www.fleet.ford.com/truckbbas/ and
then by selecting “Contact Us” or by phone at 1–877–840–4338.
Use of your Ford light truck as an ambulance, without the Ford
Ambulance Preparation Package voids the Ford New Vehicle Limited
Warranty and may void the Emissions Warranties. In addition, ambulance
usage without the preparation package could cause high underbody
temperatures, overpressurized fuel and a risk of spraying fuel which
could lead to fires.
If your vehicle is equipped with the Ford Ambulance Preparation
Package, it will be indicated on the Safety Compliance Certification
Label. The label is located on the driver’s side door pillar or on the rear
edge of the driver’s door. You can determine whether the ambulance
manufacturer followed Ford’s recommendations by directly contacting
that manufacturer. Ford Ambulance Preparation Package is only available
on certain Diesel engine equipped vehicles.
Using your vehicle as a stationary power source (PTO)
Refer to theDrivingchapter for more information and guidelines for
operating a vehicle equipped with an aftermarket power take-off system.
Introduction
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2012 F-250/350/450/550(f23)
Owners Guide, 1st Printing
USA(fus)

These are some of the symbols you may see on your vehicle.
Vehicle Symbol Glossary
Safety Alert
See Owner’s Guide
Fasten Safety BeltAirbag - Front
Airbag - SideChild Seat Lower
Anchor
Child Seat Tether
AnchorBrake System
Anti-Lock Brake SystemParking Brake System
Brake Fluid -
Non-Petroleum BasedParking Aid System
Stability Control SystemSpeed Control
Master Lighting SwitchHazard Warning Flasher
Fog Lamps-FrontFuse Compartment
Fuel Pump ResetWindshield Wash/Wipe
Windshield
Defrost/DemistRear Window
Defrost/Demist
Introduction
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2012 F-250/350/450/550(f23)
Owners Guide, 1st Printing
USA(fus)

WARNING LIGHTS AND CHIMES
Base instrument cluster with standard measure shown; metric
similar
Optional instrument cluster with standard measure shown; metric
similar
Warning lights and gauges can alert you to a vehicle condition that may
become serious enough to cause expensive repairs. A warning light may
illuminate when a problem exists with one of your vehicle’s functions.
Many lights will illuminate when you start your vehicle to make sure the
bulb works. If any light remains on after starting the vehicle, refer to the
respective system warning light for additional information.
km/hRPMx1000
00 1020304050
60
70
80
90100
123
4
5
6
7
E CH CH H LF
02
040608
01001201
4
0160
MPH
km/hRPMx1000
00 1020304050
60
70
80
90100
123
4
5
6
7
H L
0204060801001
2
01
4
01
6
0
MPH
EFCHCH
Instrument Cluster
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2012 F-250/350/450/550(f23)
Owners Guide, 1st Printing
USA(fus)

Standard message center
Note:Some warning lights are
reconfigurable telltale (RTT)
indicator lights and will illuminate in
the message center. These lights
function the same as the other
warning lights.
Optional message center
Note:Some warning lights are
reconfigurable telltale (RTT)
indicator lights and will illuminate in
the message center. These lights
function the same as the other
warning lights. The first three
positions will only display one
warning telltale at a time; the last
three positions can cycle between
different warning telltales.
Service engine soon:The service
engine soon indicator
illuminates when the ignition is first
turned to the on position to check
the bulb and to indicate whether the vehicle is ready for
Inspection/Maintenance (I/M) testing. Normally, the service engine soon
indicator will stay on until the engine is cranked, then turn itself off if no
malfunctions are present. However, if after 15 seconds the service engine
soon indicator blinks eight times, it means that the vehicle is not ready
for I/M testing. See theReadiness for Inspection/Maintenance (I/M)
testingin theMaintenance and Specificationschapter.
Solid illumination after the engine is started indicates the on-board
diagnostics system (OBD-II) has detected a malfunction. Refer to
On-board diagnostics (OBD-II)in theMaintenance and Specifications
chapter. If the light is blinking, engine misfire is occurring which could
damage your catalytic converter. Drive in a moderate fashion (avoid
heavy acceleration and deceleration) and have your vehicle serviced
immediately by your authorized dealer.
Instrument Cluster
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2012 F-250/350/450/550(f23)
Owners Guide, 1st Printing
USA(fus)