2012 FORD FOCUS ELECTRIC engine

Switching off traction control
If the vehicle is stuck in snow, mud or sand, and seems to lose power,
switching off the traction control feature of the AdvanceTracsystem
may be beneficial because the wheels are allowed to spin. This will
restore full power and will enhance momentum through the obstacle.
The traction control system can be turned off through the message
center. See Message center in theInstrument Cluster chapter for more
information. If you switch off the traction control, the stability control off
light will illuminate steadily. Selecting traction control on will turn off the
stability control off light.
Steering
Your vehicle is equipped with an Electric Power Steering (EPS) system.
There is no fluid reservoir to check or fill.
If your vehicle loses electrical power while you are driving (or if the
ignition is turned off), you can steer the vehicle manually, but it takes
more effort. Under extreme usage conditions, the steering effort may
increase. This occurs to prevent overheating and permanent damage to
your steering system. If this should occur, you will neither lose the ability
to steer the vehicle manually nor will it cause permanent damage.
Typical steering and driving maneuvers will allow the system to cool and
steering assist will return to normal.
The EPS system has diagnostic checks that continuously monitor the
EPS system to ensure proper operation. When a system error is
detected, the following message STEERING ASSIST FAULT SERVICE
REQUIRED, STEERING FAULT SERVICE NOW, STEERING LOSS STOP
SAFELY may display in the multifunction display. Refer to the Message
center in theInstrument Cluster chapter for more information.
WARNING:The EPS has diagnostics checks that continuously
monitor the EPS to ensure proper operation of the electronic
system. When an electronic error is detected, the message STEERING
ASSIST FAULT SERVICE REQUIRED will be displayed in the message
center. If this happens, stop the vehicle in a safe place and turn off the
engine. After at least 10 seconds, reset the system by restarting the engine,
and watch the message center for STEERING ASSIST FAULT SERVICE
REQUIRED. If the message returns, or returns while driving, take the
vehicle to your dealer to have it checked. With the message displayed, the
steering assist is turned off, making the vehicle harder to steer.
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Connecting the Jumper Cables
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
1. Connect the positive (+) jumper
cable to the positive (+) terminal of
the discharged battery.
2. Connect the other end of the
positive (+) cable to the positive
(+) terminal of the assisting battery.
3. Connect the negative (-) cable to
the negative (-) terminal of the
assisting battery.
4. Make the final connection of the
negative (-) cable to an exposed
metal part of the stalled vehicle’s
engine or motor.
WARNING:Do not connect the end of the second cable to the
negative (-) terminal of the battery to be jumped. A spark may
cause an explosion of the gases that surround the battery or a surge of
the battery .
Jump Starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
2. Switch on the disabled vehicle to Ready to Drive mode.
3. Once the disabled vehicle has been started, keep both vehicles
running for an additional three minutes before disconnecting the jumper
cables.
+–
+–
2
3
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UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding on both you and Ford of Canada.
CAMVAP services are available in all Canadian territories and provinces.
For more information, without charge or obligation, call your CAMVAP
Provincial Administrator directly at 1-800-207-0685 or visit
www.camvap.ca.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the U.S.
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UNDERBODY
•Never pressure wash or spray the underbody with water.
• Clean only with a dry cloth after powering down and waiting for five
minutes.
• Keep body and door drain holes free from packed dirt.
FORD AND LINCOLN CAR CARE PRODUCTS
Your Ford or Lincoln authorized dealer has many quality products
available to clean your vehicle and protect its finishes. These quality
products have been specifically engineered to fulfill your automotive
needs; they are custom designed to complement the style and
appearance of your vehicle. Each product is made from high quality
materials that meet or exceed rigid specifications. For best results, use
the following products or products of equivalent quality:
Motorcraft Bug and Tar Remover (ZC-42)
Motorcraft Custom Bright Metal Cleaner (ZC-15)
Motorcraft Detail Wash (ZC-3-A)
Motorcraft Dusting Cloth (ZC-24)
Motorcraft Multi-Purpose Cleaner (Canada only) (CXC-101)
Motorcraft Premium Glass Cleaner (Canada only) (CXC-100)
Motorcraft Premium Quality Windshield Washer Fluid (Canada only)
[CXC-37-(A, B, D or F)]
Motorcraft Premium Windshield Washer Concentrate (U.S. only)
(ZC-32-A)
Motorcraft Professional Strength Carpet & Upholstery Cleaner (ZC-54)
Motorcraft Spot and Stain Remover (U.S. only) (ZC-14)
Motorcraft Ultra-Clear Spray Glass Cleaner (ZC-23)
Motorcraft Vinyl Cleaner (Canada only) (CXC-93)
Motorcraft Wheel and Tire Cleaner (ZC-37-A)
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BRAKE FLUID CHECK
The fluid level will drop slowly as the
brakes wear, and will rise when the
brake components are replaced. Fluid
levels between the MIN and MAX
lines are within the normal operating
range; there is no need to add fluid.
If the fluid levels are outside of the
normal operating range, the
performance of the system could be
compromised; seek service from your
authorized dealer immediately.
Note:Keep brake fluid clean. Contamination with dirt, water, petroleum
products or other materials may result in brake system damage and
possible failure.
Checking single-speed transmission
The transmission does not have an underhood transmission fluid dipstick.
Your transmission does not consume fluid. It is designed to be filled for
life. However, the fluid level should be checked if the transmission is not
working properly, or if you notice some sign of fluid leakage.
Note: Transmission fluid should be checked and, if required, fluid should
be added by an authorized dealer.
Do not use supplemental transmission fluid additives, treatments or
cleaning agents. The use of these materials may affect transmission
operation and result in damage to internal transmission components.
VEHICLE STORAGE
If you plan on storing your vehicle for an extended period of time
(30 days or more), refer to the following maintenance recommendations
to ensure your vehicle stays in good operating condition.
All motor vehicles and their components were engineered and tested for
reliable, regular driving. Long term storage under various conditions may
lead to component degradation or failure unless specific precautions are
taken to preserve the components.
General
• Store all vehicles in a dry, ventilated place.
• Protect from sunlight, if possible.
• If vehicles are stored outside, they require regular maintenance to
protect against rust and damage.
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Vehicle identification number (VIN)The vehicle identification number is
located on the driver side
instrument panel.
Please note that in the graphic,
XXXX is representative of your
vehicle identification number.
The Vehicle Identification Number (VIN) contains the following
information: 1. World manufacturer identifier
2. Brake system / Gross Vehicle
Weight Rating (GVWR) / Restraint
Devices and their location
3. Make, vehicle line, series, body
type
4. Engine type
5. Check digit
6. Model year
7. Assembly plant
8. Production sequence number
XXXXXXXXXXXXXXXXX
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ACCESSORIES
For a complete listing of the accessories that are available for your
vehicle, please contact your dealer or visit our online store at:
Accessories.Ford.com(U.S. only).
Ford Custom Accessories are available for your vehicle through your
local Ford or Ford of Canada dealer. Ford Motor Company will repair or
replace any properly dealer-installed Ford Custom Accessories found to
be defective in factory-supplied materials or workmanship during the
warranty period, as well as any component damaged by the defective
accessories. The accessories will be warranted for whichever provides
you the greatest benefit:
• 12 months or 12,000 miles (20,000 km) (whichever occurs first), or
• the remainder of your new vehicle limited warranty.
Contact your dealer for details and a copy of the warranty.
*Ford Licensed Accessories (FLA) are warranted by the accessory
manufacturer’s warranty. Ford Licensed Accessories are fully designed
and developed by the accessory manufacturer and have not been
designed or tested to Ford Motor Company engineering requirements.
Contact your Ford dealer for details regarding the manufacturer’s limited
warranty and/or a copy of the FLA product limited warranty offered by
the accessory manufacturer.
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
• When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification label). Consult your authorized dealer for
specific weight information.
• The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems — such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
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GENERAL MAINTENANCE INFORMATION
Why Maintain Your Vehicle?
Carefully following this schedule helps protect against major repair
expenses resulting from neglect or inadequate maintenance and may also
help to increase the value of your vehicle when you sell or trade it.
It is your responsibility to see that all scheduled maintenance is performed
and that the materials used meet Ford engineering specifications as
identified in theMaintenance and Specifications chapter. Failure to
perform scheduled maintenance specific in this guide will invalidate
warranty coverage on parts affected by the lack of maintenance. Be sure
receipts for completed maintenance are kept with the vehicle and
confirmation of the work performed is always recorded in this guide.
Your dealer has factory-trained technicians who can perform the required
maintenance using genuine Ford parts. They are committed to meeting
your service needs and to assuring your continuing satisfaction.
Protecting Your Investment
Maintenance is an investment that will pay dividends in the form of
improved reliability, durability and resale value. To maintain the proper
performance of your vehicle and its emission control systems, it is imperative
that scheduled maintenance be completed at the designated intervals.
Your vehicle is very sophisticated and built with multiple complex
performance systems. Every manufacturer develops these systems using
different specifications and performance features. That’s why it’s important
to rely upon your dealership to properly diagnose and repair your vehicle.
Ford Motor Company has recommended maintenance intervals for various
parts and component systems based upon engineering testing. Ford Motor
Company relies upon this testing to determine the most appropriate
mileage for replacement of oils and fluids to protect your vehicle at the
lowest overall cost to you and recommends against maintenance schedules
that deviate from the scheduled maintenance information.
Ford strongly recommends the using only genuine Ford, Motorcraft or
Ford-authorized remanufactured replacement for parts because they are
engineered for your vehicle.
Additives and Chemicals
Ford Motor Company recommended additives and chemicals are listed in
the Owner Manual and in the Ford Workshop Manual. Additional
chemicals or additives not approved by Ford and are not recommended
as part of normal maintenance. Please consult your Warranty Manual
for complete warranty information.
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