Roadside Emergencies 319Getting roadside assistance 319
Hazard flasher control 320
Fuel pump shut-off 321
Fuses and relays 321
Changing tires 331
Wheel lug nut torque 347
Jump starting 348
Wrecker towing 351
Customer Assistance 353Reporting safety defects (U.S. only) 359
Reporting safety defects (Canada only) 360
Cleaning 361
Maintenance and Specifications 370Engine compartment 371
Engine oil 375
Battery 377
Engine coolant 379
Engine coolant check 379
Fuel information 386
Air filter(s) 405
Part numbers 410
Maintenance product specifications and capacities 411
Engine data 415
Accessories 419
Ford Extended Service Plan 421Table of Contents
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USA (fus)
ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
• 24-hours, seven days a week
• for the coverage period listed on the Roadside Assistance Card
included in your Owner manual portfolio.
Roadside assistance will cover:
• a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
• battery jump start.
• lock-out assistance (key replacement cost is the customer’s
responsibility).
• fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
• winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
• towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Vehicles sold in the U.S. : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the owner’s information
portfolio in the glove compartment. Roadside Emergencies
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Inspect the wheel pilot hole and
mounting surface prior to
installation. Remove any visible
corrosion or loose particles.
JUMP STARTING
WARNING: The gases around the battery can explode if
exposed to flames, sparks, or lit cigarettes. An explosion could
result in injury or vehicle damage.
WARNING: Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Do not attempt to push-start your automatic transmission vehicle.
Automatic transmissions do not have push-start capability. Attempting to
push-start a vehicle with an automatic transmission may cause
transmission damage.
When the battery is disconnected or a new battery is installed, the
automatic transmission must relearn its shift strategy. As a result, the
transmission may have firm soft shifts, firm shifts or both. This operation
is considered normal and will not affect function or durability of the
transmission. Over time, the adaptive learning process will fully update
transmission operation.
Preparing your vehicle
When the battery is disconnected or a new battery is installed, the
automatic transmission must relearn its shift strategy. As a result, the
transmission may have firm and/or soft shifts. This operation is
considered normal and will not affect function or durability of the
transmission. Over time, the adaptive learning process will fully update
transmission operation.
1. Use only a 12–volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.Roadside Emergencies
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Jump Starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
Removing the jumper cables
Remove the jumper cables in the reverse order that they were
connected.
Note: In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
1. Remove the jumper cable from
the ground metal surface.
2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle’s battery.
3. Remove the jumper cable from
the positive (+) terminal of the
booster vehicle’s battery.
4. Remove the jumper cable from
the positive (+) terminal of the
disabled vehicle’s battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearn its idle conditions. +
–
+
–D
A
B
C4 D
1
2
3Roadside Emergencies
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FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY)
More than 32 million Ford and Lincoln owners have discovered the
powerful protection of Ford ESP. It is the only extended service plan
backed by Ford Motor Company, and provides “peace of mind”
protection beyond the New Vehicle Limited Warranty coverage.
Up to 500+ Covered Vehicle Components
There are four, new-vehicle Extended Service Plans with different levels
of coverage. Ask your dealer for details.
PremiumCare – Our most comprehensive coverage. With over 500
covered components, this plan is so complete that we generally only
discuss what’s not covered!
ExtraCare – Covers 113 components, and includes many high-tech
items.
BaseCare – Covers 84 components.
PowertrainCare – Covers 29 critical components.
Ford ESP is honored by all Ford and Lincoln Dealers in the U.S.
and Canada It’s the only extended service plan authorized and backed
by Ford Motor Company. That means you get:
• Reliable, quality service anywhere you go.
• Factory-trained technicians.
• Ford Authorized Parts used with every covered repair.
Rental car reimbursement
If your vehicle is kept overnight for covered repairs, you are
eligible for rental car coverage, including Bumper-to-Bumper warranty
repairs, or manufacturer’s recalls.
Transferable coverage
If you sell your vehicle before your Ford ESP coverage expires, you can
transfer any remaining coverage to the new owner. Whenever you’re
ready to sell your car, prospective buyers may feel better about taking a
risk on your used vehicle. Ford ESP may add resale value!
Plus, exclusive 24/7 roadside assistance, including:
• Towing, flat-tire change and battery jump starts.
• Out-of-fuel and lock-out assistance.
• Travel expense reimbursement for lodging, meals and rental car.
• Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation. Ford Extended Service Plan
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LATCH .....................................206
recommendations ...................197
Child safety seats -
booster seats .............................212
Cleaning your vehicle
engine compartment ..............363
instrument panel ............365–366
interior .....................................367
plastic parts ............................364
safety belts ..............................367
washing ....................................361
waxing .....................................362
wheels ......................................362
wiper blades ............................364
Climate control (see Air
conditioning or Heating) ......78, 81
Clock ......................................61, 63
Compass, electronic
set zone adjustment .................27
Console ......................................100
overhead ..................................100
Controls
power seat ...............................159
steering column ......................112
Coolant ......................................379
checking and adding ..............379
refill capacities ................383, 411
Cruise control
(see Speed control) ..................110
Customer Assistance ................319
Ford accessories for your
vehicle .....................................369
Ford Extended Service
Plan ..................................421, 423
Getting assistance outside
the U.S. and Canada ..............357
Getting roadside assistance ...319
Getting the service you
need .........................................353 Ordering additional owner’s
literature .................................359
Utilizing the
Mediation/Arbitration
Program ...................................357
D
Daytime running lamps
(see Lamps) ................................89
Defrost
rear window and rearview
mirrors .......................................81
windshield .................................81
Dipstick
automatic transmission
fluid ..........................................400
engine oil .................................375
Driving under special
conditions ..................295, 309, 312
sand .........................................311
snow and ice ...........................313
through water .................311, 315
E
Electronic message center ...22, 39
Emergencies, roadside
jump-starting ..........................348
Emergency Flashers .................320
Emission control system ..........396
Engine ........................................415
cleaning ...................................363
coolant .....................................379
diesel ...........................................7
fail-safe cooling .......................384
idle speed control ...................377
refill capacities ........................411
service points ..................371–373
Engine block heater .................269 Index
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Infant seats
(see Safety seats) .....................199
Inspection/maintenance (I/M)
testing ........................................398
Instrument panel
cleaning ...........................365–366
cluster ........................................14
lighting up panel and
interior .......................................89
J
Jack ............................................331
positioning ...............................331
storage .....................................331
Jump-starting your vehicle ......348
K
Keyless entry system
autolock ...................................137
keypad .....................................148
locking and unlocking doors ..149
programming entry code .......148
Keys ...................................129, 150
positions of the ignition .........265
L
Lamps
autolamp system .......................87
daytime running light ...............89
fog lamps ...................................88
headlamps .................................87
headlamps, flash to pass ..........88
instrument panel, dimming .....89
interior lamps ...........................92
replacing bulbs ...................94–97
LATCH anchors .........................206
Lights, warning and indicator ....14 anti-lock brakes (ABS) ..........272
Loading instructions .................251
Load limits .................................244
Locks
autolock ...................................137
childproof ................................141
doors ........................................137
Lug nuts ....................................347
Lumbar support, seats .....160–161
M
Manual transmission
fluid capacities ........................411
Message center ...............22–23, 39
english/metric button ...............27
system check button ................27
warning messages ...............29, 48
Mirrors ...............................105–106
automatic dimming rearview
mirror ......................................105
fold away .........................107–109
heated ........................................81
programmable memory ..........143
side view mirrors (power) .....106
signal .......................................109
Moon roof ..................................115
Motorcraft parts ......................410
MyKey ........................................129
N
Navigation system .......................77
O
Octane rating ............................391
Oil (see Engine oil) ..................375 Index
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SecuriLock passive anti-theft
system ................................149–150
Servicing your vehicle ..............370
Setting the clock ...................61, 63
Snowplowing .................7, 316–317
SOS Post Crash Alert ...............189
Spark plugs,
specifications .....................410, 415
Special notice ................................8
ambulance conversions ..............8
diesel-powered vehicles .............7
four-wheel drive vehicles .......318
utility-type vehicles ....................7
Speed control ............................110
Starting a flex fuel vehicle .......268
Starting your vehicle ........265–268
jump starting ..........................348
Steering wheel
controls ....................................112
tilting .........................................99
SYNC ..........................................77
T
Tailgate ......................................123
Tilt steering wheel ......................99
Tire Pressure Monitoring
System (TPMS)
Tires, Wheels and Loading ....237
Tires ...........................219–220, 331
alignment ................................229
care ..........................................225
changing ..................331, 334, 337
checking the pressure ............224
inflating ...................................221
label .........................................236
replacing ..................................227 rotating ....................................230
safety practices .......................229
sidewall information ...............232
snow tires and chains ............243
spare tire .................................332
terminology .............................220
tire grades ...............................220
treadwear ........................219, 226
Towing .......................................252
recreational towing .................263
Trailer Brake
Controller-Integrated ..............256
trailer towing ..........................252
wrecker ....................................351
Traction control ........................274
Trailer Brake
Controller-Integrated ................256
Trailer sway control ..................281
Transfer case
fluid checking .........................404
Transmission .............................287
brake-shift interlock (BSI) ....285
fluid, checking and adding
(automatic) .............................400
fluid, refill capacities ..............411
Turn signal ..................................91
U
Universal garage door opener ..116
Upfitter controls .......................114
USB port ......................................71
V
Vehicle Identification Number
(VIN) ..........................................417
Vehicle loading ..........................244
Ventilating your vehicle ...........269 Index
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2012 F-250/350/450/550 (f23)
Owners Guide, 4th Printing
USA (fus)