2012 DODGE JOURNEY service

INTRODUCTION
Congratulations on selecting your new Chrysler Group
LLC vehicle. Be assured that it represents precision
workmanship, distinctive styling, and high quality - all
essentials that are traditional to our vehicles.
This Owner’s Manual has been prepared with the assis-
tance of service and engineering specialists to acquaint
you with the operation and maintenance of your vehicle.
It is supplemented by Warranty Information, and various
customer-oriented documents. Please take the time to
read these publications carefully. Following the instruc-
tions and recommendations in this manual will help
assure safe and enjoyable operation of your vehicle.
NOTE: After reviewing the owner information, it
should be stored in the vehicle for convenient referenc-
ing and remain with the vehicle when sold.When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained tech-
nicians and genuine MOPAR
parts, and cares about
your satisfaction.
HOW TO USE THIS MANUAL
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the
items of equipment ordered, certain descriptions and
illustrations may differ from your vehicle’s equipment.
The detailed index at the back of this Owner’s Manual
contains a complete listing of all subjects.
Consult the following table for a description of the
symbols that may be used on your vehicle or throughout
this Owner’s Manual:
4 INTRODUCTION

The system uses a Key Fob with Remote Keyless Entry
(RKE) transmitter, a Keyless Ignition Node (KIN) and a
RF receiver to prevent unauthorized vehicle operation.
Therefore, only Key Fobs that are programmed to the
vehicle can be used to start and operate the vehicle.
After cycling the ignition to the ON/RUN position, the
Vehicle Security Light will turn on for three seconds for a
bulb check. If the light remains on after the bulb check, it
indicates that there is a problem with the electronics. In
addition, if the light begins to flash after the bulb check,
it indicates that someone used an invalid Key Fob to start
the engine. Either of these conditions will result in the
engine being shut off after two seconds.
If the Vehicle Security Light turns on during normal
vehicle operation (vehicle running for longer than 10 sec-
onds), it indicates that there is a fault in the electronics.
Should this occur, have the vehicle serviced as soon as
possible by an authorized dealer.CAUTION!
The Sentry KeyImmobilizer system is not compat-
ible with some after-market remote starting systems.
Use of these systems may result in vehicle starting
problems and loss of security protection.
All of the Key Fobs provided with your new vehicle have
been programmed to the vehicle electronics.
Replacement Keys
NOTE: Only Key Fobs that are programmed to the
vehicle electronics can be used to start and operate the
vehicle. Once a Key Fob is programmed to a vehicle, it
cannot be programmed to any other vehicle.
16 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

CAUTION!
Always remove the keys from the vehicle and lock all
doors when leaving the vehicle unattended.
At the time of purchase, the original owner is provided
with a four-digit Personal Identification Number (PIN).
Keep the PIN in a secure location. This number is
required for authorized dealer replacement of Key Fobs.
Duplication of Key Fobs may be performed at an autho-
rized dealer, this procedure consists of programming a
blank Key Fob to the vehicle electronics. A blank Key Fob
is one that has never been programmed.
NOTE: When having the Sentry Key Immobilizer
system serviced, bring all vehicle Key Fobs with you to
an authorized dealer.
Customer Key Programming
Programming Key Fobs or RKE transmitters may be
performed at an authorized dealer.
General Information
The Sentry Key system complies with FCC rules Part 15
and with RSS-210 of Industry Canada. Operation is
subject to the following conditions:
•This device may not cause harmful interference.
•This device must accept any interference that may be
received, including interference that may cause unde-
sired operation.
VEHICLE SECURITY ALARM — IF EQUIPPED
The Vehicle Security Alarm monitors the vehicle doors
and liftgate for unauthorized entry and the Keyless
Enter-N-Go Start/Stop button for unauthorized opera-
tion. While the Vehicle Security Alarm is armed, interior
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 17

If you press the power door lock switch while the
ignition is in the ACC or ON/RUN position, and any
front door is open, the power locks will not operate. This
prevents you from accidentally locking the Key Fob in
the vehicle. Cycling the ignition to the OFF position or
closing the door will allow the locks to operate. If a door
is open, and the ignition is in the ACC or ON/RUN
position, a chime will sound as a reminder to remove the
Key Fob.
Automatic Door Locks — If Equipped
The auto door lock feature default condition is enabled.
When enabled, the door locks will lock automatically
when the vehicle’s speed exceeds 15 mph (24 km/h). The
auto door lock feature can be enabled or disabled by your
authorized dealer. Please see your authorized dealer for
service.
Automatic Unlock Doors On Exit
The doors will unlock automatically on vehicles with
power door locks if:
1. The Automatic Unlock Doors On Exit feature is en-
abled.
2. The transmission was in gear and the vehicle speed
returned to 0 mph (0 km/h).
3. The transmission is in NEUTRAL or PARK.
4. The driver door is opened.
5. The doors were not previously unlocked.
6. The vehicle speed is 0 mph (0 km/h).
To change the current setting, refer to “Uconnect Touch™
Settings” in “Understanding Your Instrument Panel” for
further information.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 31

3. Allow the belt to retract. As the belt retracts, you will
hear a clicking sound. This indicates the safety belt is
now in the Automatic Locking Mode.
How To Disengage The Automatic Locking Mode
Unbuckle the combination lap/shoulder belt and allow it
to retract completely to disengage the Automatic Locking
Mode and activate the vehicle sensitive (emergency)
locking mode.
WARNING!
•The belt and retractor assembly must be replaced
if the seat belt assembly Automatic Locking Re-
tractor (ALR) feature or any other seat belt func-
tion is not working properly when checked ac-
cording to the procedures in the Service Manual.
•Failure to replace the belt and retractor assembly
could increase the risk of injury in collisions.
Energy Management Feature
This vehicle has a safety belt system with an Energy
Management feature in the front seating positions to help
further reduce the risk of injury in the event of a head-on
collision. This safety belt system has a retractor assembly
that is designed to release webbing in a controlled
manner. This feature is designed to help reduce the belt
force acting on the occupant’s chest.
WARNING!
•The belt and retractor assembly must be replaced
if the seat belt assembly Automatic Locking Re-
tractor (ALR) feature or any other seat belt func-
tion is not working properly when checked ac-
cording to the procedures in the Service Manual.
•Failure to replace the belt and retractor assembly
could increase the risk of injury in accidents.
54 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

turns on the Air Bag Warning Light, either momentarily
or continuously. A single chime will sound if the light
comes on again after initial startup.
It also includes diagnostics that will illuminate the instru-
ment cluster Air Bag Warning Light if a malfunction is
noted that could affect the air bag system. The diagnos-
tics also record the nature of the malfunction.
WARNING!
Ignoring the Air Bag Warning Light in your instru-
ment panel could mean you won’t have the air bags
to protect you in a collision. If the light does not come
on as a bulb check when the ignition is first turned
on, stays on after you start the vehicle, or if it comes
on as you drive, have an authorized dealer service the
air bag system immediately.
Driver And Passenger Advanced Front Air Bag
Inflator Units
The Driver and Passenger Advanced Front Air Bag
Inflator Units are located in the center of the steering
wheel and on the right side of the instrument panel.
When the ORC detects a collision requiring the Ad-
vanced Front Air Bags, it signals the inflator units. A large
quantity of non-toxic gas is generated to inflate the
Advanced Front Air Bags. Different air bag inflation rates
are possible, based on the collision type and severity. The
steering wheel hub trim cover and the upper right side of
the instrument panel separate and fold out of the way as
the air bags inflate to their full size. The air bags fully
inflate in about 50 to 70 milliseconds. This is about half of
the time it takes to blink your eyes. The air bags then
quickly deflate while helping to restrain the driver and
front passenger.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 69

WARNING!
Deployed air bags and seat belt pretensioners cannot
protect you in another collision. Have the air bags,
seat belt pretensioners, and the front seat belt retrac-
tor assemblies replaced by an authorized dealer im-
mediately. Also, have the Occupant Restraint Con-
troller (ORC) system serviced as well.
Maintaining Your Air Bag System
WARNING!
•Modifications to any part of the air bag system
could cause it to fail when you need it. You could
be injured if the air bag system is not there to
protect you. Do not modify the components or
wiring, including adding any kind of badges or
stickers to the steering wheel hub trim cover or the
upper right side of the instrument panel. Do not
modify the front bumper, vehicle body structure,
or add aftermarket side steps or running boards.
•It is dangerous to try to repair any part of the air
bag system yourself. Be sure to tell anyone who
works on your vehicle that it has an air bag system.(Continued)
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 73

WARNING! (Continued)
•Do not attempt to modify any part of your air bag
system. The air bag may inflate accidentally or
may not function properly if modifications are
made. Take your vehicle to an authorized dealer
for any air bag system service. If your seat includ-
ing your trim cover and cushion needs to be
serviced in any way (including removal or
loosening/tightening of seat attachment bolts),
take the vehicle to your authorized dealer. Only
manufacturer approved seat accessories may be
used. If it is necessary to modify the air bag system
for persons with disabilities, contact your autho-
rized dealer.
Air Bag Warning Light
You will want to have the air bags ready to
inflate for your protection in a collision. The
Air Bag Warning Light monitors the internal
circuits and interconnecting wiring associated
with air bag system electrical components. While the air
bag system is designed to be maintenance free, if any of
the following occurs, have an authorized dealer service
the air bag system immediately.
•The Air Bag Warning Light does not come on during
the four to eight seconds when the ignition is first
cycled to the ON/RUN position.
•The Air Bag Warning Light remains on after the four to
eight-second interval.
•The Air Bag Warning Light comes on intermittently or
remains on while driving.
74 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE